Nearby points of interest
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About Arizona Grand Resort & Spa | Lobby Grill
The Lobby Grill’s casual atmosphere and contemporary comfort cuisine makes it one of Phoenix’s favorite places to dine and relax. In The Lobby Grill’s open-air kitchen, Chef de Cuisine Margaret Stape creates your favorite dishes, including authentic pizzas, rotisserie chicken, pecan and oak fired steaks and other simply grand meals with natural ingredients from local purveyors. Dine indoors or alfresco and take in the scenic beauty of Arizona Grand Resort & Spa Golf Course and South Mountain Preserve beyond.
Phoenix, AZ 85044
American, Contemporary American
Hours of Operation:
Breakfast: Daily 7:00am - 11:00am; Lunch: Daily 11:00am - 5:00pm; Dinner Daily: 5:00pm - 9:45pm
Baseline and I-10
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Fireplace, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Takeout, View, Wheelchair Access, Wine
Arizona Grand Resort & Spa | Lobby Grill Ratings and Reviews
The restaurant was terribly understaffed. We barely saw our waitress. Then our order came out wrong and there was no one around to address the issue. We finally flagged down another server some time later and the matter was addressed. Waited forever for our check to arrive. Once it did, our waitress acknowledged she had a large table inside (we were sitting on the patio) and she comped 1 glass of wine. Have been here several times before and we are unsure if we will return or not.
The service staff was extremely nice, but there must not been enough staffing the restaurant. The service was very slow. They did not come back and check to see if we wanted more to drink or check in on us. Getting the check to a very long time and getting the payment receipt back also was slow. The food and view, however, were excellent.
Terrible food... Just awful. Overpriced as well. The rest of the resort experience was good, service was above average, just terrible dining throughout the entire resort.
Price of resort for s conference rate was overpriced as well compared to comps in the area. Would not recommend.
We asked if we could sit outside or close to outside and they told us no, we didn't specify we wanted that in our reservation. So we are our entire meal inside and watched a literally empty restaurant never fill up the entire time we are and left. What a joke.
Laughable food. We had pizza's one night. A menu feature! Waiter told us they are not good because the pizza's are "doughey". We asked him to ensure they are thin and crispy. They came out thin and the edges were crispy but the other 90% was doughey. Inedible. We also had a bland lunch and several tasteless breakfasts. Staff is nice but can't overcome the underwhelming food. Treat yourself to a cab ride or a short drive to much better food. The steakhouse "Rustler's Rooste" was just plain aweful too so skip it unless your taste buds have stopped functioning.
The Lobby Grill is a great place for breakfast. It has a great selection of breakfast favorites including bagel, pancakes, waffles, eggs, hash browns, etc. The service is first rate. I was able to order my breakfast, have coffee and make it to my meeting within the hour.
The service personnel are in tune of the needs of the clientele. Many people are dining in the resort with the intention and requirement of attending a meeting and must be served on time.
I recommend it.
The online menu that was available to view for Mother' Day was the reason we picked this place; however, when we got there we were told the buffet was being offered. We asked if we could order from the menu and was told yes, and then rudely provided 1 menu for 6 of us. When we asked for more menues, we were brought 2 more and 1 of them was the breakfast menu (portions of which were on the online menu). However, the waiter told us we couldn't order from it. One in our party ordered the steak without butter and egg whites scrambled. This seemed to annoy the waiter. The steak was served in butter.
The Lobby Grill was a pleaseant surprise!!! With all my marks being "very good" I hate to say something negative but hopefully it helps to make The Lobby better......... After a very good dinner I ventured to the bar for an after dinner drink. The only problem was that the bar tender never served me. The bar wasn't busy at all. I would have understood that. At any rate, other than the bar (tender) I will definitely be back!
Last time I was there I was checking in for golf. Great moodification to the Arizona Grand Resort!!!
Excellent service. Waiter was non intrusive, frequent and timed perfectly so you didn't have a mouth full of food when they asked of everything was alright. Something you don't see very often. It was a special night for me as I proposed to my lady that night. The staff, food and surrondings made it a perfect, perfect night. Top shelf!
My husband and I went here for Valentine's Day dinner. They had a $52 per person 4 course dinner special. It was phenomenal! The ambiance is terrific, with such a beautiful view. They have a bonfire outside where you can share such a romantic moment with your loved one sipping on a glass of wine. Our server was fantastic! He was very accommodating. The service is excellent! Our food came promptly. The food, of course, is the best part of this very remarkable experience. My husband had kobe beef, and he loved it! I had the grilled ahi tuna and it is probably the best fish I've ever had, very tasty, great texture, cooked perfectly!
There was no Mothers Day Brunch and no special menu, but a basic Continental Buffett. The normal buffet you would see on a daily basis if you were staying there.
The food in the Buffett stayed out too long so the eggs and bacon were dry.
Since we ate out on the patio, we think our witress forgot about us and only came to our table twice towards the end of our meal. By then the missing condiments like salt, pepper and sugar along with a second cup of coffee was so far overdue that it wasn't even worth asking for anymore.
The only really nice thing was the beautiful view of the golf course.
Great Atmosphere with a view of the golf course. The bar looks like it could be fun at night. A little hard to find with all the buildings at the hotel. I had a steak sandwich and the piece of steak could have been a bit bigger considering the price. Fun for a change.
Food was o.k. we both ordered food w/ marinara (pizza & the pasta special). The sauce was burnt and bitter. The service was o.k. although I felt she pushed us through our meal. When she dropped the check, she hovered until I entered the tip and signed. She quickly grabbed up the check presenter seconds after I set the pen down and long before we left the table. Not really a memorable experience.
The food was VERY good. The atmosphere was nice... a little quiet hideaway type of appeal. And the service was okay. We were expecting a lavish resort atmosphere with fantastic knowlegeable service. However, the atmosphere was cozy but plain, the wine list was lacking in quality, and the server was lacking in tact and skill ("I dunno. It's all good here." and "Dude, I dunno what's on that actually; nobody's asked me that before.") We're a young crowd, so maybe he felt more comfortable in the vernacular... but it wasn't what we expected from a RESORT. We live here... so we probably won't make this place a regular spot. The resort's other restaurant (Aunt Chilada's) is always a favorite and much better (because it's privately owned).
The brunch was a real disappointment. Eggs were cold; bacon and sausage average and no salad of any kind. rolls were mediocre; all in all it was very unsatisfying. I can name 15 brunches in the East Valley that are far superior. Won't be returning any time soon.
Not really what we had expected. Online the food looked great but did not live up to the pictures, expectations, or reviews. The restaurant needs to be updated. When we walked in it felt like we were at Denny's. The waiter was friendly and very attentive which may have been because we were the only people in the place. The prices were too high for the quality and taste of the food. I would have much rather spent the money on street hot dogs and avoided the whole dinning experience.
First time. Thanks to the management for the gift certificate. We appreciate the opportunity. Our waiter, Jacob was outstanding. Memorized everything we ordered, everything was perfect and he had a wonderful personality. Our friends that we invited really enjoyed it also. Very nice experience. Our computer will be down for about a month, please don't respond to this e-mail. But this can be shared with the restaurant and with Jacob.
The service was good, but the food was downright awful. Soggy french fries to the worst cut meat (NY Strip) I have ever attempted to eat. Prices were high, but good food would have made the experience much more palatable. Decor was ok. Whole resort needs an upgrade. Would only go back to get a beverage and enjoy the scenery.
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