Avenue One at the Hyatt Regency Boston

4.1
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844 Reviews
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$30 and under
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American

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Pre/post Theatre
Avenue One serves contemporary New England cuisine in a relaxed atmosphere. Conveniently situated in the heart of downtown, just steps from many theatres, hip bars and South Station. Avenue One is a great location for a hearty breakfast, power lunch, after work drinks and pre-theatre meals. See our website for more details.
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Private Dining

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What 844 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.1
service
4.0
ambience
3.8
value
Noise · Quiet
72% of people would recommend it to a friend
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OT
vipOpenTable Diner
New England
27 reviews
Dined on February 27, 2020
Overall4food4service5ambience3

Had a discount voucher for a three-course meal. Food was very good, as was the service. Menu almost too diverse, but understandable that the hotel is trying to please everyone. Ambiance a little lacking but overall a good experience. Definitely worth a try.

OT
vipOpenTable Diner
New England
24 reviews
Dined on February 27, 2020
Overall5food4service5ambience4

My wife and I always eat here prior to shows at the Opera House. The restaurant is not noisy, the service excellent, food excellent. All in all a nice experience.

r
rubyroad
New England
1 review
Dined on February 20, 2020
Overall5food5service5ambience3

Perfect place for a business luncheon. Food is always fantastic and service exceptional.

AE
AleshiaE
New England
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Our dining experience was fantastic. Our waitress was very attentive and made sure that we had everything we needed throughout the meal.

OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall4food4service4ambience3

Room temperature was too cold. Some people were wearing their outdoor coats to try to keep comfortable.

Overall, seemed overpriced.

TC
vipToniC
New England
25 reviews
Dined on February 15, 2020
Overall4food4service4ambience3

Food & service was very good. However the restaurant was not busy yet they sat a table of 8 which included 5 rather very unpleasant children right next to us.

r
reee
New England
1 review
Dined on February 14, 2020
Overall5food5service5ambience4

Excellent service and menu options. Food can take a little while, but it's the right temperature to eat as soon as you get it. Very carefully and well made. Definitely recommend for a date night or special occasion!

OT
OpenTable Diner
New England
7 reviews
Dined on February 14, 2020
Overall5food5service5ambience4

Attentive, knowledgeable staff. Nice pace. Never felt rushed. Food was delicious- every course. Great selection on menu where one could choose from 5 Boston neighborhood-themed selections. We would return:)

OT
vipOpenTable Diner
New England
7 reviews
Dined on February 6, 2020
Overall4food3service4ambience5

The drink quality was mixed depending upon the drink ordered. There were 4 of us and two were happy, two not.
Same with the good quality. The menu was great but the execution uneven. Steak tips were tiny chunks of meat, I would rather have paid more for actual tips. The risotto good, but very garlicky. The cod and salmon were great and the chicken was very tasty.

PR
vipPaulR
New England
21 reviews
Dined on February 4, 2020
Overall3food4service3ambience4

Very nice meal, although service a bit slow. I thought the menu was interesting and fun. Convenient location as we were headed to the theater.

Avenue One at the Hyatt Regency Boston
Responded on February 10, 2020

Thank you very much for dining with us and for your feedback! We are glad to hear you enjoyed the meal as well as the menu! We apologize you experienced slow service during your time with us, we are always trying to better our operation and we will share your comments with our team! We hope to have you dine with us again in the near future! The Team at Avenue One

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CT
CaroleT
New England
2 reviews
Dined on February 4, 2020
Overall1food2service1ambience1

Wait staff was inattentive and confused by my daughter's order of a simple burger and fries. Food was mediocre at best. I had a Caesar salad that consisted of a bowl of lettuce, five small slices of cold chicken, a few thick slices of parm, no croutons, and some goopy bottled dressing, and it set me back $20.00. The setting is uninspired, very "two star hotel restaurant" ambiance--you could be in any city anywhere. When dinner was over, the server brought me someone else's check. Overall, a lousy experience for a $60 + tip meal. I made the reservation due to proximity to the Boston Opera House. Won't make that mistake again.

