BANK Cafe and Bar

4.4
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159 Reviews
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$31 to $50
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Californian
BANK Café and Bar is no ordinary hotel restaurant. Our Chefs strive to bring the absolute freshest, highest quality product to your table. We are proud to present a seasonal, fresh approach to your beverage as well. Our Bartenders source products from our Restaurant Garden and other local purveyors for the many house-made ingredients we use to enhance the finest spirits available.

On Saturdays and Sundays, we embrace the philosophy of “The Westin Weekend” and serve brunch from 7am until 3pm.

Daily specials:
MONDAY: 5-11PM we offer 30% off of our Fries of the Week!

TUESDAY: 5-11PM it’s TACO TUESDAY! Come on down and enjoy 30% off of this week's Taco.

WEDNESDAY: BURGER NIGHT! 5-11PM ALL Burgers are 30% off!

THURSDAY: Thirsty? Good! It’s THIRSTY THURSDAY at BANK and we are offering Comp Corkage for all Locals! Check-in on Facebook and we’ll send you a bowl of our famous Lobster Buttered Popcorn, on the house!

Check our Facebook page for this week’s offerings and specials!

Specials

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Sun 4:15PM - 6:00PM 9:00PM - 10:00PM
Mon - Fri 11:00AM - 11:45AM 5:00PM - 6:00PM 8:00PM - 10:00PM
Sat 4:15PM - 6:00PM 9:00PM - 10:00PM

What 159 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.1
value
Noise · Quiet
80% of people would recommend it to a friend
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d
San Francisco
19 reviews
Dined 6 days ago
Overall5food5service5ambience5

Excellent Service.
Great steak and cocktails.

HM
San Francisco
14 reviews
Dined on February 8, 2020
Overall3food2service4ambience4

There are a lot of good restaurants in Napa. The food here wasn't bad, and the server was quite good. But it was pretty pricey for what you get.

DL
Los Angeles
1 review
Dined on February 6, 2020
Overall4food4service5ambience4

Support good for a hotel restaurant. Great service

OT
Las Vegas
2 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

My mom and I came here after a long day of wine tasting and we had a great experience! The food hit the spot and the staff was so helpful! We especially loved our server, Steph. She was so friendly and helpful. We ate a fried shrimp appetizer and burgers for our entrees, they were hearty and delicious.

OT
Portland
1 review
Dined on January 11, 2020
Overall4food4service5ambience4

We would love to see more plant-based options in the future but the oatmeal was great and the potatoes were also delicious.

OT
Tampa
10 reviews
Dined on January 5, 2020
Overall3food1service5ambience4

Potatoes were cold and congealed cheese covered. Eggs were overcooked and rubbery. Not great.

TC
San Francisco
35 reviews
Dined on January 1, 2020
Overall4food4service4ambience4

Delicious breakfast.

SM
1 review
Dined on December 25, 2019
Overall4food4service4ambience4

Food and service good, hotel very nice place, appreciate that they were open on the holiday.

G
New York Area
12 reviews
Dined on December 7, 2019
Overall4food2service3ambience5

Nice bar and atmosphere. Food is mediocre. The bartenders are very knowledgable and fun.

OT
Los Angeles
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

The service and food was excellent

H
Baltimore
2 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

Great way to celebrate my birthday!

JJ
New York Area
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Nice informal atmosphere; quiet; limited menu, but good; friendly service.

TH
San Francisco
1 review
Dined on November 15, 2019
Overall2food3service1ambience2

They add an 18% gratuity regardless of party size. This would be fine if the service warranted, but the service was terrible. They also forgot to give my credit card back. Questionable....

N
San Francisco
234 reviews
Dined on September 28, 2019
Overall3food2service4ambience3

My wife and I live in Napa and knew that the Bank Cage & Bar was not very good. But, we had a $25 coupon from Open Table so we thought we would give it another try for dinner. There was a lot of cars in the driveway so we had to use the valet parking which was very slow. The menu is bar food that is a bit more than normal but not much. This might be OK for breakfast or lunch but not for dinner. The restaurant is rather sterile and noisy. The Air-Conditioning was too cold. With so many wonderful restaurants in Napa, we will never go back.

NO
San Francisco
9 reviews
Dined on September 27, 2019
Overall5food5service5ambience5

The wait staff at Bank Cafe & Bar is wonderful. Very attentive to our order and checked in with us just enough but not too much as often happens. They made great recommendations and the flavors did not disappoint! We will definitely return.

MD
Central Coast
20 reviews
Dined on September 21, 2019
Overall4food5service4ambience2

If you eat outside make sure you arrive early or you will wind up eating in the dark.

KY
San Francisco
24 reviews
Dined on September 16, 2019
Overall2food2service2ambience3

Sadly, we had our first poor food experience in Napa. It was bound to happen after coming out here for 19 years, but still disappointing. When I booked I went straight off of Open Table reviews not realizing this is the bar restaurant of the Weston. Knowing that the acclaimed La Toque is in the same property, I held out hope. Nope. We were the only ones eating. Never a good sign. Airline chicken was tasteless. Service was awkward at best. Was offered a dessert menu but what I chose was not on it. Was offered a second choice of fresh fruit cobbler which was canned cherry filling with some mushed up grand crackers on top, for free! The lobster popcorn was interesting as a starter, but it went downhill from there. The ridiculous closing was gratuity is included in the bill. Live and learn.

BP
Palm Springs
30 reviews
Dined on September 12, 2019
Overall3food3service5ambience4

Nothing special here. It is not a bank setting which i thought. Rather expensive

ML
Houston
10 reviews
Dined on September 8, 2019
Overall2food3service1ambience2

Food was great but service was horrible. It took 3 different people 10 minutes to serve Coffee and Juice.

