bd's Mongolian Grill - Sterling Heights
Focusing on giving guests a plethora of options, we have created a growing band of loyal customers that believe passionately about their ability to take charge of their own dining experience. Our “Stir It Up, Your Way!” philosophy gives guests ownership in choosing their own ingredients from a great variety of choice meats & seafood, fresh vegetables, crisp salads, and flavor-packed sauces and spices that are Always Market Fresh. The food is then prepared by expert grillers on a 500° 7-foot grill.
I have been to Mongolian grill in a decade and now I remember why. It's like a golden coral only they cook in front of you. Looking for cheap food and have them throw it around on grill for a few this is the place. Only reason we came is became Japanese steakhouses were 2 plus hour wait. Tables were sticky, had people crammed in there, have to stand in line and wait to grill food. Daughter's chicken raw in middle because rushing you through.
I love Mongolian but I will not be returning on a Friday evening. The wait to have my food cooked was 20-25 minutes.
The cooks are amazing. They really make the entire experience.
It was good food and good value. Very busy but the chefs were awesome
Love the food...you basically make your own bowls.
Great place for family
My experience for the first time was okay. My experience was effected because I was on dinner with wheel chair accessible clients and it was very difficult to give them the experience they wanted. The environment was definitely not wheel chair accessible from entering in the door to the space provided to get to the seats. The staff seemed to not (trainingly) know how to accommodate wheelchair accessible.
Counters and ladles were very dirty. The canister for the croutons was filthy, and the handles to the tongs were placed right on top of the food. I didn’t feel like the place was very clean.
Went for my sons 26th Birthday. We originally reserved for 6 people but we ended up with 8. They accommodated us good for how busy it was in there. Nice friendly staff. Waiter was great considering how busy he was.
Our server was very attentive to our group. She met everyone’s needs. Kids enjoyed watching the cooks. Food was very good.
It's a good restaurant where you choose your food to fill a bowl, with a second small bowl for seasoning and spices, then have it cooked and seasoned on a large grill by an employee. So, if you don't like it, you probably made it wrong.
The restaurant itself is nice looking, service can range from great to adequate, and there's certainly no shortage for choices, from what's available to put in your bowl to an entire menu of drinks (I'm sure it's just a select a flavor machine back there like some fast food places have).
Price-wise, it's fairly good, though there are coupons that go out periodically that make it an even better deal.
I've been going to BDs since 1996. It's just not the same anymore. What happened to the lively atmosphere? Is it that hard to keep the food stocked on a slow Tuesday night? And I could tell the cook was new but he didn't need to cook our food until it turned to carbon.
Ordered chicken fried rice it never came out. I also ordered just the soup and salad bar and they were all out of soup and never refilled it or offered another choice. Pretty disappointed when that’s all I ordered was soup and salad bar. Also the salad bar was a mess, half of it was empty... this was all at 7:30 at night when they should have been well cleaned up from the dinner rush.
Went for my daughter’s birthday. The person working the grill did a great job cooking our meals and was pleasant as was the waitstaff
It’s fun and the kids love it. We’ve been here many times, including various parties. Luckily, it’s mostly self serve because the waitstaff tends to be hard to find.
The restaurant needs a good cleaning. Tables were sticky and overall feeling was a little 'dirty'. Also need workers to stay on top of cleaning the food area for spilled food, dirty spoons/serving utensils. That was a hard thing to take but overall, would come back again to try it. Thank you.
Outstanding food, atmosphere & service. I drive a hour to get there and it’s so worth the trip!
Food was delicious and our waitress was very good. My complaint was that it was crazy busy and they only had 3 people working the grills. They ran out of some the vegetables, seasonings, sauces, etc. The line was so long it was interfering with the people trying to make their bowls. Also very slow in clearing tables after people finished which resulted in a backup for people waiting to be seated. It was Mother’s Day and I felt they should have anticipated the crowd and had more people working to keep things filled and the line moving. That said it’s one of my favorite restaurants - I just won’t go back on a ‘special day’.
The food was Under cooked
Food all over food bar
Sauces were empty
Always enjoy coming here with my husband and our kids. Every time you go, you are able to create completely different meal or eat your favorite mix over and over. They have something for everyone.
