Avenue One at the Hyatt Regency Boston
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
The service was impeccable and the food was amazingly delicious
Terrible wine! Food tastes horrible! Went with 2 of my friends and we all agreed it was a terrible experience in food and wine! (We all had different wine and food and after tasting each of the foods we all agreed on the same thing! Do not go there. However it was affordable
Had a discount voucher for a three-course meal. Food was very good, as was the service. Menu almost too diverse, but understandable that the hotel is trying to please everyone. Ambiance a little lacking but overall a good experience. Definitely worth a try.
My wife and I always eat here prior to shows at the Opera House. The restaurant is not noisy, the service excellent, food excellent. All in all a nice experience.
Perfect place for a business luncheon. Food is always fantastic and service exceptional.
Our dining experience was fantastic. Our waitress was very attentive and made sure that we had everything we needed throughout the meal.
Room temperature was too cold. Some people were wearing their outdoor coats to try to keep comfortable.
Overall, seemed overpriced.
Food & service was very good. However the restaurant was not busy yet they sat a table of 8 which included 5 rather very unpleasant children right next to us.
Excellent service and menu options. Food can take a little while, but it's the right temperature to eat as soon as you get it. Very carefully and well made. Definitely recommend for a date night or special occasion!
Attentive, knowledgeable staff. Nice pace. Never felt rushed. Food was delicious- every course. Great selection on menu where one could choose from 5 Boston neighborhood-themed selections. We would return:)
The drink quality was mixed depending upon the drink ordered. There were 4 of us and two were happy, two not.
Same with the good quality. The menu was great but the execution uneven. Steak tips were tiny chunks of meat, I would rather have paid more for actual tips. The risotto good, but very garlicky. The cod and salmon were great and the chicken was very tasty.
Wait staff was inattentive and confused by my daughter's order of a simple burger and fries. Food was mediocre at best. I had a Caesar salad that consisted of a bowl of lettuce, five small slices of cold chicken, a few thick slices of parm, no croutons, and some goopy bottled dressing, and it set me back $20.00. The setting is uninspired, very "two star hotel restaurant" ambiance--you could be in any city anywhere. When dinner was over, the server brought me someone else's check. Overall, a lousy experience for a $60 + tip meal. I made the reservation due to proximity to the Boston Opera House. Won't make that mistake again.
Very nice meal, although service a bit slow. I thought the menu was interesting and fun. Convenient location as we were headed to the theater.
Thank you very much for dining with us and for your feedback! We are glad to hear you enjoyed the meal as well as the menu! We apologize you experienced slow service during your time with us, we are always trying to better our operation and we will share your comments with our team! We hope to have you dine with us again in the near future! The Team at Avenue One
There sea a hair on my plate that the manager pointed out it was a red hair I have red hair but the hair was clearly black. Rude beyond rude. Even if it was red , who points that out? Did he think I pulled it out of my head and put it in the plate ? We had a show to get to why fool around with time constraints? Rude
Thank for this feedback as it is imperative in helping us identify which areas of the operation we are doing well in and, most importantly, all the areas we may improve upon. Allow me to apologize for the experience you received. We will be looking into this matter further. Based on your date of visit and internal communication, we were glad, at least, that the supervisor was able to expedite a new order and remove the meal from your bill completely free of charge. Thank you again, Avenue One
Exceptional service and food. Would highly recommend and look forward to returning.
Good Afternoon, Thank you so much for dining with us as well as the review! We greatly appreciate your kind words and they will certainly be shared with out team. We hope to have you back sometime soon! Warm Regards, The Team at Avenue One
This restaurant is a refreshing change from a few of the 5 star restaurants I frequent such as Davio’s Italian Steakhouse where the price is higher and the serving size is half the size of our experience here. This restaurant was a great value along with the 5 star quality experience.
Good Evening, Thank you so much for dining with us at Avenue One. We appreciate your kind feedback and your review has been shared with our team. We hope to have you back again soon! Warm Regards, Your Avenue One Team
We went for dinner before a show. The wait staff seemed very inexperienced and not very attentive, but were very friendly. We ordered the meatball appetizer that was way over cooked, one was inedible. I ordered the Honey Glazed Salmon and my daughter ordered the Steak and potatoes. The Salmon was good but the couscous was terrible and they forgot the spinach all together. My daughter's steak was cook perfectly but under seasoned and we believe the mashed potatoes were a combination of boxed and fresh. Overall the main meal was ok for a hotel restaurant but we will not be back. We had planned on returning after the show to have drinks and dessert at the bar but opted out and just went home because of our dinner experience.