M
San Francisco
13 reviews
Dined on August 30, 2019
Overall4food5service5ambience3

Waitstaff attentive but super slow kitchen! Took a long time from ordering to entree delivery!
18% service charge added to ALL checks

G
San Francisco
19 reviews
Dined on August 28, 2019
Overall5food5service5ambience5

We had excellent service with Patricia. She knew how to explain certain dishes we had an interest
in trying. We wanted to know how they made the Reuben rolls and lobster flavor popcorn and she gave us details how they were put together.

Quick and efficient - she is a gracious server!

Chad was our server the nite before and he was
nice and efficient as well.

OT
Washington DC
5 reviews
Dined on August 23, 2019
Overall5food5service5ambience5

The Bank was absolutely phenomenal and reminded me so much of Orange County! I loved the decor, service, variety, and the atmosphere!

OT
San Francisco
1 review
Dined on August 16, 2019
Overall2food3service3ambience3

Took an hour to get our entrees for 4 people and we were the only ones in the restaurant. Waitress was nice and apologetic. Pork chop was super yummy.

OT
Denver
6 reviews
Dined on August 14, 2019
Overall4food4service5ambience4

Alejandra was outstanding. She anticipated our every need. The food was just what we needed.

p
San Francisco
11 reviews
Dined on July 23, 2019
Overall5food5service5ambience5

AWESOME!! restaurant staff. Thank you! Patricia's recommendations for the food were all so yummy. We would definitely dine here again.

LB
San Francisco
1 review
Dined on July 21, 2019
Overall3food3service2ambience4

Took 30 minutes to get our Bloody Mary’s. Food was just ok

HW
San Francisco
127 reviews
Dined on July 3, 2019
Overall4food4service4ambience3

For a quick, tasty bite in a hotel lobby restaurant, the Bank is great. Our server was friendly and efficient, the food was tasty and served in adequate portions.

OT
Los Angeles
3 reviews
Dined on June 30, 2019
Overall1food1service1ambience3

We came here for Sunday brunch before heading home. Service was very slow, not pleasant. 18% service charge added to the bill.
Porched egg was hard and overcooked. Not recommended.

JM
Miami
12 reviews
Dined on June 16, 2019
Overall1food4service1ambience3

Literally the worst service I've had in a long time. I travel for business and visit many restaurants during my travels. This experience was sub-par for a Westin Hotel.

I had to ask to get my coffee refilled. I had to ask for water. With the exception of the bar, the entire wait staff was hiding in the back the entire time, only coming out to deliver food. I later figured out why. This Bank Cafe has a detached kitchen across a hallway from the restaurant. So rather than service your guest by walking an extra 20 feet, they hang out in the kitchen until they feel they need to walk out. The icing on the cake was the automatic 18% service charge, so that only added to the non-caring attitude!

D
San Francisco
16 reviews
Dined on June 9, 2019
Overall2food2service2ambience3

They did not have eggs Benedict on the menu, but they made it for my wife. Which was great. However the food was mediocre at best as compared to other Restaurants in the napa. The Service was ok, but we felt rushed. The waiter came back to ask how we were doing, but the next she came back she brought the ticket. My wife was only half finished with her breakfast.

I
Sacramento
10 reviews
Dined on May 18, 2019
Overall5food5service5ambience5

Great after a day of wine tasting. Quick seating. Easy parking. Tasty food.

OM
1 review
Dined on May 11, 2019
Overall5food5service5ambience5

Outstanding service, terrific food and friendly / warm atmosphere. This place is a hidden gem in Napa.

OT
Los Angeles
1 review
Dined on April 25, 2019
Overall5food5service4ambience3

A great surprise, in a good way.

OT
Denver
7 reviews
Dined on April 20, 2019
Overall2food3service1ambience2

Bad service but we really enjoyed the food.

OT
Tahoe
3 reviews
Dined on April 7, 2019
Overall2food5service2ambience4

We went for a bachelorette brunch and the service was not good at all. We waited for 5 min just for someone to acknowledge us and then our waitress came outside every maybe 10 min and had zero personality. The food was delicious though. Sodas and tea weren’t free refills which was ridiculous. Won’t be going back.

b
San Francisco
39 reviews
Dined on March 8, 2019
Overall4food4service4ambience5

Located inside the Westin the parking is difficult. We went just for a business lunch, and that’s what we got. Service was ok, food was good but small portions. The bar and wine list is great. Very clean, but nothing over the top. Lunch visit would be a good choice, just remember to find a place on the street to park.

N
San Francisco
11 reviews
Dined on February 27, 2019
Overall5food5service5ambience5

We went to Wednesday Burger night. Buy one, get one free. The burger meal includes fries or salad. Delicious burger and generous side. Another perk on Wednesday is free corkage. The service was excellent. This is by far, the best deal in town!

K
San Francisco
1 review
Dined on February 14, 2019
Overall2food1service4ambience3

Food was greasy. Subpar for price. No bartender during the day.

OT
San Francisco
2 reviews
Dined on December 31, 2018
Overall1food2service2ambience1

Staff was prepping for their New Year’s Eve gala and did not give any consideration to those of us choosing an early evening dining experience. They were filling and LOUDLY POPPING balloons not more than 15 feet from our table . Sounded like we were eating in a war zone. Very poor planning on their part. We finished our drink & appetizer, cancelled our meal, and left.

OT
San Francisco
1 review
Dined on October 29, 2018
Overall3food4service2ambience2

Did not feel welcomed. Low urgency to assist with our reservation.

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