Perfect for business events or social gatherings, B&O American Brasserie features an intimate lounge area downstairs for more of a relaxed experience along with a mezzanine level dining room for semi-private events.View Private Dining Details
Love is in the air and every bite you'll take: Chef Scott Hines offers an inspired four-course menu of dishes designed to excited and delight for $75. Head Bartender Brendan Dorr compliments the evening with unique cocktails and lovingly selected wines. Select a la carte available.
Wednesday, February 14, 2018
See availability for bonus point tables
Sun 5:00PM - 6:00PM
Mon - Wed 5:00PM - 6:00PM 8:00PM - 10:00PM
Thu - Sat 8:00PM - 10:00PM
This was a very disappointing experience. We went for Restaurant Week lunch and the restaurant was only serving its regular menu items, so no great deal. The ambiance was very outdated and a bit shopworn. The food was just OK.
Was very good. Exceptional service. Our waitress was very good.
We got there with a group of 6 for brunch and they were able to accommodate us. Had a perfectly fine time. The heat was broken, but there was someone there to fix it. Even though it was January there were some fruit flies around which was a little gross. The brunch menu was fine with enough variation to satiate most peoples brunch cravings.
Painfully slow service. Food was ok but we had to wait so long to order and eat, we didn’t bother ordering past an appetizer and cocktail, although we sat long enough it could have been a full dinner and dessert.
The couples’ seating area is uncomfortably close to the couples on either side of you- you end up hearing every word of each other’s conversation- including the couple that was excessively drunk (drinks before arriving, as they had poor service as well) and loudly yelled four-letter-word hateful phrases to each other. No manager showed to ask them to quiet down and we were torn between interjecting or leaving.
I hope it was an off night with slow staff, but please improve the seating arrangement.
I enjoyed eating at the Brasserie. Their brunch was good and the overall quality of the food and drink was great. They had an awesome selection of beers and cocktails. However we went there on New Years and it would have been nice to have additional menu options. Because of the special menu in use that night, which were not interested in, we had few options and no time to go anywhere else. The wait staff was courteous and the setting was nice, but again, my only real complaint was that we had to choose between a 4/5 course meal or an appetizer.
Restaurant was freezing. Food took 45 minutes to come out. Manager made it right and comped our meal and offered another time to stop in and have a free meal.
Mediocre food, terrible service. We barely saw our server and had to ask the manager to bring out our dessert. It wasn’t just our table; we overheard several people complaining to the manager about service. The manager was very apologetic but this is the worst service I have ever had at a restaurant. The food was disappointing too, especially for the price.
Granted, it was New Year's Eve, so the staff probably wasn't prepared for the prix fixe menu, but...we arrived at 7pm for dinner. We, and the three couples sitting near us, informed the waiter that we had a 9:30 show to make nearby. Not a problem, we were all told. Well...it was.
Each course was brought out in the wrong order (couple next to us got their amuse bouche after their main course, another couple got their main course twice and dessert before the appetizer), and it took way too long between courses. By 9:00, we had been served just 2 of the 5 courses. We had to leave, so we calmly mentioned our situation to the manager, asking that our drinks be comped. To his credit, he comped everything. Yes, it was just half a meal and a few drinks, but he handled it well.
Keep in mind that all of this happened without there being a full house. It wasn't empty, but the waitstaff weren't swamped. It was almost comical how inept they were, and I have to say--if you're not prepared to tutor the staff on a change in menu/service, as a prix fixe requires a competent restaurant to do, then don't attempt the changes.
Food is just okay. Waitress was good. The Host seemed like he had other places he would rather be. Plus he was rude when we asked him questions.
Outstanding. The meal was fresh and delicious, and the service was impeccable.