B&O American Brasserie - Hotel Monaco
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B&O Weekday Happy Hour
Enjoy select beer & champagne for $3, wine for $4 and specialty cocktails for $5. Pair those with some of our culinary team's seasonally changing bar snacks and flatbreads for one incredible happy hour - one of Baltimore's most popular.
Terms and Conditions:
Valid For: 1 - 20 people
Starts: February 26, 2019
Ends: February 27, 2118
Availability: Mon-Fri 4:30PM-6:30PM
The food was fantastic- the service was okay. They could use a few more servers.
Very slow service due to lack of staff. Waitpersons who were there just couldn’t keep up. Breakfast eggs good but had to ask for butter for toast, really? Waffles cold and not edible so sent back. Had to ask for syrup too.
Opening meal painfully slow. Dishes not picked up before main entree served. No fresh silver furnished. Evening food not bad but prime was nearly raw instead of medium rare as ordered. We were too tired to send it back.
Overall very good. Food and wait staff were great. This is my second visit here. Both times I’ve had to wait 5+ minutes at the hostess stand to even be greeted. This is disappointing and should be addressed. I was about to walk out both times, glad I stayed for the food
All round nice
This was one of the worst restaurant experiences I’ve ever had. The service, management and food were all extremely poor. We waited an hour to receive our breakfast dishes, which were cold when they arrived. When we asked the manager why it was taking so long, he became argumentative. The sever failed to fill our coffee or bring cream during the hour we sat there. When the food arrived, it was ice cold. One member of our party had eggs Benedict that were inedible. From the rude staff to the extreme wait times to the poor food quality, this was just all around bad. Look elsewhere for dining options...Baltimore is full of better places.
$24 chicken dish was two thighs and a tablespoon of cut asparagus half the size of a pencil. Ordered a martini ($13) & it came in a gimlet glass.
Inattentive waitress—left to get a bottle of wine before half our party was able to order drinks, never refilled our glasses, wasn’t around much. Blah food. The worst burrata I ever had. Won’t be going back.
Excellent customer service. Food portions were on the smaller size but very delicious. Would definitely return again.
Very nice service. French fries were delicious. Meatloaf was dense and tough but decent flavor. Butterscotch cake tasted day old or frozen and thawed.
I liked B&O quite a lot. We enjoyed the duck wings and octopus. Duck wings are meaty and they were larger legs than you’d see in a chicken wing plate. Tasty but not spicy. Octopus was quite good. My husband had the soft shell crabs and liked them but felt they were too salty. I had the lamp chops and thought the portion was larger than most. Still just three but thicker cut and a tad bigger than I’m used to. Delicious. Nicely seasoned. We shared the coconut cheesecake. Smaller serving and I’d say it was okay. Cocktails were very good and our server who was the bartender, was charming and efficient. Dinner was on 9/16/2019. I’d go again, for sure.
a very pleasant evening- excellent food, very good and attentive service, a very warm welcome. we really enjoyed the experience as well as the delicious and creative food.
They took care of both allergies with a professional manner and ensured both of us of a safe meal. It was fantastic.
Food and drinks were great- craft cocktails were on point. Service was great- I have food allergies and they were very careful. I had a delicious salad and some pommes frites. The hotel connected to the restaurant is GORGEOUS! Marble, brass, historic- beautiful.
We waited for 45 min for our breakfast to be served. The quality of the food was quite poor. The breakfast potatoes liked and tasted like cardboard. The yogurt parfait I ordered was a smear on a plate that was warm. I asked for silverware and never received so I had to use a coffee spoon to eat a few bites of warm yogurt. We had to ask the server multiple times to compete our order upon initial delivery. This experience did not result in a good tip which made our server quite aggressive. He actually approached the table and asked if everything was ok. There was zero awareness of his terrible service or apology that we had to wait so long to be served. He also followed me out of the restaurant passive-aggressively “thanking” me for coming in. This was quite possibly the worst service I have ever experienced. I would have shared more with the server or his manager but I was honestly afraid of what he might do. I hope the restaurant sees this feedback and takes appropriate action.
They were out of many items on the menu. We were notified they were out of some items after we had already ordered. Food took a long time to come out and one of us ordered a well-done steak that came in medium. When called out, server offered no apology, took the plate back, had the same steaks cooked for longer and brought back without offering any explanation or apologies.
With instruction.....the food is outstanding. Upstairs seating has pros and cons. I made my reservation with the expectation of being able to enjoy happy hour specials. We were forced to sit upstairs with no access to those specials because there was no room for us downstairs. Poor customer service as far as I'm concerned.
Super great location and great service! Never did get my toast and omelette was a tad salty but my fiancee LOVED his crab cake sandwich. He said it was to die for.
We had an early table reserved, before an event. We were offered a table in the bar, but asked to be seated upstairs and were accommodated with no problem. Banquette seating is very comfortable. Our server, Shayla, was knowledgeable, friendly and attentive. We ordered a featured cocktail and a glass of wine - both good. We had a well prepared caesar salad, and a burratta salad with a delicious citrus dressing and nice presentation. We also had a good crabcake served with a variety of delicious tomatoes, and a full order of mussels accompanied by a large serving of fresh, crusty bread. All of the items we ordered were generous portions. The crabcake and tomatoes sat in a pool of liquid, which was a little off-putting but the crabcake was not soggy. Also, the crabcake was served with sauce on top but might be better on the side. Despite that, it was very tasty and served at the perfect temperature. We should note that we wanted to order the rockfish entree but it was not available. Overall, a positive experience and a nice meal. We had not been to B&O for several years, and this return visit was a good one. Lastly, a note on service - some recent reviews have been negative, but we thought the front of the house, the kitchen, and our server all were on point.
