Bella - Westin Bear Mountain Resort
Discover inspired west coast fair and breathtaking views at Bella.
Choose from a selection of house-made pastas, fresh seafood, beef tenderloin and modern takes on traditional classics.
All fresh. All local. And very inviting.
The prices are high, and the eggs an opaque light yellow. Higher quality deep orange yolks would be preferable. The kind of eggs you get at local farms.
The server was nice, but the service wasn’t. The food quality was surprisingly UNACCEPTABLE, specifically the seafood pasta which over 50% of the mussels in our plate had super terrible smell. They were stink and obviously not fresh at all. We told our server when she came for her routine check, and a “Sorry” was ALL we got. The three of us spent about $200 in total and we felt the quality and value we received were not worth the price we paid. It was such a disappointing dinner on my wife’s birthday! :(
Well presented excellent food. Excellent friendly professional service from Madison. Our table (in the corner near the entrance ) was very draught and noisy from the slit like opening to the foyer. Why is the slit there? Despit that we had a very good meal and time.
D B Wooldridge
It was pasta night, excellent dinner and service. Large portions, exceptional value! We will definitely go again.
Thank you for your feedback regarding our Pasta Night Special. Our chef and team love to create special menus in order to provide variety to our guests. We hope you will be joining us for our next tasting menu. We look forward to hosting you in the near future :) Morgan Supervisor of Outlets
Great p;ace to take out of town visitors and impress with a first class meal!
Thank you for taking the time to rate us and leave us with your feedback. We look forward to hosting you again :) Morgan Supervisor of Outlets
every thing in the dinningroom was great how ever we found the valay parking at $20. for a 2 hour dinner a little exsive
Service and food was by far was fabulous!:)
Much confusion that we had made a reservation. We had a 7:15 reservation. Sat in the dinning area instead of the pub area, which was nice as it was fairly quiet so we could talk.
The waitress took along time to come give us any water - bread and take drink order. So we just sat there.
Our meals arrived in 15 mins or so which was fine only mine had just mashed potatoes with the steak plopped on top. Not to great for a $24 dollar meal. This was rib night and the ribs were ok on the first round for two of our guests, however the second half rack (apparently is wasn't all you can eat as advertised) was cold and had been sitting for a long time before served. Disappointing meals.
Waitress didn't come around much. Waitress got the bill wrong and charged our guests for one of our meals. (there were four of us)
Next day my husband had intestinal problems all day...
We would come back for a drink at pub but never will we eat again here....
We are sad to see such a wonderful resort with a very low class dinning experience.
Very friendly service. Our server was great. The food was also very good. Wines are a bit high priced. However this is a resort, so the prices are higher here. Worth trying if you are staying at the hotel.
Thank you for your feedback - we value it greatly. We do try to be mindful when selecting appropriate price points for the wine based on local business and Westin standards- we will definitely look into this. Hope to see you again Morgan Supervisor of Outlets
Risotto was quite dry. Service was awesome!
I don’t know why you have me down as Ted McGill. I reserved under Lisa.
Ted is my X husband. Perhaps he took a paramour there during our marriage as it was my first time.
Lisa, I am so sorry to hear about the risotto and I wish it would have been brought to managements attention. Next time let us know and we will happily remake or compensate for this, as we only strive for greatness. The system we use for reservations saves all reservations via email or phone number- so that may be why it registered under someone other than you. I apologize for that. Thank you for joining us and hope to see you again. Morgan Supervisor of Outlets
New menu is excellent with multiple choices to combine dishes nd add ons.
Thank you for joining us and the great feedback!
The food was excellent. I was desappointed because when I reserve, they said that they will put a note because I had a request for my husband birthday. They never delivered my request. Maybe the waitress did not check the note whit the reservation or they did not put the note.
Thank you for the great feedback in regards to your meals. We definitely will look into this as we strive for greatness and ultimately would never want any requests to go unnoticed. We value our guests deeply. I hope you decide to join us again in the future - so we may have the opportunity to make this up to you and your company. Morgan Supervisor of Outlets
My wife’s birthday
The entire evening was very nice
Thank you for choosing to celebrate such a special day with us! Looking forward to hosting you in the near future :) Morgan Supervisor of Outlets
Easily our favorite resturant. We visit it at least once a month for large friend and family gatherings. Watch their website for yummy themes and specials. Beautiful deck for summer dining.
Thank you for choosing and continuously choosing to dine with us. We genuinely appreciate your support and look forward to your next visit with us. Morgan Hass Supervisor of Outlets
A very relaxing, amazing, delicious dinner. A great selection on wines for any occassion. A big fan will return definitely.
We are pleased to hear that your enjoyed your dining experience with us and we look forward to hosting you again. Morgan Hass Supervisor of Outlets
everything is wonderful .. place is cozy and nice .. food and drink was delicious .. staff is friendly
will be back again for sure.
Thank you for taking the time to comment on your experience. We look forward to hosting you again. Morgan Hass Supervisor of Outlets
Fabulous and great price points. We will definitely come again!
We look forward to hosting you again in the near future. Thank you for taking the time to review us. Morgan Hass Supervisor of Outlets
As usual amazing, was treated extremely well, great food, fun evening.
Kerry, we wholeheartedly appreciate your continual support and feedback. We look forward to hosting you again. Morgan Hass Supervisor of Outlets
Great. Valentines menu perfect options and well paired with hearty pours! We did the dine around and enjoyed the fresh menu it was a great option to come back again.
