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BANK Cafe and Bar

4.1
193 Reviews
$31 to $50
Californian
BANK Café and Bar is no ordinary hotel restaurant. Our Chefs strive to bring the absolute freshest, highest quality product to your table. We are proud to present a seasonal, fresh approach to your beverage as well. Our Bartenders source products from our Restaurant Garden and other local purveyors for the many house-made ingredients we use to enhance the finest spirits available.

Check our Facebook page for this week’s offerings and specials!

Support BANK Cafe and Bar during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 193 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.1
service
4.0
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
OpenTable Diner
San Francisco
3 reviews
Dined 2 days ago
Overall2food2service1ambience1

The services was AWFUL! It took 20 minutes to be seated even though we had made a reservation. It took well over 35 minutes to be served water and that’s only because we asked for it. Took another 30 minutes to have our order taken. When our food arrived it was cold. Honestly the WORSE service I have ever experienced...even paying took a long time. An 18% gratuity was added to our bill automatically which I firmly believe was NOT earned. For the price, it’s just not worth it!

OT
OpenTable Diner
Sacramento
1 review
Dined 2 days ago
Overall5food5service5ambience5

Nice atmosphere and the staff is friendly and attentive. Everyone was following Covid precautions and I felt safe.

SC
SuzanneC
San Francisco
3 reviews
Dined on May 9, 2021
Overall5food4service5ambience5

Our server was so kind, attentive and helpful. Sitting outside felt very safe. The food was excellent. I just wish there were a couple more appetizers on the menu.

OT
vipOpenTable Diner
San Francisco
6 reviews
Dined on May 8, 2021
Overall3food2service4ambience2

Very limited vegetarian menu options.

OT
OpenTable Diner
San Francisco
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

My sisters and I were celebrating our early Mother’s Day. Outside dining and our server was very nice. We ordered Birria Tacos , salad and fries. Tacos were good and the salad was good as well. Will go back again.

OT
OpenTable Diner
Sacramento
3 reviews
Dined on May 8, 2021
Overall2food2service4ambience4

Overpriced, duck dish was not good and the $45 prime New York steak was way over cooked. Hamburger was all bun...wheres the beef??? Inside a Westin Westin resort. Not where you want to go if you’re visiting Napa for sure.

OT
OpenTable Diner
San Francisco
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

Took the wife and kids here for Mothers Day. Had a very nice time.

S
Sporter
San Francisco
1 review
Dined on April 24, 2021
Overall4food4service3ambience5

Overall the food was good (Salmon was killer, chicken sliders and shrimp toast were just ok but they do serve decent portions, which almost makes up for the cost compared to the taste.

The waiter was very slow to check on us and we had to go find him when having additional needs. (Place wasn’t that busy). When he finally did return to our table, he was always kind & ready to help.

The cocktails were REALLY expensive and the two we ordered were disappointing. One was too strong and the other too sweet. We left them hardly touched.

Because some dishes were really yummy and others just ok, I’d recommend but w tips on what to order.

JM
vipJamieM
Dallas
14 reviews
Dined on April 17, 2021
Overall1food3service1ambience1

Hotel lobby restaurant... the food was actually decent but the service was abysmal even though the place was basically empty.

OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on April 7, 2021
Overall1food1service1ambience5

The restaurant includes 18% gratuity - so there was no incentive for good service. Our food took forever to come out and it was dry and cold. We requested drinks and water refills - but it took multiple requests to actually get them. The service was awful.

BM
BretM
Tahoe
1 review
Dined on March 27, 2021
Overall2food2service1ambience2

The server shared with me, unprompted, that he wasn't that concerned with COVID, then he disappeared for a while. An order of sliders and shrimp toast took over 30 minutes to arrive and he returned with our credit card about 10 minutes after running it (got the alert on my phone while still there that my card had been charged long before he came back with it). BONE APPLE TEETH.

JM
vipJaneM
San Francisco
13 reviews
Dined on March 13, 2021
Overall2food2service5ambience2

Menu is still very small and oddly shaped. Best left for the tourists

SF
SF535
San Francisco
3 reviews
Dined on February 27, 2021
Overall5food4service5ambience5

Nice outside area with heaters & gas fire area. Bery comfortable.

R
vipRenee2184
Hawaii
6 reviews
Dined on November 29, 2020
Overall4food5service5ambience5

Great brunch with lots of mimosa options! I will definitely go back when I visit Napa again.

OT
vipOpenTable Diner
Tahoe
11 reviews
Dined on November 27, 2020
Overall5food5service5ambience3

The food and service was great. I graded lower in ambience simply because we had to sit outside per covid regulations. They did a great job with heaters but it was still cold. Service and fool were excellent!!!

OT
vipOpenTable Diner
Charlotte
22 reviews
Dined on October 24, 2020
Overall4food4service4ambience4

It’s a cafe. So light meals even at dinner. Loved the old fashioned

OT
OpenTable Diner
San Francisco
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Great place to have lunch.

K
vipKevin
San Francisco
12 reviews
Dined on September 25, 2020
Overall5food5service5ambience5

Bank is one of the hidden treasures. Great food, great drinks, great service. I keep coming back.

OT
OpenTable Diner
1 review
Dined on September 20, 2020
Overall1food4service1ambience2

Service was awful. Their policy was also to automatically add an 18% gratuity which was ok as when I received the bill they made clear. However as I said the service was just awful. I did complain to the manager and he offered to remove the 18%. I expected at least to be comped a drink and his only offer was to under pay the wait/bar staff. I also saw people from 2 other groups complaining as well.

