Artisan Bistro

4.4
840 Reviews
$31 to $50
Contemporary American

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Pre/post Theatre
Artisan Bistro is a modern and inviting dining room dressed in rich dark and light woods with elegant European design elements. Accents of black, off-white, cognac, blues and warm grays echo a classic bistro look and feel. Crafted wood wainscoting throughout the room and soft ambient lighting from above highlight the white-washed, wood floors to further enhance the bistro-like setting. New stitched-leather booth seating lines the dramatic floor to ceiling wall of windows overlooking Avery Street and two high-top u-shaped booths frame the space on either end. Additional cluster seating is intimate and close, allowing for easy conversation and lively exchange. Artisan Bistro features fresh, local seasonal dishes that present artisanal cooking in an approachable way.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 840 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.6
service
4.3
ambience
3.7
value
Noise · Quiet
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Overpriced
New England
1 review
Dined on November 13, 2021
Overall2food3service5ambience3

Quite overpriced for what you get. Service is very good, but there are options with much better food just a couple blocks away- Stoddard's, Marliave, even Legal Crossing all have better or superior offerings at an either equivalent or lower price point.

OT
OpenTable Diner
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

A friend and I had brunch there before the theater yesterday. I’ve been there several times over the years but it was her first visit. We allowed plenty of time and had a delicious meal and a relaxing time!

OT
vipOpenTable Diner
New England
1 review
Dined on November 11, 2021
Overall3food2service3ambience1

The price of.Macallum 12 whiskey was extremely high. The hamburger was specifically ordered very rare and was served medium. When we looked at the ticket order the server ordered medium rare. Server was non responsive to our comments

OT
vipOpenTable Diner
New England
3 reviews
Dined on November 9, 2021
Overall3food2service5ambience5

Medium rare steaks came out well done. We didn’t have time to send back as we had a show to see. Was very disappointed. Our waiter was amazing however.

n
vipnoankpearl
New England
94 reviews
Dined on November 4, 2021
Overall4food4service4ambience4

Delicious food, attentive service. Everyone at our table enjoyed their food. I suggest that the "additions" or sides to dishes be served in greater proportions. For example, a spinach it would have been nice to have more accoutrements. The pan-roasted chicken was delicious but I'd rather have more potatoes and roasted vegetables than two huge chicken breasts, which are impossible to finish. Just a thought...

R
Royce
San Francisco
4 reviews
Dined on October 25, 2021
Overall5food5service5ambience5

We asked for the round table when we booked a table. They kindly offered us the table. We really appreciated it. We had steak and salad with steak. Both of them were great. We also had drinks at the lobby after dinner even though the bar was not open on Mon ans Tues. The server was so nice and friendly.

a
allisonc
New York Area
1 review
Dined on October 24, 2021
Overall3food2service2ambience4

For the cost the experience was sub par. Repeatedly asked for my water to be refilled without success. Food was adequate but for the price would have expected better.

JD
JayD
New England
1 review
Dined on October 19, 2021
Overall5food5service5ambience5

Excellent experience ty again hostess outstanding server as well

OT
OpenTable Diner
New England
3 reviews
Dined on October 12, 2021
Overall5food5service5ambience5

The hospitality was impeccable. From the hostess to our server, and everyone in between, there were nothing but warm smiles and welcoming attitudes. The food was great too, but the people were top notch!

OT
OpenTable Diner
New York Area
1 review
Dined on October 11, 2021
Overall2food3service2ambience1

Quite informal setting, not what I expect from a restaurant at the Ritz Carlton

OT
vipOpenTable Diner
Philadelphia
1 review
Dined on October 9, 2021
Overall1food3service1ambience2

The service was awful. The food was overpriced. That’s pretty much it. I would never go back.

JD
JuliaD
Oxford
3 reviews
Dined on October 9, 2021
Overall4food4service4ambience4

Birthday event there before a show in the theatre district.
They brought out champagne and a little birthday treat at the end.
It’s close to the theatre district and was really nice !

OT
OpenTable Diner
Washington DC
15 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Excellent dining experience celebrating successful completion of an exam! Looking forward to dining here often. The service was noteworthy as well.

t
thedrarrived
New England
16 reviews
Dined on October 5, 2021
Overall5food5service5ambience5

Excellent service. I was so pleased with Mouad and Bal. Their attention to my every detail was impeccable.