N
vipNone
New England
29 reviews
Dined on February 1, 2020
Overall3food3service3ambience4

There sea a hair on my plate that the manager pointed out it was a red hair I have red hair but the hair was clearly black. Rude beyond rude. Even if it was red , who points that out? Did he think I pulled it out of my head and put it in the plate ? We had a show to get to why fool around with time constraints? Rude

Avenue One at the Hyatt Regency Boston
Responded on February 6, 2020

Thank for this feedback as it is imperative in helping us identify which areas of the operation we are doing well in and, most importantly, all the areas we may improve upon. Allow me to apologize for the experience you received. We will be looking into this matter further. Based on your date of visit and internal communication, we were glad, at least, that the supervisor was able to expedite a new order and remove the meal from your bill completely free of charge. Thank you again, Avenue One

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L
Lynnt
New England
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

Exceptional service and food. Would highly recommend and look forward to returning.

Avenue One at the Hyatt Regency Boston
Responded on January 22, 2020

Good Afternoon, Thank you so much for dining with us as well as the review! We greatly appreciate your kind words and they will certainly be shared with out team. We hope to have you back sometime soon! Warm Regards, The Team at Avenue One

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JO
JOYCEM
1 review
Dined on January 18, 2020
Overall5food5service5ambience5

This restaurant is a refreshing change from a few of the 5 star restaurants I frequent such as Davio’s Italian Steakhouse where the price is higher and the serving size is half the size of our experience here. This restaurant was a great value along with the 5 star quality experience.

Avenue One at the Hyatt Regency Boston
Responded on January 21, 2020

Good Evening, Thank you so much for dining with us at Avenue One. We appreciate your kind feedback and your review has been shared with our team. We hope to have you back again soon! Warm Regards, Your Avenue One Team

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AK
AnnK
1 review
Dined on January 17, 2020
Overall2food2service2ambience2

We went for dinner before a show. The wait staff seemed very inexperienced and not very attentive, but were very friendly. We ordered the meatball appetizer that was way over cooked, one was inedible. I ordered the Honey Glazed Salmon and my daughter ordered the Steak and potatoes. The Salmon was good but the couscous was terrible and they forgot the spinach all together. My daughter's steak was cook perfectly but under seasoned and we believe the mashed potatoes were a combination of boxed and fresh. Overall the main meal was ok for a hotel restaurant but we will not be back. We had planned on returning after the show to have drinks and dessert at the bar but opted out and just went home because of our dinner experience.

F
vipFinefoodlover1
New England
22 reviews
Dined on January 15, 2020
Overall5food5service5ambience5

The crab cakes were excellent and the scrod was the best I have had in years. I really liked the atmosphere as well.

B
vipBwnfox
New England
17 reviews
Dined on January 11, 2020
Overall5food5service5ambience4

Excellent dinner. Everything was very tasty and filling. We had the tuna and dumpling apps, the salmon and haddock mains and the molten chocolate and bread pudding desserts.

KD
KathleenD
New England
3 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Excellent all around. Great waiter, great atmosphere, excellent food. Top notch.

AW
AmyW
New England
1 review
Dined on January 10, 2020
Overall2food1service3ambience2

Waiter staff was nice but pushed us through. Food was poor. Disappointed...

b
beverlyt
New England
1 review
Dined on December 31, 2019
Overall5food5service5ambience4

Service was excellent. Food was very fresh and delicious.
We highly recommend

BS
vipBrianS
New England
23 reviews
Dined on December 27, 2019
Overall4food4service4ambience4

It wasn’t very busy at the time we were seated, so it was fairly low volume. The food was good. The salad, basic tossed, had a lot of less traditional vegetables which I could have done without. Servings were moderate in size. Risotto was not bad but lacked flavor. Service was good.

KO
KimO
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Perfect for going to the nutcracker. Plenty of room and kid friendly! Our waiter was excellent too!

NJ
NoJustNo
New England
6 reviews
Dined on December 13, 2019
Overall1food1service1ambience2

The food here was terrible. We were served bread only after our meal, before dessert. The servers were not knowledgeable about the menu and the glasses were dirty. Would not recommend.

LL
LaurieL
1 review
Dined on December 8, 2019
Overall5food5service5ambience4

We enjoyed a three course dinner that included many choices. Portions and presentation were excellent. Our waiter, Francisco, was welcoming and attentive.
From the street, you access this restaurant by elevator to the 3rd level. There is no view of the city.

LD
vipLexDiner
New England
25 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

Our first time visit to this venue was a great experience. We decided to dine in the city before the theater and chose the restaurant based on proximity to parking and the play. We were greeted very warmly, shown to a lovely table and servers appeared quickly. They are well heeled in patrons wanting to dine well but be at the theatre on time. Menu has wide choices in every category which is impressive. My mushroom artichoke flatbread was ample in size, delicious and arrived crisp and hot. My date choose one if the burgers and which was also very good. Diners around us were enjoying their meals as well because we could hear their happy comments. Our gentleman server was attentive and appeared to thoroughly enjoy his job. The restaurant also validates your parking ticket for a discount. We will be back next month.

