the atmosphere was great and the waiters were nice and friendly. However, I doubt if I am ever going back to the restaurant because the way steak was cooked. We asked for medium-rare but it came medium-well-done. I think it was quite obvious that it was not medium-rare but the waiter served without saying anything.
Steak for two is not cheap and you would expect to get exactly what you asked for given the name and the service of the restaurant. But it was cooked to well, therefore the meat tasted drier than my taste. I should have said something on the spot but my friend did not want to make a fuss about it, so we ended eating what we got.
I had a delicious salad and sirloin steak with potatoes & broccoli for lunch. Everything was prepared perfectly . The staff was attentive and friendly, I definitely will return.
It was perfect and impeccable as always. The staff made us feel special and dear guests. Best stakes than anywhere
Excellent experience...very pleased with the food and presentation. For NYC the value was very good.
This is a top notch steakhouse with classy service and delicious food. Everything was amazing. Highly recommended.
The food was amazing, the service was even better. They really went above and beyond to make us feel welcome. It was a great dining experience. Usually besides good food, the experience is transactional at restaurants, but Ben and Jacks is superb.
The food was delicious, all of it. From the ceaser salad, to the crab cakes and 2 cuts of steak we had. Even the bread.
Price fixe menu is a fantastic deal. Enough entrees to select from for any palette. Great food and service. Will definitely return.
Went during Restaurant Week. Great food. Good portions. Great service.
Heard about it and had been wanting to go, it was amazing
Food was excellent, good portion and excellent service.
Steak was excellent. The restaurant week menu was a great value and introduction to the restaurant. Service was a little rushed.
Good size portions. Helpful, pleasant staff. Huge Caesar salad. Filet mignon a little fatty. Good cheese cake
Food was pretty good and décor was great. Service was not so great. We waited over 40 minutes for our main course. One of our diners asked if he could get peppercorn sauce with his steak and was told abruptly that was the way the dish came but he would check and never returned. Our water was not refilled until we were able to get someone to pay attention and come back to the table. We also were not offered coffee or tea with our dessert and when we did finally ask someone if we could have coffee they rushed us. Definitely could have been better.
Went for restaurant week .. food was delicious , very friendly wait staff and host .. would definitely go back
Great food and service! I would definitely come here again
We were there for restaurant week and the food was fabulous! I would definitely come back another time!
The food was absolutely delicious. It was restaurant week so they ran out of the dessert options listed on the menu but were kind enough to offer other options & bring an additional option as an apology for running out of what was listed. The waiters were very accommodating & very nice atmosphere.
We went here for NYC Restaurant Week and we were fully pleased. The food was great and the service was incredible. Would come back here again for any occasion!!
I tried this restaurant during restaurant week. Not only was the value great, the overall experience was great. The 2 of us both had the ny steak which was cook just as we ordered and delicious. Appetizers and dessert were included and plentiful. Ny steakhouses are my usual pick and I will add this to my favorites.
Everything was great. However I asked for something special to be done for my significant other's birthday and it wasn't . So I was a little disappointed with that.
It was amazing. I took my Mom there for her 60th birthday. She ordered a salad, steak, and cheesecake. I ordered lobster bisque, salmon, and pecan pie. All was delicious!
I attended with colleagues and we all agree, we will return. Service was excellent and the food was delicious. We were pleasantly surprised at the sizable portions given during Restaurant Week. Highly recommend!
The service was outstanding, food was top notch, and the atmosphere was warm and welcoming
The lobster bisque was delicious! The pecan pie was amazing!
We dined here during New York Restaurant Week. We were blown away by the quality and quantity of the food for only $29 at lunch. The food was scrumptious, the staff was exceptional. All in all, an excellent experience.
Price fix lunch was fantastic. Good portions, excellent food!
Great service and Amazing food! We will definitely be back.
New Years Eve and Birthday visit- had made the reservation on open table. Place was empty, other than one other group (it was New Year’s Day so it was pretty slow) . The service was astounding, the food was amazing, and they surprised us with a bday song and desert. I’d definitely return, and recommend.
Excellent steak. The side dishes were only okay; the Mac and cheese lobster tasted a little too fishy and no pieces of lobster.
Ben and Jacks is awesome! Everything is ala cart and add in’s can easily make it expensive. The food is great tasting. It’s worth the price.
Perfect steak,nice ambience,great for family,children friendly,nice weathers and staff ❤️
Buona qualità ma prezzo eccessivamente alto; per una bibita, una bistecca ed un caffè abbiamo speso $80 a persona
Steak was awesome! Sides delish! We’d go back for sure!!
the rebirth of Ben and Jacks is a boon to Manhattan's midtown east! Outstanding food returns to east 44th street. And the Price Fixe lunch special cannot be beaten! Try it you will thank me, I promise. Jeff
My steak was fantastic. I’ve eaten at a fair amount of steak houses and this steak was right up at the top.
Food was good but not great-given the price, I expected more. Our server was pushy and impatient despite us not being there long. Sparks and The Strip House are far better.
Glad they are back again! The steaks are great with extraordinary service.
Excellent food and service
Loved the atmosphere....the service was great and our dinner as well! Highly recommend!