Waitress was great. Food was amazing.
Wonderful service and the special of the day was outstanding.
Good service and delicious food in an elegant setting with good views of the harbour. Hostess who helped us take photos deserves a special mention for the time and care with which she helped us. The waitress was also very polite and courteous.
This is a beautiful restaurant in the Fairmont Waterfront. The ambience is spectacular - you can enjoy beautiful views from within the restaurant, there is live music and there is ample space for a large get-together.
I've been to Arc many times, including back when it was Heron's. We went on a Friday evening, and it happened to be Dine-Out.
Service was remarkably slow - we were ignored for the first 20 minutes that we sat at our table, even though the restaurant was mostly empty. Service didn't improve once we ordered. Our server was not rude in the slightest - just completely inattentive.
The food from the Dine-Out menu was not enjoyed by any of us. I eat fish, but not other meats - I ordered the ling cod, but there was a very noticeable aroma and taste of bacon on the vegetables on my dish. My other friends who ordered the pasta and beef where also underwhelmed.
I think the point of Dine Out is to make people try new restaurants to find a new spot they like - this experience actually did the opposite; despite my previous positive experiences, I would not go back to Arc.
Again, beautiful restaurant, great location, mediocre food and mediocre to deficient service.
We went there for dine out. The environment was nice and cozy with live music. We both ordered the tuna tartar as appetizer and it was a great disappointment- the tuna didn’t taste fresh and the crispy chip on top of the tuna was soggy.
After the appy we didn’t expect much from our entree- we had ling cod- good portion, taste was fantastic! And dessert was good too. My friend ordered a hot chocolate with baileys and I ordered black tea with sugar and milk.
Overall it was good so I will give 4 stars.
Very good food and nice place to spend a night
Great dine out experience... Great service overall had a fun night
Came for the dine out dinner and found surprisingly good value! The tuna tartare and the ling cod tasted amazing, and the chocolate bar and bourbon punch were also pretty good. Really nice service and atmosphere and probably will come again in summertime.
Great modern decor with very opened high ceiling. Great food, great wine selection, valet parking option if spent >$100.
Great service! Delicious and elegant meals. A good place for date night or fancy gathering with friends. 100% recommended
First time i’ve been there with my boyfriend. It was awesome! Nice mood, food, service are all fantastic 👌🏻 I wanna bring my parents or friends next time :)
I was created by name & everything was amazing! The beef cheeks fell apart in your mouth...so good. We were not kicked out even though it was a dine out night & I was able yo sit & relax with my friend. Service was impeccable...thanks Vivian!!!
Had a good experience at arc restaurant overall, only nitpicks were the tuna tartare was quite bland and unflavorful, but the beef cheeks were spot on and the chocolate cake dessert was out of this world. Our server was extremely courteous and accommodating as well. As we were seated rather close to the lounge, the noise level was a bit unbearable as it was difficult to talk or communicate to the person in front of me. Live music is a great touch but need to save the loud music for the lounge instead of the dinner area. Suggestion to pick a seat closer to the back end of the restaurant!
Saw a mouse
Very good service！
The overall service was good, however the lighting was so dim we could barely see each other. The portions are very small and overpriced for their quality and size, the bar however made good drinks. After several visits to this restaurant we will not be retuning, the music was also way too loud.
Great ambiance and excellent service. The small food portion was typical for what you pay for. Good locally brewed honey lager beer.
Our server vivienne was outstanding! Made my husband feel so special for his birthday. Quite evident this restaurant has standards of customer service they teach their employees and only hire friendly, interactive staff. Thanks so much will be back! Don’t usually take time to leave a review unless the service was incredible
As usual,our family were completely satisfied by our cozy get to gether at Arc.Thankd!
Great spot for New Year's Eve, the band was excellent . Food and ambience was good, but all good things come at a price !