Basils is closed except for breakfast. Total waste of time. zero percent.
I made a reservation thinking this was basil - it was not - basil sent me to another restaurant called Jacques - loud bar on the street level - food was fine but in all the distraction my credit card got lost and they could not find it until th next day after I had to cancel it - not going back here
Quiet environment with good food was ideal for business meeting. Attentive service
I love Basil's! I had been wanting to go for a special celebration for quite a while, & the time was finally right. It was everything I had dreamed of & more! The host went above & beyond, taking a picture of us from the Crystal Court, just like the Mary Tyler Moore show! The server also exceeded expectations, finding us a celebratory bottle of non-alcoholic French sparkling cider, tucked away in the back of the bar! The food was fantastic & fancy & beautiful! We went at the end of lunch hours, on a weekday, & it was lovely & quiet, just right for heart-to-heart conversation & reminiscing. All in all, very memorable & highly recommended!
Mother's Day Brunch: OpenTable sent me to a restaurant that was, in fact, closed for the day.
My wife and I flew into Minneapolis to be with our son who lives there. As it was also Mother's Day, I made a reservation at Basil's based on the reviews. We showed up in the building lobby just prior to the reservation time and spent the next 15 minutes wandering around the 1st floor trying to get to the restaurant (which we could see 2 floors up). The elevators were hidden down a corridor that was being worked on and there were no obvious signs pointing in the right direction.
When we got to the restaurant reception desk there was a sign saying it was closed for the day. Had we not bumped into a worker who said she thought there might be a brunch on the 50th floor of the next building over, we would have gone home hungry. We went over to the other building and found a very nice brunch with a great view of the city. Certainly better than we would have had a Basil's. I can't comment on their food or service since I never had a chance to eat there. Did I mention they were closed?
No notice from either the restaurant or Open Table that the restaurant was closed, the meal had moved or that it was a $50+ each buffet instead of an a la carte menu. Poor form on everyone's part.
The lesson learned here I guess is to call the restaurant and skip the Open Table app except for using it to see if there are any openings. I have used Open Table many times in the past without incident, but once burned how can I feel comfortable making another reservation, especially for a special occasion like Mother's Day, and know it will work?
When I made the reservation for Mother's Day via Open Table, I was not told that we would not be eating AT Basil's, but rather on the 50th floor at Windows to the World. The change in setting was fine, but I was expecting the Basil's menu and the Basil's menu pricing, not the buffet pricing of $50 per person. Maybe I missed it when reserving our table, but I don't think so. The price was a bit of a shock to all of us, especially my brother who has two small children who he had to pay $30 a piece for them to eat. The food was great, the staff was SO friendly, we all LOVED the gorgeous view, but we feel that Open Table/Basil's was not forthright in the booking of the buffet vs. eating in the restaurant. In fact, we went to the restaurant (which was completely empty - panic!) only to ask at the hotel front desk where they were seating people for Mother's Day and they directed us to the 50th floor. Like I said, maybe I missed the buffet info or maybe it wasn't clearly stated during the reservation process. Nice Mother's Day, just much more expensive than we were prepared for.
Outstanding service at lunch, good food suggestions and very attentive service.
It's difficult to find how to get into Basil's on Saturdays at noon. IDS building wasn't open.
A very limited menu and not a lot of options.
A lot of potential but there are other options that might have a bigger menu.
We have waited for about 2hrs before foods are served and about an hour for drinks and not many customers can't imagine if on busy night.
Waitress was very nice.