OT
OpenTable Diner
San Francisco
1 review
Dined on August 15, 2020
Overall1food3service3ambience2

Walked in, very party atmosphere

I
vipIndy
San Francisco
14 reviews
Dined on August 14, 2020
Overall2food2service3ambience2

Food is very average. My burger was cold and the chef forgot one dessert. And It is expensive for this kind of food.

I don’t understand how the Westin has a very good restaurant with La Toque and a mediocre one Like Bank.

NC
vipNicholasC
San Francisco
42 reviews
Dined on August 5, 2020
Overall4food5service5ambience5

We stopped by here for breakfast & were very glad we did! Perfect quiet seating outdoors to sip on coffee and enjoy breakfast. The Egg-white Mushroom Omelette was great and the potatoes were really tasty. Our server Daniel was very polite and checked on us many times to make sure we had a relaxing & good morning meal.

NE
vipNapaEater
San Francisco
49 reviews
Dined on August 4, 2020
Overall5food5service5ambience5

We had a COVID breakfast outside on the patio. It was LOVELY! Great service and delicious food enjoyed under an umbrella. Our waitress was very nice and refilled our coffees regularly and made sure we had everything we needed. It'a a nice place to enjoy a meal.

AB
vipAshBash85
San Francisco
2 reviews
Dined on August 2, 2020
Overall1food1service1ambience1

We had an 11am brunch reservation at BANK cafe. When we arrived, the hostess was taking a To-go order from a customer. We stood there and waited patiently. She saw us and never even said “I’ll be right with you”.

While we waited for the hostess to complete her order with the other customer a waitress came walking through the indoor area and yells from across “if your here to dine go have a seat we will seat you shortly”. No one bothered or ask if we had a reservation. After waiting directly in front of them for 15 minutes, I went to let them know that we had reservations. That same waitress responds by saying “ok, it will be a while we are short”. But yet I had reservations and when I looked on open table right then they still had open reservations.

Was extreme my disappointed in the attitude of the staff and lack of customer service. I understand being short staffed. But being rude to your customers who had reservations is unacceptable.

SD
SandraD
San Diego
2 reviews
Dined on July 26, 2020
Overall2food2service2ambience2

Overpriced and mediocre flavorings. We went to it for a nice brunch. We should have just skipped it and headed for a breakfast house.

OT
vipOpenTable Diner
Orange County
5 reviews
Dined on July 25, 2020
Overall3food3service1ambience3

No service attentiveness

LR
LuisR
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Hostess and servers were superb, extremely attentive. My breakfast was cooked exactly as I requested.

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on July 22, 2020
Overall5food5service5ambience4

One of the safest places to eat during COVID, though they do ask you to wear your masks when ordering or when the staff come by (something appreciated). Outdoor patio is nice, well spaced out, staff are very friendly and the breakfast menu has good variety for a simple brunch with mimosas.

We had the mushroom omelette and huevos rancheros which is gluten free. Coffee is very good and other guests were respectful of social distances. We may even find ourselves back here even on visits when we don’t stay at the hotel.

OT
OpenTable Diner
San Francisco
5 reviews
Dined on June 27, 2020
Overall4food4service4ambience3

Took my mom out to this place for her Birthday! She enjoyed herself. The menu was ok.

OT
OpenTable Diner
1 review
Dined on June 21, 2020
Overall1food2service2ambience1

Brunch on the website - but not in the restaurant. Overall just a blah experience.

A
vipAsiansensation107
San Francisco
8 reviews
Dined on June 20, 2020
Overall5food4service5ambience4

Clean, fast and great food! Definitely coming back again!! Support Napa business!!!

K
vipKevin
San Francisco
13 reviews
Dined on June 17, 2020
Overall5food5service5ambience5

The food is always excellent. The service is very personable but not intrusive. It is one of our favorites in town.

JW
vipJWD3
San Francisco
27 reviews
Dined on March 3, 2020
Overall4food5service4ambience3

Excellent Food

D
Danny
San Francisco
8 reviews
Dined on February 29, 2020
Overall5food5service5ambience3

Best omelette I’ve had. Incredibly fluffy and good flavor.

d
vipdavids
Tahoe
29 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Excellent Service.
Great steak and cocktails.

HM
HMBTownie
San Francisco
14 reviews
Dined on February 8, 2020
Overall3food2service4ambience4

There are a lot of good restaurants in Napa. The food here wasn't bad, and the server was quite good. But it was pretty pricey for what you get.

DL
DominicL
Los Angeles
1 review
Dined on February 6, 2020
Overall4food4service5ambience4

Support good for a hotel restaurant. Great service

OT
OpenTable Diner
Las Vegas
4 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

My mom and I came here after a long day of wine tasting and we had a great experience! The food hit the spot and the staff was so helpful! We especially loved our server, Steph. She was so friendly and helpful. We ate a fried shrimp appetizer and burgers for our entrees, they were hearty and delicious.

OT
OpenTable Diner
Portland
1 review
Dined on January 11, 2020
Overall4food4service5ambience4

We would love to see more plant-based options in the future but the oatmeal was great and the potatoes were also delicious.

OT
vipOpenTable Diner
Tampa
13 reviews
Dined on January 5, 2020
Overall3food1service5ambience4

Potatoes were cold and congealed cheese covered. Eggs were overcooked and rubbery. Not great.

FAQs

BANK Cafe and Bar offers takeout which you can order by calling the restaurant at (707) 257-5151.

BANK Cafe and Bar is rated 4.1 stars by 193 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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