JC
JohnC
New York Area
3 reviews
Dined on October 2, 2021
Overall4food5service4ambience4

Brought our daughter and friends out for dinner as they attend BU here in the city. All other choices where booked as it was last minute and later in the evening. This place was quite and the ambiance was great. The meals where spectacular although pricey. From the bolognese to the Steaks all approved and the three large cookie desert was the icing . Restaurant is a-joined with the Ritz Carlton

OT
vipOpenTable Diner
New York Area
1 review
Dined on September 26, 2021
Overall1food1service1ambience1

Terrible experience. We waited at least 15/20 minutes to give our food / coffee order and then at least 45 minutes after that for our food and it never came. We got up and left. We ordered fairly simple dishes too - eggs and toast!!!

GH
GardengirlH
New England
1 review
Dined on August 13, 2021
Overall5food5service5ambience5

Wonderful breakfast - beautiful food presentation and attentive service. Thank you!

JB
vipJohnB
Tampa
4 reviews
Dined on August 6, 2021
Overall5food5service5ambience5

Great spot for a bite to eat before a show. Ended up coming back to the lobby bar afterwards!

s
seafood4me
New England
33 reviews
Dined on July 10, 2021
Overall4food4service5ambience3

The service is very much in the tradition of the Ritz Hotel, which means attention to detail, sincere, friendly, and professional. While my club sandwich was delicious, and my friend said her burger was also tasty, unfortunately her burger was not cooked to her specifications. Obviously, she could have sent it back, but since it was tasty, she excused the level of doneness. For those that like it a little quieter, it's best to sit by the windows. The booth seats by the bar can be very noisy if there are a lot of bar patrons. We felt like we were part of the bar couple's conversation from where we sat.

All in all, the Artisan is a nice place - pricey, but nice.

L
Liselotte
Seattle
9 reviews
Dined on June 20, 2021
Overall4food5service5ambience3

The only reasons I did not rate this outstanding were the ambience and the fact that small plates (appetizers, salads) were priced almost as entrees. Tables were not set until seated and the place was totally barren and unwelcoming when we entered (no other diners). Decor is basic hotel restaurant. But the food was delicious (perfectly cooked tenderloins served with a lovely salad) and staff were friendly. Our server went the extra mile and had each of the two tenderloins on the shared order prepared at two different temps to preserve marital harmony!

J
vipJesus
New England
2 reviews
Dined on June 4, 2021
Overall5food5service5ambience4

We have cherished The Artisan for years, and our return yesterday didn't disappoint. Of course, the food is excellent and prepared beautifully (those filet mignons!). The best part though was to be attended by Eugene, simply the best waiter in the world.

R
Rmc1229
New England
12 reviews
Dined on March 5, 2020
Overall4food3service5ambience5

Great ambiance and wonderful service! The filet could’ve been cooked more on the rare side than medium. Our server was very friendly and attentive!

K
vipKayli
Central Coast
7 reviews
Dined on March 3, 2020
Overall2food3service2ambience3

Was super excited to enjoy an afternoon at Artisan and found myself very disappointed with the experience. Service was spotty (we found out after waiting 15 minutes for our pre-ordered dessert that our waitress had gone on a break) and food was only alright with our taco appetizer cracking before we even fully picked it up + dessert only okay. For the price, I’d definitely choose many of the other great restaurants nearby.

JG
vipJaneG
New England
6 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Waitstaff, hostess and servers are so friendly and welcoming - outstanding service!

DF
vipDaveF
New England
23 reviews
Dined on February 22, 2020
Overall2food1service4ambience3

We arrived at 5:15 so the restaurant was not busy. The service was attentive to our need to be done before 7:00 PM. The appetizers were adequate, soup and a flatbread pizza. Two of us ordered the burgers, one medium rare, the other medium. Both arrived medium well to well done but we didn't want to take the time to send them back. We shared a creme brulee that was not up to expectations. The cost for this meal including 2 coffees and an additional appetizer with tip came to over $200.00. We won't return.

SC
SusanC
New England
3 reviews
Dined on February 20, 2020
Overall2food2service5ambience4

Nice Bistro, but sub par food.

DR
vipDeRH
New England
23 reviews
Dined on February 19, 2020
Overall3food4service3ambience3

Unfortunately Artisan was understaffed the night we dined. Every table was booked. The hostess stepped in to take our order. We had theater tickets and had informed our server upon arrival. One of our party was a few minutes late which didn’t help. With the delays in placing our order, etc., we made it to the theater barely in time for the curtain despite booking our dinner reservation to allow for two hours. This was supposed to be a celebratory dinner but ended up being stressful. Fortunately, the food was good.

