The view of the golf course from the restaurant is very nice and relaxing.
This must have been one of the worst dining experiences I've had in Arizona. Terrible steak, Mac and cheese tasted the same as the one you get from the supermarket and microwave, overpriced for the poor food quality. It's convenient if you're staying at the resort (it was my case) but don't fall for it, go somewhere else!
Service was EXTREMELY slow and menu had been reduced due because it was busy so not all options were available. Even cleaning off table from people before us took a very long time. Food was good once it arrived BUT it would have to be amazing to wait that long again. Sorry.
Had to go searching for someone to clean the table. Asked for water three times. Sat for 15 minutes or so to place our order. The Buffett of pasta was mushy and the chicken was dry. The French dip was tasty and large in size. Once we finally got the bill it took 30 minutes for waitress to return for it. It was a busy night but the manager should have helped out or they should have called on more staff.
Heather C. was our server and she was very patient and attentive. She made sure all orders were complete and kept us "hydrated" without being asked. Enjoyed the food and the service. (We sat outside and had to do a bit of musical chairs because the seats did not appear clean.)
The restaurant was terribly understaffed. We barely saw our waitress. Then our order came out wrong and there was no one around to address the issue. We finally flagged down another server some time later and the matter was addressed. Waited forever for our check to arrive. Once it did, our waitress acknowledged she had a large table inside (we were sitting on the patio) and she comped 1 glass of wine. Have been here several times before and we are unsure if we will return or not.
Steak was good. They said the pizza was burnt and they needed to remake it so it was quite late (but good on arrival). No discount or free dessert offered for restaurant error on pizza.
The service staff was extremely nice, but there must not been enough staffing the restaurant. The service was very slow. They did not come back and check to see if we wanted more to drink or check in on us. Getting the check to a very long time and getting the payment receipt back also was slow. The food and view, however, were excellent.
Terrible food... Just awful. Overpriced as well. The rest of the resort experience was good, service was above average, just terrible dining throughout the entire resort.
Price of resort for s conference rate was overpriced as well compared to comps in the area. Would not recommend.
We asked if we could sit outside or close to outside and they told us no, we didn't specify we wanted that in our reservation. So we are our entire meal inside and watched a literally empty restaurant never fill up the entire time we are and left. What a joke.
Waited forever to get a waiter then an hour and a half to get food. Complained and received the meal free but was definately the longest experience ever waiting for our meal.
Took a while for any waitstaff to attend to us. Our pizza was not cooked enough and had to be done again. It took over 1 1/2 hours to get through lunch and I was late for the conference I was attending in the hotel.
Service was great, My wife's Filet Mignon and Asparagus was cold and a little over priced but other than that it was pretty good
Very poor experience in service. The waitress was more interested in closing the rest
Laughable food. We had pizza's one night. A menu feature! Waiter told us they are not good because the pizza's are "doughey". We asked him to ensure they are thin and crispy. They came out thin and the edges were crispy but the other 90% was doughey. Inedible. We also had a bland lunch and several tasteless breakfasts. Staff is nice but can't overcome the underwhelming food. Treat yourself to a cab ride or a short drive to much better food. The steakhouse "Rustler's Rooste" was just plain aweful too so skip it unless your taste buds have stopped functioning.
Very cool spot with excellent outdoor seating. The bar decor is a bit outdated but lots of great people to enjoy the evening with. Good didn't quite hold up to the great ambiance but would still highly recommend.
My family and I enjoyed the food. It was grest. Friendly staff took a while for the waiter to come but the wait was worthed.
We've been to South Muntain area for year and this is the first time here, Our group had a great dinner!
The Lobby Grill is a great place for breakfast. It has a great selection of breakfast favorites including bagel, pancakes, waffles, eggs, hash browns, etc. The service is first rate. I was able to order my breakfast, have coffee and make it to my meeting within the hour.
The service personnel are in tune of the needs of the clientele. Many people are dining in the resort with the intention and requirement of attending a meeting and must be served on time.
I recommend it.
Went for Christmas dinner great service & food.
View is nice. Sandwiches were okay but the fries were soggy and greasy. Was hoping for more but will probably try one more tomr because the location and view from the dining room are so nice.
The online menu that was available to view for Mother' Day was the reason we picked this place; however, when we got there we were told the buffet was being offered. We asked if we could order from the menu and was told yes, and then rudely provided 1 menu for 6 of us. When we asked for more menues, we were brought 2 more and 1 of them was the breakfast menu (portions of which were on the online menu). However, the waiter told us we couldn't order from it. One in our party ordered the steak without butter and egg whites scrambled. This seemed to annoy the waiter. The steak was served in butter.