The crab cakes were excellent and the scrod was the best I have had in years. I really liked the atmosphere as well.
Excellent dinner. Everything was very tasty and filling. We had the tuna and dumpling apps, the salmon and haddock mains and the molten chocolate and bread pudding desserts.
Excellent all around. Great waiter, great atmosphere, excellent food. Top notch.
Waiter staff was nice but pushed us through. Food was poor. Disappointed...
Service was excellent. Food was very fresh and delicious.
We highly recommend
It wasn’t very busy at the time we were seated, so it was fairly low volume. The food was good. The salad, basic tossed, had a lot of less traditional vegetables which I could have done without. Servings were moderate in size. Risotto was not bad but lacked flavor. Service was good.
Perfect for going to the nutcracker. Plenty of room and kid friendly! Our waiter was excellent too!
The food here was terrible. We were served bread only after our meal, before dessert. The servers were not knowledgeable about the menu and the glasses were dirty. Would not recommend.
We enjoyed a three course dinner that included many choices. Portions and presentation were excellent. Our waiter, Francisco, was welcoming and attentive.
From the street, you access this restaurant by elevator to the 3rd level. There is no view of the city.
Our first time visit to this venue was a great experience. We decided to dine in the city before the theater and chose the restaurant based on proximity to parking and the play. We were greeted very warmly, shown to a lovely table and servers appeared quickly. They are well heeled in patrons wanting to dine well but be at the theatre on time. Menu has wide choices in every category which is impressive. My mushroom artichoke flatbread was ample in size, delicious and arrived crisp and hot. My date choose one if the burgers and which was also very good. Diners around us were enjoying their meals as well because we could hear their happy comments. Our gentleman server was attentive and appeared to thoroughly enjoy his job. The restaurant also validates your parking ticket for a discount. We will be back next month.
Pre theater dinner
Very convenient, considering we use the Hyatt garage and the OperaHouse is steps away
Drinks and a nice dinner was a perfect combo before the theater
I don’t like writing negative reviews, but in this case it is warranted. The server tried her best, but she appeared to be covering too large of a territory. So service was very slow, I imagine that it was driven by the kitchen. On to the food: the stewed chicken was tasty but undercooked, making the dish inedible. The Bostonian hamburger was good but the request to leave off the bun was ignored and the bacon that should have been included was missing altogether. The lemonade was tasteless. The paleo burger was ok. Too bad they didn’t have Diet Coke—that could have been a positive. Pepsi is not a substitute for those who care. The waitress comped the meals without being asked, and that was very nice of her. She seemed to be acknowledging the kitchen was not as it should be. The ambiance was great and the seating was very comfortable, but none of us will be returning.
Simply wonderful. Unexpected great eclectic menu and service. Wonderful ambiance and close to the theater.
Sadly, the food came cold and was only fair in quality. The service was fairly attentive until the end when it was difficult to find anyone to get our check. There weren't enough staff for the number of diners.
Extremely poor breakfast buffet at a ridiculous price. Service shows utter contempt for guests and can't be bothered to do their jobs.
Food was delicious and nicely presented. Service was great. Very attentive. Seating was a little too close to others. Convenient for the theatre district.
Two issues: I didn’t know exactly where to go in the hotel for the restaurant - the signage isn’t great - and when we arrived the hostess was on the phone and didn’t even acknowledge us to the point that my wife asked if we should sit at the bar.
Other than that, pricey, but the food was great and our server Francisco(?) was amazingly helpful when we asked for suggestions.
Yes, I enjoyed the menu set up with foods from regions in boston. The lounge area was cozy and comfortable and the server was attentive.
The food quality was extremely disappointing - far below what we would have expected for a Hyatt.
excellent coupon value. lovely location right downtown. easy access from green line.
Good food, incredibly slow service. Waited 35 minutes before we got our first glass of wine. Food is very good, nice ambiance all around. But if you’re in a rush, this isn’t the place to go.
Went there Sat. night and thought overall, very good value for the voucher deal of $68. Calimari and shrimp cocktail apps. were very good and the mains as well; seafood ravioli and the salmon. Wine that came with it was a really weak pour but good nonetheless. We did feel the service was spotty however; sometimes long waits for waiter to return to check for drink refills or put our order in and I did see similar comments about the service previously. I would recommend this at the voucher price; not sure about going there to pay full price however.
Very slow service
Avenue One at the Hyatt Regency Boston is rated 3.9 stars by 846 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.