really not good food was overcooked. Service was bad. and decor was poor. Will not be back
Our waitress Joy was amazing and very helpful and so was the other waitress with short hair and the rest of the staff. The food was amazing! We had the soft crab, calamari special and the tofu and we ordered a few of the special rolls (all amazing!) a little more expensive than other sushi places but totally worth it. Alcoholic drinks weren’t so great but maybe just our taste..
very ordinary , nothing special about the food, flavor , seasoning, preparation of the non sushi items. sushi eaters said there's was good
From the moment you step into this restaurant, i was struck by the ambiance and the friendly
host an hostess that greeted us. Our waitress was professional, knew the menu and was friendly and quite sweet during our whole dining experience. This is a definite repeat restaurant to eat in. The food presentation, tastes, quality and quantity was beyond exceptional.
Food and service outstanding!!! Our server Jessie was knowledgeable and extremely attentive! Excellent evening! Can’t wait to return!
One of the few places open for Christmas. Accommodated our group of 8, including a toddler. Good food and good service.
I would have rated it 5 stars except for the for the $50 sticker shock for the unfiltered sake we had that night. The waiter could have pointed out the selection in the bar menu but she just nodded and slapped us with the most expensive unfiltered sake. Bad move! Last year we had the unfiltered sake variety that came in a blue bottle for $35 but alas we will never know if that one was available, will we.
Fantastic! Our waiter was very helpful friendly and attentive. Food was delicious! Highly recommend
If you're looking for a tasty, fresh, and fun place for sushi, this is it. Get started with the spicy edamame and go from there. You won't be disappointed.
The server needs a lesson in hospitality. She was intrusive, rude and unfriendly. Felt rushed the entire meal, even though restaurant was not busy. Our waters were cleared before we were done....
They tried to seat us in the big dining room but it was fairly empty and dark so we opted to sit in the bar area. We ate on the early side so I'm sure the place filled up after we left. There was a small but very good wine list with a great American wine , which most Japanese restaurants don't offer. We go to Nobu in NYC and London quite often and I would say the food is on the same par.
Service was great. Food was really delicious. Great variety.
they were able to accommodate our vegetarian requests with substitutions. my daughter thought the teriyaki dish and miso soup were extremely flavorful, while my husband and i enjoyed the fried rice and rice bowl. It was so good that we were in pain from overeating. the service was pleasant and attentive
Chinese style sushi, not Japanese. Okonomyaki really disappointing for $12, with a muddled, overly salty sauce. Chinese dishes were better, but hardly nuanced or authentic. Not strong values at these price points. Service was friendly and attentive.
Food and drinks were great. The server was a bit confused and kept forgetting, changing the orders around.
I go to Basho often, before Red Sox games. The food at Basho is fresh and a great alternative to the relatively heart-unhealthy food at Fenway. The service is nice and the food is consistently excellent.
Eaten here many times but not since they changed management. The FOOD was great. Service was the problem. We had no idea who our Waiter was. One person led us to a table. Another took the Order. Another brought the Order (but not exactly what we has ordered). We had to ask someone else who was passing for what was missing. Another cleared our table. We had to ask a Busboy for more Tea which he brought us. We then asked the guy who seemed to be in charge that we needed more Ginger and Wasabe which is what we had placed with the original order. It took 10 minutes for someone else to bring those items. We asked the "Manager" for the check. Someone gave us the check........we completed it and had to wave the Manger to take it which he did. After what seemed like 15 minutes the Manager was seen handing the credit card bill to our original waiter whom we hadn't seen since placing the Order. Someone else brought back the receipt. Seems like they have diversified the whole experience of dining there instead of developing somewhat of a relationship with you Waiter.
For me it was a turnoff and I wont eat there for a while. Maybe good for transients who don't know better. But if this persists....stick to the 15% tip....or no tip.
Excellent choices, great quality, impeccable service. Overall very good experience, worth repeating.
We had a delicious dinner here before attending a Red Sox game 2 blocks away. It was easy to get a reservation. The place was quiet and it was easy to converse with our friends. The sushi and scallop plate were superb. The waiter even made a dish not on the menu for one of our party. We will definitely be going back!
