Bâton Rouge Steakhouse & Bar - Ottawa
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Tuesday: 11:00 - 23:00
Wednesday: 11:00 - 23:00
Thursday: 11:00 - 23:00
Friday: 11:00 - 00:00
Saturday: 11:00 - 00:00
Sunday: 11:00 - 22:00
Very nice dinner. Very good service.
Sandwich was super cold :( Did not say anything because we weren’t asked how food tasted and it was lunch time - time was short.
Good quality food and service - ribs and shrimp combo highly recommended.
It was very unprofessional for Baton Rouge to call the day off of our reservation to tell us we needed to be out by a certain time. Most people only take 1 to 1 1\2 hours to eat, again depending on the service. To be honest that is a turn off for me to go back to Baton Rouge. Really 15.00$ for a glass of pinot grigio!! Some of our food was also luck warm, and your scallops were very chewy.
Celebrating my birthday. Had a wonderful meal and evening
I had ordered the chicken tenders along with a couple of my colleagues. There was barely any chicken in the batter and this was disappointing. I do not mind the price point but it is a little much for fried batter.
I was disappointed in our meal. From even the drinks to dessert each part was either “okay” or not good. Definitely disappointing when the bill was over $100 for two of us. Drinks - silly as it may sound my daughter said even the Shirley temple was not great, my Caesar was okay but tasted weak or watered down and the garnish was just the usual hunk of celery not the lovely pickle/olive/onion spear shown. The prime rib was okay - but only about a third of it was as tender as expected when ordering this cut. The rest verging on chewy. My daughter’s lobster tail duo was also rubbery and not much taste, she ate one. Dessert - we had creme brûlée and asked if it could be warmed as it arrived cold and very very thick, almost like a jello consistency. Our server (who was lovely) suggested warming it may change the sugar topping so we ate a few more spoonfuls - then hit some actual lumps so she graciously removed it from our bill. We took the apple cobbler back to our room and didn’t finish it - apples were over cooked and while I’m hoping they weren’t, almost looked like canned. There was a thick pie crust which we weren’t expecting in a cobbler.
I am sorry we didn’t say something more while at the restaurant as I realize it would have been more fair to let you fix it at the time. But honestly it was more an accumulation of “okay” or “adequate” which totalled the disappointment.
Our server was efficient and friendly and she handled the busy tables well.
Yes. Baton Rouge is where you go when you don't want to fail to impress your friends, colleagues, or family.
Very nice place for dinner for business or pleasure.
Most disappointing experience ever at BR... food wasn’t great (got wrong steak, had to switch with husband, got his) and mashed potatoes had a weird texture. But the most negative was the service! Forgot drinks for the kids, didn’t take our dessert order and just brought the bills.
I had dinner at Baton Rouge with my wife for her birthday. The food was incredibly good. The service was outstanding. It was a very memorable time.
An excellent service and quality food
Fast and prompt service low price for the quality and presentation of the plate definitely will be back for more
Had a group of out of town guests that admitted they often don't expect much at a steak house that they don't know - everyone was impressed with the quality and flavour of their meals.
Louise was our server. She was fantastic!! Great night out with my daughters. Visiting from out of town to tour the two universities. Louise was an excellent server and had some great advice on the educational front.
Food was excellent, thanks for a great experience!
Amazing evening for my boyfriend and I.
Food was cooked perfectly.
Only disappoint was the Cesar salad. Very bland and boring. Only romaine and a few croutons. Dressing was a vinegarette .
Otherwise steak and chicken were cooked to perfection. Very juicy.
The food was amazing!! The service was great our server Jason was so funny and easy going!! Will definitely be back again. Keep up the good work.!
Went for lunch. It was only 2 people for this party. 1 ordered the chicken just pay already.
Much to our dismay we were seated beside 2 parties of at least 16 people each. These parties were very loud.
We asked our waiter about moving and were told that there was yet another party in the restaurant that was equally loud. When we left we saw no such party and the rest of restaurant was relatively peaceful.
After this visit I will not be using this location for special occasions again.
Great food, service and atmosphere!
Will definitely go again.
There were 7 of us and we all enjoyed our meal. If you like Calamari I highly recommend theirs. It was delicious.
Food was great! Side salads are quite large, perfect for value.
Tout a été excellent sauf pour le niveau sonore... très (trop) bruillant...
STEAK WAS DONE A PERFECT BLUE...TOO MANY FRIES ON THE PLATE,WOULD HAVE LIKED MORE VEGGIES.OPEN TABLE TO NOISY IN THE BAR AREA.WILL DEFINITLY BOOK IN THE RESTURANT PART.SERVICE WAS GREAT..
Any lower ratings are due only to the hostess staff. Our table waiter and the food were fantastic. It was disappointing to start off by waiting almost 10 minutes to be greeted by the hostess staff then told we needed to wait an additional 20 minutes for the reservation we made. Asking to speak to a manager sure opened up a table quickly though.
Excellent attentive service; food up to standard, but nothing extravagant besides the portion sizes (large portions); delicious fries; family style ambiance; front of house a but unorganized for flow of incoming guests. Overall a nice experience!
