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About Permanently Closed - Artin's American Grill
This restaurant is permanently closed. Permanently Closed - Serving American favorites, prepared daily, using only quality fresh ingredients.
The interior exudes warmth, comfort and casual sophistication with intimate lighting, textured stone walls and rich woods. Come dressed casual or smart and enjoy the great food, service and atmosphere at reasonable prices.
Plano, TX 75024
American, Steak, Seafood
Hours of Operation:
Lunch: Monday - Friday: Daily: 11:00am - 3:00pm
Dinner: Monday - Friday: 3:00pm - 10:00pm
Saturday: 4pm - 10pm
North East Corner of Tollway & Legacy Drive
$30 and under
AMEX, Diners Club, Discover, MasterCard, Pay with OpenTable, Visa
Five story building parking facility behind the restaurant. Complimentary Valet Lunches M-F and Dinners M-Sat
Private Party Facilities:
Whether the occasion is business or pleasure, Artin's American Grill provides the perfect setting for your private or semi-private event.
Private Party Contact:
Private Event Coordinator: (877) 592-6697
Bar Dining, Bar/Lounge, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Wheelchair Access, Wine
Artin's American Grill - Permanently Closed Ratings and Reviews
I want to start by saying the Food and ambiance was amazing, but service was not the best. Table was left dirty for far too long after the meal was finished. Also when ordering wine by the bottle you expect a certain presentation when it comes to the table. I had to Pour my wife's glass twice because it was empty.
We've been regulars at Artin's since it opened, but unfortunately, it's been slipping lately. The past 2 or 3 visits, we've noticed that the prices have increased pretty significantly, while the food and service have declined. The food is still good, but not close to what it used to be. Last Saturday we went out for a family dinner and noticed that most of the long-time servers that we know and recognize are no longer there, nor was the usual maitre d. We drew an obviously new server who was not particularly well trained or attentive, so I only gave 2 stars for that. We've never waited that long for service, and it wasn't particularly crowded.
We noticed that the prices had increased - again, and all (even my kids) agreed that the food just wasn't at the quality we are used to getting at Artin's. I don't know if there is a new owner, manager, or what's going on, but it just isn't nearly the value that it used to be (used to be AMAZING price for quality). Would still suggest others try it, as it's still a pretty good restaurant, but we're going to start looking for a new go-to.
Everything was great, except I'm not sure what happened to their reservation system. We had a reservation for 7pm, and still wasn't seated by 7:25. We ended up just sitting at some bar tables by 7:30, it all worked out. It was NYE, so I'm sure that doesn't happen a lot.
New Year's Eve bust
We have dined at Artin's about one Friday a month for the past 2 years or more. We have also dined there on special nights because the food and service is always great. For the 3rd New Year's Eve in a row, we went to Artin's with a 7PM (early) reservation. When we arrived the place was packed and clearly overbooked. Wait was only 1o minutes for our table. When we sat, we ordered our drinks which arrived punctual. We then placed our food order of an appetizer, salad and main course. Appetizer's came out 30 minutes later, with an apology from our server that the Kitchen was really backed up. Another 40 minutes pass by with 2 apologies from our server about the kitchen being really backed up. (Up to this point we had said absolutely nothing about any of the wait time as we were not in a hurry) The 4th time the server stopped by to apologize about the kitchen, I nicely reminded him that we were waiting for a cesar salad and a spinach salad both of which were likely already pre-made and in a giant server bowl which just needed to be scooped onto a plate and delivered to the table. Within 5 minutes our salads arrive and the main course arrived shortly thereafter.
Food was prepared perfectly prepared and did not disappoint .
What I think happened, and its disappointing is that Artin's overbooked and understaffed the kitchen.
All in all, we plan to dine again on Friday's during 2017 but will scratch Artin's from the "busy nights" like New Year’s Eve where service goes out the window in the effort to make a quick buck.