The Lobby Grill was a pleaseant surprise!!! With all my marks being "very good" I hate to say something negative but hopefully it helps to make The Lobby better......... After a very good dinner I ventured to the bar for an after dinner drink. The only problem was that the bar tender never served me. The bar wasn't busy at all. I would have understood that. At any rate, other than the bar (tender) I will definitely be back!
Last time I was there I was checking in for golf. Great moodification to the Arizona Grand Resort!!!
Pleasantly surprised. The Lobby Grill was better than one would expect for hotel dining.
Excellent service. Waiter was non intrusive, frequent and timed perfectly so you didn't have a mouth full of food when they asked of everything was alright. Something you don't see very often. It was a special night for me as I proposed to my lady that night. The staff, food and surrondings made it a perfect, perfect night. Top shelf!
It an wonderful place to dine !
My husband and I went here for Valentine's Day dinner. They had a $52 per person 4 course dinner special. It was phenomenal! The ambiance is terrific, with such a beautiful view. They have a bonfire outside where you can share such a romantic moment with your loved one sipping on a glass of wine. Our server was fantastic! He was very accommodating. The service is excellent! Our food came promptly. The food, of course, is the best part of this very remarkable experience. My husband had kobe beef, and he loved it! I had the grilled ahi tuna and it is probably the best fish I've ever had, very tasty, great texture, cooked perfectly!
We really enjoyed the Lobby Grill. The food was good but nothing spectacular. The price was definitely right for the quality and quantity. Great views of the signature hole on the golf course.
There was no Mothers Day Brunch and no special menu, but a basic Continental Buffett. The normal buffet you would see on a daily basis if you were staying there.
The food in the Buffett stayed out too long so the eggs and bacon were dry.
Since we ate out on the patio, we think our witress forgot about us and only came to our table twice towards the end of our meal. By then the missing condiments like salt, pepper and sugar along with a second cup of coffee was so far overdue that it wasn't even worth asking for anymore.
The only really nice thing was the beautiful view of the golf course.
Great Atmosphere with a view of the golf course. The bar looks like it could be fun at night. A little hard to find with all the buildings at the hotel. I had a steak sandwich and the piece of steak could have been a bit bigger considering the price. Fun for a change.
Fantastic food and great service.
Food was o.k. we both ordered food w/ marinara (pizza & the pasta special). The sauce was burnt and bitter. The service was o.k. although I felt she pushed us through our meal. When she dropped the check, she hovered until I entered the tip and signed. She quickly grabbed up the check presenter seconds after I set the pen down and long before we left the table. Not really a memorable experience.
The food was VERY good. The atmosphere was nice... a little quiet hideaway type of appeal. And the service was okay. We were expecting a lavish resort atmosphere with fantastic knowlegeable service. However, the atmosphere was cozy but plain, the wine list was lacking in quality, and the server was lacking in tact and skill ("I dunno. It's all good here." and "Dude, I dunno what's on that actually; nobody's asked me that before.") We're a young crowd, so maybe he felt more comfortable in the vernacular... but it wasn't what we expected from a RESORT. We live here... so we probably won't make this place a regular spot. The resort's other restaurant (Aunt Chilada's) is always a favorite and much better (because it's privately owned).
The brunch was a real disappointment. Eggs were cold; bacon and sausage average and no salad of any kind. rolls were mediocre; all in all it was very unsatisfying. I can name 15 brunches in the East Valley that are far superior. Won't be returning any time soon.
Not really what we had expected. Online the food looked great but did not live up to the pictures, expectations, or reviews. The restaurant needs to be updated. When we walked in it felt like we were at Denny's. The waiter was friendly and very attentive which may have been because we were the only people in the place. The prices were too high for the quality and taste of the food. I would have much rather spent the money on street hot dogs and avoided the whole dinning experience.
Our experience was outstanding!
Thanks so much!
Andrew our waiter was a delight and very prompt. I would dine there again for the service.
Service was not good at all. We were there for a special occasion, and while the food was excellent, the service put a bit of a damper on the celebration.
This used to be a fabulous Southwestern restaurant and unfortuately is now a mediocre hotel restaurant. The service was superb, however there were only 3 or 4 other tables of diners.
First time. Thanks to the management for the gift certificate. We appreciate the opportunity. Our waiter, Jacob was outstanding. Memorized everything we ordered, everything was perfect and he had a wonderful personality. Our friends that we invited really enjoyed it also. Very nice experience. Our computer will be down for about a month, please don't respond to this e-mail. But this can be shared with the restaurant and with Jacob.