Andrea at Pelican Hill

4.6
1744 reviews
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$31 to $50
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Italian
The unprecedented attention to detail in Andrea to recreate storied culinary traditions and classic dishes bursting with the true flavors of Italy has resulted in acclaimed authentic cuisine and complementary wine selections. Led by Chef Chris Simons, Andrea sources the perfect seasonal ingredients and implements time-honored practices and preparations. Diners savor salads made with 100-year-old Balsamic vinegar, exquisite pastas made in a one-of-kind, temperature-controlled pasta room and artisan-style gelato made in the gelato laboratory. A chic, yet understated and relaxed atmosphere features inspiring coastal panoramas, sunsets over the Pacific, open-air dining on the beautiful, heated ocean-view terrace and round bar with its golden granite countertops and golden fruitwood paneling. Fine Italian wines are perfectly paired with each exquisite dish.
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What 1744 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.7
ambience
4.3
value
Noise · Moderate
88% of people would recommend it to a friend
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JC
Los Angeles
34 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

Swanky! Great food and impeccable service. Dining at Andrea... you have arrived.

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Nashville
6 reviews
Dined 2 days ago
Overall 5food 5service 4ambience 5

We love Pelican Hill and all of the restaurants. Our view was great. The sole was wonderful. The restaurant was really crowded and we did not have the usual great service. Our waitress seemed stressed and distracted by her other tables. The wine was great and overall we loved it .

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n
Los Angeles
7 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Wow! Andrea really blew us away from the minute we walked in. We were greeted by friendly hosts and were seated right away in an area that I had mentioned in my reservation notes. The dining room itself is beautiful, but the view of the pristine grounds and the ocean was absolutely breathtaking. Our server, Chris, really stole the show with his genuine kindness and attention. He made sure to wish us a happy anniversary and took extra care to make recommendations but not be pushy. The table-side risotto was OUTSTANDING, and the food runner who prepared it for us was also very kind. It is a must! We also had a pear and prosciutto salad, as well as filet mignon and tagliatelle. Every dish was just divine! We completed our meal with a scrumptious dark chocolate mousse cake that was compliments of the chef, which was a perfect ending to a perfect evening. I can not recommend Chris enough. His kindness is something that truly resonated with me. I will definitely be back!

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MB
New York Area
5 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

The experience was awesome! They also brought us flourless cake that wasn't on the menu!

Andrea at Pelican Hill
Responded 3 days ago

Thank you, Michael! I'm glad your meal at Andrea ended on such a sweet note, and we hope to welcome you back soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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OT
New York Area
8 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

View is amazing. Highly recommended really for any occasion.

Andrea at Pelican Hill
Responded 4 days ago

I'm so glad that you enjoyed your visit to Andrea and thank you for passing along your kind words! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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EJ
Orange County
35 reviews
Dined on June 9, 2019
Overall 5food 5service 5ambience 5

I have never been disappointed in our dining experiences at this restaurant. The service and food are always top notch, the views are incredible. So glad they brought back the baked octopus to the appetizer menu. Sorry to see the Vesper no longer being offered as a specialty drink but they made one for me anyway, great service. If you like martini's go to Andrea's and order the Vesper, then watch Casino Royale to understand the name and the drink.

Andrea at Pelican Hill
Responded 3 days ago

Thank you for your continued loyalty to Andrea and for sharing your thoughtful review with us! Please know I've also passed along your feedback to our culinary team, and we look forward to seeing you again! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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Hawaii
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

The food and service are outstanding! This was the second time we’ve been to this restaurant and it was just as wonderful as we remembered from the last time. They also have a very extensive wine list. Andrea was the perfect spot to celebrate our anniversary!

Andrea at Pelican Hill
Responded 4 days ago

Happy anniversary! Thank you for returning to Pelican Grill to celebrate, and we look forward to welcoming you back soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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DG
New York Area
8 reviews
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

Was delicious! Great atmosphere and friendly staff. Will definitely come back.

