Austin's Saloon and Eatery

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1. MP

   MaryPat

   Chicago

   25 reviews

   vip
   3.0

   25 reviews

   Dined 4 days ago

   overall3food3service3ambience3

   We like Austin's but this time was tough as we were seated in the bar and had a group of 6. It took a really long time to do everything from ordering drinks to ordering food to getting the food.

   Report
2. OT

   OpenTable Diner

   Chicago

   38 reviews

   5.0

   38 reviews

   Dined 4 days ago

   overall5food5service5ambience4

   Got seated right away. Excellent server; excellent food portions and excellent tasting food. Just couple of things that can easily be improved, 1) in the main dining area the music was way too loud. Need to lower the volume so couples and families can hear themselves talk. 2) need a bigger platter, or decent size salad bowl for the salad. They always serve an excellent portion of salad, but it easily overflows onto the table. Never understood reason they don’t put their salads in a bowl, so it can properly contain the salad food. But currently it creates such a mess.

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3. JE

   JEFFR

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food4service5ambience5

   Probably need more servers, seemed waitress is hustling but too many tables for 1 person

   Report
4. SL

   SteveL

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   Ideal to be able to eat just prior to a show here. Had a gluten free pizza that was rather exceptionally good.

   Report
5. J

   Jack

   Chicago

   55 reviews

   vip
   3.0

   55 reviews

   Dined on January 8, 2023

   overall3food5service2ambience3

   Meal was very good but the service was lacking. Drinks were ordered a wine and ice tea with lemon and sugar. Tea arrived with out sugar. Sugar arrived same time as salad which seemed excessively long wait. While half way through salad the meal was delivered. Eat hot meal or finish salad? Ask for extra napkins and was advised none were available only cloth one at table setting. Only knife and one fork in setting. Was never ask how meal was and was not contacted again until bill arrived. Have enjoyed Austin’s many times and this was first time we were unsatisfied with service. Hope this review helps and hope to come back soon.

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on January 7, 2023

   overall3food5service3ambience3

   We had requested to sit outside and the greeter completely dismissed that request and didn’t even try to make it happen.

   Report
7. OT

   OpenTable Diner

   Chicago

   8 reviews

   vip
   5.0

   8 reviews

   Dined on January 7, 2023

   overall5food5service5ambience5

   My boyfriends first time here and he was blown away! We were celebrating my promotion! The food was outstanding as well as the margaritas were delish! Def will be back to try even more of the menu! Service was great as well and we were in and out in about an hour and 15.

   Report
8. JH

   JimH

   Indiana

   15 reviews

   vip
   5.0

   15 reviews

   Dined on January 5, 2023

   overall5food5service5ambience5

   It’s our favorite place for mid level “Elegant” food! Brianna in the bar area is a wonderful asset to Austin’s.

   Report
9. SB

   SteveB

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on December 28, 2022

   overall5food5service5ambience4

   Great local place with a nice bar area, indoor seating and outdoor seating enclosed during winter months. Wonderful staff that is always great and very attentive. Food never fails. Everything is very good and portions are typically enough to share. Highly recommend. Inside the main dining area can get loud.

   Report
10. MH

    MarlynH

    1 review

    5.0

    1 review

    Dined on December 15, 2022

    overall5food5service5ambience5

    We had a table of six and everyone liked what they ordered. The food was fast and fresh. Large portions too.

    Report
11. DT

    DavidT

    1 review

    4.0

    1 review

    Dined on December 9, 2022

    overall4food4service2ambience3

    We were made to wait 45 minutes BEYOND our reservation time to be seated. The lemon-lime soda was awful. I sent it back, TWICE. It took 30 minutes to get the wait staff's attention. Everyone enjoyed their entrees. The carrot cake is ALWAYS amazing.

    Report
12. KM

    KathleenMichael82

    Chicago

    13 reviews

    5.0

    13 reviews

    Dined on December 7, 2022

    overall5food5service5ambience5

    There is an extensive menu, so lots of choices. I had made a reservation, so our table was ready for us. Our group really enjoyed our dinner there.

    Report
13. S

    Sally

    Chicago

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 6, 2022

    overall5food5service5ambience5

    Absolutely delicious fajitas and excellent service!

    Report
14. S

    Scott

    Chicago

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 4, 2022

    overall5food5service5ambience5

    Just fabulous food and fantastic service!!

    Report
15. T

    Texsun

    Chicago

    47 reviews

    vip
    3.0

    47 reviews

    Dined on December 3, 2022

    overall3food4service2ambience2

    Like other businesses seems to be staff shortage. Large party that came in after our party of 3 left 30 minutes earlier. Our server was working our room and another. We were there close to 2 hours with a 530 pm reservation. Food was great as was dessert but it took at least 20 minutes to get a simple dessert.

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16. EZ

    EricZ

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on November 26, 2022

    overall5food5service5ambience4

    First of all, what a pleasure to walk in, reference the OpenTable reservation and then be ushered to our table. Love It!

    Report
17. DR

    DonnaR

    Chicago

    15 reviews

    5.0

    15 reviews

    Dined on November 23, 2022

    overall5food5service5ambience5

    Really nice food and very cool deck. Love it!

