We received an email from AC thru Open Table on Friday that our Saturday tea reservation was "cancelled by the restaurant" with no explanation given, so we had to make plans for tea at the Four Seasons instead. My Friday phone inquiry to the AC manager was not returned until Saturday suggesting an earlier time than our original reservation. This is my first such experience ever (including New York, London, and Paris tea).
Went to Astor Court for high tea , the hotel ,the St Regis is gorgeous.
The tea selection is great. I had an amazing Vanilla Roibos tea. The menu served on the tower is new, with more health conscious food. There are adequate sandwiches, and a quiche option The sweets are multiple as well, but after you eat the savory food, you may not have room for the sweets. There was no live music, that would have been nice!
The time between tea arriving, and the tower of food was too long ( over one hour). You are provided a cherry scone while you are waiting for your tower. By the time the tower arrived, I was full on tea, the timing should be better.
The waiter in my section ,should have been more attentive, at the price of the high tea $ 55, up from $ 45 and without champagne, service should be impeccable.He told the story of High tea to the table next to mine, never to my table, and he did not serve the table when I arrived( my guest was already seated), I had to ask the hostess to send a waiter to the table.
I was a bit disappointed with this visit, having had previously great experiences at Astor Court
This is one of the nicest hotels in the city, but it didn’t feel like it on New year’s day. It was a small buffet with few choices. The best part was the cocktails and house special Bloody Mary. The omelette Bar was very good but everything else was so so. No bagels for the lox. Only crackers. No bread, really. Not enough servers.
We were looking for a bfast place where our family could relax and catch up with a special family friend. Astor Court provided the perfect atmosphere for our gathering—opportunity for conversation, unrushed and relaxing time. We made a res on Open Table and arrived 2 min ahead but the hostess was obviously unprepared for our party of 8. Our well traveled adult children were quite surprised at the level of serivce and appt for this level hotel. The food was very good (4) spinach was in omelette when requested no spinach but stuff happens; and food is was delivered together with serviers reaching inf fromt of and across our party. No one offered to take our coats so they were bunched up around us. Not a horrible thing but for this level hotel we all agree that the serivce from front door to table was noticeably less than polished.
Breakfast after seeing Santa. Group of 9, and it took about an hour for the food to come out.
Always a consistently classic Wonderful experience in all possible ways!
Dr. Joanna Iodice
Astor was fine. Your parking situation—a nightmare. One of my guests was charged $15 for parking for an event. Couldn’t get it back. Too many cars and people. Embarrassing to me since invited the two as my guests. Your Astor Court manager will
Most likely help me get the money back but I don’t have time to follow up
Love coming at Christmas for the gingerbread house and all the decorations! And our attentive waiter, Harry, was the best!!
Great special experience. Solid service and good. This was about the experience.