Andrea at Pelican Hill
Responded 6 days ago

Hi Deborah, Thank you so much for your visit and kind recommendation! We look forward to welcoming you back to Andrea for another ocean-view visit soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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JL
1 review
Dined on June 8, 2019
Overall 4food 4service 5ambience 5

Very elegant restaurant, beautiful location, good food, a little overpriced but that's Newport Beach for you.

Andrea at Pelican Hill
Responded 5 days ago

Thank you for visiting Andrea, Jonathan! We appreciate your feedback and hope to see you again for another ocean-view visit. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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OT
Orange County
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

Beautiful views, service, and ambiance

Andrea at Pelican Hill
Responded 5 days ago

Thank you! We hope to welcome you back for another memorable meal soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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KE
Orange County
17 reviews
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Awesome food, drink and service, very consistent.

Andrea at Pelican Hill
Responded 6 days ago

Thank you, Ken! I'm so glad you enjoyed your meal at Andrea this past weekend, and we hope to see you again very soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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JQ
Los Angeles
13 reviews
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

We spent a perfect evening celebrating my wife’s birthday and the service and cuisine was perfection...Andrea is the absolute finest choice for that special occasion!

Andrea at Pelican Hill
Responded 6 days ago

Thank you for celebrating at Andrea, James! Please share my belated birthday wishes with your wife, and we hope to welcome you back for another delicious visit soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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S
Orange County
6 reviews
Dined on June 2, 2019
Overall 3food 5service 2ambience 5

The food was delicious as usual, but the service was unusually s l o w.

Andrea at Pelican Hill
Responded on June 5, 2019

Hello Susie, Thank you for dining at Andrea and sharing your feedback with us. I apologize that the unacceptable service delays you experienced this Sunday tarnished your overall visit. Please know that I've addressed your comments with our service team, and we hope to welcome you back for a much more attentive visit very soon. We appreciate your insight! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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b
San Francisco
6 reviews
Dined on May 30, 2019
Overall 5food 5service 5ambience 4

What a divine experience. The food is WONDERFUL! I had a scrumptious Dover Sole - best I have ever eaten. We also had an evening special of Lobster Risotto and if my husband could have eaten the dish, he would have. The restaurant is expensive however I'm pretty sure the meal will delight so there is plenty of goodness to justify, especially for a special occasion. We will be back when in the area again.

Andrea at Pelican Hill
Responded on June 5, 2019

Thank you so much, Barbara! Please know that I have passed along your kind words about the Dover Sole and Lobster Risotto to our chef, and we hope that your travels and appetites bring you back to Andrea very soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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Houston
1 review
Dined on May 25, 2019
Overall 1food 2service 2ambience 3

Very slow service, loud and high price food for the quality. Will not return or recommend. We do love the resort however and surprised at this first class resort we had such a disappointing dinner at Andrea’s

Andrea at Pelican Hill
Responded on June 5, 2019

Hello, I apologize your meal at Andrea fell short of the rest of your experiences at Pelican Hill and appreciate you sharing your candid feedback. We'd be grateful for the opportunity to personally apologize and discuss your visit in more detail, and I've connected you with our manager in a private note. Thank you again for taking the time to provide your feedback, and we hope to welcome you back for a much-improved return. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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M
Orange County
1 review
Dined on May 25, 2019
Overall 1food 1service 3ambience 1

Seafood was not fresh
Octopus and sea bass!
Gnocchi was good but other pasta ok but chunky meat was not good

Andrea at Pelican Hill
Responded on May 29, 2019

I appreciate you taking the time to share your feedback and apologize not all of the menu items you ordered this Saturday were equally delicious. I've addressed your concerns with our chefs and also connected you with our General Manager in a private message, so we may discuss your dining experience in more detail. Thank you again for your review and we hope to welcome you back for a much-improved visit to Andrea soon. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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JE
Orange County
6 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Paige, our server, was OUTSTANDING! Loved watching the skill of the chef who de-boned the sole table side. The only thing that dampened our evening was large group of VERY loud people near us. Wish the mgr. would have asked them to pipe down.

