bd's Mongolian Grill - Sterling Heights
Focusing on giving guests a plethora of options, we have created a growing band of loyal customers that believe passionately about their ability to take charge of their own dining experience. Our “Stir It Up, Your Way!” philosophy gives guests ownership in choosing their own ingredients from a great variety of choice meats & seafood, fresh vegetables, crisp salads, and flavor-packed sauces and spices that are Always Market Fresh. The food is then prepared by expert grillers on a 500° 7-foot grill.
Food was good but it was loud. Had to talk noticeably louder to the others at the table.
Everything was perfect thanks a lot
Even though we had a reservation it still took 20 minutes to be seated and the line to the grill took another 30 minutes after we were finally seated. I understand that it was a weekend evening but no one even checked in on us or apologized for the long wait. It will be awhile before I return to this location.
The food is great but the wait staff the last few times we have been has been awful. Our waitress forgot to order the items ordered off the menu until we questioned her where they were after we were all ready eating. The wraps and rice were finally brought to us about 10 minutes after we were at the table eating our food, it was at this time we questioned where my daughters order was, which she forgot to place. She did not check on our drinks through our dining experience. We were there 2 hours watching tables come and go as we were constantly just left waiting.
was to loud with those Knifes/swad cook the food. Would suggest just putting one side of glass to help quiet that area down.
Thank you for the high star rating, Gerrieh! We hope to see you in soon!
Dirty! Chicken didn’t taste right. Tables sticky. Floors sticky. Salad bar and soup bar were very messy. Our waitress said not one word to us. We will not be returning.
There was something wrong with the chicken it did not taste right. Also your restaurant is dirty ot needs a deep cleaning
We went for a birthday dinner. Our server was polite but didn’t clear our dirty dishes off the table or the menus. We had to ask for more beverages too. He also never asked how old the children were and we ended up paying for them when we shouldn’t have. The line was super long and it was extremely hectic. For our first time, I wasn’t impressed by the service. The gentleman at the grill were nice. The hostess seemed stressed out and had a tad of a attitude with us. We didn’t get seated right away either.
I have been to Mongolian grill in a decade and now I remember why. It's like a golden coral only they cook in front of you. Looking for cheap food and have them throw it around on grill for a few this is the place. Only reason we came is became Japanese steakhouses were 2 plus hour wait. Tables were sticky, had people crammed in there, have to stand in line and wait to grill food. Daughter's chicken raw in middle because rushing you through.
I love Mongolian but I will not be returning on a Friday evening. The wait to have my food cooked was 20-25 minutes.
The cooks are amazing. They really make the entire experience.
It was good food and good value. Very busy but the chefs were awesome
Love the food...you basically make your own bowls.
Great place for family
I would never return to this location. This was my first time and I was disgusted by the handling of the food, dirty serving line and wet silverware and plates. My children liked the grilled food. I just had rice as I was turned off by the nasty serving line. Do not recommend.
My experience for the first time was okay. My experience was effected because I was on dinner with wheel chair accessible clients and it was very difficult to give them the experience they wanted. The environment was definitely not wheel chair accessible from entering in the door to the space provided to get to the seats. The staff seemed to not (trainingly) know how to accommodate wheelchair accessible.
Counters and ladles were very dirty. The canister for the croutons was filthy, and the handles to the tongs were placed right on top of the food. I didn’t feel like the place was very clean.
Went for my sons 26th Birthday. We originally reserved for 6 people but we ended up with 8. They accommodated us good for how busy it was in there. Nice friendly staff. Waiter was great considering how busy he was.
Our server was very attentive to our group. She met everyone’s needs. Kids enjoyed watching the cooks. Food was very good.
It's a good restaurant where you choose your food to fill a bowl, with a second small bowl for seasoning and spices, then have it cooked and seasoned on a large grill by an employee. So, if you don't like it, you probably made it wrong.
The restaurant itself is nice looking, service can range from great to adequate, and there's certainly no shortage for choices, from what's available to put in your bowl to an entire menu of drinks (I'm sure it's just a select a flavor machine back there like some fast food places have).
