Benihana - Atlanta - Buckhead, GA

Sort by

Filters

1. B

   Brad

   Atlanta

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service1ambience1

   STAY AWAY!! 30 mins after our reservation to get seated. 45 mins to get water at our table. Longer to get drinks. Food was very mediocre. Rocky Aoki would be ashamed. Lack of experienced management. Don’t even think of eating here.

   Report
2. OT

   OpenTable Diner

   Los Angeles

   7 reviews

   vip
   2.0

   7 reviews

   Dined 3 days ago

   overall2food3service3ambience4

   Made 12:30 reservations, did not get a chef to our table until 145. Unacceptable. However the chef Malachi made our wait a little better because he cooked our food to perfection. But other than that having to wait an hour after your reservation for a chef is not good at all. Reservations should be made according to chef availability/wait time etc.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service2ambience5

   After we sit down, we had to wait hours before the chef came and Cook Food The server that was the signstotable was very slow. It was time to pay. She was nowhere to be found. We had to go look for she

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience1

   Horrible. Waited an 45 mins to be seated for a 4:15pm reservation. Then another hour before our chef got to the table. Our waitress was very nice but the food was all burned. The worst Benihana location we have ever been to.

   Report
5. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service3ambience3

   Chef Daquan was phenomenal!!!

   Report
6. OT

   OpenTable Diner

   Atlanta

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food5service3ambience3

   Haven’t been to Benihana in forever. This visit was Ok and I’ll probably add them back into my restaurant rotation 😀. The Chef (John) was great. Pleasant and seasoned food well. Service was “Ok”. Went during non-peak time (2:45) and server could have been a little more attentive. Was surprised that you have to ask for a basic like soy sauce. Why is it not a b the table?? 🤦🏾‍♀️. All in all it was a decent visit.

   Report
7. CT

   CassandraT

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food5service1ambience2

   We had a bad experience with the manager, because he was really rude.

   Report
8. KW

   KeidraW

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 30, 2023

   overall5food5service5ambience5

   Let me tell you that our Chef Malachi was SUPERB!!!!! The best service I’ve received here thus far, as always the food was awesome! Thanks Benihana!

   Report
9. KB

   KenyaB

   Atlanta

   10 reviews

   5.0

   10 reviews

   Dined on January 30, 2023

   overall5food5service5ambience5

   EXCELLENT SERVICE & FOOD...it is now cleaner than last year.

   Report
10. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on January 29, 2023

    overall3food4service2ambience2

    Even after we arrived 20mins before our reservation we waited 45mins to get seated. Food was great

    Report
11. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    1.0

    1 review

    Dined on January 29, 2023

    overall1food1service2ambience2

    Food was horrible!!! Rice was crunchy and not seasoned at all!! Shrimp was undercooked, chicken was over cooked!! It was just HORRIBLE!!!!!

    Report
12. KM

    KantricaM

    Minneapolis

    2 reviews

    1.0

    2 reviews

    Dined on January 29, 2023

    overall1food2service2ambience1

    Our reservation was for 8:00 we didn’t sit down until 9:45-10:00. Then we felt rushed. Food was cooked very fast and waiter came with 1 round of drink never came back. I had to send someone to find her for another drink.

    Report
13. MP

    MissyPooh

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience5

    Always a good place to eat. The vibes are good,the food is good and the Sake is my favorite

    Report
14. B

    Brown

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 27, 2023

    overall5food5service5ambience5

    Everything was great 👍🏽 Great service Great food

    Report
15. BH

    BradleyH

    1 review

    2.0

    1 review

    Dined on January 27, 2023

    overall2food4service1ambience1

    Took the 3 hrs to seat us, manger could careless, chef Chris was great the treating staff a servers slow, with attitudes

    Report
16. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 27, 2023

    overall2food5service1ambience1

    Reservation was at 8:00 and didn’t get a chef until 11:13pm

    Report
17. OT

    OpenTable Diner

    Atlanta

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 27, 2023

    overall5food4service5ambience4

    Mama Kay was our server and she was training. She and her trainee did a great job. My family comes to Benihana often so we know what to expect.

