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We had breakfast at Artisan Bistro this weekend and OMG we thought the dinner we had a few weeks ago was great, for the price and what you get you can’t beat breakfast, especially the buffet. Service was amazing as always! We’ll be back!
Great food and service. Menu was somewhat limited
Visiting on a Sunday provided a unique experience that could not be afforded otherwise. The staff took their time to get to know me and ensure that I enjoyed the experience, and I will definitely consider going back in the coming years.
The food was excellent, and the service is phenomenal.
Food mediocre and despite it being a quiet evening in the restaurant with relatively little for staff to do, the service was poor.
The restaurant was clearly understaffed on this visit. We had a much better experience last time. It was unfortunate, and based upon our previous experiences, I still recommend Artisan Bistro.
Everything was wonderful!~ Went here pre-theater and were happy from bread & butter to appetizer to main course to dessert.
Great service, took allergies "seriously."
My daughter and I always go there before the theater. The service on Saturday was beyond bad. Had a ask the hostess for the check three times. Never saw the server. They changed the menu...not an improvement. I guess we will have to find a new spot.
The Artisan Bistro is a favorite spot for me to get together with girlfriends. A great central location, excellent service and really wonderful food. I didn't realize they have a buffet on the weekends - brunch was really stellar.
You can enjoy a Sunday brunch and be selective in those items that are fresh and well prepared.
Get your carbs from the made from scratch pan cakes and waffles and forget the " thawed" croissants and mini muffins. Made to order omelets are great!
Pre theater dinner. Our waiter was excellent
a very disappointing experience; certainly expected much more from a restaurant within a Ritz Carlton. No waiter for first 15 minutes after sitting down; 45 minutes until drinks served! 2 of our 3 meals were good, one marginally acceptable. One of our party requested a "Faux-cocktail" and waiter said they don't serve those anymore; when we requested to meet the food/beverage manager ( who finally expedited our food order) she said he was wrong, that would have made one... almost worse than the original ( inappropriate) response. Noise level was deafening.
At Artisan Bistro we always enjoy a great meal with outstanding service. The bartender is friendly and precise and the waitstaff are all attentive.
Don’t go here! As a foodie who has eaten at most places in Boston, I can say this was one of the worst dining experiences in awhile. The Ritz Carlton should be ashamed to have their name on a place churning out tired chicken and flavorless sides, exorbitant princesses. The room was nice looking, but what’s the point. Go elsewhere!
I had the eggs Benedict. They were cooked perfectly and delicious. My friends had the buffet. Seemed kind of a lot of money for your basic breakfast buffet
Daughter’s last Boston Ballet performance of the season...
Eugene is the best. Keep up the good job.
Artisan Bistro used to be our go-to place when we came into town to go to the Opera House. I think we're going to find a new place.
There were significantly fewer choices on the menu. I recall beef tartar, cheese plate... Now it was a few choices and nothing truly unique. We weren't even given a wine list when we sat down. The main course had greens that were so slaty they were inedible.
I'm sad. This was a great place to eat, and now we don't think it's worth the money.
The food was outstanding. We had the vichyssoise which was served warm. Best potato soup ever! I had the roast chicken which was delicious and my husband had the scallops which he said were delicious with the risotto.
They did not serve a lunch menu until 3pm, only bruch, with the exception of certain salads. The salads were very poor, not tasty and not looking nice. The table was not ready when we arrived, although we made reservations through opentable and confirmed our reservation as well. I expected much more from Ritz- Carlton, do not have lunch here.
I had brunch with 4 friends at artisan Bistro on a late Saturday morning. I’ve always liked this restaurant as it is usually not busy and has a good menu and a wonderful location with very large, sunny windows.
The food was absolutely marvelous and I also heard good reviews on the Bloody Marys from those in our parties that ordered them. :)
Only downside is that they seemed a little short-staffed as we waiting quite a long time for our food - it was worth it once it arrived though!
Loved it. Always do.
Quick bite before the theatre included the hamburger on brioche (delicious), the flatbread (very good), a salad and two cocktails. Service was friendly but super slow.
Loved the service level and location. Food was excellent. The only things preventing me from giving this five stars across all categories were: (1) web site didn't make it clear that Brunch was served on Saturday NOT the lunch menu, so that was disappointing; (2) noise level was a bit high because of crying children, which I know can't be helped, but was a distraction nonetheless.
A great place to grab a delicious meal after a show. Creative cocktails and plenty of menu options. Service was very good. We will be back.
It's OK standard buffet brunch but not the usual quality you would associate being in The Ritz Hotel of Boston.
Breakfast pastry does not appear to be baked fresh and looks like was taken from a container and defrosted from a generic supply warehouse :-(
So eat everything but the carbs which most people avoid anyhow.
I think i ordered poorly. The harissa cauliflower was not cooked enough. It was hard and while spicy, the dish was boring. I love crispy, browned cauliflower and this dish didn’t come close. The gnocchi were heavy globs, not the light puffs I was hoping for. And the dish was not hot. The scallops were, on the other hand, cooked perfectly. There were lots of women by themselves, dining on their own and since that is often me when I’m on a business trip, I noticed they were well taken care of and the servers were all attentive. The staff was great—food was meh.
Very expensive, with a very limited menu. not good value at all, poor service, very slow and inaccurate.
Shared a wonderful dinner for two at the Artisan Bistro. The service and food were amazing.
Enjoyed the food and the first class service by the staff. Great place to wine and dine before the Ballet! Keep up the good work!
Very good. Salmon and flat bread excellent. Went before a show.
Service was terrible. We were first seated at a dirty table. Then moved with no apology. My friend had the buffet and I ordered a breakfast sandwich from the menu (fried egg with veggies on toast). She had finished her meal by the time my sandwich cane 30 minutes later. Our waiter disappeared and never offered us coffee or tea refills. Horrible experience.
The waiter was very friendly but overworked. Everything was too slow. Pretty space, but it wasn't worth the cost.
Too many televisions, the burgers were skinny flat and dry, my French fries were undercooked. The hostess was lackluster but the waiter provided superb service. Not what I expect from the Ritz Carlton renowned the world over for top level everything. Disappointing and not at the top of my list for next time.
Went pre-theater for the Ballet at The Opera House, with my mother. I mentioned this in my reservation, and although we were running a bit behind due to traffic, we were right on time. The service was warm and prompt, the food was very good, and my only constructive feedback would be the atmosphere. I expected a bit more upscale for a Ritz Carlton dining experience. Definitely stark, but not crisp... needs a facelift after a short period of time.
Waiter, Hermand, was knowledgeable and extraordinaryly nice.
Terrible menu and awful food
Service was surprisingly less than competent. Food was creative and well prepared. Not quite a Ritz quality experience.
Always a wonderful experience. I would highly recommend Artisan Bistro.