Benihana - Atlanta - Buckhead

3.5
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2116 Reviews
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$30 and under
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Japanese
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana is located inside the 285 beltway in the historical city of Buckhead. The restaurant is on Peachtree Street, just three miles south of Lenox Square shopping mall and the legendary Legoland Atlanta. For lovers of the theatre and the arts, Benihana is only three miles from Midtown, home of the famous Fox Theatre and the High Museum of Art. Benihana Buckhead features 19 teppanyaki tables where showman chefs perform nightly on the hibachi grill. Abundant free parking. An 18% service charge is added to all checks for parties eight or more.
What 2116 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
4.0
food
3.4
service
3.4
ambience
3.5
value
Noise · Moderate
58% of people would recommend it to a friend
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NN
1 review
Dined 3 days ago
Overall1food1service1ambience1

Reservation was 45 mins behind. Food was poorly cooked. Beverages were disgusting. Didnt get my appetizer until after my food was done

K
1 review
Dined 3 days ago
Overall1food3service2ambience2

Our experience was not pleasant, we experienced many unnecessary issues. Won’t be back

CF
Atlanta
1 review
Dined 3 days ago
Overall1food4service1ambience1

I’ve been to this location several times yet this last time was the worst! from the hibachi chef being late to the server not being attentive. it was horrible this day!

JT
1 review
Dined 3 days ago
Overall2food1service2ambience1

I made reservations for my daughters birthday the cook was horrible absolutely no interaction, he just basically cook the food and that was it. This was 1/19. I called the following Tuesday due to Monday was a Holiday to complain to manager but I was told “well you should had said sum when you was here and we could have corrected him”I then replied correct him while cooking my food, that would have created tension. She then said well just say sum next time. I proceeded to ask her name but she had already hung up. But to tell me to say something next time my bill was 232.00 I mean I only spend this much eating out on special occasions but let’s just say I wasn’t compensated this is just poor service.

S
Atlanta
2 reviews
Dined 4 days ago
Overall3food2service2ambience4

We had a reservation and sat within 20 minutes of the reservation time so I guess that was good since it was almost an hour the last time. The server was missing in action a lot but they were busy was the excuse we were given. However it’s always busy on Saturday night. The cook didn’t bother to cook the shrimp appetizer even though it was on a tray on his cart. I say next to it. I mentioned it when he started cleaning the grill but he kept cleaning. I didn’t see my server to order the ice cream (my daughter loves the sherbet) or a refill. She did pop up with the check tho and left again so quick I couldn’t order the ice cream or explain about the appetizer. The meats were so dried out I had to use the yum yum sauce on everything. We weren’t offered any of the others. The customer service gets worse every time. I think if other nice hibachi spots offered reservations to cut down the wait time we would stop going all together!

Benihana - Atlanta - Buckhead
Responded a day ago

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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SW
1 review
Dined 4 days ago
Overall3food3service3ambience3

The restaurant was nice, food was not what I expected. Nice atmosphere tho. The cook was new and he was nice. Not sure if I would refer to anyone.

Benihana - Atlanta - Buckhead
Responded a day ago

Shanada, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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DL
Raleigh
3 reviews
Dined 4 days ago
Overall1food1service1ambience1

Made a reservation at Benihanas Buckhead because I wanted to introduce a friend of mine to sushi for the first time. I arrived about 10 minutes before my reservation, checked in at the host's stand and told them we would prefer to sit in the bar area as opposed to the grill-top tables. We were informed that the seating was first-come, first serve, there were plenty of empty tables, so we grabbed a seat. We sat there 20 minutes without getting acknowledged by the wait staff, while being walked by at least 10 times, not even a hello. I took the initiative to ask the sushi bar staff where did I need to do to get service and the hostess told me I to go to the bar. I asked the bartender could I place an order and he instructed me to go to my table and he would be right over to serve us. I did as suggested, waited another 20 minutes, still no service (at all, not even water), and left to eat sushi elsewhere. Very disappointing experience at a very popular Atlanta establishment. No one on the entire waitstaff actively engaged any customer, and I didn't see a single smile towards a patron. Sad

TM
1 review
Dined 4 days ago
Overall3food4service2ambience4

It would probably be best for them to hire more cooks and servers. Time of service is horrible. Server seemed over worked. She was very nice, but was forgetful, however I did notice her serving another full table or two. Probably just too much one person.

Benihana - Atlanta - Buckhead
Responded a day ago

Taymy, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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TK
1 review
Dined 4 days ago
Overall3food3service3ambience3

Not as nice as it used to be. Just a job to everyone there.

LW
1 review
Dined 4 days ago
Overall5food5service4ambience5

It was a great experience. Love the cook and the food.

T
1 review
Dined 6 days ago
Overall2food5service2ambience3

The chef was great. I had a $30 bday certificate but I didn’t know it had to be printed. The manager was rude and not understanding at all. After a 4 hour flight and rushing to make the reservations there was no understanding that I didn’t print the certificate but it was on my phone.

