bd's Mongolian Grill - Cleveland
We came a hour and a half before closing and the cooks were tired.. and ready to go but they made amazing food.. the floor staff was rude sweeping around tables while customer are eating. Low to no service. Didn't get what we orderd.. the appetizers we never got. How we were asked if we were ready for the check but not if we needed anything else.. staff fixing food to go before customers...
Food was very good. Service was great.
Great food. Good time with friends. Good service. Had a good time.
Everything was great about this place. The food is great quality and the cooks are friendly and fun.
Thank you for the 5 star review, Julie! We look forward to your next visit with us!
Made a reservation for 6:45 on a Saturday night, arrived about 6:30 and we were sitting down at our table exactly at 6:45, so it worked out great to make the reservation, as they were quoting 1/2 hour to an hour for guests that were coming in at the same time we arrived. I would definitely use it again!!!
When it gets busy at this restaurant, it gets stressful. As it starts as a buffet while you’re building your stir fry, the lines get long & the space isn’t quite big enough to accommodate. Worse than the line for the fresh food is the line for it all to be cooked. There is no rhyme or reason to anything - people just stand around, in the way of everyone else trying to navigate. It’s not the customer’s faults, though. There’s no indication as to where to go. It should be managed better.
Good food, always takes a little longer to get eat replacement bowl though.
It’s a unique dinning experience, they do a really good job of keeping all meat and veggies fresh and well stocked. Always seem to be lacking in the sauce cups and that area gets overly congested. Combined with the main walkway smack dab in the middle of where you wait to have food prepared can get a bit stressful. Good time had by all but a remodel may be necessary soon.
A great value for great food and a very hospitable staff!!
We love this place so much. We wish there was one in uniontown, Ohio. Great food and options for everyone including our 6 kids. Love it here. We Only can go here for special occasions per long way to drive for us. Love that they take in consideration of those with allergies. Hope to go here again really soon.
Enjoy being able to pick what we want in our stir-fry, veggies, meat, sauces and spices. Then watching them cook it in front of us is a plus. Tiffany our server was very friendly and did a good job. We will be back and recommend to our family and friends.
We went on a day when they we’re training. Our party had burnt food or undercook food. I love coming here, that day wasn’t a good day. Our waitress was great. And they seated us quickly
One of our favorite places, but we won't be back. Had to wait three people deep to get our food on the grill. Too crowded and not enough staff.
Had visitors from out of town in. Decided to go to this location. Only complaint is the parking. It is a PAIN in the butt to find a parking spot. Also, sad to see patrons piling on the food in their bowl, just to avoid paying $3 more for a second trip! Nasty!
Gina is amazing. She is always smiling and seems to enjoy her job. It was a nice visit with great food. Our server was also a bartender and made me a yummy Pina Colada. A favorite place to get away for sure.
The restaurant has really gone downhill since it opened. It used to be a favorite spot for my family and I, but this time it was really crowded and not well managed, and very dirty. Food and sauce was spilled all over the buffet and grill counter.
What an awesome place! I live in Youngstown and it was my second time making the trip out there to see you guys and I will definitely be back for a third time! Keep it up!
Service was great. Food was cold and took long to get.
We try to get to Mongolian bbq atleast 1x month and enjoy everything the restaurant offers. The prices are reasonable, food is Fantastic and all staff so Friendly and Helpful!! Love this place and will continue enjoying our time there❤️
It was not as good this past weekend as I remembered from my past experience. Items put on the bar were still frozen. The line at the grill was 3 deep most of our visit. So many chairs and tables tucked together to fit as many folks in, left little room to sit comfortably at our table or to move from table to selection bar.
My husband loves this place and it was my first time. Was not my setting. Very disorganized waiting for food to cook. Service was good other than that. Food was very mediocre in my opinion.
Always lots of fun, both my daughters want to go every year for their birthdays! Thanks for always making our night out enjoyable!
Had a reservation for 6:45 didn’t get a table until 7:15. No soft drinks and beer. Food was great
Mongolian BBQ was most excellent. Delicious food, nice environment, quick service and an all around welcoming environment. will definitely go back again soon.
It gets noisy and busy otherwise we like going here.
Have been there several times with parties of approximately eight. Reservations for parties help. Look at the Google information for busy times. Wait staff attentive. There are times when they need a traffic cop to optimize the people waiting to get to the grill.
Food is always fantastic! The cooks were hilarious every time we came up with a different bowl. Our server on the other hand was not very polite. We went up for our first bowl and our drinks still hadn’t come to our table. He had no idea how to use the app for members. Barley checked on us.
First time I was ever at MB. We had a group outing and it was perfect for people with dietary restrictions and unique tastes. Everyone put together their own "special" bowl and we all enjoyed our creations.
Very tasty and I would definitely go back .
One of my favorite spots ever. You pick what goes into your meal, what could be better than that ?
I thought the restaurant was good! Aside from some of the pricey options for appetizers, the food was well-done.
I did not have the best experience this time. I ordered a Strawberry Margarita and sent it back twice because it was disgusting but I was still charged for it. A large group of maybe twenty or more people also came in and they seated them right in front of me and my guest so our conversation was pretty much over after that.
Great place to experiment with your food. Many options, my suggestion make small bowls and sample many dishes. I sometimes get weird looks from the grill masters because I only have a little portion, but I want to enjoy four to five smaller bowls. Don't forget lettuce wraps saves room rather than heavy tortillas.
Went for my birthday. Had not been in several years but it’s still the same. Looked online beforehand to see desserts and the one I wanted was discontinued so that was disappointing. Was seated in the waaaaay back between a pole and a service door even though there were tons of open tables. Thought it was odd but didn’t want to complain. I got my taste for it out of the way and probably won’t be back for another couple years.
Food and cooks were great. Very entertaining and great atmosphere. Server could of been better but everything else was on point. Will definitely be back again.
We enjoy BD's. It's a lot of fun! Picking out your food and watching them cook it is awesome!
We love this place. The food is always good and the guys cooking on the stone are fun to watch!
Overall good experience for a birthday dinner. It is always a bit noisy in this restaurant.
We were here for a birthday and everyone was excellent
Came here for my birthday dinner and left completely disappointed. It’s about an hour drive for us so we don’t get to dine here often. Upon walking in, the restaurant we unprepared for our reservation. We were taken to our table and had to ask for a high chair even though we had requested one when the reservation was placed. The floor was very dirty and sticky.
A waitress came to take our order and when I tried ordering my son’s kid’s meal she was insistent on talking me out of the side I requested with his chicken tenders. The buffet was unclean and many of the tongs had food on them from other containers. There were several containers that were completely empty or had barely any veggies/toppings in them. The ones that did have plenty of toppings in them were cross-contaminated with other toppings. But the worst was the salad bar, which had a nice mix of frozen lettuce and lettuce with brown edges. I informed the manager and he said he would get it taken care of but by that time my appetite was gone and I just wanted to box up the food that I didn’t eat and leave.
The only thing that saved your restaurant from getting 1 stars across the board was the guy that actually prepared my food. He was very conversational and gave me a high five when I walked up. This restaurant has taken a total dive since we were last there and I have no desire to ever return in the future.