Though I have been to Bar Americain several times and have always enjoyed the experience, I am not sure I will return. My sisters and I were there last Saturday to take our mom out for dinner and a show as a gift for the holiday. We had a 6pm reservation and tickets to see an 8pm show up the street. The food was fine but the service was abysmal. Our waiter asked us if we had any time limitations, to which we responded that we had an 8pm show, and then he disappeared. Our entrees didn't arrive at our table until 7:30pm - more than 90 minutes after we sat down. WE flagged him down to inquire about our food and he seemed wholly unconcerned. He didn't apologize or explain. He just said he would check. He didn't come back. When we were finally able to get him again, we reminded him of our show and said we were hoping for time for dessert and it was getting tight. He said he would check and never returned. In the end, we had to rush through our entrees (literally not having time to finish), request the check while we were eating and dash out without having dessert or coffee. The waiter never offered up any apology or explanation about the situation nor did he comp us for any part of the meal. It was so disappointing and the stress about missing our show really got in the way of our ability to enjoy our experience. As if that wasn't enough, my sister left her credit card in the restaurant (because we were in such a mad hurry) and when she called the restaurant the next day to see if they had the care, the person she spoke with was completely unhelpful and merely said she hadn't heard about a card. She clearly didn't look nor was she going to. Overall, It was such a bad experience that I don't think we will ever be back and I plan to share this review far and wide. Given the cost of a meal at this place, the service should be outstanding. Sadly, the service (and thus the experience) was truly awful.
Very underwhelmed. Heard its closing in a couple days, maybe that is why. Ran out of tap beer upon opening at 5pm. Waiter had not energy or excitement to be there. Steak served cold sent back. Bathroom had plastic container of soap. Mgr was only person that kept this from getting all 1's.
Great service and nice ambiance. Two top tables are too close together and you hear neighbors conversations too much. Penne a little underwhelming and “sampler” seafood app only had two shrimps. Otherwise great !
We had a great lunch, as always, but I was very surprised to learn you are CLOSING FOR GOOD on Wednesday 17 Jan 2017. A great loss to the neighborhood.
So sorry to see Bar Americain close! Will miss their grilled meats, specialty cocktails, seafood tower.
Very sad they are closing. Food was great, but the service was only okay. They are obviously in “shut down” mode. Under-stocked bar— under-staffed kitchen and servers.
Not worth the money. Wait staff was fine but food was terrible from starters to entree. Didn't stick around for dessert. First and last time.
Fantastic food and delicious drinks
waiting so long to eat at a Bobby Flay restaurant. finally did appetizer, came out luke warm (shrimp and grits) Entree was delicious. The most disappointing was the service, it was not busy at all, wait staff standing near bar talking. Our waiter very unattentive.
As much as I am a fan of Bobby Flay, I will try again.
Great service and awesome steak
Fantastic food, classic tribute to Bobby Flay’s complexed yet complementary flavor combinations
I’ve been here twice the first time was exceptional. This time the service was slow and unattentive and several of the dishes were just ok. The onion soup was amazing! I’d still recommend it but with a little caution since the experience wasn’t as great the second time.
BA always a good experience; terrific meal on a cold winter evening in NYC.
Excellent service and great food! Location is great (Times Square)—-especially if you are staying at the Sheraton next door ;)
Limited menu. A little pricey for the portion size.