Area 31 - Epic Hotel

Of all the rooftops I have been in my life this has been the worst (after 230 5th ave 1st place) the manager is the worst, he dosnt have the minimum notion of management, We went for a Thursday's tapas ads but they had NOTHING so we decided to only drink cocktail because they didn't have tapas or appetizers, Then the manager sent us to say that we couldn't be at the table if we didn't order dinner because the tapas are only in the bar area but they would make that day an EXCEPTION, I said Its not necesary because I rather the bar , but the answer was Its not possible because the bar is closed. I want to highlight that in the whole place there were only 3 occupied tables. the manager instead of being grateful, preferred to be useless and rude... only good thing was the view, the waiter was good ...the cocktails are regular. The situation was terrible!!!

When it comes to Valet parking & stamping your ticket the hostess & the server should be admit to let you kno because once you pay valet without the stamp you can’t get a refund once you pay then try to go back and get a valet stamp. It’s Impossible, the valet will make a big about it. It’s pure robbery!

My bday!! Nice enviroment

Salmon was raw and my stomach felt upset after.

My birthday dinner was beautiful and delicious. Picked the perfect place.

I had the worst experience at this place. the service was terrible we saw our server once and then he disappear. we waited for the food for a long time. no one was able to help. food was ok.
I wouldn't go back to this place at all.

We were waiting there for 40m and nobody took care of us. Had to leave to another place to eat.

Most disorganized dining experience.

New year!!

Worst new year eve experience ever! We reserved the new year eve package that costs $250 per person. Our reservation was at 9pm, we arrived at 8:45 but we didn’t get seated until 10:30 even though the seats have been ready for quite a while. Other guests have also been waiting for at least 30min. The entrance was crowded with people waiting with no social distancing and many ppl have no mask which is proper considering the price we pay for this meal. Definitely will not come back and will not recommend this place.

Great location and food! Service sub optimal with poor service reactions and late wine pairings with courses.

Not sure if there was a perfect storm for them on New Years Eve. My husband and I was looking forward to the 5 course special for New Years Eve. It was a BIG DISAPPOINTMENT!!! The wait staff was unorganized. I had to request bread for the table. Food was delivered to the wrong table twice. Waiters did not refill drinks due to lack of attendance. The food runners would drop food off of plates as they were being delivered . The most downfall was that the food took forever to come out and when it did finally arrive it was lukewarm. Not to mention tasteless. The service received was not worth the $150 per person. If it wasn't for the city view we would of left. My waiter would not have received a tip but since it was already included on the tab he got lucky. A waste of time...... I do not recommend!!!

The service was ATROCIOUS.

Service was awful, we had a reservation for 5 and the got us in atable for four and add a chair, table was too small for the 5 of us. On top of that we wew waiting for about 1/2 before they even offer us something to drink, we had to wait over an hour for the food after ordering and when they finally serve it, it was cold and tasteless. Also it was espensive. Food and service definetily doesn’t worth what they charge. Never will go again

Hermosa vista y excelente servicio. Lo recomiendo

Long wait for food, drinks were good.

Area 31 has a privileged location in downtown Miami. The views from here are second to none in Miami. Food and service could be improved so it can be a hit all the way around. I know with focus and taking pride in the details this restaurant could be the Best in Miami!

Small menu , food was good , service was good. we love the outside view.

AMAZING. I cannot get over how absolutely WONDERFUL the service was!! The food was also amazing but W O W the staff made our night with how friendly they were!

The food and view were amazing! The waiter made us feel a little uncomfortable as he wore his mask under his nose, when it wasn’t under his chin. Never did he wear it properly.

Great experience and wonderful views!

I literally had one of my best dinners! The services were great! The staff it’s awesome! Perfect view! And most important the food ! Was so great !!! I will definitely come with next occasion!

Everything was great... amazing ambience... superb service... Thanks for an awesome Thanksgiving dinner with my spouse :)

I was looking at homes to purchase over thanksgiving week. I went here thanksgiving night I did t know it but it was fixed price $139 per person. The meal was average at best. The service was great and so was the view. I wish I could have had a better menu to choose from.

Food was delicious, view was amazing, price was steep for what you got.

Loved the place , the view and the service .

Cumpleaños

Great service, food , and atmosphere

Best French toast and strongest mimosas we’ve ever had. But be prepared to pay. A tab we thought would only be $60 was actually 2x that. I’d definitely still go back, though! Loved the ambiance!

I took my Fiancé out to Area 31 for a celebratory dinner of our fresh engagement. I had proposed earlier that same day (CLOUD 9!!) and had dinner reserved for this location and it was the 2nd best decision I made that day! Valet car drop off and pick-up was smooth and quick considering we were amidst a Tropical Storm! Food was delicious. Ordered the 10Oz Petite Steak. Chimichurri was on point! The view was spectacular and so was the service. Marcus, our waiter, was Top Notch 5-Star service. He made that night even more special with surprise champagne and cheesecake! I would love to return for another dinner even if it just casual. Worth every penny!

Had dinner for Halloween at Area 31 and I had a blast! The lady at the front was very attentive and super nice. I loved the Halloween menu, very creative and tasteful. The servers here are just wonderful. Big thanks to chef Carlos for such an amazing dinner menu. This is definitely one of my favorite restaurants in Miami. Love it all, highly recommended.

The food maybe pricey, but it is definitely worth it. Not to mention a very lovely view of downtown Miami from up above. Love the octopus and cocktail shrimp. Get the truffles chips if you can. Wow! Drink are very good too. Enjoy!

We had a great experience at Area 31. Dany offered wine and food pairing recommendations that did not disappoint. Food was amazing and Dany provided outstanding service.

Food was good. Excellent Goat cheese salad.

Service was so-so considering there were few diners in the restaurant. It was a birthday and they did not offer anything even though we let them know in the reservation. The waiter did not check in enough. We tipped 30% even though we did not get great service and no response from the waiter after viewing the bill.

The parking is crazy expensive at this hotel $44, luckily I asked about the validation which reduced it to $17 but still expensive. The part that was disappointing is that no one offered to validate my parking I had to hunt down someone to do it.

Noise from the street is very loud. We won't be returning.

Loved it, will definitely be back! Chef Raul was amazing. Thank you to the kitchen and waitstaff 👍🏿

 It’s a great experience. The ambiance is very welcoming and charming. Amazing wines, food and service. Staff are extremely knowledgeable and make great recommendations.

The place has great potential to a great night out .
They should improve their customer service because the lady in the reception of Area 31 is pretty rude . Service in general was ok . The view is stunning and the food is really good .

Very nice place for a anniversary or a birthday.
The only thing that I found bad was that they didn’t have the appetizer that I wanted which was “Spanish Croquetas” or the dessert that I wanted which was “ lava cake” . But other than that the food and the service was great.

Great outdoor terrace with water views. One of the best risottos I've ever had. The steak was seasoned and cooked perfectly.

Awesome views. Good drinks, service was nice. The Epic Burger of wagyu meat, this was one of the best burgers I've ever eaten. Very tasty. My husband had the morroccan chicken, he said it was okay. They were out of the Spanish croquettes. I would recommend this place. Got our valet receipt validated and received a discount. Took about 30 minutes to retrieve the car..very crowded.