This is a comfortable place to eat, fun casual with a hint of upscale tech. Drinks are reasonable, with some interesting twists. Similarly, the food is basically sushi, but also has some twists on the usual. The miso soup was more substantial than most. I'd recommend the pork bun, the shumai (with a tasty topping, not the usual soy ginger sauce), the Phoenix roll, and, for those who eschew raw fish, the shrimp tempura roll. The spicy tuna roll and spicy yellowtail hand roll were both good, but could have had more fire. Service was efficient casual, and the waiter did a good job explaining some unusual items - and the manager stopped by to make sure that everything was okay too. The four of us in our party all enjoyed our meals and definitely would go back again. This is a place that you could stop in for a quick bite at the bar, or spend a whole evening at a table trying a variety of items.
We came here to have dinner before going to the House of blues for a show. The restaurant was spacious and because of the high ceiling I could even hear from across the table. The drinks and food were delicious. Our waitress was very attentive. The owner/manager came to our table to greet us. That was nice!
I have been a very enthusiastic fan of this restaurant for quite awhile. In fact, I'd go out of my way just to get a steamed pork belly bun.
I only dined there a few weeks ago, and as usual, had a top notch experience. Recently, I brought a new group of friends to try the restaurant, and was quite disappointed by the new menu, offering and pricing model. Food portions and quality seem to have taken a step back, but prices went up. Two of our cocktails tasted as though they were mixed with the wrong liquor. My friends had no reference to compare because they'd never been before -- but all parties were underwhelmed.
We didn't say anything at the time because it was apparent our waiter was trying to adjust to the new food menu as well and seemed a bit scattered. But when I saw the price of the bill and reflected on the quality and taste of what we ordered, it was not worth the investment.
I shall considered visiting sometime in the future -- and will simply hope I experienced an evening of growing pains and not the new standard for Basho.
Would be nice if we saw the waitress more. Never got a refill on a water. wasn't allowed to change one of the sushi rolls in the basho boat that my girlfriend and I did not like..A bit bizzare. and we always come to basho...but disappointed
Went there for Valentine's Day dinner with my girlfriend and it was incredible. Excellent sushi and very fair prices. Would absolutely go back again!
Basho is Douzo's sister restaurant..And what a great find in the Fenway! The food is fresh, the drinks are delicious and the staff is super friendly. They have a new menu so check it out! Great place to also kick back and have a few drinks as they have a late night menu
It was too loud and our server was extremely distracted
My boyfriend was served undercooked pork, and after we brought it up, our waiter awkwardly took it back with no apology. When we brought this up, we were only met with a terse apology. The "fried chicken" was a meager portion of what looked like bufalo wings. Food was very underwhelming and would not recommend, and the slow and awkward service was not of any help.
With that said, drinks are good! And not terribly priced. Overall, I would not recommend.
Great food great service relaxing atmosphere in a great location
FOod was delicious, service not great. After receiving two wrong dishes we were served the correct order which, again was delicious. A bit frustrating to wait so long for not one, but two, incorrect dishes. I am willing give them another try because the food was excellent once we got it!
Our experience at Basho was amazing! Our waitress was very sweet and warm and helped us select our dinner. They entire staff was great with our 3 year old toddler and accommodated her dinner selection. The restaurant is well decorated and we look forward to returning soon!
Good scallion pancake, shumai, liked the beef bulgogi. Very friendly attentive waitress. Sushi maybe not very special
Disgusting - I got food poising from the ramen and they served my boyfriend a seared piece of tough meat that he couldn't even eat. Don't waste your money here.
This is our fourth or fifth visit and has become one of our favorite places!! Drinks are excellent and the food is delicious - we love the steamed buns and their sushi is spectacular
Excellent food, service was horrible
Matteo was our server and he was awesome. The food was great. I loved the Misou Soup and the Sushi boat platter for two.
As always eveything was amazingamazing! Best spicy tuna roll in Boston!
Had the sushi boat...and lovely scallion pancakes. Enjoyable and fun drink selection too!
Really great food and dining experience! Highly recommend!
Food was very good, service very attentive. Overall very good experience