Great food and Great Service!
For the price, the food was NOT of good quality. The Rock Shrimp was VERY TOUGH! The Wasabi Filet was NOT a good cut of beef. The Gen. Poh's Chicken was OVER COOKED; tough; and over breaded.
We lived in this area now for over Forty Years, and dined at all of the local restaurants, both family and formal, and though the service was well above average, we will never dine, or recommend dinning here.
You made Jill’s birthday one to remember!
We have been to Arirang many times. We have had great experiences and at least the food isn’t consistently
This time we made a reservation for a party of 10. The hostesses were great. Very personable and informative. The female manager however was rude, impersonal, sloppy and unprofessional. Even after our party arrived complete, instead of saying she wasn’t going to set up, she grumbled and scampered off (apparently to set up but only because the hostess Goldberg my husband as much).
When we sat we were given an entire hibachi station (two sides) and told it would be splitting into two tables with two chefs. We said that was fine and would split it amongst us. -it seemed as though This was common abs it’s touted to be a good “larger party location”. Spoiler- it WAS NOT. We hadn’t omen server who wasn’t training someone. The trainee was very courteous. The server was very unprofessional and presumptuous. He took some orders Wrong (in a misunderstanding -kids hibachi chicken vs kids chicken tender) and instead of treating it as such, made a member of the party feel poorly for. We had one chef do one side and he was done long before the other chef came.
Throughout the dinner 4 or 5 server said including ours and his trainee stood right near our table talking amongst themselves peering at our group, playing w phones-though we hadn’t empty cups several times.
When we asked to rectify the wrong kids meal the server was also very put off by the request and apology. When it came to pay we wrote down amounts for the cards in use and it was yet another issue for the server we had. Once we’d paid, we were supposed to be given a choice of ice cream w meal. Our server cashed us out and stood in the same spot talking that he had all night. We had to flag another, very nice svr down.
In short, food good. TERRIBLE service and management. Party made to feel uncomfortable through duration. Wouldn’t go back. Which is a shame because prior to this, our experience was great.
We went for my wife's birthday and had a blast.
I would recommend getting the birthday package for the $15 up-charge. It includes an ice cream cake and a drink in a ceramic Buddha.
The food was quite tasty and they chef put on a fun show that everyone enjoyed. We will definitely be returning.
Kids eating free Sunday-Tuesday isn't a bad perk also.
Enjoyed it. The steak was rather small. All was very good. The Habachi chef was above average...very entertaining and fun.
Good food great service sitting and table was comfortable. People who work there are always up beat and polite.
We celebrate birthdays here because of the festive atmosphere! The service was outstanding at this visit! Everyone that attended this birthday gathering left full and very well entertained!
Arirang is our go-to for Hibachi. The food is excellent, the staff is amazing and the chefs are so entertaining! There are many Hibachi places closer to our home but we prefer to drive to Arirang because we know it's always an awesome experience!
It was delicious
The food was very salty and the vegetables were not cooked. The server took our money for the bill and never asked us if we needed change or just bring our change back.
My sons 9th birthday. He loves it here
Overall a great experience however we went for a birthday as surprise and waitress asked the birthday girl who’s birthday it was ... so surprise was ruined
Although we called ahead and they sat us pretty quick. We had to wait about 50 minutes for the cook to start. It was very busy but, I think they kinda forgot about us. Our waiter was very attentive, all we were missing was the chef..It turned out to be fine. The food is always good!
The best hibachi in the area hands down! Everything is top notch!!
A good shared dining hall experience. Packed with families, and birthday celebrations. Entertaining chefs, with all the classic hibachi restaurant gags.
The chef was amazing, and Jake our server was so nice and accommodating! A wonderful dining experience!
Food was tasty, the hibachi chef entertaining. Drinks however were very diluted and artificial tasting. I would return for food but I would not order a cocktail. I would stay with beer or wine. Also, I did not like the take away boxes because you cannot keep noodles separate from the meat and veggie. All gets mashed together.
Made a reservation to meet specific times and other plans... then was told I would have to wait an additional 30 minutes... not sure the purpose of making a reservation when you have to wait 30 minutes... service and food were great but organization and hosting staff need to improve. We had to opt out of the hibachi to do dining room to get sat faster so we could make our movie..