    Report
18. l

    ladyp34

    Atlanta

    21 reviews

    4.0

    21 reviews

    Dined on January 26, 2023

    overall4food5service4ambience4

    Hadn't been in a while and figured it was best to go earlier than wait until the middle of lunch hour. Got there for an 11:45 reservation and although we were seated, didn't get our drinks until 12:30. Have to admit that although there were all kinds of food restrictions at our table, the chef was able to quickly cook the food to satisfaction. Since I only have an hour for lunch, I knew it would be longer but was not expecting it to go so long since the restaurant surprisingly only had two tables. The costs of everything has gone up. Most people are going to get the chicken fried rice and not get regular sticky white rice. Price has really gone up. With the increases, birthday coupons really don't have the value they once did since you have to spend an additional $30 in food. Two people can't get out of there now without spending close to $100 even with the coupon. Although the food is excellent, my visits will probably be very limited going forward.

    Report
19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 26, 2023

    overall1food2service1ambience1

    Our family celebrated our daughters 13th birthday at the Midtown/Buckhead location where I for the first time ever, had the worst experience in my hibachi dining history (and we eat hibachi a lot) After waiting 45 minutes to be seated after while having a reservation, it took 2 full hours before we actually had a chef come to our station. After being so famished, we ask that he just simply cook with no show which our whole table agreed (guest who were not apart of my party but also celebrating a birthday). Though we loved “The Champs” show from completely across the restaurant, he was entirely to loud and began cooking an hour before our chef and our chef still beat him in completion. Love the enthusiasm, however the entire restaurant seemed annoyed in their private conversations and parties. I saw at least 5 different families leave due to excessive wait times but that was all just an experience they left me behooved. Hoping this gets better as a household food chain to many families across the nation.

    Report
20. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 26, 2023

    overall1food1service1ambience3

    Awful awful experience. Got a 7:15 reservation for my sons birthday. Showed up at 7:05, was sat at 7:15. We sat at the table for FORTY FIVE MINUTES before water was even brought. It took another thirty minutes before our drinks (bottled beer) made it. Finally at about the 2 hour mark we told them to cancel our order and paid for our drinks before leaving. The family seated with us was also celebrating a birthday and tried leaving too, but somehow the server convinced them to stay. I should have read the reviews before coming and wasting the entire evening of my sons birthday. Never again.

    Report
21. R

    Rita

    1 review

    5.0

    1 review

    Dined on January 26, 2023

    overall5food5service5ambience4

    We arrived and was seated quickly. To our good fortune we was served by what I feel the best Chef Benihana have. “The Champ is here” he made our dining experience memorable. It was my boyfriend’s birthday and he couldn’t stop talking about how he loved the evening. We will definitely return

    Report
22. BH

    BeatriceH

    1 review

    5.0

    1 review

    Dined on January 25, 2023

    overall5food5service5ambience5

    Great ambiance and food, awesome experience for group and families.

    Report
23. N

    Nika

    1 review

    1.0

    1 review

    Dined on January 22, 2023

    overall1food5service2ambience3

    Waited 30-45 minutes to get seated even though we had reservations and it took an hour afterwards just for the chef to come out and cook, would not recommend unless you’re ok with waiting 2 hours to eat because that’s how long it took to eat after arriving.

    Report
24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 22, 2023

    overall1food1service1ambience1

    I made reservations and my party was not properly accommodated. Also, we waited almost 1.5 ours before deciding to leave as we did not have a chef.

    Report
25. TC

    TakishaC

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    The absolute best Benihani experience I've ever had. Unlike any hibachi I've ever experienced. Atlanta is truly one of a kind.

    Report
26. LJ

    LatoyaJ

    1 review

    2.0

    1 review

    Dined on January 21, 2023

    overall2food4service1ambience3

    Only recommend going during the week and preferably at lunch

    Benihana - Atlanta - Buckhead, GAResponded on January 23, 2023Dear LatoyaJ Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
27. CJ

    CrystalJ

    Miami

    1 review

    1.0

    1 review

    Dined on January 21, 2023

    overall1food1service1ambience1

    It was terrible. We were there for almost 4 hours from checking in to paying

    Benihana - Atlanta - Buckhead, GAResponded on January 23, 2023Dear CrystalJ we apologize for the inconvenience. To better assist you, please contact us via the Contact Us page on our website so we can follow up with you directly. 

