About Benihana - Alpharetta

Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Alpharetta is located a quarter-mile east of Georgia 400 “Hospitality Highway,” at the corner of Mansell Rd and North Point Highway, near North Point Mall. The Verizon Amphitheatre is only five minutes away. Our spacious restaurant offers twenty teppanyaki tables for hibachi dining and a large comfortable sushi bar with a semi-private meeting space. An 18% service charge is added to all guest checks for parties of eight or more.

2365 Mansell Rd
Alpharetta, GA 30022
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Dining Style:
Casual Dining

Cuisines:
Japanese, Sushi, Steakhouse

Hours of Operation:
LUNCH:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm

DINNER:
Monday - Thursday: 5:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:00 pm
Sunday: 3:00 pm - 9:00 pm


Cross Street:
North Point Pkwy

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(678) 461-8440

Website:
http://www.benihana.com/menu/teppanyakidining/pdf/?locid=alpharetta-ga-al

Additional:
Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine

Benihana - Alpharetta Ratings and Reviews

5
4
3
2
1

3.8

Overall Rating

based on recent ratings
food

4.2

service

3.5

ambience

3.7

value

3.4

Noise

Moderate

61% would recommend it to a friend

Good for Birthdays (22)
Special Occasion (22)
Good for Groups (21)
See All
Casual (16)
Fun (15)
Good for a Date (12)
Kid-friendly (11)
Good for Anniversaries (8)
Comfort Food (8)
Healthy (7)
Romantic (7)
Worth the Drive (7)
Great for Lunch (7)
Business Meals (6)
Fit for Foodies (6)
Authentic (5)
Sunday Lunch (5)
Great for Brunch (4)
Cozy (4)
Creative Cuisine (4)
Handcrafted Cocktails (4)
Neighborhood Gem (4)
Disabled Access (3)
Tasting Menu (3)
Good Vegetarian Options (3)
Happy Hour (3)
Hot Spot (2)
Late-night Find (2)
Pre/post Theatre (2)
Scenic View (2)
Seasonal (2)
Spicy (2)
Bar Seating (1)
Gluten Free Options (1)
Local Ingredients (1)
Notable Wine List (1)
Paleo Friendly (1)
People Watching (1)
Quiet Conversation (1)
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636 reviews
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 (Atlanta)·Dined 19 hours ago

‘Quan’ the Chef was amazing!

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food5
ambience5
service5
value5

 
·Dined 3 days ago

Our food was incredible and we were very happy with the cook. The servers, however, were terrible. We kept having to flag down the bus boys to get our server because we would go 30 minutes without seeing him. They almost forgot to sing me happy birthday, even though we told them 2 times that we were celebrating a birthday. Overall we were happy with the food, but the experience was quite negative due to the service, especially for a birthday celebration.

Tags: Special Occasion, Good for Birthdays, Worth the Drive
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food5
ambience3
service1
value3

 
·Dined 3 days ago

My family did not have a good experience at this restaurant. If you visit this restaurant often you may be accustomed to the poor service and the taste of the food but if you usually go to restaurants that gives excellent service and have great tasting food this is NOT the place for you. I may try another Benihana in a different area but I do not recommend going to the Alpharetta location. This was our first time going to a Benihana restaurant because we do not have one in the city where I live.

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food2
ambience2
service2
value2

 
·Dined 4 days ago

The ladies bathroom was a mess one had water around the toilet, another one was out of paper and one did not have a lock

Tags: Tasting Menu
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food3
ambience4
service4
value3

 
·Dined 4 days ago

Me and my wife enjoyed it all. Great experience, great employees and a wonderful atmosphere

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food5
ambience5
service5
value5

 
 (Atlanta)·Dined 4 days ago

Took an hour to get food.

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food5
ambience5
service3
value5

 
 (Atlanta)·Dined 5 days ago

This was a perfect place to treat our team to lunch. We had a great time and the filet was amazing!