Dinner was delicious and the service was superb
While it was a typical hibachi dinner, the best part for me was that they were able to accommodate my gluten sensitivity issues. They were knowledgeable about what I could and could not have and made everyone’s meal with gluten free soy sauce. When the waitress brought me soup, she quickly realized it wasn’t gluten free and took it back to get me one that was.
Our chef was talented and entertaining. The food was delicious.
We celebrated my son’s 2nd birthday there. Everyone had a wonderful time. The staff was so accommodating. Thank you again.
*** PLEASE BE AWARE: OPENTABLE RESERVATIONS ARE NOT HONORED. On the day of your reservation, you will get a text saying you’ve been placed on a waitlist and they will try to have you seated within 30 minutes.
I made reservations for NYE about a month ahead of time and at 2:46PM on 12/31, I received a text informing me of the above information. At that point, what could I do? Well, my party and I arrived at 7:30 in anticipation of the 30 min wait. But we were not seated until close to 8:30. I expressed my frustration with the bait and switch to the front but she didn’t care. “Feel free to call corporate headquarters. We texted you.”
At the end of the meal, Ed, who seemed to play some type of management role, came by and asked us how everything went. When i repeated my frustration with the whole “call ahead” not reservation policy, he also could care less. His response was, “Well we texted you” and “It’s NYE, we’re busy”. If you didn’t care, you shouldn’t have asked us, Ed.
If you don’t honor reservations, you should not be on opentable.
I could go on about all the things that went wrong but I will just focus on the issue that was most frustrating...
Open table reservation didn’t really reserve anything. They have something called call ahead seating but calling ahead didn’t offer much We waited 45 minutes after our reservation time to be seated. Food was good, staff was friendly and entertaining.
New Years eve - we reserved a spot for hibachi about 3 weeks prior. We had a 30 minute wait. Very loud, but great food and great atmosphere. Drinks were super delicious and our chef and servers were very sweet!
My family and I had a wonderful time!! This was our first hibachi experience!! Our kids enjoyed it so much!!
Was surprised how large it was so that's probably why we didn't have to to wait too long. All was good. Not many hibachi places around me so it was worth the drive, even if my teenager was being a pain:)
My family loved it! Will be back soon! t is a great experience for young and old alike.
Very good food with entertaining chefs. Fun atmosphere and you will most likely take extra food home.
Service and restaurant were reasonably good but thought food was rather 'blah', nothing special
My only concern is that even with Open Table, you don't make an actual reservation. They put you on a call ahead list with the hopes of seating you withing 30 minutes of your "reservation time."
I find to silly they charge extra for the chef to fry the rice and prices in general are high compared to other hibachi restaurants. My son and I were the first at the table and they sat us in the corner. The next couple comes in and they get seats in the front. I attempted to move to the front so my son could see have a better view of the show and the waiter said in a nice way to stay seated in the corner. Waiter said he will have the table closed in the next 15 minutes and if nobody else comes in then we can sit in the front. A few minutes later a mother and daughter walk in and get the last two front seats. Basically my son and I were punished for being sat first. When you are spending $28 on a filet (+ $2 for fried rice) you expect a certain level of service. I wanted to sit in the front so my son could see the show but instead got to eat our food crunched into the corner so the lady next to me could spread out.
The wait staff was attentive. The chef was very talented. The only complaint that we had was that there did not seem to be any equity in the portion sizes. Some of us who ordered steak got a huge portion, others a much smaller portion for the same price.
EXCELLENT SERVICE, EXCELLENT FOOD THAT KEEPS US COMING BACK.
Great Food great place quick service cant ask for more
Good place to enjoy a fun evening with family. We were taken on time and good service
First time dinning at this restaurant. The food tasted very clean. Sushi was excellent. Great overall experience.
The overall experience was very pleasant. We were a party of seven and had our own hibachi table. The night we arrived, they were experiencing difficulties processing credit cards. Fortunately we were able to pay in cash. The staff was friendly and were able to seat us quickly after our party was complete.
Vibrant very energetic location. Beautiful food art and warm, friendly atmosphere. Great for all occasions.