I arrived at Bask only to find out it wasn’t open! I had received the confirmation request text and confirmed. After 15 minutes of searching and two unanswered calls to the restaurant, I found the number to call Open Table about the problem. I was promised 1000 points for my trouble and that my reservation would be cancelled I’in a few minutes. My receiving this survey causes me to doubt that. Hopefully I’ll still get the 1000 points. I can’t imagine this happening to a large group or a business related lunch!
The food was great, but the service was very spotty. The reservation meant nothing. We were on a limited time frame so we were hoping to be seated right away and instead waited almost 90 min. Other parties of the same size came in without reservations after us and were seated before us. The management was very rude as well when asked about this. When we were seated, our server did her best, but was clearly overworked and rushed us through our meal. Would recommend for food and if you don't mind a wait that could be of any amount.
The food was excellent and perfect for our party of 6! Everyone loved the food and enjoyed the casual atmosphere! We will be back on our next trip to San Francisco! Highly recommended!
Good food, friendly staff, but...they made us wait literally an hour for our reservation.
As "Seinfeld" said, "You see, you know how to *take* the reservation, you just don't know how to *hold* the reservation. And that's really the most important part of the reservation: the holding. Anybody can just take them."
Great food and a super friendly staff!
Great Gluten Free options and they take cross contamination very seriously! Plus the food is wonderful!
The Tiger Prawns and Mushroom tapas were excellent. The crab Croquettes were ok, nice flavor but a little gummy. I thought the wine was expensive; $13 for a glass of pinot grigio. This was more than the food cost.
I would not recommend this restaurant for large parties. They will not split the bill and will make the billing process severely painful. Go to barrel room instead.
We were not greeted upon arrival, my friend and I even wondered if we entered thru the wrong door. I had to go toward the kitchen to get acknowledged by a gruff waitress that shooed me away as if she had already told me our table was being set up. Waters came promptly. But the food lacked authenticity. Either too salty (gambas and patats) or too bland (day old tortilla española). The gambas with mussels were totally off, as if they added and orange or grapefruit juice to the sauce, where traditionally it’s just olive oil and slow cooked garlic. Unfortunately, overall I was underwhelmed with my experience.
Excellent food and service as always!! I have been here several times when we visit SF and am never disappointed.
After we waited outside the restaurant for 10 minutes, Bask gave our table away right in front of us even though we had made a prior reservation.
I made a reservation through OpenTable for 7:45pm on a Friday night, and when we got there the hostess explained that there would be at least an hour wait. I'm not sure where the disconnect was between the restaurant and OpenTable, but it certainly was not a good experience. I've heard good things about this restaurant but they need to figure out how to make sure reservations can be honored.
Seems like they have changed the owner and chef. Some of the items we ordered didn’t taste very well. They are incredibly understaffed for a Friday night, we had to walk to the waiter several times asking for our check, will probably not go back any time soon.
Wonderful place. Worth going. The happy hour is great.
Service was slow (10-15 minutes to order drinks) at the beginning of the evening and got continually worse as the restaurant filled up.
Food was amazing, great ambiance and amazing service
Was excited to try Bask as we love Basque cuisine. We were somewhat disappointed. The Boquerones were amazing. Absolutely delicious. However, the Gambas were overcooked that we had to send the dish back. The other tapas were okay but nothing extraordinary. Service was terrible. We had to ask for bread and clean plates 3 times. The waiter and waitresses didn't regularly checked in.
The venue is decent and the waiters are really lovely. Great steak sandwich.
Food was tasty, but the portions are small. Since the average price for one tapas is 15$ and you need at least 3 tapas for a regular meal, you add the tip and you end up with minimum 50$ bill with no desert or drinks.
The food was fantastic and the service matched. My two favorite Tapas were Goat Cheese and Patatas Bravas.
They really need to work on service level. Second time we are here and service was poor both times. Otherwise it is an OK place.