Thank you for your feedback and we appreciate your kind words. We take pride in our wine selection, fresh local food, and ambiance. Hope to see you again in the near future Morgan Supervisor of Outlets
Bella was closed because of the weather but we did get a phone call from Julie ahead of time, letting us know Master’s Lounge would be open and the Bella menu would be available. We were celebrating our Anniversary and we love the ambiance at the Bear Mountain Westin.
Both of us ordered tenderloin medium rare - beautiful cuts were brought out - mine was cooked to rare and since I really wanted to enjoy it, I asked for it to be cooked a little more. When it did come back it was well done. A little disappointing but overall still a wonderful evening.
The Dine Around menu was very good - the mushroom soup superb. As always, the service was excellent
the atmosphere was wonderful, fireplace was roaring, lighting has a nice golden glow. Service was excellent - attentive, personal and yet professional. Food was hot, everything came out together even with 6 different dishes ordered.
A bit pricey for the amount of food on the plate. The service was great and so was the ambiance . Ribs were a bit tough and the ravioli starter was a bit disappointing. My steak was very good and done to perfection.
I would like to thank you for taking the time to rate your dining experience with us. We take our guest feedback directly to our teams to ensure we exceed guests expectations. I do sincerely appreciate you informing us which aspects of your experience met and failed to meet your expectations. However, I do apologize in regards to the rib and ravioli dishes - as we do strive for excellence. We will be revamping our menu and I do hope you will join us again in the future. Morgan -F&B supervisor
Beautiful setting and view with great food and service to match!
The noise from the Masters Lounge really ruined the quiet dinner we were hoping for. The food was okay but I wouldn’t say that the price matched the portion. While my au jus was much sweeter than any I had had before, my dinner mates fish was underseasoned. We ate breakfast as well that morning and I paid $7 for 2 pieces of toast while I paid for $5.50 for 6 peices of bacon. The prices were a bit unreasonable.
Very nice and good service
We always enjoy our Bella fine dinning experiences. Thank you for the great service and amazing atmosphere !
2nd time and will be back. Best steak and starter ever..
We arrived at 8 pm after viewing the holiday lights at Butchart Gardens, so we were still thoroughly chilled! We were warmly greeted and seated right by the fire. Our hostess and waiter were welcoming and friendly, and even though probably nearing the end of their shift, smiling and relaxed. We ordered the seafood chowder and the pear and endive salad. Both came out very quickly. We also decided to order the chateaubriand even though it would take 30 minutes to prepare. It was perfectly cooked to medium rare and cut like butter! No special knives needed! The mushroom medley it was accompanied by was delicious. We were out the door within about 70 minutes of arriving, perfect timing as we still had an hour and a half drive to home up-island. Next time, we will book a room and stay overnight!
Best place for Christmas dinner in Victoria! It is our third year and they still exceeded our expectations!
We enjoyed Christmas buffet brunch at Bella and it was a very nice experience. The server was very, very good and the setting beautiful. However, we would only return for a special occasion as it is quite expensive. The staff were wonderful.
The food was excellent. The website was misleading and did not make it clear that the $75 per person buffet was the only option. Our other choice for Christmas dinner and breakfast was the sports bar with a very limited menu. The manager was very accommodating and has special dishes made for us which we appreciated. Disappointed that the only bar had at least 5 sports screens on full-time. There was no music, even at Christmas. The meals were delicious but very expensive.
I whent For my 12 birthday and it was a great chose in witch the food was delicious and the servious was great it was very quiet maybe some soft jams would make it even better but was still amazing not just that the spa and mineral pool was great to
Thanks for the wonderful serves
A great fine dining experience. Amazing food and great service. Everything was cooked to perfection.
Very nice with very attentive staff. We ordered two glasses on wine then decided a bottle was better. I stood up to find our server and the person at the desk saw this and immediately came over to the table to see want we wanted. Very impressive
Tasting menu dry aged strip loin we learned was sous vide after it had been served. We have had numerous dry aged steaks of Tbone and Strip loin sourced from local butchers. This was the first dry aged steak that was extremely tough and cooked more to medium. The waitres said all steak are cooked medium rare so rare is not an option. The medium rae was pretty close to medium and we were told the house lighting would make meat look more medium. But it was very tough meat that lighting does not alter!! She did offer to provide something other than steak from the menu but the other main dish of Penne and beef tips had already arrived. Sous vide has it's benfits and can help keep costs down in restaurants but for the money feel dry aged strip loin should be seared & grilled. All other plates were average! Nothing to rate above 3.5.
We were there for the Thanksgiving buffet. Great selection and the food looked and smelled great./Wine selection pretty good.Some BC wines.There was NO music which is fine with me as I can carry on a conversation with my partner.The "maître d'" was very pleasant and the servers-two of them-were also pleasant and efficient.
My first time, so unexpected my sea food risotto was so delicious. I could have order
for one more. But too bad i was so full already. Our company from Toronto was so
full of ohhhhhs and ahhhhhhhs because she never in her wildest dream to have a steak
so well prepared and done to perfection.
The wines are all so affordable. The dessert is to die for. I will come back for sure. Maybe
with some more friends.
Thank you very much, for the waitress who waited on us. Very nice and friendly. And all the
the people who greet us, it was so welcoming.
It was a great time , Mum's 88th, There was a Charity event in the ballroom next door with a great turn out so people would drop in looking for a quiet place to talk which brought the volume up . All in all it was a good experience.
Wonderful for a special evening. A bit pricey but delicious food, attentive service and a beautiful view of mountains, golf course and deer frolicking nearby.