bd's Mongolian Grill - Naperville

3.8
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222 Reviews
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$30 and under
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Asian

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Casual
Fun
Since 1992, bd’s Mongolian Grill has been delivering unique, interactive dining experiences that set us apart from the competition and has made us the world’s number one Create Your Own Stir-Fry restaurant concept.

Focusing on giving guests a plethora of options, we have created a growing band of loyal customers that believe passionately about their ability to take charge of their own dining experience. Our “Stir It Up, Your Way!” philosophy gives guests ownership in choosing their own ingredients from a great variety of choice meats & seafood, fresh vegetables, crisp salads, and flavor-packed sauces and spices that are Always Market Fresh. The food is then prepared by expert grillers on a 500° 7-foot grill.
What 222 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.0
food
3.6
service
3.4
ambience
3.7
value
Noise · Moderate
65% of people would recommend it to a friend
5
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M
Chicago
1 review
Dined 4 days ago
Overall 1food 1service 1ambience 1

Horrible experience. Food area had ingredients and sauces all over the floor. The grill burnt both plates of food. We didn't meet our waiter until 30 minutes after we sat down. So loud you couldn't hear yourself think. Will never go back and never recommend this place. Highly disappointed.

RR
Chicago
3 reviews
Dined 4 days ago
Overall 4food 3service 3ambience 3

I usually love going here. However, it was way too crowded and I waited in line for 20 mins to get to the flat top. While the men at the flat top looked busy, they couldn’t keep up the pace and just about everyone’s food was coming out burnt. Not good, when your only two options was to eat the burnt food, or wait in line for another 20 mins. I will never go on a weekend night again. I asked the second round if I could have my food cooked medium and not well done. It came out well done, but at least it was not burnt like the first time. Try going there for lunch or mid week.

D
Chicago
3 reviews
Dined on October 9, 2019
Overall 5food 5service 5ambience 5

Always as great time here

OT
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 4

It was a really nice experience. It was my first time there but not girlfriend’s, and I loved it

DK
Chicago
2 reviews
Dined on September 24, 2019
Overall 3food 3service 3ambience 3

We have been there many times, appears to be run down and had an odd smell to it. Food is the same. Service was fine. A bit pricey, they raised prices.

OT
1 review
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

Great service and great food. Definitely will be coming again. Thank you!!!

SH
1 review
Dined on September 13, 2019
Overall 4food 4service 4ambience 4

good food, fun place, clearly marked gluten free choices

KL
Chicago
1 review
Dined on September 3, 2019
Overall 2food 2service 1ambience 5

No food on the bar not busy
Bad service,


Been coming for years

SG
1 review
Dined on September 1, 2019
Overall 3food 2service 1ambience 1

Steak was chewy and tough. Lines took forever to get through. Our table was cleared before we got back. Waitress was overworked and took forever to get new beverages on the table. Horrible for food allergies as foods were spilling into other stir fry bins.

MS
Chicago
4 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Great place. We love it. Now our new birthday celebration place

P
Chicago
2 reviews
Dined on August 16, 2019
Overall 2food 2service 3ambience 2

Food was overcooked and the restaurant was generally dirty. I understand that the nature of Mongolian BBQ can create a mess, but the staff needs to do a better job of cleaning the food area and floor around it. The lack of cleanliness created the impression of unsanitary food conditions.

Overall the food tasted okay but most of the food was overcooked and some items were burned. We will not be returning to this restaurant in the future.

OT
Chicago
1 review
Dined on August 3, 2019
Overall 1food 3service 3ambience 1

The place was very worn and dirty. The buffet was quite messy and minimal food choices. Only one beef choice that did not have any marinade.

OT
Grand Rapids
3 reviews
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Awesome restaurant for the plate of food mixed the way you want it!

AF
Chicago
1 review
Dined on July 27, 2019
Overall 3food 4service 2ambience 1

Food was pretty good, but the overall experience was not the best. It felt a little disorganized and could have been cleaner. The process of having your food cooked was a bit confusing and took a long time. I’m not sure if it was a bad time that I went or if it’s always like that. The hostess and server were nice and attentive. I feel like this restaurant has the potential to be 5 stars but needs some improvement.