Reserved a Christmas Party table for 12 of my dental team back in October. The bill this past Wed, Dec 20th should have been reduced by 15%. I am still waiting to hear back from the general manager.
Very dissapointed in the service and the waiter. Customers are your number one priority and he didnt think so. Waited forever to get bowls for food. Salad bar was not stocked and waiter argued with me on a wrong pop he brought me and told me I was wrong. Sorry dr pepper and diet coke are 2 different pops.
I love BD's and we go here for special occasions. Never had an issue! The guys on the grill were entertaining and interactive with the customers which was great!
I have an 8 yr old and 2 yr old and I love that everyone in my family can eat what they want, right down to each veggie they like. They also have a great salad bar. The food tastes delicious, the grillers are entertaining, waitress was on top of things along with friendly and accommodating. I've been going to this location since they opened, and have always enjoyed it. This last visit I did notice that some of the veggies were looking a little brown, didn't seem as busy as usual so hopefully they look into it. As I said, I've been to this location a lot since it's been around and never noticed it before so I am hoping it was a fluke thing.
Kids enjoyed it a lot
Nice selection of food options.
I really enjoyed the food and our server!
The service was awesome!
The food is always fresh and cooked just right!
Perfect for a kids lunch after school when you need to go somewhere else later. Nutritious, and filling. Good service
Crazy busy! Haven't been on a Saturday night in a while but man they were slammed. Lines moved quickly though so can't complain too much!
Usually we have great service, we brought our son for his birthday. We told the waiter it was his birthday 3 times and he never brought a hat or did anything special. Also, one of the people in our party dropped a fork. The waiter took the fork and said he would be right back, 20 minutes later he came back with the bill and said "oh I forgot your fork, want a to go box?" We had already gotten a fork from the bus boy, who by the way was friendly and fast. Food bars were a mess. Empty spice condiments, but I will say our chefs at the grill were as always amazing!!!!!!
Our dining experience was great. Had dinner with family who were home from college. Our waiter, Winston, was awesome. Everything was great! Highly reccomend dining there.
Very busy, took forever to get our appetizer. By the time it came we had already eaten our first bowl. The guys at the grill were super sweet.
There was a long wait when we got there but with our reservation we were seated immediately. We had to stand in line for the grill for a long time (25/30 minutes), but the food was good. Our waiter was excellent and checked on us all the time and kept asking if there was anything we needed. While I probably wouldn't make a 5:30pm reservation again because it was so crowded I'd definitely come back. Thanks BD's for making my boyfriends birthday special!
Surprised you sat a big group in the middle of the room. Waiters had a hard time squeezing between the seats. Also VERY loud in the middle.
I made a reservation at 12pm and called half hour before I was to arrive to say I was going to be late. I felt that we were seating in the middle as a last spot. Only come to this restaurant once a year because it is far from our house and VERY expensive.
My husband lost his job last year and there is no specials for special events or coupons.
They did an awesome job. For that being my birthday dinner, it was very good. The service was awesome
Always have a delicious meal and fun making your own bowl. Good for all ages my grandchildren enjoy BDs as much as the adults!!!!
Was my birthday. Table wasn't ready per the reservation. Kids were sneezing on everything under the sneeze guards. Grill seemed to hot and burned some of the people I was withs food, more "crispy" than they like. The waitress didn't seem like she could manage a larger table. Was just an ok experience. Soups of the day were not appealing at all.
I love how you can pick out your own food and then they cook it right there for you different kinds of Meats and Seafood and vegetables seasonings I just love it there
This was a very disappointing time. We have eaten there many times before but the service was terrible. The wait staff didn't really come back often. we had a group of 19. The restaurant was not busy. We picked early for that reason. The table set up was with several odd tables, some were round, some were square, some were rectangle, and some were wider. We needed to add another person. Which I could see being a problem if they were busy. Finally I got another table to add unto the end myself. We were there by 3:05 reservation was for 3:15, seated immediately, but most didn't have drinks until after 3:30 and then we finally just went up to get food because she just never came back. people were eating and we had to track the waitress down to get rice and tortillas. I am sure she wasn't thrilled with a large crowd, but the service didn't deserve the tip mandated for groups over 8. We go out often with a large crowd but will not be at BD's anytime soon with a large group.
Overall good date night quality, though a bit pricey for a single bowl.