Benihana - Atlanta - Buckhead
Responded a day ago

Teri, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Atlanta
2 reviews
Dined on January 13, 2020
Overall4food4service4ambience4

Although the chef wasn’t very entertaining and the waiter seemed tired, overall everything went well. The manager made it extra special by taking pictures of the birthday people at the table and printing them for us.

K
1 review
Dined on January 13, 2020
Overall3food3service4ambience3

The rice was mushy due to not having fresh rice delivered it was pretty busy so it was slow I had a reservation but didn’t get seated until 1:45pm Ish and that was highly disappointedly rude for someone with reservations

Benihana - Atlanta - Buckhead
Responded a day ago

Kayy, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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NI
Atlanta
1 review
Dined on January 13, 2020
Overall1food1service1ambience1

I used to love this place but it has gone down hill. The service is awful and the wait times are ridiculous even with a reservation. I would not recommend anyone here anymore

Benihana - Atlanta - Buckhead
Responded a day ago

NIkiae, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
Atlanta
1 review
Dined on January 12, 2020
Overall5food5service4ambience3

Had fun. Got seated as soon as I came in.

Benihana - Atlanta - Buckhead
Responded 6 days ago

Thank you for leaving us positive feedback, come back soon!

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OT
Atlanta
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

Great atmosphere and great service. Pricing can be high

Benihana - Atlanta - Buckhead
Responded 6 days ago

Thank you for your feedback! Come back soon!

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SH
Atlanta
1 review
Dined on January 11, 2020
Overall5food5service5ambience5

this has been the best experience in had coming here in a long time every thing was pure perfection!! I hope it continues on this path want mind coming weekly like I use to

Benihana - Atlanta - Buckhead
Responded 6 days ago

Shantah, thank you so much for your feedback, we hope to see you back again soon!

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SR
1 review
Dined on January 8, 2020
Overall5food5service5ambience5

The service and food was excellent. I had a great experience. Thanks for making this a special evening.

Benihana - Atlanta - Buckhead
Responded 6 days ago

Stephon, Thank you for celebrating your special occasion with the Benihana team!

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N
1 review
Dined on January 8, 2020
Overall3food3service2ambience3

Made reservations for 2 but had to sit with a group of 6 strangers, was not impressed with service. Our food took over 2 hours

Benihana - Atlanta - Buckhead
Responded on January 13, 2020

Niya, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
Atlanta
1 review
Dined on January 5, 2020
Overall1food3service1ambience1

My family and I visited Benihana for my sister’s birthday, and we waited for an hour until we were greeted by a waiter. Our reservation was set for 4:30pm, and we weren’t able to leave until 8pm. The wait time was way too long. Once we did get a waiter, she was extremely nice, but informed us that she was also tired from working “a double.” We love Benihana’s food, and we have been coming here for years, but the service has truly been poor lately.

K
1 review
Dined on January 4, 2020
Overall1food3service2ambience1

I would not recommend this restaurant to no one it is very over rated. Saturday was my daughter’s birthday and it was ruined. My reservation was for 7:45pm and they didn’t seat us until 9:50pm. We were basically ignored each time we were trying to find out an estimated time frame we would be waiting because clearly the hostess didn’t have a clue . They basic over book all the time because this has happened to me the last couple time I visited the restaurant. The manager didn’t have the decency to apologize for the inconvenience nor for ruining what was supposed to be a special night for my daughter on her 16th birthday.

K
1 review
Dined on January 4, 2020
Overall3food5service4ambience4

Nice , but confusing with the reservation setup should be explained a little more before reserving.

OT
1 review
Dined on January 4, 2020
Overall2food2service1ambience3

Understaffed, very slow to seat those with reservations, health department rating of 84 (B) gets one’s attwntuon

OT
Atlanta
3 reviews
Dined on January 4, 2020
Overall3food5service1ambience3

Our cook was amazing and saved the experience completely (young black guy that’s light skinned, maybe named Chris??)!! He even made 2020 out to the rice, which was different.

Our server was so terrible we almost left before the cook started. Sat at our station for 37 mins before we received anything to drink, we had to get another server to go get him out the back. Rude and just felt like we had to chance him down the entire time. Every time the table did see him and ask for something, he acted as if we were bothering him. He clearly hates his job.

L
Atlanta
1 review
Dined on January 3, 2020
Overall1food1service1ambience2

Over an hour wait for food to start being prepared. Food and especially the rice was hard and not seasoned good. Price for dinner and drinks was not worth what we paid.

OT
Birmingham
1 review
Dined on December 31, 2019
Overall3food5service2ambience2

Anniversary

TM
1 review
Dined on December 31, 2019
Overall2food2service1ambience1

Poor service. Server was rude and condescending. Will not return.