Andrea at Pelican Hill
Responded on May 24, 2019

Hi Jill. Thank you for visiting Andrea and sharing such thoughtful feedback about Paige! We appreciate your kind words, and I've personally passed them along to her as well. I apologize that your dining experience was tarnished by the guests near you, and I've taken this opportunity to address your concerns with our leadership and service teams. Thanks again for your insight, and we look forward to welcoming you back soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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j
Los Angeles
115 reviews
Dined on May 19, 2019
Overall 4food 1service 5ambience 4

Table not ready at appointed time. I asked hostess had we not made a reservation would it still be a 20 minute wait. She said yes

Great courteous efficient table service

Wild Salmon was superb while pasta was mediocre at best

Andrea at Pelican Hill
Responded on May 20, 2019

Hello Joyous, Thank you for dining at Andrea, and I apologize for the frustrating delay you experienced upon arrival and the pasta dish you ordered was anything less than perfect. Please know I've personally shared your feedback with our culinary and leadership teams, and we hope to have the opportunity to serve you again soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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S
1 review
Dined on May 19, 2019
Overall 3food 3service 5ambience 3

Had made reservation 10 days prior with special request, on arrival I was rudely said I cannot have terrace seating because it’s for some other party! The other party was not there yet and per their own policy I had the right to have the table! I’m very upset and I don’t know if I would cobsider going their again - and Andrea used to be my favorite!

Andrea at Pelican Hill
Responded on May 22, 2019

Hello Sedi, Thank you for dining at Andrea, and I apologize that our team was not more gracious in accommodating your request for outdoor seating and that this ultimately tarnished your overall dining experience. I appreciate you taking the time to share this feedback with our team, and we hope to regain your trust for a much-improved return soon. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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ES
Sacramento
22 reviews
Dined on May 18, 2019
Overall 1food 1service 1ambience 3

Appetizers were ok; just ok, so definitely overpriced for this rating! We had gnocchi and could not eat it! Tasted horrible and mushy. Stay away! The dessert was again OK. The server was terrible. All in all an unforgettable experience, that we would not want to repeat! So many good choices in the area, not worth trying Andrea!

Andrea at Pelican Hill
Responded on May 21, 2019

Hello Eugen, Thank you for your feedback! I apologize your dinner missed the mark and would be grateful for the opportunity to discuss your dining experience in more detail. I've connected you with our General Manager in a private message, and we hope to welcome you back for a much-improved visit soon. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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S
1 review
Dined on May 18, 2019
Overall 3food 3service 2ambience 4

Went to Andrea for my daughters college grad lunch. Very disappointed with food! Small, small portions . Service poor and very slow. Had to ask for refills on water and soda after sitting there to over an half hour with an empty glass! Unacceptable for the price of Andrea.
This was an important day and Andrea was a disappointment. So many excellent restaurants in Newport and this is not one of them!

Andrea at Pelican Hill
Responded on May 21, 2019

Hello Sharon, I apologize that your dining experience at Andrea missed the mark, especially on a day as important as your daughter's graduation. We'd be grateful for the opportunity to discuss your feedback further, and I've connected you with our General Manager in a private message. Thank you for taking the time to share your candid feedback, and we look forward to speaking with you soon. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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HS
Los Angeles
14 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Outstanding!

Andrea at Pelican Hill
Responded on May 20, 2019

Thank you, Honorinna! We hope to welcome you back soon! Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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OT
Miami
16 reviews
Dined on May 13, 2019
Overall 3food 3service 4ambience 2

Mediocure food at best.

Andrea at Pelican Hill
Responded on May 16, 2019

Thank you for your feedback! I apologize your dinner missed the mark and would be grateful for the opportunity to discuss your dining experience in more detail. I've connected you with our General Manager in a private message, and we hope to welcome you back for a much-improved visit soon. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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T
Los Angeles
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Our server Robert, whom we've had before, was the best!!!

