Rather overbooked on 2/14 and we had a long week
But staff and owner were great
We've been coming here for years and this is the first time we've been disappointed. It has been our "go to" place for special occasions.
Granted, it was Valentines Day, but the service was slow, at best, e.g., seconds on bread never arrived, our server didn't check if we need anything, etc. A place as nice (and as expensive) as this needs to gear up for the expected crowd, most of whom made reservations, I'm sure. And how do you run out of the fish special by 6:30 pm? Overall, the food was good (as opposed to it normally being great) but the service was poor (as opposed to it normally being excellent).
Since we've come here for so many years, we'll give it another try, but if this happens again, we'll find another "go to" place.
Great tasting food, excellent service, wonderful ambiance
Great! Server was attentive even under very busy conditions?
Was there for a romantic experience with my lady and not the least disappointed. The wait service was prompt, attentive and friendly. No pretentiousness at all. We have been to this restaurant on numerous occasions and never been anything but satisfied. Highly recommend it!
We had a problem when we arrived at the restaurant. When we arrived for our Valentine’s dinner...we arrived 10 minutes before our reservation. The hostess told us that we were not on the list & we did not have reservations. I explained that the reservation had been made on Open Table. She said we were not on the list “sorry”. My husband was not happy. Then she asked when the reservation was made? I explained it was Open Table in the morning. She then admitted her list was finalized the night before....so too bad. We don’t have a table. My husband was furious by this time so I told him we could go elsewhere. As we turned the corner from the restaurant my husband was still saying this isn’t right on Valentine’s day. So we went back & Showed the hostess the confirmation email from Open Table. She still said “sorry”. We asked to speak to the manager. They finally got us a table after arguing with the hostesses. They were two young girls. The food was great and saved the evening. This makes us reluctant to use Open Table if a restaurant did not want to honor the reservation.
Excellent server delicious food, just a magnificent experience
I asked for lamb chops and was told by Morgan the waitress that since I came early it might be possible. She returned about ten minutes later and said it was not on the menu and I could not get it. I was disappointed that I was mislead about getting what I asked for. I did enjoy the ambience of the restaurant.
In November of last year I crafted a written review that was critical of a few things which were all related to service. I stated that we enjoy our dining experiences there and will continue to do so.
This time we both commented that we did not experience any of the previous issues.
The food was excellent, and the service was above average (not great).
We will return.
We were greeted by Saratoga locals just passing by to say hello to the owner. Love the neighborhood ambience yet a unique spot for dining.
Our favorite is the shrimp appetizer. So tasty and fresh!
Our dinner was served at a relaxed pace, yet the bill was delivered when requested since we were due at an event.
Thanks again for a fantastic meal!
The ambiance was superior, the staff was professional, friendly, attentive,courteous. Food was absolutely delicious (Italian,continental,etc). Excellent dining experience. My favorite restaurant without a doubt. Bella Saratoga is “the best” for food, staff, atmosphere, availability & pure enjoyment.
Salads are great!! All three of us had a different type and enjoyed them a lot. It was a warm day and we ate outside. Service was very friendly and attentive. Thumbs up!
Service was horrible. Waiter seemed more interested in talking to the other waiters than waiting on his table. I mentioned in the open table app that we were celebrating a birthday and mentioned it to the waiter. All requests were ignored. The
We booked a table here in advance of an event at Villa Montalvo. The old house is a charming venue. The food was excellent and the wine list extensive with a great variety of California and Italian offerings at numerous price points. We will go there again when we have something in the Saratoga area.
We thought the meal was pretty average. Service was good overall very nice waiter. The place has so much potential but nothing impressive at all.