OT
OpenTable Diner
New England
5 reviews
Dined on February 19, 2020
Overall5food5service5ambience4

Very good restaurant. Server was excellent. We used a Travelzoo voucher. Such a great deal $75 for 2 drinks , one shared app, and 2 entrees. It is in the Theater district. You can park right in the garage attached for $20 if you use the Spothero app. The food was excellent. Had the cod over a mushroom pasta. We ordered the chocolate linzer dessert, it was just ok. Not really any chocolate in it. I would definitely recommend this restaurant, especially if you are going to the theater.

OT
OpenTable Diner
New England
1 review
Dined on February 19, 2020
Overall5food5service5ambience5

Birthday dinner with my daughter in law

OT
OpenTable Diner
1 review
Dined on February 18, 2020
Overall5food4service4ambience5

Had a good time especially since the movies were so close

KD
vipKD161
New England
4 reviews
Dined on February 16, 2020
Overall1food1service1ambience1

Don’t waste your time or money! Menu/food and service leaves a lot to be desired.

f
firedog
New England
3 reviews
Dined on February 15, 2020
Overall4food3service5ambience5

nice place with great service, the entrees are well over priced without truly being outstanding. Complimentary bread was excellent as was the spinach salad.

JD
JenD
1 review
Dined on February 15, 2020
Overall5food5service4ambience5

Good food. Well presented. Portions on the small side. Low noise level. Good wine selection. Not rushed. A little more attentive service would be great but nevertheless was still adequate. Nice atmosphere.

EF
EdwardF
New England
1 review
Dined on February 15, 2020
Overall2food2service3ambience2

Food was ok. Should be much better given the cost of an omelet. Ambiance was more like a 3-star hotel dining experience than a Ritz Carlton experience.

OT
vipOpenTable Diner
New England
3 reviews
Dined on February 14, 2020
Overall4food5service4ambience4

We were on our way to Plaza Suite so Artisan, which we have enjoyed before, was perfectly situated. Valentines Day special was a full dinner so we ordered it. Four corses and all very good. The app was a little skimpy, the Soup was quite nice, and the entree, halibut and filet were ample and delicious (steak was perfectly rare). Dessert was super skimpy. All in all very good. A minor issue since our waiter asked us if we’re going out, was the length of time between courses to the point that even though we arrived at 6 PM we had rush dessert in order to make our 8PM curtain

OT
OpenTable Diner
New England
2 reviews
Dined on February 14, 2020
Overall3food2service4ambience4

I was diappointed in our visit to the Ritz’s Artisan last week. While the folks out front were terriic, the waiter was medium. Not bad but not particularly knowledgeable. The grilled oysters weren’t great. My girlfriends cauliflower steak was just OK, not particularly interesting...My $39 scallops were served cold. Then heated up on the same plate and reserved luke warm. — they never seemed freshly cooked. And we were not there at a peak time. It was 2/3rds busy — and beofre the rush...

The bread was excellent and the setting and ambiance are very nice, but I expected a lot more from the Ritz. If you are charging $39 or $50 for a plate in a bistro like setting, it ahould pretty exquisite. — or at oeast felt more of an effort should be made.

I would go back for a burger, maybe, but not dinner and would not recommend it to others for dinner...

Sorry!

N
vipNoise
New England
75 reviews
Dined on February 11, 2020
Overall3food1service4ambience3

Great pre theater location.
Space could use an upgrade.
Food average
Good service.

KT
vipKellieT
New England
14 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

This was the first time dining here for my fiancée and I. Our friends highly recommended this place and I’m glad they did. The food was delicious, but what we appreciated most was the service all around.

d
duendeduo
New England
12 reviews
Dined on February 8, 2020
Overall4food4service5ambience5

The Artisan Bistro is located in easy proximity to the bustling theater district. The staff and service personnel are very accommodating and professional. The ambiance is inviting and the noise level acceptable. There is a full wine and cocktail list to accompany a range of generally good food offerings.

OT
vipOpenTable Diner
New England
17 reviews
Dined on February 1, 2020
Overall3food4service2ambience2

I would expect with a hotel like the Ritz Carlton housing this restaurant that I would be wowed. I was happy but not wowed.... we could have been anywhere.

FAQs

Artisan Bistro offers takeout which you can order by calling the restaurant at (617) 574-7176.

Artisan Bistro is rated 4.4 stars by 840 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.