Tags: Handcrafted Cocktails, Casual, Paleo Friendly, Healthy, Business Meals, Sunday Lunch, Great for Lunch
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food5
ambience5
service5
value5

 
 (Atlanta)·Dined 7 days ago

Very slow service , long breaks between server help , food was great tho

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food4
ambience3
service2
value2

 
 (Atlanta)·Dined 7 days ago

Overall it was very good

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food5
ambience5
service4
value5

 
 (Atlanta)·Dined 7 days ago

The food was great and we didn't have to wait long for our table I will be coming back again

Tags: Fun, Authentic, Great for Brunch, Sunday Lunch, Romantic
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food5
ambience5
service5
value5

 
 (Atlanta)·Dined 7 days ago

Love the fresh food cooked right before your eyes. Service seems to be highly dependent on the server and chef, and how well they are staffed. Chefs are not as engaged and entertaining as they were years ago. But still a good experience.

Tags: Good for Birthdays, Good for Anniversaries
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food4
ambience4
service3
value3

 
 (Atlanta)·Dined on February 13, 2018

The reservation was for 6pm on Tuesday Feb 12th. We arrived 15 minutes late and we were sat at 6:30pm. My party of 3 did not get asked for drinks for 15 minutes. The chef showed up at 7:15 and we wrapped up dinner at 8:15. It took two hours to get dinner completed. The service was slow and dirty dishes were not picked up as regularly as is normal. It was a worse service I have ever experienced at Benihana.

Tags: Fun
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food5
ambience3
service1
value1

 
 (Atlanta)·Dined on February 10, 2018

My only complaint is that my reservation was for 8:30 i got seated at 8 :50. So iam thinking what was the point of a reservation. And the our waiter came he was fairly nice but slow and seemed to be trying to do alot of other things, he keep forgetting to refill our drinks and bring back water. When the chef finally came things were ok. But i felt like the waiting period was a bit long.

Tags: Good for a Date
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food4
ambience3
service3
value3

 
 (Atlanta)·Dined on February 10, 2018

I made a reservation for 7pm on February 10th 2018. When I got there at 650pm, I was told I had to wait to be seated. Approximately 720pm I was seated. The male manager did not once say sorry or give an explanation on why we were seated so late, when I had reservations made. When we got to the table it took another 20 minutes for our drink orders to be taken. Our female waitress was not up to high quality service standard and myself as well as the other people at the table had to constantly stop other workers just to get some service. A female manager came by and I informed her of the service being displayed and how dissatisfied I was about everything that transpired. She did apologize on behalf of the staff and tried to accomadate us as much as possible before she clocked out for work. However, the strawberry lemonade we order had yellowish, waxy particles floating all around the top of the glass. We informed the waitress and they took the drink away. When we finally got our food it was well over an hour and a half!! When We left the restaurant it was almost 10pm!! The quality and standard of this restaurant service needs to meet the price and quality of the food that we pay for. If I wanted subpar service, I would have went to a drive thru fast food restaurant. This restaurant is not cheap for the kind of service that was rendered.

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food4
ambience3
service1
value3

 
 (Atlanta)·Dined on February 8, 2018

Had a reservation for 6:30, was not seated until 7:00pm. Food was sub par, chef didn’t have a super great show and waitress was not very attentive/good at time management between tables.

Tags: Comfort Food
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food3
ambience3
service3
value3

 
 (Atlanta)·Dined on February 8, 2018

My hostess was extremely rude and uninviting, my waitress was very pleasant Chef and food were outstanding

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food5
ambience5
service3

 
 (Atlanta)·Dined on February 3, 2018

Overall, we enjoyed our visit to Biennahana. The service was good, the table cook was newly trained, and his skills needed practice. But his demeanor made up for those shortcomings, and he prepared the food well. Wish there was a way to cook the rice, meat, etc simultaneously at the cooktop, to bring the meal together closer to same time. But we enjoyed the show, the food tasted good, the options were varied and generous. Fun place for a special family or group dinner.

Tags: Fun, Special Occasion, Good for Birthdays
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food3
ambience3
service4
value4

 
 (Atlanta)·Dined on February 2, 2018

Always enjoyable experience. The chef's keep it fun and its a great atmosphere to talk and dine at the same time.

