Server provided amazing customer service. Food was quite good. All in all a great lunch.
Excellent service - as always. One of my favourite places to eat in Vancouver. Well done - I am never disappointed. Jennifer is a wonderful host and server. I always look forward to seeing her.
Service was excellent
Good service and good food. Good ambience and they had live music while we were there. Would definitely recommend.
The experience was more like being in a more average restaurant like the Cactus Club.
The atmosphere was cold and dull. the lighting had no dynamic. Most of the sconces and ambient lighting was not even turned on. No art, no focal point ho hum. The prices were extremely high for the food... and we left hungry... after sharing an appetizer between 2 of us,
baked bread and 2 main entrees . No value here. would not recommend. Pretentious, it would make a better tapas bar but not fine dining. The room just doesn't cut it.
The service was fantastic.
Sable fish was not as rich and fresh as expected and the beef tenderloin was cooked past med rate as ordered. The host Svetlana was very nice and the food Service was good.
My only complaint is value. I had been at Le Crocodile the night before where the prices are similar to Arc but we received a complimentary amuse bouche, bread, shoe string fries, palate cleansing sorbet and parting chocolates. No such extras at Arc. Had to pay for bread.
Service was very friendly and attentive. Decent wine list. Lots of windows makes for a bright room. Nice hotel restaurant.
The most amazing Currie Cauliflower couscous said.
Super friendly staff
Food was delicious and the service was outstanding.
Waitress was great. Food was amazing.
Wonderful service and the special of the day was outstanding.
Good service and delicious food in an elegant setting with good views of the harbour. Hostess who helped us take photos deserves a special mention for the time and care with which she helped us. The waitress was also very polite and courteous.
This is a beautiful restaurant in the Fairmont Waterfront. The ambience is spectacular - you can enjoy beautiful views from within the restaurant, there is live music and there is ample space for a large get-together.
I've been to Arc many times, including back when it was Heron's. We went on a Friday evening, and it happened to be Dine-Out.
Service was remarkably slow - we were ignored for the first 20 minutes that we sat at our table, even though the restaurant was mostly empty. Service didn't improve once we ordered. Our server was not rude in the slightest - just completely inattentive.
The food from the Dine-Out menu was not enjoyed by any of us. I eat fish, but not other meats - I ordered the ling cod, but there was a very noticeable aroma and taste of bacon on the vegetables on my dish. My other friends who ordered the pasta and beef where also underwhelmed.
I think the point of Dine Out is to make people try new restaurants to find a new spot they like - this experience actually did the opposite; despite my previous positive experiences, I would not go back to Arc.
Again, beautiful restaurant, great location, mediocre food and mediocre to deficient service.
We went there for dine out. The environment was nice and cozy with live music. We both ordered the tuna tartar as appetizer and it was a great disappointment- the tuna didn’t taste fresh and the crispy chip on top of the tuna was soggy.
After the appy we didn’t expect much from our entree- we had ling cod- good portion, taste was fantastic! And dessert was good too. My friend ordered a hot chocolate with baileys and I ordered black tea with sugar and milk.
Overall it was good so I will give 4 stars.
Very good food and nice place to spend a night
Great dine out experience... Great service overall had a fun night
Came for the dine out dinner and found surprisingly good value! The tuna tartare and the ling cod tasted amazing, and the chocolate bar and bourbon punch were also pretty good. Really nice service and atmosphere and probably will come again in summertime.
Great modern decor with very opened high ceiling. Great food, great wine selection, valet parking option if spent >$100.
Great service! Delicious and elegant meals. A good place for date night or fancy gathering with friends. 100% recommended
First time i’ve been there with my boyfriend. It was awesome! Nice mood, food, service are all fantastic 👌🏻 I wanna bring my parents or friends next time :)
I was created by name & everything was amazing! The beef cheeks fell apart in your mouth...so good. We were not kicked out even though it was a dine out night & I was able yo sit & relax with my friend. Service was impeccable...thanks Vivian!!!
Had a good experience at arc restaurant overall, only nitpicks were the tuna tartare was quite bland and unflavorful, but the beef cheeks were spot on and the chocolate cake dessert was out of this world. Our server was extremely courteous and accommodating as well. As we were seated rather close to the lounge, the noise level was a bit unbearable as it was difficult to talk or communicate to the person in front of me. Live music is a great touch but need to save the loud music for the lounge instead of the dinner area. Suggestion to pick a seat closer to the back end of the restaurant!
Saw a mouse
Very good service！
The overall service was good, however the lighting was so dim we could barely see each other. The portions are very small and overpriced for their quality and size, the bar however made good drinks. After several visits to this restaurant we will not be retuning, the music was also way too loud.
Great ambiance and excellent service. The small food portion was typical for what you pay for. Good locally brewed honey lager beer.
Our server vivienne was outstanding! Made my husband feel so special for his birthday. Quite evident this restaurant has standards of customer service they teach their employees and only hire friendly, interactive staff. Thanks so much will be back! Don’t usually take time to leave a review unless the service was incredible
As usual,our family were completely satisfied by our cozy get to gether at Arc.Thankd!
Great spot for New Year's Eve, the band was excellent . Food and ambience was good, but all good things come at a price !
We celebrated a birthday at Arc. It was easy booking the reservation on Opentable and writing in the special request for celebrating the birthday. Once we arrived at the restaurant, they already knew all of the information. Great service. Delicious food. Wonderful atmosphere.
It was a wonderful time with attentive servers we had that had all of our needs met on our very special anniversary dinner. I would like to thank the chef and service staff for an unforgettable experience!
Service at ARC is always top-notch. In fact, I have not felt so welcomed and a restaurant in Vancouver in a long time. Everyone from greeting staff to our server was very professional and friendly. The food prices are a little bit high, but you are always getting quality ingredients and fantastic service. I find this place ideal for a relaxing lunch or a business meeting. In the evening it's a lovely place to stop and grab a quick drink.
We very much enjoyed our evening at ARC. Our server was tremendous, and really went out of her way to look after us. We began our meal with mushroom soup and fresh oysters. Both were delicious (I should have ordered more oysters!), and nicely prepared us for our mains of sablefish and salmon. Again, both were delicious- my salmon nearly melted in my mouth. Dessert and cappuccino topped off the meal. There is a nice wine list- we chose a Barolo that nicely complemented the meal. Not inexpensive, but about what you would expect to pay at a restaurant of this calibre. Perfect for a special occasion!
The food here was very good. We had good service. I thought the prices were a bit high.
Arc has a delicious menu for brunch. Their lobster benny is amazing. This time I had their heirloom tomato toast, which was really good.
The restaurant is a beautiful space for quiet conversation or getting together a group of friends to catch up.
Excellent meal with the family. Service was very good. Wine list was lacking but food was excellent.
It was not very good. Food tasted cold and for the most part, too sour.
This was our first time dining at Arc and it was a great experience. The restaurant is bright and airy with big windows. Our server was friendly and cheery, which was a pleasant surprise from other servers we've had (at other restaurants) or seem like they don't want to be there.
We ordered their lobster benedict, which was super tasty. Highly recommend trying it. They provide a good size portion of lobster with a light salad and green juice on the side.
Great spot for brunch!
This is one of my favorite restaurants to go to on a special occasion - or just for a nice night out! The food is always delicious and the service is excellent. They have interesting cocktails and a good wine list. We also tried their beer for the first time and it was really good! I can't recommend it enough!