Bring the restaurant to you. Order and pay for food directly on OpenTable.
BANK Cafe and Bar
Check our Facebook page for this week’s offerings and specials!
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
The services was AWFUL! It took 20 minutes to be seated even though we had made a reservation. It took well over 35 minutes to be served water and that’s only because we asked for it. Took another 30 minutes to have our order taken. When our food arrived it was cold. Honestly the WORSE service I have ever experienced...even paying took a long time. An 18% gratuity was added to our bill automatically which I firmly believe was NOT earned. For the price, it’s just not worth it!
Nice atmosphere and the staff is friendly and attentive. Everyone was following Covid precautions and I felt safe.
Our server was so kind, attentive and helpful. Sitting outside felt very safe. The food was excellent. I just wish there were a couple more appetizers on the menu.
Very limited vegetarian menu options.
My sisters and I were celebrating our early Mother’s Day. Outside dining and our server was very nice. We ordered Birria Tacos , salad and fries. Tacos were good and the salad was good as well. Will go back again.
Overpriced, duck dish was not good and the $45 prime New York steak was way over cooked. Hamburger was all bun...wheres the beef??? Inside a Westin Westin resort. Not where you want to go if you’re visiting Napa for sure.
Took the wife and kids here for Mothers Day. Had a very nice time.
Overall the food was good (Salmon was killer, chicken sliders and shrimp toast were just ok but they do serve decent portions, which almost makes up for the cost compared to the taste.
The waiter was very slow to check on us and we had to go find him when having additional needs. (Place wasn’t that busy). When he finally did return to our table, he was always kind & ready to help.
The cocktails were REALLY expensive and the two we ordered were disappointing. One was too strong and the other too sweet. We left them hardly touched.
Because some dishes were really yummy and others just ok, I’d recommend but w tips on what to order.
Hotel lobby restaurant... the food was actually decent but the service was abysmal even though the place was basically empty.
The restaurant includes 18% gratuity - so there was no incentive for good service. Our food took forever to come out and it was dry and cold. We requested drinks and water refills - but it took multiple requests to actually get them. The service was awful.
The server shared with me, unprompted, that he wasn't that concerned with COVID, then he disappeared for a while. An order of sliders and shrimp toast took over 30 minutes to arrive and he returned with our credit card about 10 minutes after running it (got the alert on my phone while still there that my card had been charged long before he came back with it). BONE APPLE TEETH.
Menu is still very small and oddly shaped. Best left for the tourists
Nice outside area with heaters & gas fire area. Bery comfortable.
Great brunch with lots of mimosa options! I will definitely go back when I visit Napa again.
The food and service was great. I graded lower in ambience simply because we had to sit outside per covid regulations. They did a great job with heaters but it was still cold. Service and fool were excellent!!!
It’s a cafe. So light meals even at dinner. Loved the old fashioned
Great place to have lunch.
Bank is one of the hidden treasures. Great food, great drinks, great service. I keep coming back.
Service was awful. Their policy was also to automatically add an 18% gratuity which was ok as when I received the bill they made clear. However as I said the service was just awful. I did complain to the manager and he offered to remove the 18%. I expected at least to be comped a drink and his only offer was to under pay the wait/bar staff. I also saw people from 2 other groups complaining as well.
Walked in, very party atmosphere
Food is very average. My burger was cold and the chef forgot one dessert. And It is expensive for this kind of food.
I don’t understand how the Westin has a very good restaurant with La Toque and a mediocre one Like Bank.
We stopped by here for breakfast & were very glad we did! Perfect quiet seating outdoors to sip on coffee and enjoy breakfast. The Egg-white Mushroom Omelette was great and the potatoes were really tasty. Our server Daniel was very polite and checked on us many times to make sure we had a relaxing & good morning meal.
We had a COVID breakfast outside on the patio. It was LOVELY! Great service and delicious food enjoyed under an umbrella. Our waitress was very nice and refilled our coffees regularly and made sure we had everything we needed. It'a a nice place to enjoy a meal.
We had an 11am brunch reservation at BANK cafe. When we arrived, the hostess was taking a To-go order from a customer. We stood there and waited patiently. She saw us and never even said “I’ll be right with you”.
While we waited for the hostess to complete her order with the other customer a waitress came walking through the indoor area and yells from across “if your here to dine go have a seat we will seat you shortly”. No one bothered or ask if we had a reservation. After waiting directly in front of them for 15 minutes, I went to let them know that we had reservations. That same waitress responds by saying “ok, it will be a while we are short”. But yet I had reservations and when I looked on open table right then they still had open reservations.
Was extreme my disappointed in the attitude of the staff and lack of customer service. I understand being short staffed. But being rude to your customers who had reservations is unacceptable.
Overpriced and mediocre flavorings. We went to it for a nice brunch. We should have just skipped it and headed for a breakfast house.
No service attentiveness
Hostess and servers were superb, extremely attentive. My breakfast was cooked exactly as I requested.
One of the safest places to eat during COVID, though they do ask you to wear your masks when ordering or when the staff come by (something appreciated). Outdoor patio is nice, well spaced out, staff are very friendly and the breakfast menu has good variety for a simple brunch with mimosas.
We had the mushroom omelette and huevos rancheros which is gluten free. Coffee is very good and other guests were respectful of social distances. We may even find ourselves back here even on visits when we don’t stay at the hotel.
Took my mom out to this place for her Birthday! She enjoyed herself. The menu was ok.
Brunch on the website - but not in the restaurant. Overall just a blah experience.
Clean, fast and great food! Definitely coming back again!! Support Napa business!!!
The food is always excellent. The service is very personable but not intrusive. It is one of our favorites in town.
Best omelette I’ve had. Incredibly fluffy and good flavor.
Great steak and cocktails.
There are a lot of good restaurants in Napa. The food here wasn't bad, and the server was quite good. But it was pretty pricey for what you get.
Support good for a hotel restaurant. Great service
My mom and I came here after a long day of wine tasting and we had a great experience! The food hit the spot and the staff was so helpful! We especially loved our server, Steph. She was so friendly and helpful. We ate a fried shrimp appetizer and burgers for our entrees, they were hearty and delicious.
We would love to see more plant-based options in the future but the oatmeal was great and the potatoes were also delicious.
Potatoes were cold and congealed cheese covered. Eggs were overcooked and rubbery. Not great.
BANK Cafe and Bar offers takeout which you can order by calling the restaurant at (707) 257-5151.
BANK Cafe and Bar is rated 4.1 stars by 193 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.