Andrea at Pelican Hill
Responded on May 14, 2019

Hi Teddy, Thank you for your kind feedback about Robert! I'm proud to call him part of our Pelican Hill family, and we look forward to welcoming you back to Andrea soon. Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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NM
Orange County
1 review
Dined on May 12, 2019
Overall 2food 2service 1ambience 5

This place has the WORST service ever. Had to wait 20min to get seated for our reservation when the whole restaurant was essentially empty.

Andrea at Pelican Hill
Responded on May 14, 2019

Hello, I sincerely apologize for the frustrating delays you experienced this Mother's Day weekend and am disappointed that your party was not seated in a more timely manner. Please know I am addressing your concerns with our service and leadership teams, and we hope to regain your trust for a much-improved dining experience soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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GR
London
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

We really enjoyed going to this restaurant for Mother’s Day. In the past we have gone to the Ritz Carlton, The montage etc. it is always very busy at these hotels and very rushed. Our time at the Andrea restaurant was calm and wonderful and we thoroughly enjoyed ourselves.

Andrea at Pelican Hill
Responded on May 15, 2019

Thank you celebrating Mother's Day at Andrea, Glyn! I'm delighted to read that you enjoyed a relaxing afternoon, and we hope to welcome you back soon! Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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IC
Los Angeles
80 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Just reflecting now (a week later) on this glorious affair during a holiday to honor women who gave us life. Family called it stellar. Now I replay this unique "abenteur" and a day remembered in the golden orange light at Bren's resort managed by Donovan that truly (from aesthetics alone) fooled us into asking ourselves, "are we in Tuscany?” What happened here was done to the golden standard applied at revered establishments like Napa Rose, Catal or Steakhouse 55. Valets opened car/resort door by hand.

I have read about Chef Chris Simons---yet seeing his team in action---seared this vibrating culinary memory into place. Corbin seated us and accommodated our ever-growing party (Thank You!) This experience is in the upper realms of affordability, yet I am grateful for this gift by family and suggestion to dine here on this special day. Paul our server was most attentive (not hovering) and identified the vegan items on the prix fixe menu.

This review for Andrea is---to me---like a fine book one keeps close. Yet in this recognition I realize such “ambrosia” and “nectar” should not be sequestered. And so, with noted reluctance, I admit Chef Simons team personally handed us fine long stem roses with thorns removed, gave us “cibo degli dei” evidenced in his “Acquerello Risotto” and a hand-crafted heart shaped chocolate box (off the menu) to our surprise. What a marvelous Mother’s Day with family. Joy flowed as sunset photos were snapped. Thanks Corbin, Paul and grazie mille to Chef Chris Simons.

Andrea at Pelican Hill
Responded on May 20, 2019

Hello India, Thank you for returning to Andrea for your Mother's Day celebrations and taking the time to share such a heartfelt review of your dining experience. We are so appreciative of your continued loyalty, and I've personally shared your kind words with Chef Chris and the rest of our Andrea team. Thank you again, and we look forward to welcoming you back for another delicious visit soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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BS
Orange County
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Amazing Restaurant, the ambience is incredible! Food preparation and flavor was amazing along with an excellent service staff!

Andrea at Pelican Hill
Responded on May 15, 2019

Thank you, Bret! We look forward to welcoming you back for another memorable meal at Andrea very soon! Kind regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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VO
Orange County
1 review
Dined on May 11, 2019
Overall 4food 4service 3ambience 5

We have dined here before but this time and last we had a particular waiter that ruins the experience a little. He’s very abrasive. We also had to ask a couple of times for another round of drinks and there was some confusion on what my husband ordered. It’s very delicious food and the sunset view is amazing.