Price-wise, it's fairly good, though there are coupons that go out periodically that make it an even better deal.
I've been going to BDs since 1996. It's just not the same anymore. What happened to the lively atmosphere? Is it that hard to keep the food stocked on a slow Tuesday night? And I could tell the cook was new but he didn't need to cook our food until it turned to carbon.
Ordered chicken fried rice it never came out. I also ordered just the soup and salad bar and they were all out of soup and never refilled it or offered another choice. Pretty disappointed when that’s all I ordered was soup and salad bar. Also the salad bar was a mess, half of it was empty... this was all at 7:30 at night when they should have been well cleaned up from the dinner rush.
Went for my daughter’s birthday. The person working the grill did a great job cooking our meals and was pleasant as was the waitstaff
It’s fun and the kids love it. We’ve been here many times, including various parties. Luckily, it’s mostly self serve because the waitstaff tends to be hard to find.
The restaurant needs a good cleaning. Tables were sticky and overall feeling was a little 'dirty'. Also need workers to stay on top of cleaning the food area for spilled food, dirty spoons/serving utensils. That was a hard thing to take but overall, would come back again to try it. Thank you.
Outstanding food, atmosphere & service. I drive a hour to get there and it’s so worth the trip!
Food was delicious and our waitress was very good. My complaint was that it was crazy busy and they only had 3 people working the grills. They ran out of some the vegetables, seasonings, sauces, etc. The line was so long it was interfering with the people trying to make their bowls. Also very slow in clearing tables after people finished which resulted in a backup for people waiting to be seated. It was Mother’s Day and I felt they should have anticipated the crowd and had more people working to keep things filled and the line moving. That said it’s one of my favorite restaurants - I just won’t go back on a ‘special day’.
The food was Under cooked
Food all over food bar
Sauces were empty
Always enjoy coming here with my husband and our kids. Every time you go, you are able to create completely different meal or eat your favorite mix over and over. They have something for everyone.
Reserved a Christmas Party table for 12 of my dental team back in October. The bill this past Wed, Dec 20th should have been reduced by 15%. I am still waiting to hear back from the general manager.
Very dissapointed in the service and the waiter. Customers are your number one priority and he didnt think so. Waited forever to get bowls for food. Salad bar was not stocked and waiter argued with me on a wrong pop he brought me and told me I was wrong. Sorry dr pepper and diet coke are 2 different pops.
I love BD's and we go here for special occasions. Never had an issue! The guys on the grill were entertaining and interactive with the customers which was great!
I have an 8 yr old and 2 yr old and I love that everyone in my family can eat what they want, right down to each veggie they like. They also have a great salad bar. The food tastes delicious, the grillers are entertaining, waitress was on top of things along with friendly and accommodating. I've been going to this location since they opened, and have always enjoyed it. This last visit I did notice that some of the veggies were looking a little brown, didn't seem as busy as usual so hopefully they look into it. As I said, I've been to this location a lot since it's been around and never noticed it before so I am hoping it was a fluke thing.
Kids enjoyed it a lot
Nice selection of food options.
I really enjoyed the food and our server!
The service was awesome!
The food is always fresh and cooked just right!
Perfect for a kids lunch after school when you need to go somewhere else later. Nutritious, and filling. Good service
Crazy busy! Haven't been on a Saturday night in a while but man they were slammed. Lines moved quickly though so can't complain too much!
Usually we have great service, we brought our son for his birthday. We told the waiter it was his birthday 3 times and he never brought a hat or did anything special. Also, one of the people in our party dropped a fork. The waiter took the fork and said he would be right back, 20 minutes later he came back with the bill and said "oh I forgot your fork, want a to go box?" We had already gotten a fork from the bus boy, who by the way was friendly and fast. Food bars were a mess. Empty spice condiments, but I will say our chefs at the grill were as always amazing!!!!!!
Our dining experience was great. Had dinner with family who were home from college. Our waiter, Winston, was awesome. Everything was great! Highly reccomend dining there.