Food was good, but I have definitely had better for a fraction of the cost. Service was excellent.
The only thing that saved B&O was that the food was delicious. The service was poor. The server did not have any knowledge about their beer selection and took an order for a drink they did not have but put it on the bill(it was removed). My wife got bug bites on her legs as there were some bugs flying around our table. Also we ordered two apple juices for our children and got them refilled and they proceeded to charge us $20 for 4 apple juices which was pretty outrageous(they did take $10 off along with the drink they didn’t have in stock).
Most of the food was on point except for the meatloaf and fries. wayyyyy to salty :(
Thank you for your feedback on the Meatloaf and Fries! We will be sure to fix that problem. It is guests like you who only make us better!
Stopped in for restaurant week...amazing food and drinks. Definitely an experience to remember.
The meal was delicious. The cocktail was very fragrant and tasty.
I really hope they were just short staffed bc it wasn’t anyway to run a restaurant. It took well over 20 minutes to be seated, food was slow and we saw multiple people leave.
Now our serve was super lovely and the manager was doing his best to make sure we all were taken care of. The food was AMAZING!
I’d visit again, but if we had to wait more than 10 minutes in a pretty open restaurant, I’d probably just walk out.
Horrible service for lunch. Had to ask for a menu, coffee, to order and finally the check. Never checked on the table. When the waiter did he was very nice and friendly but not enough staff working to keep up with a half filled restaurant.
The food was fine, not wowed by it. The service is extremely slow and it wasn't that busy for a Sunday brunch. I only saw two waiters so that's possibly the reason, but again the place wasn't crowded either.
A wonderful experience, with excellent service. The people and staff were extremely friendly and accommodating. Food is good to exception. Wish their menu was a little broader.
Great food! I loved the duck wings and desserts.
Enjoyed restaurant week
First time diner during Baltimore Restaurant Week, and I cannot believe that I have not been there sooner. The decor was warm, inviting, and modern. I enjoyed my meal at the bar and the bartender was as nice as could be. He was engaging and checked on me to make sure I was alright, but he let me be to read the news on my phone. Takes a skilled bartender to know how to read people. I also had the pleasure of seeing the cocktails he made, he has skills and is very detail oriented. For the meal: I had the lobster avocado salad, the sea scallops, and the coconut cream cheesecake. All three were outstanding. The portions were perfect; I was full but did not feel as though I overindulged. Excellent experience overall and certainly a hidden gem in downtown Baltimore. It’s hard not to be a regular there. I’ll be back for sure.
B&O delivers a very good experience once again. They've added a few new things to the menu since I was there last. I had the crabcake sandwich (not new) and a lovely side salad, with some fries. The sandwich was good. There were some lumps of backfin, but it wasn't pure lumps. The other flavors in the cake were nice, I would order it again. They do a lovely salad here, with a light lemon vinaigrette. The fries were beyond plentiful. Jay is definitely my favorite server here and I ask for his section each time I go. He's very efficient and engaging. My dining companion ordered the lobster roll (new) and it was nice, but not a huge standout, but I had been to Maine a couple of months earlier. I enjoy the ambiance of this place. Well decorated and the tables aren't on top of each other.
Your feedback regarding the Crab Cake Sandwich, and the Lobster Roll is so helpful. We took it to heart and we’re working tirelessly to make that change. Come back soon and let us know how we did. We will be sure to let Jay know how well he did! Thank you again.
We waited over 45 minutes for the appetizers because they didn't have one of the ingredient. The server never informed us of the shortage until we asked her what was causing the delay. The duck wings were amazing. The main course was the scallops, it was over cooked and too salty. We declined the dessert. Overall we were disappointed.
Came here to meet someone on business who was staying at the Hotel, so low expectations. Also it happened to be Restaurant Week, which usually means you are not getting the typical/usual experience. We were very pleasantly surprised by the quality & inventiveness of the food, and the service was friendly and good. However, the pacing was pretty slow given that we were there very early and there were not very many people in the restaurant.
Service was lack-luster for brunch reservation. We were not made aware of any specials. We were rushed to place our orders as our served loomed over us. Build-your-own omelet for $16 was limited to 3 add-one including the cheese. Server was unwavering about that “rule” although the menu did not have that stated. We were charged $5 for a glass of milk. Probably won’t be back.
The service was very fast, the food came out very quick and it was delicious. I've waited longer at an applebees! This place was great.
We are so very delighted to hear about you experience! It sounds like you really enjoyed yourself! We hope to see you soon!
I was really looking forward to a nice dinner. I had left at a lot of the restaurants near me on open table. The reviews suggested to me that this restaurant would be good and reasonably price. It was terrible first the waitress brought me the glass of wine I ordered. I tasted it and it barely tasted like wine. I told the waitress it was no good she did accommodate me and brought me another glass of wine. Then she said to me I think that wine you didn’t like was going better or something like that. That unnerved me. Meanwhile I ordered softshell crab a Baltimore specialty. They brought my softshell crab with in three Minutes of ordering it. I felt like the dish was just sitting there in the back under a hot light and it was $35 I don’t know why you have this restaurant even on open table I expect OpenTable to only last very good restaurants consider taking it off your list
Service was quite slow both for drinks and food.
I used to love this restaurant but not anymore. The server completely forgot about us and we ended up waiting almost a half hour for drinks! Completely unacceptable!
Good food and service
A bit pricey
First and last visit. The food, when it finally arrived, was quite good. However, we twice had to get up because there was no waiter or hostess in the restaurant area: once to fill our own empty water glasses; and, once to request that the rest of the brunch be served.