OT
Chicago
3 reviews
Dined on July 27, 2019
Overall 3food 3service 3ambience 1

We had reservations and still waited 40 minutes
It was extremely noisy, very hot and humid and it took a long time to get the food based on how many people were there
We would never go on a busy day

OT
Chicago
3 reviews
Dined on July 26, 2019
Overall 2food 2service 2ambience 2

Send off to camp

OT
Chicago
2 reviews
Dined on July 23, 2019
Overall 2food 4service 1ambience 2

This place is usually pretty great but tonight was just horrible. Our server lacked any motivation and appeared to be confused. He was unable to pay attention to more than 1 table at a time and did a terrible job checking in and getting refills in a timely manner. They were clearly busy and not managing their time or resources well. The line took over 30 minutes to get through and that was for several hours. The two grillers were slow and unable to adjust or cope with the crowds. They had no sense of urgency. None of the staff seemed to as they were constantly running out of food as well. Normally you never see the bottom of the containers but tonight we had to settle for the final scraps on both visits up. It was a major disappointment. I just hope we caught them on a bad night because if this keeps up, I’m sure we will see a completely new staff before long and they will not be getting much business.

LC
Chicago
1 review
Dined on July 21, 2019
Overall 1food 3service 4ambience 1

We went on a Saturday evening around 6PM and had reservations. We brought my parents for their first time with us.We loved going here because our kids love it. They always had a kid friendly staff and the food was always good. This time was not a good experience. We stood for 37 minutes in line over the food bar area with many others. I feel this is not very “ hygienic” as some woman were flipping hair, some where on cell phones then touching their bowls/ serving utensils at the food bar and people’s hands were kind of all over the food bar everywhere at once. Sauces were all over, chunks of raw meat mingling with the vegetables and atmosphere was very chaotic. We then stood around the food prep area for another 20 minutes waiting for stuff to come off grill, in that time they were placing others bowls on numbers around the grill area. Again, people were leaning over the bowls watching the cooks ( which watching the cooks is an awesome part of the experience) however, they were cleaning hands with wipes over the bowls, leaning on the counter over the bowls talking ect. I just feel that was “ unhygienic”as well. I feel that they need a system to allow certain tables up at a time to prepare their food and wait for the “cooking experience”. This grossed us out, I don’t know if we will be going back.

JM
Chicago
1 review
Dined on July 21, 2019
Overall 2food 1service 2ambience 1

We usually have good experiences but when we went on a Sunday evening with our party of 10 it was busy and we had to wait a long time to get our food . When we did get it half of us had burnt food. That was disappointing considering how long we waited . We could not wait to take our family there, we live 30 min away but it was disappointing. A few went back for another plate but we were there at least 2 hours waiting and eating .

C
Los Angeles
355 reviews
Dined on July 7, 2019
Overall 5food 5service 3ambience 4

Best entertainment
Just don't forget to tip
Food is okay

SK
Chicago
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Clare was an excellent server. So worth driving from Rockford for dinner here! For sure we will be back. Its became one of our favorite restaurants to dine at

VB
Orange County
4 reviews
Dined on July 3, 2019
Overall 5food 5service 4ambience 3

Fresh, healthy, perfect for your individual taste! My whole family loves Mongolian BBQ!

OT
Chicago
1 review
Dined on June 28, 2019
Overall 3food 4service 3ambience 1

It was alright, super loud to the point where I couldn’t hear my boyfriend talking at times

BD
1 review
Dined on June 22, 2019
Overall 3food 1service 5ambience 3

Table service was awesome. However, had to wait in line for 30 minutes the first time and 20 minutes the second time for the grill. The food was charred-way overcooked the second time. Need more grillers.

J
1 review
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Great server, cook, and food! I never knew this place was here, but I told all my friends about it.

B
1 review
Dined on May 17, 2019
Overall 2food 4service 2ambience 2

The place was very chaotic. The layout of the buffet was bad placement to the grill. It causes a long line.