Andrea at Pelican Hill
Responded on May 13, 2019

Hi Violet, I apologize that your experience at Andrea this weekend fell short of the visits you've enjoyed the past and am disappointed by the miscommunication over your husband's drink order. I appreciate you taking the time to bring this to our attention, and I've addressed your concerns with our leadership team as well. Thank you so much for your insight, and we hope to regain your trust for a much-improved return soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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OT
Los Angeles
93 reviews
Dined on May 10, 2019
Overall 4food 3service 3ambience 3

The restaurant at this resort is good, just not great. The prices don't reflect the quality of food or the service, which (aside from the somm) was rather indifferent. We ordered the Di Stefano Burrata salad--barely four bites and mostly beets and very little burrata. My wife enjoyed her mushroom risotto very much. My turbot was fine but again, just rather uninspired. There are a lot better Italian places in the Newport area.

Andrea at Pelican Hill
Responded on May 15, 2019

Hi Craig, I appreciate you taking the time to share your candid feedback on Yelp and OpenTable, and I apologize that your dinner experience at Andrea fell short of your expectations. Please know that I've shared your thoughts on the burrata salad, risotto and turbot with our culinary team, and we hope to have the opportunity to welcome you and your wife back for a much-improved visit soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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S
Los Angeles
1 review
Dined on May 10, 2019
Overall 4food 4service 3ambience 5

Lovely dinner and excellent views and ambience. Food and drink were exceptional. Surprised, however, by how worn and informal the the physical menus were (appeared better suited for poolside, not a fine dining establishment). The waiter also tried to up-sell on each course, which was off-putting. Expos and supporting wait staff were each spot on in appearance and demeanor.

Andrea at Pelican Hill
Responded on May 13, 2019

Hi Sean, Thank you for visiting Andrea this weekend, and I apologize for the less than gracious experience you had with your server and regret that this tarnished your overall dining experience. Please know that I've also addressed your feedback on the menu conditions with our leadership team, and we hope to welcome you back for a much-improved dining experience soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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g
Miami
2 reviews
Dined on May 7, 2019
Overall 4food 4service 4ambience 5

An elegant place with very nice views of the Ocean

Andrea at Pelican Hill
Responded on May 9, 2019

Thank you for your positive feedback, George. I'm glad you enjoyed the ocean views and elegant setting. We hope to welcome you back soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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C
Orange County
69 reviews
Dined on May 6, 2019
Overall 5food 5service 5ambience 5

Once again we enjoyed a Birthday Celebration dinner at Andrea. We anticipated an enjoyable evening and were not disappointed. I continue to recommend the Cavatelli. As a native Chicagoan who enjoys the Italian sausage of the typical Chicago pizza, I would judge the sausage in this dish as the best I have had since moving to California many years ago. My wife's Salmon Aqua Pazza was outstanding. Even the sides of rapini and brussel sprouts were as we prefer them, lightly charred. The environment as presented by the staff is so peaceful and welcoming as to make it difficult to leave and easy to stop in the lounge on the way out. I must commend the management on the selection of the musical presentation. The balance is always prefect such that it can be enjoyed anywhere in the dining room without being drowned out by conversation. Hugo's selections and his performance of them were among the best I've heard. I hope to experience his musical presentation upon our next visit. Unfortunately, I've forgotten our hostess' name, but she performed admirably given a bit of a surge and what seemed to be fewer staff then normal. I might say the same of the valet service. Finally it was our first experience with Will whose friendly service was very good and upheld the standard set by Melissa over previous visits. Thank you for a thoroughly enjoyable evening.

Andrea at Pelican Hill
Responded on May 9, 2019

Hello, Thank you for choosing Andrea for your birthday celebration and for sharing your positive feedback! I appreciate your kind comments about the menu, peaceful ambiance, live music, valet service and our staff. I will thank Will and the team for taking such wonderful care of you. We look forward to seeing you again soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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OT
Orange County
1 review
Dined on May 5, 2019
Overall 5food 5service 5ambience 5

Beautiful resturant with a very attentive staff!

