Area 31 - Epic Hotel

Area 31 - Epic Hotel​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. AH

   AliseH

   ラスベガス評価・口コミ (1)

   5.0

   2024年1月6日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   WOOWWWW AMAZING FOOD. The steak and eggs were spectacular and the service as well. I had an amazing server!! Prices not to bad either!
   

   Area 31 - Epic Hotel2024年1月8日に返信済み

   Thank you so much for your enthusiastic review, AliseH! We're thrilled to hear that you enjoyed our steak and eggs, and it's wonderful to know that the service exceeded your expectations. We take pride in delivering a memorable dining experience, and we're glad to hear that reflected in your visit. Your positive feedback on the prices is also appreciated. We look forward to serving you again soon and providing another delightful dining experience! - Area 31 Management
   

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2. FJ

   FredrikJ

   マイアミ評価・口コミ (1)

   5.0

   2024年1月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Good food, good staff. And a really nice place. The sound from around where a little bit high though. But go there!
   

   Area 31 - Epic Hotel2024年1月8日に返信済み

   Dear FredrikJ, Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our good food, friendly staff, and the overall ambiance of our restaurant. We appreciate your observation about the noise level, and we'll certainly look into ways to address that to ensure a more comfortable dining experience for our guests. We hope to welcome you back soon for another enjoyable visit! - Area 31 Management
   

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3. A

   Anonymous VIP

   マイアミ評価・口コミ (26)

   5.0

   2024年1月2日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Lugar muy especial y muy buena comida y servicio.
   

   Area 31 - Epic Hotel2024年1月12日に返信済み

   Gracias por compartir tus comentarios con nosotros.Nos alegra hays disfrutado de nuestro servicio y comida. Esperamos volver a verte pronto!
   

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4. OT

   OpenTable ダイナー

   マイアミ評価・口コミ (1)

   2.0

   2024年1月1日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 5
   4. 雰囲気 5

   The set up was ok the food not !!! The fish was overcooked and the dessert was super hard!!! Not good at all!
   

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5. s

   soflolawyer

   ウェストパームビーチ評価・口コミ (7)

   2.0

   2024年1月1日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 3
   4. 雰囲気 3

   We bought 2 tickets for the second seating on New Years. It came out to $620 total. You got 2 glasses of champagne. No open bar. No access to the pool party literally attached to the restaurant. The food was mediocre and all 5 plates was barely enough food for one dinner. For over $300 a person you’d think there would be drinks or some kind of party. What a colossal waste of money. There is absolutely nothing special that would ever justify $300+ per person.
   

   Area 31 - Epic Hotel2024年1月8日に返信済み

   We appreciate your feedback and sincerely apologize for the disappointment you experienced during your New Year's Eve celebration at our restaurant. Your concerns are valid, and we understand your expectations were not met. We regret any confusion regarding the offerings for the event. We will review these aspects of our New Year's Eve package to ensure a more transparent and satisfying experience for our guests in the future. We truly value your input and apologize for the frustration this may have caused. If you would like to discuss your experience further, please don't hesitate to reach out to our management team. We are committed to learning from your feedback and improving our offerings to provide a more enjoyable and worthwhile experience for our guests.
   

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6. JL

   JonL

   ボストン評価・口コミ (1)

   2.0

   2024年1月1日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 2
   4. 雰囲気 4

   The view from outside was amazing. for New Year's. The food for this price was not worth it, should have just charged for the table and advised to bring a picnic. The service was disorganized and below standard for what should be a great evening. This is why people are so frustrated with the new "tipping" culture...ask/expect much more and deliver much less. We would not return...rather have a good bottle of wine and some cheese and crackers next time....
   

   Area 31 - Epic Hotel2024年1月8日に返信済み

   Hi JonL, Thank you for sharing your feedback, and we sincerely apologize for falling short of your expectations on New Year's Eve. We appreciate your compliments on the view however, we're disappointed to learn that the food did not meet your expectations, and the service was below the standard we strive to uphold. We understand the importance of creating a positive experience for our guests, especially on special occasions like NYE. We apologize for any frustration caused. We appreciate your honesty and hope you reconsider giving us another chance in the future. If you have any concerns or would like to discuss your experience in more detail, please feel free to reach out. Thank you for bringing this to our attention, we hope to have the opportunity to better serve you in the future.
   

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7. TF

   ThomasF VIP

   シカゴ・イリノイ州評価・口コミ (1)

   3.0

   2023年12月31日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 1
   4. 雰囲気 5

   Food is pretty good, pay extra though because of the beautiful view. Waiter was like a used car salesman who offered little real service but wouldn’t stop trying.
   

   Area 31 - Epic Hotel2024年1月8日に返信済み

   Dear ThomasF, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the quality of our food and the view. We apologize if the service during your visit did not meet your expectations. We take customer feedback seriously, and your comments about the service will be shared with our team to ensure that we address any areas that may need improvement. We aim to provide a pleasant and comfortable dining experience for all our guests. Your feedback is valuable to us, and we appreciate your honesty. If you decide to give us another chance, we would love the opportunity to make amends and provide you with the excellent service we strive for. Thank you again for your review, and we hope to have the pleasure of serving you better in the future.
   

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8. KA

   KidronA

   マイアミ評価・口コミ (1)

   4.0

   2023年12月28日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Lovely ambience, great staff!
   

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9. A

   Anonymous VIP

   マイアミ評価・口コミ (17)

   5.0

   2023年12月26日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Breakfast and Dinner were both great during our stay. A bit on the pricy side but well worth it.
   

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10. A

    Anonymous VIP

    マイアミ評価・口コミ (26)

    5.0

    2023年12月26日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    De mis lugares favoritos cuando estoy de visita en Miami.
    

    Area 31 - Epic Hotel2024年1月8日に返信済み

    Gracias por compartir su experiencia, apreciamos sus comentarios sobre nuestro restaurante! Esperamos tenerlo de vuelta en su proxima visita a Miami!
    

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