bd's Mongolian Grill - Dearborn
Focusing on giving guests a plethora of options, we have created a growing band of loyal customers that believe passionately about their ability to take charge of their own dining experience. Our “Stir It Up, Your Way!” philosophy gives guests ownership in choosing their own ingredients from a great variety of choice meats & seafood, fresh vegetables, crisp salads, and flavor-packed sauces and spices that are Always Market Fresh. The food is then prepared by expert grillers on a 500° 7-foot grill.
Went for lunch and it was a nice experience. The restaurant was not crowded. Waitress was really good. The food was excellent.
The food was terrible. Not clean environment. Buffet looked like the food was sitting in germs for a long time. Just overall bad experience. Dirt dishes, both greasy and with left over food residue on them.
Service was terrible. The men grilling the food were too preoccupied with counting their tips in front of the customers then focusing on the food. The food was covered in the black burnt stuff from the grill it didn’t even taste good. The waitress were never around and the waitress station was covered with too many dirty dishes and plates it was just disgusting. Bus boy trays were overflowing with dirty dishes and left sitting on tables. It was defiantly disappointing and an awful experience and I won’t be returning.
My waitress wasn’t as friendly as the others when I have visited in the past it took 3 times for my food not to taste burnt
We had to wait for 25 minutes and the restaurant was empty! Slow services once we were seated. One griller and when we got back to the table we still had no rice, tortillas or drinks. Won't be back.
This location used to be good. There was no soup bowls or spoons the entire time we were there even after we asked. I had to wait for the steak buns to be filled for roughly 15 minutes along with a line of people. My son and husband completed their meals before I even got back to the table. There were also empty bins on both the salad bar and dinner stations. It's a serve yourself restaurant, the food should be available. The cooks were rude and unfriendly. The only positive was our server, she was great.
Food was Good, They cleaned the place up nicely! It used to be dirty and sticky everywhere, now it much cleaner! Seems like new management maybe, Service was Great!
Staff didn’t seem very happy from the person at the door, people making the food to the waitstaff. We didn’t get checked on and needed refills on drinks for quite a while. On a good note the food bars are well kept with fresh food and clean.
Great place to eat
SO bad. The meat didn't feel fresh, the meal was dry. I wanted to go to Benihana's to get the taste of bd mongolian grill out of my mouth.
It was nice, just loud next to where they cook, I wouldn't suggest it as good for groups because not everyone eats at the same time
Quick and easy on a less crowded night. Good server.
The restaurant was the filthiest I have ever eaten in from top to bottom.
We were traveling through the area with 4 adults and 3 children. The youngest is visually impaired so his hearing is escalated. The noice level was entirely to extreme for him. Not really set up for a nice family dinner. This is more of a party place. Food and service were good but i probably would not choose to go back.
Overall experience was good. Looks like some items possibly removed from the salad area, ham, bacon... And there was no sirloin for the meat choices.
Very enjoyable experience. All of the ladies in our group had a wonderful time, and will return again.
First experience and it was great, the only gross part is when two groups left, the tables were filthy so you had to look at that quite often as people come and go but the service was good and food was delicious.
Our server was very attentive and sympathetic. We were there for my son's birthday and the ceiling was leaking and dripping on our guests. I got our server and she got the manager. He said he would turn down the air conditioner, well that did not stop the dripping. I brought a birthday cake and as I was slicing for everyone our guest at the end of the table had her napkin covering her cake to keep it dry. How sad AND embarrassing. We were so uncomfortable that my son ask to open gifts at home so I carried his wrapped presents back out of the restaurant. Awful, just awful. Now regarding the food, I was disappointed to find no scallops, no new york strip beef and no mandarin oranges. I see the prices increased and the food choices went down. I did not have a second helping because I didn't want one.
The restaurant was pretty seeing it was Mother’s Day. They seemed to be out of all the kid keepsakes. Which seemed to be the only thing my kid was concerned about. The food was good as it was create your own stir fry. It do seem as if they didn’t have all the ingredients the other bd’s had. But I would go there again on a day that’s not so busy.
Arrived at 5:10 for a 5:15 reservation. At 5:45 we were still not seated. I asked the host how much longer and was told another 15-30 minutes as there was still two reservations ahead of us. A reservation means that your table is ready when you arrive.