Tags: Good for Groups
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food5
ambience3
service5
value3

 
 (Atlanta)·Dined on February 2, 2018

We took my mother-in-law from Texas because she had never been before. She loved everything, the food, people, host, atmosphere, etc. She said she will take her mother and other friend when she return to Texas

Tags: Late-night Find, Fit for Foodies, Neighborhood Gem, Happy Hour, Creative Cuisine, Comfort Food, Business Meals, Kid-friendly, Bar Seating, Worth the Drive, Casual, Good for Birthdays, Sunday Lunch, Pre/post Theatre, Healthy, Disabled Access, Great for Lunch, Authentic, Good for a Date, Good for Groups, Spicy, Local Ingredients, Good for Anniversaries, Special Occasion, Hot Spot, Fun, Great for Brunch
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food5
ambience5
service5
value3

 
 (Atlanta)·Dined on February 2, 2018

I brought my boss there for lunch on her birthday. We were slow to get started. We spent longer there than i wanted. The food was amazing, the staff were great but i dont like the blended seating at all. We sat with another party at the same table and they were obnoxious and embarrassing.

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food5
ambience3
service4
value3

vip
 (Atlanta)·Dined on January 30, 2018

Great food great service and great chef and great waitress.

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food5
ambience5
service5
value5

vip
 (Atlanta)·Dined on January 30, 2018

Something has changed here and not for the better.

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food2
ambience3
service3

vip
 (Atlanta)·Dined on January 29, 2018

This food was horrible and the service was slow.

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food1
ambience1
service1
value1

 
 (Milwaukee)·Dined on January 23, 2018

Once again, I had such a fun Birthday dinner at Benihana! I have been doing this tradition for MANY years & it’s never disappointing. I was very pleased with the staff at this location which was my first time there! They were outstanding!!

Tags: Kid-friendly, Romantic, Good for Anniversaries, Neighborhood Gem, Good for Groups, Special Occasion, Handcrafted Cocktails, Worth the Drive, Good for a Date, Fun, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Atlanta)·Dined on January 23, 2018

I came to celebrate my daughter's 95th birthday, she loves the food and the cooks as well, we normally travel to the bulkhead location however we were out shopping and have this location a try, Very pleased with the outcome.

Tags: Special Occasion, Great for Brunch
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food5
ambience5
service5
value5

vip
 (Atlanta)·Dined on January 21, 2018

Miserable. Service was horrible. Bathroom was filthy. Another guest was screaming at her chef. Very poor clientele .

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food3
ambience1
service1
value1

 
 (Atlanta)·Dined on January 20, 2018

To be upfront, I did not say anything about the quality of the food or the service while I was at the restaurant. It is a very uncomfortable situation to be sitting at a table with other people that you don’t know and to voice a complaint. However, as far as the service goes, there was a waitress and a trainee and even with two people working each table my husband and I still sat for more than 30 minutes with no drink. As far as the food, the chef seemed distracted and cook the food out of order. My file was not cooked as I asked. We were offered Yum Yum sauce at the beginning, But it never materialized. All in all, not what I expect from Benihana. This was my husband’s first time there and I am embarrassed to have given him such a horrible experience.

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food3
ambience1
service2
value1

 
 (Atlanta)·Dined on January 20, 2018

Very disappointed with the service. My wife and I constantly had to ask for drink refills, and usually did not get ice with the refill. We ordered sushi and had to ask for the soy sauce trays. Then we only got one. We sat at our table for an hour before the chef finally came out. The chef was wonderful, though quiet and hard to hear. The food was good as usual, but not good enough to offset the horrible service. Ultimately the cost of eating there was not worth it, we will find a new hibachi place.

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food3
ambience2
service1
value1

 
 (Atlanta)·Dined on January 20, 2018

This mismanaged decaying Benihana should be avoided! The wait time, with a reservation, was 1 1/2 hours- we were seated/ another couple also celebrating a birthday w/ a hostile waitress and no food. Drink refills- r u kidding? Another beer - nope, apps? My uh. We should have left but my husband (it was his birthday ) reasoned we would have to start the wait over anywhere else we went, it was Saturday night in this EMPTY Benihana.

When our hibachi chef finally arrived the food was good & she, while inexperienced, was entertaining . She was the highlight of the evening, none of this was her fault.

Not quite the evening we imagined.

The restaurant is in need of cleaning & a face lift. The restrooms were disgusting. Walking in I knew we should have walked back out but ugh manners.

