bd's Mongolian Grill - Canton
Focusing on giving guests a plethora of options, we have created a growing band of loyal customers that believe passionately about their ability to take charge of their own dining experience. Our “Stir It Up, Your Way!” philosophy gives guests ownership in choosing their own ingredients from a great variety of choice meats & seafood, fresh vegetables, crisp salads, and flavor-packed sauces and spices that are Always Market Fresh. The food is then prepared by expert grillers on a 500° 7-foot grill.
Great food and service as always! The Dearborn location has gone downhill lately, not sure if they have new management or what, but I've had multiple bad experiences at the Dearborn location recently...and now I avoid them or drive further to go to a different BD's location such as the one in Canton. The Canton location continues to deliver great food and service as they always have, from my experience.
We usually have a wonderful experience at this BD's location but Sunday was horrible. They seemed very unprepared for the father's day rush. Our table was ready but the food bar was not stocked and the line backed up tremendously because of how slow the workers were at bringing out stuff to restock it. No hurry at all! Asked for chicken and they brought out steak that was already on the bar. No potatoes which is one of the main things I use. No Kung Pow at all even in the back. Sauce was spilled all over my husband by an employee. He did receive his meal free for that but mine wasn't even worth eating because of the lack of stuff I like on it. After this experience they really need to step it up. I don't know when or if we will return!
It was a horrible experience. They ran out of food. There was no one really to serve us everyone was on the go there were nets by the grill and the floor was really sticky. Mongo is usually my favorite place to eat but for this holiday celebration it was not
Oh my goodness I literally cannot say enough regarding your Canton location!!! Your restaurant is by far thee best bd's Mongo I've been to and I've visited a few. Impeccable service from the time my family and I entered the establishment 2 the time we all left. The person that impressed me the most was our server Scott, he is the absolute best ever, please do something so awesome 4 him and let him know again how much we all appreciate him!!! Thank you 4 such a wonderful dining experience😊😊
I like this location better for the atmosphere. The only bad thing I could say is they need to clean the area where the meat, vegetables and salad items are located. This gets pretty messy.
Waitress was pretty much nonexistent. When she did stop by she was very rude.
White rice is served in one massive wet sticky clump. Spoke to manager about it yet not much concern as we were informed that’s just the way white rice turns out. Well no that is incorrect. If you cook it properly and attend to it the rice would not be a ball of mess.
Really no care or attention to detail from any staff member. Waited 20 mins for drink refills and 15 mins for bowl for second trip.
We were uncomfortable with our seating arrangements but our waiter was superb ❤️❗️
Our server Nicole was great. All of us are planning to come back.
Worst Bd's I've been to. No waiting area, so make sure to have reservations. It's hard to screw up a buffet, but they couldn't stock or clean it. Out of basic items. Cooks were inconsistent. Burned the first trip(when they were busy), undercooked the second(slow, no line). Understaffed, we had two waitresses in our area and still had to wait 10-15 minutes for anything we needed. On a positive, they were nice despite being overworked!
Food was pretty good. Server was EXCELLENT! Workers were constantly replenishing the meats , veggies and sauces. No complaints from me. Had a fun time.
My husband and I had a dinnee after our wedding there. The waitress made sure we had everything to fit what we were doing that day. She accompanied my family and i to fit every need.
After i received all kinds of compliments on the choice to have it there, the service of the cooks and the fantastic wait staff was beyond what we would ever could of did.
Many people will return.
The Donahue family.
We had a party of 17 people and our waiter was awsome!!
We like Mongolian BBQ. Certainly there are plenty of options, particularly if you want to skip the meat, and go with the vegetables. Some of the sauces are pretty simple (lemon, etc.), but you could certainly get by with just vegetables and some of the spices. Fresh garlic available, too.
Out of sprouts! It's what I normally fill my bowl with and they didn't have any.... very disappointed. Service was slow, saw 5-10 min after food waiting for rice and tortillas. Slow on drink refills.
Overall great experience but a few sauce and food items were out and not refilled while we were there(empty containers on the bar).
The food was overcooked and some pieces of food were burned. There was only one cook and he probably needed some help so the food got more attention.
bd's is all about the experience. The kids love getting to pick out and watch the chefs prepare their dishes. Everyone was friendly and the service was great. The high noise level comes with the atmosphere of the restaurant, but doesn't detract from the experience. Usually quite busy, so best to plan out a reservation beforehand to avoid a wait.
The area around the bar was terrible!!! Food all over the bar and floor. More that half of the containers that contained food were empty. My food was cooked far to long. Asked to speak with the manager, she made lots of excuses...I'm not impressed with the excuses she gave, were busy, low staff on and on.... I work in the food service no excuses......I had my family there for Sunday dinner, we won't be back.
Food is good. Depends on how busy they are determines the grill. If they’re busy then the grill is hotter. Have had my food burnt a few times.
Great birthday dinner. I really enjoyed myself and my guests had a great time as well.
Good food consistent service. Always a good place to grab lunch or dinner.
The staff were all extremely nice and helpful. I always feel welcome at this location.
Not sure why they offer Open Table reservations. Never ready at time indicated and always seems like a normal wait time. Don’t offer reservations if you don’t honor the request within a fair amount of time.
Brandon was great. The food was good. I enjoyed my anniversary here. Great choice
Good food. Not do good customer service. Went for my Birthday because I received a coupon in my email for But one bowl get one free. Problems with coupon being honored. Then said manager would override it but then after we ate - then said manager wouldn't honor it. Felt this was a bait and switch. Don't offer something then deny it after done eating. Quite embarrassing and ruined my Birthday, the experience and the mood! Good Food, good and great cook bad server/manager and customer service.
We love eating ay this Mongo. It is very clean and we always have good service and food!
Danny was our waiter! We had a big party and were probably a bit difficult. He was great and put up with us fantastically!
Best food I’ve ever gotten from a BD’s honestly, they cooked it perfectly, everyone was super friendly and relaxed! We tried the new mint sundae and it’s to die for, absolutely delicious!
The staff was super helpful, and Kevin the manager made sure were ok and had everything we needed .
They ran out of everything. They didn’t have eggs. Didn’t have onions. Didn’t have tortillas. And didn’t have Minute Maid mixed berry.
Always great food and service at this location and priced well for the value. Highly recommend
Good food normally but huge lines and prices are kind of ridiculous for what you get.
It's was great.
The meal was great and the service was EXCELLENT!! The A/C was out and it made the meal a bit uncomfortable. Would have been great if there was a fan or something to cool us off.
Always a great visit as usual. Great options for stir frys and always get multiple bowls to make the most of it
We made reservations through open table (very convenient). There were 17 of us. Most restaurants would have been challenged by our group size and maybe Mongolian Barbecue was but if so they hid it well. The atmosphere promotes movement (salad bar, soup bar, and main meal) which made this a perfect spot for a large group.
We enjoyed ourselves and enjoyed our meals.
Power went out so we stopped in for lunch. Our server, Amanda, was GREAT! Quick with the refills and all the extras we needed. Definitely will go back to this location again to sitting her section. Thank youAmanda!