I cannot say enough good things about Artin's. Looking for someplace new (for us) to dine on New Year's Eve, I changed reservations from a few places and settled on giving this place a go... I am SO GLAD we did! My husband had the blackened redfish and really enjoyed it and I had the Filet Mignon and I LOOOOOOOVED it!! We both said it was probably the best steak we've had in the DFW area in a long time. I had a side of the cast iron potatoes and they were good (would benefit from more seasoning) and a wedge salad that was fabulous (blue cheese perfection) and the bread was perfect! My only regret was that I was so full I did not have room to try the desert. The price is comparable (or a bit lower) than other good steakhouses in the area. My steak was better than anything I have gotten in a long time from Silver Fox, Texas, Three Forks, Ruth Chris, or Bob's). Cannot wait to go back and solidify it wasn't a fluke it was so good. Our waiter, Cody was great, did not rush us, did not bug us, but made sure we were happy with what we had at our table... we were! Happy 2017 and thank you Artin's for helping us ring in the new year!
the waiter checked on our order after 25 min. The kitchen forgot to cook our order. the waiter did the best he could. the kitchen messed up. The manager walked by and said sorry for the wait. She should have offered us another drink, on the house. The waiter did give us 2 free deserts. It would have been nice if we were asked what we wanted; free drink or free dessert.
We suggested this restaurant to our friends bc our first experience was excellent as was the food. Tonight must have been an off night bc the noise level was high, the servers couldn't hear (asked for bread several times; yes on more wine was heard as a a no). The worst of it was when one of our friends said to the server to keep the soft drink refills coming through the meal not knowing that this restaurant charges for refills, unlike most of its caliber. A penny wise, pound foolish policy that may have cost Artin's the business of some well connected business people.
The food was amazing as usual. The service, not so much. We were the only people in the restaurant except a group in the back room of about 10 people that were so loud it was deafening. Of course they left about the time we were finished eating. You would have thought with only one table to wait on our server would have been on top of things. She definitely wasn't, seemed a little irritated that she was having to wait on us. My husband even commented on the lack of service and he never complains about anything. It won't stop us from going back because the food is always good and hopefully we'll have a different server.
Weve Been wanting to dine at Artin's snd made a reservation for my fiancées birthday. Our table was ready as soon as we arrived and we were seated at a good location. Our server and service in general was very good however the food was brought to us too quickly (yes, too quickly can be a bad thing for a romantic dinner) and although the quality of the food and presentation were good both appetizers and entrees were overly seasoned (especially garlic).
The experience wasn't bad but we were disappointed with the food. There are plenty good restaurants in Dallas so we will probably not be returning soon.
The waitress we had must have been new at waiting tables as she did not understand the concept of decanting a bottle of wine even after we asked her 3 times. Finally had to get another waiter to help us. When paying these prices the wait staff should be more attentive and trained in all aspects of the job.
We went for our anniversary and the atmosphere is very nice and inviting and the service is quite good. We did not wish to order wine and asked for a cocktail menu - which was not all that impressive. None the less, I ordered a standard lemon drop martini and it was very good. We ordered the appetizer Ahi tower with avocado and it was outstanding. I then ordered the seared ahi entree and my husband ordered the double stuffed pork chop which he raved about. Unfortunately, the entree ahi tuna was disappointing: rather over done and tasteless; the wasabi mashed potatoes were extremely bland although extremely green. We ordered coconut bread pudding for dessert and that was a highlight for the evening. It was a nice evening, but I wish I had ordered something else.
We came here to celebrate friends visiting from over seas. The food was absolutely amazing. We were a party of 5 and everyone agreed! Service was good, although I did have to top up our own glasses a few times. Not a biggie. My only complaint was that we were not offered to be seated outside where we could've watched the night scene go by. It seemed to be closed off. It was a slightly cooler night than recently, but had the heat lamps been turned on and the option given, it would've been nice to have the option. Especially as we had international visitors from much colder climates!!
My wife and I have frequented this restaurant for over three years and each time we are professionally greeted, table is always ready for reservation, cocktails are outstanding, wine list is on the short side but always holds great choices. The food is consistently good and always great. We will be coming back again soon I hope.
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