Nearby points of interest
Nearby points of interest
About Benihana - Alpharetta
Welcome to Benihana and a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail. Benihana Alpharetta is located a quarter-mile east of Georgia 400 “Hospitality Highway,” at the corner of Mansell Rd and North Point Highway, near North Point Mall. The Verizon Amphitheatre is only five minutes away. Our spacious restaurant offers twenty teppanyaki tables for hibachi dining and a large comfortable sushi bar with a semi-private meeting space. An 18% service charge is added to all guest checks for parties of eight or more.
Alpharetta, GA 30022
Japanese, Sushi, Steakhouse
Hours of Operation:
Monday - Thursday: 11:30 am - 2:30 pm
Friday: 11:30 am - 3:00 pm
Saturday - Sunday: 12:00 pm - 3:00 pm
Monday - Thursday: 5:00 pm - 9:30 pm
Friday - Saturday: 3:00 pm - 10:00 pm
Sunday: 3:00 pm - 9:00 pm
North Point Pkwy
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking, Wine
Benihana - Alpharetta Ratings and Reviews
This location seems to always be understaffed. It's understandable that some days a couple people may call out and leave the restaurant short-handed, but that's not the case here. They are constantly short-handed. I dine here frequently and it is almost never a good experience in terms of service. However, the food is always great!
The service was horrible it was 1 waiter to 3 tables the worst experience ever I will not return nor do I recommend this restaurant. Please keep in my mind I visited on a Wednesday afternoon with a reservation and still waited 35min before being seated and an additional 45 min to eat!
The chef was great. Very entertaining and fun. Our grandkids really liked him.
Food was pretty good.
Our server was rushing us through the whole thing, though. Right after we got our food she asked if we wanted to go boxes.
Ten minutes later she asked if the kids wanted dessert. It was very uncomfortable.
My husband and I were in the area and stopped for lunch. The host recommended the express lunch and stated that it would talk half the time that hibachi would. Boy was he wrong. The service seemed much longer. It took quite a while. When our food finally came it was cold. My rice was hard and the veggies were lifeless. Our waiter, Steven was overwhelme, but very courteous. Solo disappointed.
The tables at this location are much too small for the number of people that's being seated. We were seated elbow to elbow.....very uncomfortable since you're dining with strangers. Every time I moved or they moved, we were constantly saying, "oh, excuse me...oh I'm sorry...Oh no problem...it's very tight seating"....". That's why I think it's better if you're with a group that you ALL know each other, then on a date. When the chef started cooking our meals, there was not enough room for all the dishes. The sauce bowls were on top of each other(some declined the sauce because there was no room to put it),and once we added in our dinner plates it was really congested . Too tight and uncomfortable! The girl that waited on us was not very friendly either, no smile, very abrupt, & asked questions as if you were "up to something"! The chef did a good job & the food was good.
We had to wait 15-20 minutes for our table even though we had a reservation. They were very understaffed when we visited. There were only two servers on the floor and the one we had was very slow. We waited a long time for our sushi roll and had to remind her. Then it took quite a while to get refills. We also had to wait a long time to pay once the meal was over. The manager was on the floor but was barely helping his staff.
Extremely horrible experience.. The host wouldn't seat my party of 3 that I made a reservation for because the third guests was running late..
The waitress was clueless.. not attentive at all.
The cook over cooked the food.. Calamari over cooked, steak over cooked..
It took a total of 2 hours to complete that table and this was during lunch..
Lunch duet is $14.80. Waitress brings bill for $17.80. When asked why it wasn't $14.80, the waitress said she assumed I wanted the premium steak and that's what she placed the order for.. manager comes out and takes $2 off, which still isn't the correct price.. Total disaster!
Always fun but it was a Bday special, it was supposed to include Sherbet etc. there was another Bday person at our table too. Neither got but we didn't bother asking to get it because we knew the service would be so slow to get around to it and we were there on a work night. There must be a staffing problem. Looked as if and the service was as if you were way under staffed? Our food and drink orders appeared to be taken by the manager not wait staff and we had to sit and wait until a cook chef at our table could get there. We noticed the table across from waited even much longer. Additional wait to get our bill to leave. I'm assuming the short staff was because we were there on a Monday night. If this had been a full house weekend it would have been unmanageable I'm sure. Otherwise, the experience was fun and the food was good as always. Thank you.
We were treated to a splendid time for three children and five adults celebrating my two year old grandson's birthday. We were lucky to have a chef with an engaging personality and a server who made sure we had everything we wanted. Highly recommended for Sunday lunch.
My husband and I ordered the jumbo shrimp along with their chicken fried rice. Delicious, will return and order it again. Our chef was outstanding , cooking everything just the way we liked it. We also enjoyed having a conversation with him. Asking how long he has been a chef, you could tell he loved his job. The waitress was very sweet too. The management stopped by our table, making sure we were enjoying everything. He was from Chicago so he made us feel at home. It was my birthday and they made me feel special. Go to Benihana you won’t be disappointed.
Benihanas changed their prices. I had the teriyaki steak and a pina colada and boyfriend had the chicken and rice and our bill was $87.00!!! And we aren't cheap skates we travel the world and have been to all kinds of restaurants both cheap and expensive and we just a) been to benihanas before at other locations and it's never been that much and b) we would've went somewhere nicer if we were going to spend $100.
Worst experience ever! I usually go to this location for my birthday every year but never again. Our server and the service was the absolute worst. She never came back to the table for anything. We had to tell her we didn't get our soup after the cook had already put other food on our plates. We asked for water, never got it. Our cook had to keep leaving the grill to do the servers job since she didn't do it. Never got the green tea or ice cream. The next time we saw our server was when she was bringing to go trays to us that no one asked for.
I will start by saying we have never had a good experience at this location but somehow we manage to make our way back. This particular night my fiancé and I made a reservation and we're sat immediately upon our arrival....BUT WE SAT 20 minutes without being greeted by ANYONE. I had to make my drink at the table since the bartender put I double jack and ginger ale in separate glasses where my fiancé had to hunt someone down for an extra glass and lime. The couple at the table with us waited an extremely long time for their drinks from the bar. I'm normally lenient when it comes to service since i am in the industry but each and every time I am disappointed here.
On to the food. My soup was barely warmed as was everyone else's at the table. New soup was brought out finally. I will say our chef was beyond amazing which was about the only good thing I can say about the experience. O and the kid at our table was cute......
Quality of food taste is very good and prices high - min $100 for 3 w/o alcohol. Service and staff workers are w/o experience. Always a miss match. Hostess and wait staff are fast food quality while menu prices are white table. Customer expectations should be low. We are always disappointed. Food taste is good but we will only go on a special occasion once a year it is still our sons favorite place for now anyway. A real shame. I think people would make this a regular sludge in their monthly dining out if staff and experience were as good as the food.
There was a time where I would have HIGHLY recommended this Benihana location but NO LONGER!!! This was awful. I am not sure what has happened but it is no longer a go to place for us. We will now drive to the Buckhead or Downtown Atlanta location. Service was not good because our poor server had to many tables to handle. She was sweet but couldn't give her best to all the tables she was manning. The chef was adequate. The food he prepared did have good flavor but again there was something missing. Sorry that it has changed.
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