Andrea at Pelican Hill
Responded on May 7, 2019

Thank you for sharing your review of Andrea! I'm glad to read that you were pleased with our attentive staff, and we hope to welcome you back soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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Central Coast
4 reviews
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Our first visit to the restaurant. Wonderful 5 star experience. Meticulous detail to every aspect of the evening. A new “special occasion” venue for us!!
Must have the signature wild mushroom risotto prepared table side! Impeccable service, lovely ambiance (sunset on the heated/semi enclosed patio not to be missed). Looking forward to a return visit!

Andrea at Pelican Hill
Responded on May 1, 2019

Thank you for dining at Andrea! I'm delighted that you enjoyed your first visit, and we hope to welcome you back for another oceanview meal - and more of our signature risotto! - very soon. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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DD
Orange County
2 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 4

Nirvana! The risotto was superb, delicate, rich and creamy. The veal was outstanding, exceptionally tender and juicy. The French press coffee is always a treat. The talented musician was a perfect complement to the entire experience.

Andrea at Pelican Hill
Responded on April 30, 2019

Thank you, Donna! I'm glad to read that you enjoyed your meal at Andrea - including the live musician! We appreciate your review and look forward to the opportunity to serve you again. Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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IC
Los Angeles
80 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 4

A elegant serenade happened here as the cumulonimbus morphed from white to cotton candy colored puffs hanging in the sky on a cliff overlooking the Pacific Ocean.

We three watched in awe as barrel-aged acquerello risotto was hand-crafted tableside. Smells of Parmigiano-reggiano seduced us and my rosy brelly was silent.

Gracie Chef Chris Simons for a petit treat “T”with edible ring. Laughter flowed forth and our party glowed post-dining at Andrea. Cibo, “un grosso risultato!” 5 Stars!

Andrea at Pelican Hill
Responded on April 30, 2019

Hi India, Thank you for sharing such a gracious review of your recent dining experience at Andrea! Please know I've passed along your kind feedback to Chef Chris as well, and we look forward welcoming you back for another ocean-view visit! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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SO
1 review
Dined on April 28, 2019
Overall 3food 4service 3ambience 4

Good food and great location. Great views. Outdoor seating is limited and even if there are open tables they will say you can't sit there because you either are a party of 2 and they won't seat you at a 4-person table, or, they will say the table is reserved for VIP. I guess a 9 month pregnant woman does not count as VIP! Servers were very nice nonetheless and food was excellent.

Andrea at Pelican Hill
Responded on April 30, 2019

Hello Ms. O'Keefe! Thank you for sharing your feedback with us. While outdoor seating is available on a first-come first-serve basis, I apologize that our team was not more gracious in accommodating your preferred table. I'm disappointed this tarnished your overall dining experience and have addressed your candid thoughts with our leadership team. Congratulations on your growing family and we hope to welcome you back soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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D
Los Angeles
5 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Everything was excellent!! The food was delicious, the service was beyond great! The table side risotto is a must

Andrea at Pelican Hill
Responded on April 30, 2019

Thank you for dining at Andrea! I appreciate you taking the time to share your feedback and we look forward to welcoming you back for another serving of risotto soon! Warm regards, Tom Donovan Managing Director, The Resort at Pelican Hill

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F
Orange County
78 reviews
Dined on April 27, 2019
Overall 3food 4service 2ambience 5

Gnocchi and T-Bone's were both very good. Service continues to be the challenge - bread service came after appetizers. Asked for a topping to be on the side and it was omitted. We asked for it again and it came later (after we ate went ahead and ate the dish). Birthday dessert (for one) was delivered, but the rest of the table wasn't given the opportunity to order a dessert until later (too late).

Andrea at Pelican Hill
Responded on April 30, 2019

Thank you for your feedback! Our goal is to provide a delicious dining experience and attentive service to each of our guests, and I apologize we missed the mark this weekend. I'm especially disappointed that we fell short on such a special occasion and have connected you with our General Manager in a private message. We look forward to speaking with you and hope to welcome you back for a much-improved visit soon. Kind regards, Tom Donovan - Managing Director, The Resort at Pelican Hill

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