What is the point of a reservation if I have to wait an hour to get a table. The location is ran by a bunch of young adults that clearly don't care about customer service. The entire restaurant was in complete disarray, everyone everywhere walking around dazed and confused.
In my period of time that I waited had to use the restroom, FILTHY! The restroom was worse then a maximum security prison that was vacant for the last 20 years.
I attempted to call bd's corporate office, the only option is to leave a message no matter what button you push. Well guess what, NO CALL BACK! I think they have everyone leave a message because they can't field all the negative calls directly.
Will NEVER return!
food was good and staff was friendly. however, the floor, tables, counters, and chairs were all sticky. there was water spilled and standing in several spots in the dining area. on the food prep counter there was a large clear bin full of cleaned up food items and used dishes. due to the lack of cleanliness i would not recommend this location to anyone.
This was the second time that I used the reservation option and it work out great, again. Although we came on a Tuesday evening and the restaurant was not filled, there was peace of mind knowing that we had reserved seats with the size group that we came with. As always the staff was great and so was the food. Thanks.
The food was ok, but I dob't like that they removed the option to order a meal off the menu instead of doing the bowl.
Our waitress was Julianne. She was awesome! Very attentive didn't ask for anything really she had it down. Definitely will request her section next time.! The cooks were going at it.! Very enjoyful night. Great food, this is my favorite place to eat. Never dissatisfied. The entire staff worked excellent.
Great staff. Very friendly. Alexa was very attentive. She was managing many tables and was able to meet all of their needs, sometimes before we knew we needed anything. The cooking crew was great. Very friendly and even acknowledged tips. The food was very good. But you need to have some knowledge of cooking to know what to select and what to avoid. But that’s part of the experience.
Service was poor, had to ask for everything. Not the best bd's experience we have had.
Service very slow. Short staffed likely. Took forever to get our drinks. Good was cold before rice was brought out.
Server acted like she didn’t want to be there , horrible
Our Best Friend was visiting from out of state and doesn’t have this restaurant in his home town. The tongs for the meat especially the chicken ones were gross and covered in chicken and the food bothered everyone’s stomach later and $55 for three people to eat and two of us got water to drink is also outrageous when all we got was one bowl.
If you are really hunger and can't make up your mind on what you want, this is the place to go too.
Great place for team lunches with so many customizable options for people and both meat and non-meat options. Especially on a Tuesday at 11:45...not crazy busy!
Food was subpar. Service was incredibly slow. We were almost done eating by the time we got our friend rice. When it finally came it was so salty and garlicky that it was completely un-edible. After we ate we realized why it was so quiet at 7pm on a sat.
We'll never go back.
Visited BDs most recently to have dinner with friends that hadn't been together in over six years. Great food, which is to be expected- you make it yourself. Our server was great and didn't mind that we stayed for quite a while (the restaurant wasn't busy) after we ate just catching up.
It is amazing how much a different (way more attentive) server can affect your rating. Last time I didn't get water until halfway through my meal, and had a server that rolled her eyes non stop. This time I had a much better server who was super attentive and friendly.
This restaurant has surely changed since we were here last a few years ago. Particular cliental believe it is OK to use your stir fry bowl for meat only, piled to a point of almost falling out of the bowl and the "small" sauce bowls for everything else. It was truly obnoxious, and now I understand why it is so costly. Staff, along with an obviously large sign should be advising particular cliental that stir fry bowls are for your stir fry, and small "sauce" bowls are for sauce only. Truly a disappointment. Wow
Normally I have a good time at this one, but my server, N’dea rolled her eyes at me when I handed her my salad place (mind you she had taken 2 others). My table also didn’t get drinks until after we had started eating our main course, even though we ordered them when we went up. We actually had to request water a few times before we got it. Really bad vibes for a birthday party.
This is my son's favorite restaurant. Healthy (if you make it that way), affordable, delicious.
This resturaunt used to be one of my favorites. Within the passed few years the prices have really went up. This was fine but I believe they have lost a few of their good cooks and my food was under cooked, you could tell they were not cleaning the food stations well because there was so much cross contamination it was unreal. I had to pick around shrimp to grab my steak. Found meat in the vegetables. Things need to be handled here. If you do want Mongolian barbeque, maybe try a different location.
Cooks were off the hook. I spent more than than I intended. Overall, thumbs up