    Report
18. W

    Wally

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on November 15, 2022

    overall5food5service5ambience5

    Went to celebrate a birthday. Made reservations and thought we were running late and called to make them 15 minutes later. The young lady was so nice and accommodating. Turns out we were only 5 minutes late. We were welcomed so cheerfully and sat right away. We decided to sit in the Patio area. It was decorated so nice for the holidays. Our server was awesome! The service was very good! Had an absolutely wonderful time and good food! Will definitely be back!

    Report
19. OT

    OpenTable Diner

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on November 4, 2022

    overall4food4service3ambience3

    The service was very slow. It took a long time to the drinks and too get the food. My food was at the table but was missing my potato . It took a few minutes to get the potatoes. I have been to Austin’s a lot and lately the service has been on the no so great side.

    Report
20. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5

    Anniversary

    Report
21. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on November 2, 2022

    overall5food5service5ambience3

    Good food and service, noises

    Report
22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5

    My son graduated Navy Bootcamp and we decided to go! Customer Service was Great!

    Report
23. J

    Jgr13

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on October 27, 2022

    overall5food5service5ambience4

    Excellent menu with so many good choices. The Mediterranean chicken was delicious and large. Part of it needed a little more cooking because it was too red. Everyone else enjoyed everything and we had very good service.

    Report
24. JD

    JohnD

    Chicago

    6 reviews

    vip
    5.0

    6 reviews

    Dined on October 21, 2022

    overall5food5service5ambience5

    Fantastic service by our server Sam!

    Report
25. NG

    NGKG

    Chicago

    35 reviews

    vip
    3.0

    35 reviews

    Dined on October 18, 2022

    overall3food3service3ambience3

    I ordered a Pretzel Bun Chicken Sandwich and a chicken sandwich on regular bun came out. I mentioned that as not what I ordered. The server brought out a pretzel bun. When the bill came, I was charged $1.50 extra for the pretzel bun, which was more than they charge for the Pretzel Chicken sandwich. My wife ordered a turkey burger sandwich and asked for a pretzel bun. When the bill came, I was charged $1.50 extra for the pretzel bun. The server should have indicated there was extra charge. Management should have servers indicate to patrons when extras charges apply.

    Report
26. M

    Mango

    Chicago

    14 reviews

    vip
    3.0

    14 reviews

    Dined on October 16, 2022

    overall3food2service2ambience3

    It looked like they were short staffed. Orders were wrong and they did not make an effort to make it right.

    Report
27. m

    marty

    Chicago

    4 reviews

    vip
    5.0

    4 reviews

    Dined on October 12, 2022

    overall5food5service5ambience5

    As always, excellent food and generous portions. Has become a favorite place to meet friends & catch up; never rushed to leave.

    Report
28. PP

    PattyP

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on October 6, 2022

    overall5food5service5ambience5

    N&S is always a wonderful dining experience. The staff is so attentive and knowledgeable. They are very concerned that you are enjoying your experience and the meal. The food is some of the best in dallas and the country. Always such a special night to spend there.

    Report
29. JG

    JaneG

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 30, 2022

    overall5food5service5ambience5

    Yummy food as always.

    Report
30. EC

    EllenC

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on September 26, 2022

    overall5food4service5ambience4

    Great service

    Report
31. DW

    DebbieW

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 23, 2022

    overall5food5service5ambience5

    Ate dinner before a show in the fuel room. Service and food were great. We liked the many menu options.

    Report
32. SN

    SaturdayNight

    Chicago

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5

    I received a message from open table that we missed our reservation. My party of five did dine this eve. If there’s something you can update I. Your system to mark us as attending I’d appreciate it (for the points) thanks, Joe M

    Report
33. K

    Kim17

    Atlanta

    12 reviews

    5.0

    12 reviews

    Dined on September 16, 2022

    overall5food5service5ambience5

    Family birthday

    Report
34. DK

    DebbieK

    Chicago

    20 reviews

    vip
    5.0

    20 reviews

    Dined on September 9, 2022

    overall5food5service5ambience5

    Great food and service! Love it at Austin’s!

    Report
35. OT

    OpenTable Diner

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on September 3, 2022

    overall5food5service5ambience5

    Great service. Food was delicious.

    Report
36. BC

    BobC

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5

    Great food, great service at a local neighborhood dining restaurant. Five star !

    Report
37. JG

    JaneG

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on September 2, 2022

    overall5food5service5ambience5

    Yummy food as always!

    Report
38. CW

    CraigW

    Chicago

    7 reviews

    2.0

    7 reviews

    Dined on September 2, 2022

    overall2food4service1ambience4

    Unfortunately the service and wait time for our food was unacceptable. We did let the host know when we left. We’ve dined here many times and never has it been this bad. There was no communication by the staff or a manager to let us know why they were slow and non responsive. A simple gesture by a manager to comp our drinks or part of the meal would have helped. But they were no where to be find.

    Report
39. OT

    OpenTable Diner

    Chicago

    5 reviews

    vip
    4.0

    5 reviews

    Dined on August 26, 2022

    overall4food4service4ambience5

    The clam chowder was like water. The service was fine and I love the outdoor patio.

    Report
40. AG

    AnitaG

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on August 17, 2022

    overall5food5service4ambience5

    Normally service is outstanding. We had a new waiter and I think he may have been overwhelmed with the amount of guests he was servicing.

    Report