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Very nice experience. Service was especially good. Food and drinks were delicious.
Robert S. Thank you, we cant wait to serve you again. Cheers! Debra Torres General Manager
Customer service level terrible need to work on many factors. Manager needs to work on her management skills as well as customer service.
Dear Wesley B, I am sorry to hear that you were not met with better guest service. Please feel free to contact me directly, if you would like to offer more details about what was displeasing. Kind Regards, Debra Torres General Manager
Space was pretty but food was blah and cold even fries weren’t very good
Dear Anonymous, We are sorry to hear your food was not up to our better. Please try us again. Kindly, Debra Torres General Manager
This was a lunch after viewing the Christmas windows at Macys on State Street. Our server, Melissa, knew when to come by and when to “leave us alone”. She made the already good meal great.
Dear Larry G. Thank you for sharing the experience. We appreciate hearing that Melissa provided service to your liking. Kindly, Debra Torres General Manager
Atwood has always been consistently good, but I do believe that the food is even better since Staypineapple has taken over management.
Dear Shirley S. Thank you. We appreciate your int of view! Warm regards, Debra Torres General Manager
The Atwood is a great option if you are on State St shopping or going to the theater. With its big windows, it is very airy and has a good view of outside. The menu is short and simple, but the food is good and well priced -- you can always find something good to eat. The service was super friendly.
Dear CArlos, We sure appreciate your review. Its quite clear and helpful. We hope to serve you again. Warmly, Debra Torres General Manager
We love this restaurant. Always feels like date night + great service and food. Last Saturday’s absolute standouts - the seasonal Butternut Squash -Apple Soup with harissa spiced pumpkin seeds and for dessert the Peanut Butter Cup. OMG!!
Dear Anonymous: Thank you, We cant wait to serve you again, Cheers, Debra Torres, General Manager
I could not in good judgement recommend the Atwood resultant in the iconic pineapple hotel on the Chicago loop to a friend
The service was exceptionally slow
It was not the fault of the staff assigned tables but the quantity of tables assigned to the available personnel
Food arrived over cooked and dry or cold and both
The presentation was really poor and to put it mildly
Scraped together on a plate would be kinder but an honest description
The Atwood which used to be decent should be avoided
Try Triattoria No 10 since the staff menu and overall ambience are superb
Dear Stephen F. We appreciate hearing opinion and sorry we were not to your liking. Warmly, Debra Torres General Manager
Overpriced (that’s nothing new downtown), super small menu, chicken salad quesadilla was awful!
Dear Patti R. Thank you for sharing your review. We are sorry to hear that the quesadilla was not to your liking. Please try us again! Kindly, Debra Torres General Manager
We were visiting from Florida and had tickets to see Hamilton. The Atwood was the perfect pre-theater dining experience. My husband and I are both vegetarians. There were many options for us to choose from and the food we had was delicious! Very polite and professional wait staff. Excellent experience. We will definitely go back next time we are in town.
Dear Anonymous, Thank you kindly for sharing your dining experience in Atwood. WE cant wait to you retrn to see us in Chicago and look after you. Cheers from us all, Debra Torres General Manager
My eggs benedict was pretty poor -- too creamy but bland at the same time. Ham was thin and not tasty, eggs were even bland. On the positive side, our waiter and the staff gave us ample time together -- my friend has stage 4 cancer and we needed unrushed time to spend time together. Despite it being a busy day for brunch, they didn't try to rush us out.
Susan D, Thank you for choosing atwood to spend special time with a friend. Kindly, Debra Torres General Manager
The food was delicious, we went for brunch and I had the eggs benedict.
Dear Jennifer M, We are glad you enjoyed the eggs benedict. Please come back soon. Kindly, Debra Torres General Manager
Great place for Brunch! Great location! Good food, lively atmosphere and in the heart of State Street activities!
Dear Julie W, Thank you. We look forward to serving you again when you are in the Chicago loop. Kindly, Debra Torres General Manager
The menu is very limited at Atwood and they don't have any additional specials. My salmon was good, although way over priced. my daughter got the butternut squash because there really were limited options. She did not like it. They didn't take it off the bill but brought over a $4 sorbet. The Creme Brulee was really good. Atmosphere is nice but with such a limited menu I would not go back.
Dear Amy G. Thank you for joining us in atwood. We appreciate the feedback. Yes, we dont always feature a special but there are days the farmer entices us and we bring on something special. We hope you try us again! Kindly, Debra Torres General Manager
Solid place, food was yummy.
Dear Anonymous, Thank you for joining us for a meal in atwood. Please come back soon for the holidays! Cheers, Debra Torres General Manager
We have returned to Atwood for business breakfast meetings 3 times in the past year. Warmly greeted, meeting requests honored, fun shirts on staff and good food. We had 3 typical American breakfasts and 3 healthy yogurt & fruit breakfasts. Great location. Friendly staff.
Dear Michael C. We very much appreciate the great review. We look forward to serving you again when you are in Chicago. Warm regards, Debra Torres General Manager
Food was good but it took longer than expected and the table runner not the waiter apologized for the wait. Seemed like the food was sitting and forgotten about since the entire egg dish was luke warm.
Dear Anonymous, We appreciate the review. It alerts us to a moment we can improve, wether its table service or timing. Please come back soon and give us another try Kindly, Debra Torres, General Manager
Great for a date night. Beautiful, fresh decor. Interesting menu. Really enjoyed the live cellist.
We had a great meal and the server was excellent!
This restaurant is adorable! It’s very intimate. The cocktails were fabulous. My boyfriend loved the steak he ordered. I would love to go back to try more of the dinner menu or the brunch menu!