Pretty decent food overall. I had the lobster and rib combo. Lobster was amazing however I feel the ribs have gone down in quality. My husband had the ribs and chicken tender combo, and the chicken tenders were deliscious. The restaurant was fairly loud, but that's expected for a Friday night especially around Valentine's day. Our server was excellent and very friendly. My main concern was the state of the womans bathroom. The toilet seat was loose, and the tap was leaking. There was also an excess amount of used paper towels scattered on the counter and floor. I know its hard to keep up with the bathrooms on a busy night, however I was disappointed with the cleanliness for such a upscale restaurant.
I have never had a bad mean at Baton Rouge!
Great service and awesome food!
Service was not as good as I expected maybe because it’s a Valentine’s Day.
Six guys having a couple drinks and a great steak. Service was good and it was a short walk from our hotel. We had a good time at Baton Rouge.
Meeted my expectations. Service was long but courteous. Ribs were delicious as always. The steak was decent, very average nothing special . Kids meals price/portion we’re great.
I made reservations for dinner. We arrived on time, our table was ready, we did not have to wait at all. There was a very large party in the same area as our booth, as well the restaurant was full. We expected service to be slow as a result. We placed our order fairly quickly, as well as ordered wine. The wine took 15 minutes to arrive, no apology, no water no acknowledgement that our simple 2 glasses of wine were going to take some time to arrive. Our food arrived, I ordered steak and sweet potato fries, my husband filet mignon & a baked potato. The baked potato was steaming, it was clear that everything else had been plated for some time while the potato was being microwaved. My steak was cold, my fries were cold. My husbands' filet mignon was cold. We waited a few minutes hoping our server would come back quickly to see how our food was. She did not come for at least 5 minutes, so we just kept eating - we were hungry at that time. There was no bread or anything that came in advance of our meal, which was surprising. By the time our server came back we both had eaten nearly half of our meat. She apologized, offered to take it back to the kitchen - to what? - chuck in the microwave? She then offered to comp a dessert each. We finished our meat, my sweet potato fries were so unappealing being very cold at that point. I ordered a dessert, there was nothing on the dessert menu that my husband could eat (dietary restrictions) so he ordered a cognac. He was told that could not be comped - did he want a specialty coffee? At that point we just wanted to finish our meal & leave. He ordered a specialty coffee, he drank some of it, I finished my cheesecake - it was okay, nothing superior.
We had not been to Baton Rouge in years, we were expecting a much superior quality of meal, at least bread brought to the table, prompter service for our wine. For a meal that we spent $130.00 on, we were very disappointed, and frankly probably will not return again.
Overall I was very disappointed with this dining experience. Having made reservations for dinner, including some special requests due to the celebration nature of our evening , was not only unacknowledged, but was completely ignored. Upon arrival the hostess asked "is an hour enough??!"...further clarity we learned overbooking was a factor and they were trying to juggle reservations on what appeared to be a very busy evening. An hour to enjoy a celebratory meal with a loved one and not feel rushed or under appreciated.....hmmm. Having requested, if possible, a "quaint" seating area, we were placed immediately adjacent to an extremely large group (20+ people) in the main dining area. Obviously there for a celebration as well, which is great, but was less than quiet or even well mannered. Many of the guests consistently hurdled over the mid-height wall as easier way to navigate around the group vs walking behind chairs. The serving staff did their best to be as polite and attentive as possible, however was clearly running short handed and were all very frazzled. The wine menu was not delivered at our seating, and realized some tables had them displayed, so we helped ourselves to obtaining a copy. Poor wine list. Disappointing. 9oz red wine delivered, nearly full to the brim in a less then proper wine glass (non-wine drinkers have these style of glasses in their homes). Years ago business travel took me to Ottawa and I frequently attended this restaurant, always a great place to take clients and never to be disappointed. Ribs are still amazing, but fries are overcooked, fast food style and warm apples recipe has changed. I like to write reviews of my experiences to aide in the decision making for others, but I don't typically write bad reviews. I understand restaurants can have a bad night...this was more then the service. Greeting staff, food, atmosphere and wine list all missed the mark, in my opinion. I will not return, nor can I recommend. Thank you
Great food and service. Always enjoy
This restaurant is consistently excellent and delivers great value.
The decor is classy and cozy at the same time. We enjoyed the choses on the menu and the service from the staff. We appreciated the free parking underground after 5:00pm week nights.
The steakhouse salad was absolutely terrible. The menu said it would have iceberg lettuce, which is already the cheapest and non-nutritious type of green you can put on a dish, but I decided to try it anyway since the salad has steak. They brought out a half of an iceberg lettuce (not even cut up, just split in half!) together with chewy steak on the side (I ordered medium cooked) and walnuts that tasted like they were old. WORST DISH I have ever ordered in any restaurant! I went to Baton Rouge for a birthday, but I definitely will not be going back. And to top it off, my dish was the most expensive on the table. Definitely not worth the price!
Always great food. The wife and I have been going to many Baton Rouge restaurants and this is one of the best for overall experience
Excellent service and meals, good generous portions. We will definitely return to this location.
All good except the hostess at entry. Not pleasant in any way. She may be in wrong job
Our waiter was amazing! Jason, went above and beyond. I was pregnant and was going through water like no tomorrow, and he brought me my own personal iced water pitcher. Sometimes it little things like that, that just shows great service!