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food4
ambience1
service1
value1

 
 (Atlanta)·Dined on January 19, 2018

This place is overrated. We had a party of 7 reserved 6 only showed up & we were told by the hostess if we wanted the table to ourselves it would cost a extra $200, the staff is rude, the food was nasty no taste at all, I just feel like for the amount of money we spent it didn’t add up to the service nor food we received.

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food1
ambience1
service1
value1

 
 (Atlanta)·Dined on January 16, 2018

Made reservations through open table for me and my daughter to celebrate her birthday and the host advised that she showed no reservations made. Therefore, we had to wait 10 minutes to be seated. Once seated, the entire table had to wait for 20minutes before a Cook came out. The cook was not animated and did not have any upbeat energy. He barely talked. I ask them to sing happy bday to my daughter at the beginning of service and they forgot. I had to remind them. Did not enjoy my experience at all at this restaurant nor do I plan to go back. Highly disappointed

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food4
ambience4
service2
value3

 
 (Atlanta)·Dined on January 15, 2018

Service was horrible, staff, manager I will contacting corporate about everything

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food5
ambience1
service1

 
 (Atlanta)·Dined on January 15, 2018

Had a reservation but it still took almost 30 minutes to get seated on a Monday night. Otherwise, food and experience was good once seated.

Tags: Kid-friendly, Good for Birthdays, Special Occasion
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food4
ambience3
service3
value3

 
 (Atlanta)·Dined on January 15, 2018

Chico was AWESOME!!!

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food5
ambience5
service5

 
 (Atlanta)·Dined on January 14, 2018

We came here for my birthday. Made a reservation at 7:30. At 9, Our chef still had not started cooking. We expressed our concerns to the Manager and all she had to say was we’re busy, I’ll discount your bill. I was late for my own birthday party and by the time the chef came out, he was complaining about how busy they were and how long he had been at work without a break. Very bad experience. We won’t be back.

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food4
ambience1
service1
value1

vip
 (Atlanta)·Dined on January 14, 2018

Very poor inattentive service. Chef took forever to come to our table. Server disappeared for long periods of time. Manager never apologized. Miso soup was very watery. Rest of food excellent. Meal took almost 3 hours. I know they can do better as I have dined here before.

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food5
ambience3
service1
value3

 
 (Atlanta)·Dined on January 14, 2018

Awful Experience. Just awful. Had a 6pm reservation on a Sunday for my daughter’s birthday (her request which was also noted in reservation). Got seated at 6:30 made to wait behind others and did not EAT until 8pm!!! AND they forgot her birthday! Everything about the experience was ridiculous. Never ever again. Go to Kani House or Ichiban instead!!!

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food1
ambience1
service1
value1

 
 (Atlanta)·Dined on January 14, 2018

Once again, had a wonderful time and meal here. Also, once again, we had Steve who in my opinion is the most awesome chef. Everytime we get him as our chef, he remembers us especially my son which makes him feel special. And he loves Steve's antics while he cooks

Tags: Good for Birthdays, Fit for Foodies, Romantic, Good for Anniversaries, Authentic, Special Occasion, Business Meals
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food5
ambience5
service5
value5

 
 (Atlanta)·Dined on January 13, 2018

We had a dinner party of 8 at Benihana for my Mom's Birthday. Our Chef was friendly and interacted with us a lot and no one felt left out of the group. Very good and we will be going again soon. :)

Tags: Good for a Date, Pre/post Theatre, Business Meals, Special Occasion, Handcrafted Cocktails, Sunday Lunch, Good for Anniversaries, Good for Birthdays, Fun, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Atlanta)·Dined on January 13, 2018

First let me say this, me and my family dine here once a week (for 2 yrs..) we drive 45 min just to eat at this particular location. They use to be very professional but every since they changed management which seems to be every other month smh it’s value of service has dropped tremendously! Always short of cooks and waitresses and bartenders but we still go because we love the hibachi food... So today we’re celebrating my hubby bday we have a party of6 and has been seated already for about 8 min server got our drink orders and over comes the hostess asking to seat two others. But was rude and obnoxious for no reason. Asks for a manager who then comes over to say in a loud tone “WE NEED TO SEAT TWO PEOPLE AT THIS TABLE!” It wasn’t that serious. We left and will not be returning. I now see why they have a poor rating. Guess “something” was bound to happen eventually. We too cool for the extra.

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food1
ambience1
service1
value1

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