I HAVE recommended it - for well over a decade. The product is still excellent - great cocktails and apps and dinner. The bar staff was snippy, the hostess acted incredibly uninformed about her establishment. The women at the table behind us were commenting that it was so bright in there that it looked like an operating room. We concurred, but were waiting until 7:30 to say anything. When nothing happened moving into prime dinner time, I kindly asked a server, then the hostess, then a busboy if the spotlights could be at all dimmed. I saw the hostess walking around looking at light switches, but not actually touching any. It remained blindingly bright until we left at about 8:45, deciding to dessert and drink somewhere else because it was too much to bear.
Our server was great. Food was excellent. Nice menu options too.
Dear MP7699 Thank you for joining us in atwood, we appreciate the nice review, Please come back soon Debra Torres General Manager
Enjoyable meal with a good ambiance. Would recommend for either an upscale casual or business lunch
Dear Matt, Thank you for joining us in atwood for a meal. We look forward to serving you again. Kind regards, Debra Torres General Manager
Had dinner prior to the theater. Long wait for the entree. Nothing special
Dear Ester, Thank you for joining us. We appreciate knowing about the long wait for dinner. Please dont hesitate to try us again, that was unusual for our service. Kind regards, Debra Torres General Manager
The beer I wanted they just ran out of. The main entree I wanted they ran out of. Another entree I was thinking of getting they ran out of. I overheard the waitress at the next table telling people who had just been seated the two entrees that they were out of, and now an additional entree was added to that list also. It was to the point where I would have said "well what do you have?".
Dear Anon, We appreciate your review, so sorry about the lack of item availability. I know it is not normal for us to be nearly cleaned out even after an extremely busy day. However, we do hope that you try us again next time you are in the Loop as our menu serves up lots of choices. Kind regards, Debra Torres General Manager
I can’t eat onions so we had then leave them off on our pepperoni and cheese flatbread. What we got was a very sparsely covered serving that had very little cheese and not much more pepperoni. Manager took it off the bill. The Atwood burger was good. Actually 2 2ounce patties (?) on a bun with cheese. The wine was fine. Total bill for burger and two glasses of wine minus flatbread and tax was $40.
We’d go back but it isn’t at the top of our list.
Dear JeffP, Thank you for joining us. We look forward to serving you again next time you are in the Loop! Kind regards, Debra Torres General Manager
The food and cocktails were delicious. Great service too. I highly recommend!
Dear Katie, Thank you. We are thrilled you enjoyed Everything, come back soon! Sincerely, Debra Torres General Manager
Great place to dine. Great food and service. Highly recommend
The revamp of this restaurant is awful. Much too noisy for conversation. Décor cold.
What an awesome birthday afternoon experience! The Atwood has a very cozy waiting area, polite waiters and staff and most of all delicious food. The Crispy salmon was to die for! I never eat the skin, but this time -- I ate it all! Super crispy and delicious! Restaurant Manager, Mr. Joseph Swanchara was so kind and attentive to us. He came over to our table several times to check how things were. He was so sweet to offer me a birthday treat on the house, their delicious fudge a la mode. Yummy! We never felt rushed (although we did stay a bit longer due to the blocked off street for the Columbus Day Parade). Cousins will be visiting next year for the Chicago Marathon and we definitely plan on staying at the Pineapple Hotel for a few days and dining at your wonderful restaurant again.
Dear Tess B, Thank you for sharing your wonderful day with us in atwood. We always like to hear when someone has had a special time and included us in the magically feeling. We look forward to seeing you again. Cheers! and here's to the next celebration. Kindly, Debra Torres Atwood, General Manager
Lots of good choices on Brunch menu and all at reasonable prices. It took a while for my meal to arrive but it wasn't a horrendous waiting time.
Danata A, Thank you for joining us at Brunch. We cant wait to serve you again. Kind regards, Debra Torres Atwood General Manager
I come to this spot whenever I am in Chicago. Never disappointed.
Dear Dk65, Welcome back! We are delighted to hear that you enjoyed your visit again with us in Atwood. Kind regards, Debra Torres Atwood General Manager
We celebrated our anniversary.
Dear CarenZ Thank you for the 4 star mention, we hope to serve you again soon! Kind regards, Debra Torres General Manager
Food here is great. The squash soup was so flavorful with hints of apple. The salmon with leeks was perfectly cooked. I come at least monthly and me and my friends enjoy our time there. It can be loud on Saturday evening but lunch is more peaceful.
Dear DrewChicago, We are so very thankful for your support and truly love hearing how pleased you are with Atwood. Thanks again, Debra Torres General Manager
Great! Slightly slow service and loud but overall well
Dear Anonymous, We appreciate your 5 star mention, and look forward to serving you again. Kindly, Debra Torres Atwood, General Manager
Great downtown place for a business dinner, theater dinner, etc. Nice atmosphere, nice menu and great wine list. Service is professional and attentive.
Dear tomthediner, We are thrilled to hear you enjoyed your dining experience with us in atwood. We hope you will return in a couple of week when we add new wines to the list and winter drinks too! kind regards, Debra Torres General Manager
It was fine. Food tasted good, choice okay. No gluten free bread for toast.
Dear NinaH, Thank you for dining in atwood. We are looking for good gluten free bread. We have had some and its was just okay. Please give us some try while we discover a good one. Kind regards, Debra Torres, G.M.
I made a reservation to have dinner with a family member who was visiting. We arrived early and were seated right away. Service was excellent and the waitress was knowledgeable. I love the ambiance.
Dear Anonymous, Thank you kindly for sharing your nice experience with in Atwood. Please visit us again, especially when you are in the Loop area. Regards, Debra Torres G.M.
Server was not that helpful and the food was good, but overpriced.
With a friend for brunch. The staff
Dear Damaris C, We hope your brunch was delicious. Please come back soon. Thank you for joining us in atwood. Debra Torres General Manager