Great tapas, everything is wonderful for sharing. Have been there twice to celebrate birthdays and each time it was enjoyable. Service was excellent, they check on you often enough but not intrusive. Tapas are great for sharing and everything was delicious.
Met a colleague for lunch based on a recommendation. I had the Serrano ham sandwich with salad. The bread and all the ingr diners were amazing. Delicious, fresh and a wonderful blend of vegetables, bread and meat. Definitely go back!
This restaurant could have been in Europe, bistro feel, all different types of people. The person who greeted me was very nice and energetic, kept telling me that he would be available to get me whatever I needed. Unfortunately, he seemed to never be around when we needed him, and when we asked other people to get something for us they either brought the wrong thing (in one place regular bread when we asked for gluten free!) or never came back. The food we had was from bland to amazing, so it was hard to give it a star. The baby eels, scrumptious ! We ordered the fois gras twice, the first time it was seared perfectly, the second time it wasn't and wasn't cleaned properly. The tuna tartare was completely tasteless. The gluten free bread when it finally came was warm and delicious with the baby eels. The ambiance was lively, the place was packed! All the employees seemed very happy so that's always good. The prices were a bit high for the inconsistency of preparations. That first round of foie gras and the baby eels were so good I would go back just for that!
The flank steak was still mooing, but the French fries were great! The salad was splitable and yummy! All in all tasty! Three people for lunch $75.00 tab.
Such yummy tapas. Did not get to try the octopus - it wasn't ready :(. Definitely coming back.
Great food and excellent service. I have eaten here many times over the past 3 years. The food has always been good. The service is excellent and friendly.
3 New Yorkers on the way to SFO airport and stopped in town/city to eat something other than Mexican.
Reservations were greeted by the Husband owner who seated us. Waiter then took over and made every effort to make us comfortable. Sangria was nice not very high in alcohol so enjoy the fruity wine. Small plates were very good finished by a Paella. The Chef (wife) from Spain yes makes it authentic. Enjoy!!!!
The paella was overpriced and not as good as in the past. But other Tapas were good and our server was wonderful.
Ari was the best server I have encountered in SF in a long time. He was attentive, kind and patient. He made it clear we were in good hands. He made the meal fun and relaxing. The food was awesome in its own right and the service was a cherry on top. We had the gambas, the mushrooms and the peppers with cod, we also had the flourless chocolate cake and the creme brûlée. Everything was excellent although the creme brûlée was a bit gummy (only gripe) Ari was very helpful with wine recommendations and I ate like a Spaniard. I would absolutely go back again if I wanted to impress some friends.
Authentic Basque, northern Spanish and southern French food, made with qualit ingredients and reasonably priced. Great for lunch or dinner.
Delicious food with friendly, timely and accurate service. A delightful luscious dining experience with lots of butter. Bask now becomes a regular go to restaurant for me.
Fun Place with great food. We ordered to much. The paella can easily be shared. Appetizers are great. Nice atmosphere.
Late night dinner. Super fast and friendly service. Delicious food. Highly recommend the roasted mushrooms and the baked camembert.
Small tapas portions so variety is easy for sharing. Ordered few, my favorites were stuffed paprika, and goat cheese. Sea food in general was pretty good. Sangrias were tasty. I was expecting a bit of something "exotic" or more "rebellious" from Bask and after few dishes it was perhaps to predictable . Overall a good experience.
Delicious tapas in a warm atmosphere with great staff and service. Highly recommend the sangrias and Tchupito too!
I loved the food and out waiter Ari. I'm excited to go back and share the restaurant with friends.
I brought some colleagues from out of town. They were delighted by the bask tapas menu. I recommend the baby eels, and the bone marrow.
The owner, Susanna and her husband are lovely host! They make you feel like you're at home. Always welcome us with open arms. This is a fun atmosphere with amazing good.
Outstanding food. Look forward to going back to try more of the tapas. The Basque dessert is just great. A real find!