T
Indiana
28 reviews
Dined on December 31, 2019
Overall4food5service3ambience4

Love Benihana’s but they are only using one menu right now for the holiday season i.e. no lunch menu. The holiday menu includes both soup and salad, But when we ordered when we were told most people were only ordering soup or salad, seeming to encourage us to only order one item even though both were included in the price. The menu also included ice cream for every meal, but we were not served any ice cream. So we were charged a higher rate for the full meal but were not served all the included items. Perhaps they should stick to their routine of lunch menus and dinner menus.

Love Benihana but we won’t be going back there during the holiday season - not a good value

A
1 review
Dined on December 30, 2019
Overall1food1service1ambience3

We had an 8:30 reservation. We ended up leaving because at 9:40 we had still not been seated. Another customer was upset because although they had been seated, they had been waiting on their food for well over an hour. They got into an argument with the manager which caused us to leave since I also did not want to wait an extremely long time to be served my food especially after already waiting over an hour to just be seated WITH a reservation. This location needs to schedule their reservations better and not have 10 groups for the same time. I will not be back. Hopefully the one in Alpharetta is better.

OT
Atlanta
1 review
Dined on December 30, 2019
Overall1food3service1ambience1

I don’t know why they even take reservations, I had an 8pm reservation was there on time with my whole party and didn’t get sat until 9:30pm and it was about another hour before the chef started cooking

OT
1 review
Dined on December 30, 2019
Overall3food5service2ambience2

Wait time was extremely long. Reservation was at 7pm we didn’t get seated until 845 and our cook didn’t come until 10pm. Unacceptable.

SW
Atlanta
1 review
Dined on December 30, 2019
Overall1food5service2ambience2

There wait time with a reservation is too long and the staff is unprofessional the restaurant was dirty

M
Atlanta
6 reviews
Dined on December 30, 2019
Overall1food1service1ambience1

We didn't eat there once we noticed the filthy restaurant, nasty bathrooms, and horrible service. Had a reservation for 430, and a table still wasn't ready 20 mins later. A table was already seated and there was no service. I haven't been to this location in years but looks like this place is running in the ground. No upkeep, not one Asian or Japanese server or cook in sight. We decided to take the 3p min drive to Benihana Alpharetta. Still not 100% satisfied but much better than the one in Buckhead. Not worth it AT ALL!

AT
Atlanta
1 review
Dined on December 30, 2019
Overall3food3service3ambience2

It gets worse seems like every single time but yet its was once my favorite place to eat. Now it's gone down hill. What's the point in reservations and you still have to wait an additional 20 to 30 minutes. Then when you finally get seated wait another 20 to 30 minutes before a chef even arrives. It to took 2 hours start to finish even with reservations. That's crazy... Well it's a new year and I don't think I'll be coming back to my favorite restaurant anytime soon. 😪😔😒

J
Detroit
3 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

We had a great experience. Our server was on point, she had a lot going on but she was on it every step of the way. Our chef was also very good he was engaging with the kids, did a great job on our food and always kept a smile on his face while cooking.

LP
1 review
Dined on December 29, 2019
Overall1food3service1ambience1

This restaurant needs to be closed down for repairs and for staff retraining and reorg. We were seated 50 min after our reservation time. We were asked to take a seat to wait, but the benches were covered in spitballs. Both the mens and the womens restrooms seemed to have a water leak and the floors were covered in water (standing water in women's restroom) and when my husband slipped and fell, the manager seemed nonplussed. Our chef, Chris, was the only saving grace. That, and the fact our teen daughter LOVES BH. If it were my husband and I, we'd never go back. Our server was sweet, but got our checks all mixed up at our table. It really is a train wreck of a theme restaurant. I know we should have known better, but it was our daughter's only holiday request.

D
1 review
Dined on December 27, 2019
Overall2food2service1ambience1

The bathroom was filthy. The server acted as though he was bothered that he had to work & the chef was not very skilled. Definitely not what I expected from a Buckhead location.

Benihana - Atlanta - Buckhead
Responded on December 30, 2019

Dani, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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Q
Atlanta
1 review
Dined on December 26, 2019
Overall1food5service1ambience5

What’s the point in making reservations if you have to wait a hour or more to be seated.. didn’t get to enjoy my birthday lunch with my family and didn’t eat my food had to take it Togo because of the wait and I had to pick my kids up from daycare. Smh

OT
1 review
Dined on December 26, 2019
Overall1food1service1ambience1

Waitress was late arriving to work and we had to wait on her

Benihana - Atlanta - Buckhead
Responded on December 30, 2019

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 review
Dined on December 25, 2019
Overall1food1service1ambience1

The worst experience I’ve ever had at a Benihana establishment. We made a reservation for 6:30 pm and nearly 2 hours later they cancelled our reservation. We never had a chance to get seated while we sat with 5 children 8 and under. They never informed us that our reservation was cancelled we just sat and waited next to a family that arrived 30 minutes before us with a reservation that was also never seated. I’ll never revisit this location and my overall experience has soured my feelings for returning to any Benihana establishment. If you can’t handle reservations during peak hours you shouldn’t have them available.

Benihana - Atlanta - Buckhead
Responded on December 27, 2019

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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