    Report
28. BR

    BregaiR

    1 review

    2.0

    1 review

    Dined on January 21, 2023

    overall2food5service2ambience3

    Our party arrived on time for our reservation which was made for 4:30pm......the front desk host stated that there would be a 35 minute wait and we would be seated according (no apology.) Well, 35 minutes turned into an hour. Not happy. Our name is called (yelled out in the waiting area) and then the hostess attempts to squeeze 6 'grown' people at a table that already had 5 people. The look on my face was enough for her to know we were not going to do that.....I mean, really? We have just waited over an hour and now you want to crowd us at a table? I think not. So the front desk host seats us at an empty table. It took almost 4 hours from arrival to our meal completion. The only saving grace was that our server and chef were great and the food was delicious!!! Why give your guests the opportunity to make a reservation when the time is not honored? That needs to be addressed....and please purchase portable restaurant pagers (Houston's) and/or utilize a text message system (ex. Yard House) for you guests to be notified as opposed to your host/hostess yelling through out the waiting area...really? For the amount of money your establishment charges some improvements are necessary to keep guests coming back.

    Benihana - Atlanta - Buckhead, GAResponded on January 23, 2023Dear BregaiR on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service4ambience4

    Chris our cook was very amazing, we waited longer than usual but he make up for it with the jokes and cooking.

    Report
30. UB

    UncleB

    Atlanta

    1 review

    1.0

    1 review

    Dined on January 21, 2023

    overall1food5service1ambience5

    I had to speak to the manager twice and we waited for our chef to arrive for 65 minutes after our soup had been served. Management and wait staff were unconcerned and did little to alleviate the situation. I will never return to this restaurant.

    Benihana - Atlanta - Buckhead, GAResponded on January 23, 2023Dear UncleB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
31. DH

    DaniH

    Charleston

    1 review

    3.0

    1 review

    Dined on January 20, 2023

    overall3food4service1ambience3

    Food was great, chef was great, but service was really poor.

    Report
32. NA

    NoahA

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5

    Great place always love to eat here

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Love the service with Sheldon being our Waiter it was almost like he was ready our mind❤️ thank you

    Report
34. t

    tpope864

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on January 18, 2023

    overall5food5service5ambience3

    Dqkwan is the best server ever!!!! I would go back just to be at his table!! He cooks the best hibachi!! And makes it fun and entertaining until the end!!!! The place is dirty! And rundown! And a little over priced

    Report
35. B

    Birthdaygirl

    Atlanta

    1 review

    1.0

    1 review

    Dined on January 16, 2023

    overall1food5service1ambience1

    Poor customer service and extremely long wait times...with a reservation.

    Report
36. S

    Shay

    Atlanta

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5

    Need more help, we had a reservation and still had to wait about 40 minutes before we were seated.

    Report
37. OT

    OpenTable Diner

    Raleigh

    1 review

    2.0

    1 review

    Dined on January 16, 2023

    overall2food3service2ambience2

    Reservation at 8:30. Seated at 9:40. Didn’t get served food until 11. Done at 11:40

    Report
38. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 15, 2023

    overall3food4service2ambience3

    It’s been a while since I’ve been to a Benihana. This one was clearly in a significant decline. They were 1.5 hours behind reservation schedules at 5:00 pm. They clearly were in disarray. Apparently had little idea how to handle the situation. I will never go back to this Benihana. It’s unfortunate. It used to be a great experience. Now, not so much.

    Report
39. MF

    MarissaF

    Salt Lake City

    5 reviews

    vip
    1.0

    5 reviews

    Dined on January 15, 2023

    overall1food3service1ambience1

    Do NOT go here. We had a 5pm reservation (I was with my young daughter) and we waited 2 hours to eat. They are disorganized, under staffed and they don’t care. People waited hours and hours

    Report
40. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on January 15, 2023

    overall4food5service4ambience3

    We waited a while before we ate

    Report