SO
Chicago
1 review
Dined on May 10, 2019
Overall 1food 3service 3ambience 1

VERY crowded. Line for food was ridiculous. Many missing food items and spills all over. Food prep area got messed up - got someone else’s sauce on my food.

OT
1 review
Dined on May 4, 2019
Overall 3food 1service 4ambience 3

Grill was short staffed resulting in VERY long lines and many BURNED meals coming off the grill. When this is the centerpiece of your restaurant, it is a bad thing

OT
1 review
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

That food was excellent!

OT
Chicago
1 review
Dined on April 12, 2019
Overall 3food 3service 1ambience 1

Had a reservation for 13 people for my 12 y/o daughter’s bday dinner. Was told when I confirmed the reservation that we would be in then back room (it was a bday party and they don’t do anything special but at least the back room isn’t as loud). The table was not in the back room but instead right next to the food buffet. It was open when we got there but not set. Took forever to get a server over to take drinks. We got utensils after out food was done. Super slow service, the place was dirty and many of the food items were empty so we had to wait once again before we could fill our bowls. We have been many times and service is on the decline. So disappointed!

OT
Chicago
3 reviews
Dined on April 6, 2019
Overall 1food 1service 4ambience 1

We’ve been to BD’s several times and always enjoyed it. However, after our visit on April 6 we will not return. It was a very busy Saturday night; but we had reservations but she refused- just wanted to get out of there! Walls in the restaurant were all chipped from chairs hitting. That evening I was sick all night; when I had been perfectly fine all day. Over all filthy conditions!

AS
1 review
Dined on March 31, 2019
Overall 2food 3service 1ambience 3

Waitress was attentive when we first got there. Other than that we had to remind d her to service us

OT
Orlando
15 reviews
Dined on March 30, 2019
Overall 3food 3service 4ambience 2

It needs a good scrub down. All over. The food is yummy, but it's a bother to see the dirt...everywhere.

t
Chicago
151 reviews
Dined on March 20, 2019
Overall 4food 4service 5ambience 4

Excellent soup and food many options Great Buffet

bd's Mongolian Grill - Naperville
Responded on April 24, 2019

Thank you for the high star rating, we hope to see you in soon!

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FR
1 review
Dined on March 17, 2019
Overall 5food 5service 5ambience 5

The food and service was great. Great family environment. I will definitely come back again.

L
Chicago
2 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

They changed the menu, so they only have All you can eat. Not a one trip option. Still a good value $15.99 for dinner

JC
Chicago
1 review
Dined on March 2, 2019
Overall 5food 5service 3ambience 4

Food was great, service was slow. Line for the grill was 30+ people deep. Took a long time.

OT
Chicago
1 review
Dined on February 22, 2019
Overall 4food 4service 5ambience 3

For dinner you can only get the unlimited bowl, but chances are that you will only go in line once. We timed how long we were in line during the Saturday dinner rush. Over 40 minutes. If you're willing to wait then it's a fun time.

L
Chicago
4 reviews
Dined on February 20, 2019
Overall 4food 3service 4ambience 4

I’ve been here a hundred times. Usually great food. Restaurant was empty when we first got there. Got our first stir fry bowl made and eaten. It was delicious and cooked perfectly. Then we went up for a second time. There were MOBS of people all of a sudden, turns out nequa valley hs was doing some sort of event that night. They even had some students working on the grill. I understand it’s students trying to learn about the restaurant world, but they cooked awfully. They weren’t scooping the sticks well enough to get the food turned and flipped for even cooking. My noodles were cooked to mush, and I had lots of chunks of other guests food in my bowl. Oh well I got at least one good bowl before the chaos hit, and it’s not a regular occurrence w the high school kids there. They should’ve done a closed event so they weren’t messing up regular customers meals.

OT
1 review
Dined on February 16, 2019
Overall 4food 4service 3ambience 4

It was very crowded, half hour wait in line to get to the grill. Server was nice but a little slow

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