OT
OpenTable Diner
New England
10 reviews
Dined on November 13, 2019
Overall4food4service4ambience4

Pre theater dinner
Very convenient, considering we use the Hyatt garage and the OperaHouse is steps away

Drinks and a nice dinner was a perfect combo before the theater

F
Fourfoodiesmeeting
New England
38 reviews
Dined on November 12, 2019
Overall2food2service3ambience3

I don’t like writing negative reviews, but in this case it is warranted. The server tried her best, but she appeared to be covering too large of a territory. So service was very slow, I imagine that it was driven by the kitchen. On to the food: the stewed chicken was tasty but undercooked, making the dish inedible. The Bostonian hamburger was good but the request to leave off the bun was ignored and the bacon that should have been included was missing altogether. The lemonade was tasteless. The paleo burger was ok. Too bad they didn’t have Diet Coke—that could have been a positive. Pepsi is not a substitute for those who care. The waitress comped the meals without being asked, and that was very nice of her. She seemed to be acknowledging the kitchen was not as it should be. The ambiance was great and the seating was very comfortable, but none of us will be returning.

CP
CarolP
New England
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

Simply wonderful. Unexpected great eclectic menu and service. Wonderful ambiance and close to the theater.

RO
RobertO
New York Area
1 review
Dined on November 8, 2019
Overall3food2service2ambience3

Sadly, the food came cold and was only fair in quality. The service was fairly attentive until the end when it was difficult to find anyone to get our check. There weren't enough staff for the number of diners.

IE
vipInExile
New England
232 reviews
Dined on November 3, 2019
Overall1food1service1ambience1

Extremely poor breakfast buffet at a ridiculous price. Service shows utter contempt for guests and can't be bothered to do their jobs.

OT
OpenTable Diner
New England
3 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

Food was delicious and nicely presented. Service was great. Very attentive. Seating was a little too close to others. Convenient for the theatre district.

TC
TasiaC
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

Two issues: I didn’t know exactly where to go in the hotel for the restaurant - the signage isn’t great - and when we arrived the hostess was on the phone and didn’t even acknowledge us to the point that my wife asked if we should sit at the bar.

Other than that, pricey, but the food was great and our server Francisco(?) was amazingly helpful when we asked for suggestions.

CL
CindyL
New England
3 reviews
Dined on October 19, 2019
Overall4food4service5ambience5

Yes, I enjoyed the menu set up with foods from regions in boston. The lounge area was cozy and comfortable and the server was attentive.

BJ
BillJ
New England
1 review
Dined on October 14, 2019
Overall2food1service3ambience3

The food quality was extremely disappointing - far below what we would have expected for a Hyatt.

c
chuck
New England
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

excellent coupon value. lovely location right downtown. easy access from green line.

OT
vipOpenTable Diner
New England
53 reviews
Dined on October 5, 2019
Overall3food4service2ambience4

Good food, incredibly slow service. Waited 35 minutes before we got our first glass of wine. Food is very good, nice ambiance all around. But if you’re in a rush, this isn’t the place to go.

C
Chaz
New England
1 review
Dined on September 28, 2019
Overall4food4service2ambience3

Went there Sat. night and thought overall, very good value for the voucher deal of $68. Calimari and shrimp cocktail apps. were very good and the mains as well; seafood ravioli and the salmon. Wine that came with it was a really weak pour but good nonetheless. We did feel the service was spotty however; sometimes long waits for waiter to return to check for drink refills or put our order in and I did see similar comments about the service previously. I would recommend this at the voucher price; not sure about going there to pay full price however.

i
vipitsmeboston
New England
31 reviews
Dined on September 26, 2019
Overall3food3service2ambience3

Very slow service

LF
LindaF
New England
7 reviews
Dined on September 22, 2019
Overall3food3service4ambience3

Not a good value. Food was quite pricey given what it was.

JS
JamesS
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

Excellent food. Great service from all the staff, including Abdul, our wait person. We have become regulars enough so the staff greets us with a "Welcome back!" Very nice feeling.

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Avenue One at the Hyatt Regency Boston is rated 4.1 stars by 844 OpenTable diners.

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