**The maximum seating capacity for the Tuscan room is 36. However, we can accommodate larger parties at a different restaurant venue on property.**
The server Danielle was not attentive, promised to bring us bread which she never did. When we inquired she stated “they just put some in the oven, it will be just a few minutes”. It still never came, we inquired again near the end of our meal and she answered “ Oh when it came out of the oven it was hard.” Seriously? I was taken aback at this ridiculous answer. If that were truly the case she might have told us sooner without us asking again. Other patrons had received theirs, so it was obvious she had just continued to forget us. Food was overpriced, salad not included with entree ( or bread either for us). It would be much better to go outside the hotel for dinner!
My family and I visited Andiamo for magical dining with friends who were in town escaping hurricane Florence. Unfortunately, given our experience I won't be returning.
We sat down for dinner at 6:30 and didn't leave until almost 9:30. The server took our orders fairly quickly. However, it essentially took an hour for each course to come out. Some of the food wasn't cooked properly, some of us weren't hungry anymore because it took so long and the majority of our dinner experience our server was nowhere to be found.
For a party of 7, it's not a cheap tab. $300 can go a long ways and watching that go towards food that was either cooked to the wrong temperature or unable to be eaten because we had to wait so long that some weren't hungry anymore, is really unfortunate. I'm not one to ask for free things, but a simple genuine apology can go a long way and we weren't even given that.
Sadly, I know it wasn't just our table, because unfortunately another table not to far from us were extremely vocal about their same frustrations.
We went for my husbands birthday with a group. The whole place maybe had five people, so it was not busy. We ordered drinks that never came. It took over an hour for our food and when it came, it was really bad. I took one bite of my steak and that was it. The server asked if I wanted a box and I declined. Instead of asking if everything was ok or if she could get me something else, she just picked it up and said ok. My daughter did not eat any of hers either. I paid full price for drinks I did not get and food that we did not eat. Really disappointed
Trying out new restaurants for Magical Dining Month and came across Andiamo’s. We had a 5:30 reservation and was seated promptly(this was the only time for the evening anything was quick).
The food was very very good, however the service was the worst I’ve ever experienced, which ruined the dining experience. Upon finishing dinner and asking for the check, which took 20 minutes
to get to the table and a request to see the manager, we were told the system was down.
Oh and I forgot to mention that the whole time we were there if there was a total of 5 tables occupied at any giving time, would be an understatement. I think what was most baffling is this restaurant is located in a nationally known hotel chain.
We finally left at 8pm and was finally glad to walk away
Although the server was nice and very attentive the food was not worth the price. Did not seem fresh, Lasagna and other pasta tasted as reheated. Will not repeat visit and would advise others to skip.
Good food. Great lasagna, good service. Great atmosphere and location.
Scallop App was great but that is where it ended, Ordered the ribeye RARE came out well done, sent back and server assured that the chef himself would recook it and bring it out himself... LOL embarrassment at best was med-med well. received the check and the steak was taken off (yea first right thing... oh but wait) bottle of wine on wine list $45 on bill was $52. someone should really think management ?????? or lack of
Great food, great service. Our waitress Julia was friendly and fun! She made the experience great!
Everything was excellent and you must try the scallop appetizer.
Very nice waitress! Food was great!
Andiamo is an Italian restaurant located just outside Disney Springs in the Hilton Hotel. The place was nicely decorated and our dinners were very good. Coming from the Northeast we hold American-Italian food to high standard, as evidenced by my Sicilian-American mom proclaiming after her second bite of lasagna, “This pasta is homemade!” The restaurant had maybe five other tables the Wednesday evening we were there, which was also a nice change from everywhere else we’d been that week.
If you want to avoid the Disney crowd and are staying at the Hilton, a perfectly ok stop for a decent meal.
We had Easter dinner here. Overall it was decent but that’s it. Place was empty when we first got there at 7:00. Made me a little nervous since most places in Disney are packed.
1. Heavy pour for tequila shot to start was very nice.
2. Staff was very pleasant and nice.
3. Appetizers were above average. Calamari and Shrimp app was good. Bruschetta was pretty decent too.
4. They took several items off the bill because of one incident.
1. Glass dropped on table and cut my sons head. He was bleeding and needed to be cleaned up. An accident but sucked to start off the dinner.
2. Apps came out fast but a very long wait for the entrees. About 1 hour from apps hitting table.
3. Entrees were below average. My chicken Parm dinner was dried out. The sauce had a strange sweet taste also. I ate less then 1/2.
4. Didn’t try other entrees but several members of my party did not like their entrees.
The weak entrees alone would make me try another place. Could have just been an off night.
Worst experience we've had in awhile. Started out with a server who basically deserted us to wait on a large table. Needless to say, they were seated after us and ate before us.
great food & a very nice server!
The food was excellent and the atmosphere quiet and inviting. Best of all was our waitress Julie. She was great at recommending entries and wines to pair with them. She knew most of the songs and artists playing in the background and had a playful yet still professional demeanor. She made our dining experience lots of fun.
Scheduled a business dinner in the hotel for convenience but was disappointed. Was wondering why there were only three tables populated. The service was friendly but slow and the food was mediocre. The wine list was decent. Next time, we'll take the trouble to get off the property for dinner.
I should have known it was going to be a problem when we showed up at 7pm and the restaurant was empty. While we had a table for 12, when we ate, there were only 2 other tables occupied in the restaurant. Despite that, the services was extremely slow. Cocktails took forever to come from the bar, and we rarely saw our server. The calamari was extremely overcooked. The entrees were simply bland. Chicken piccata had no flavor, the exception being the capers. Overall, the entire meal felt like it was reheated frozen food.
Poor service and bad food resulted in a subpar (to say the least) dining experience for my colleagues. Do better, Andiamo.
The service was excellent!
Zero atmosphere with no music. Felt like a dining hall or cafeteria. Average food for high price. Left waiting for several minutes for a table
Tons of food and great service. The caprese salad was more than enough for two and we didn't get even halfway through our meals...so much food!
It’s nice nothing fancy, food was good we enjoy it.
Service was impracticable, very friendly and respectful.
Service was awful, never got grated cheese until we were finished eating, drinks took forever, bartender was yelling at other staff members, she messed up the drinks several times
Long wait for table And food, place was not half full,understaffed
Line up waiting for host to arrive & seat guests - restaurant was not busy, waitress was very good but the food was not. Cafeteria like atmosphere- not that of an Italian restaurant.
A little shirt on service like most hotel restaurants
The Andiamo staff treated our family with the grace and respect. We truly had a great Christmas Dinner. Our server was incredibly friendly, accommodating and chill. The kids really liked her. She even gave us Star Wars bags just because we liked them. She also accommodated my daughter's request of having a special made pizza. We had a wonderful time and will definitely visit again!
Wonderful experience. Great way to spend Christmas dinner. Appropriately priced, delicious, and perfect service. Will definitely visit again when we are in the area. Thank you!
Food and service was excellent. Much better than expected considering it is located in a hotel.
Pizza was AWFUL
A little old fashioned and expensive for what they serve.
Kids wanted something not on menu and they were happy to accommodate. Great service and food.
A wonderful evening with great food and great service. Tyler was our servier and did a great job in taking care of us. We enjoyed our dinner at this wonderful hotel. We were celebrating a weekend where we were celebrating our 51st wedding anniversary at this hotel where we stayed over 30 years ago as we visited Disney in its early years. We were impressed with the efficiently of this property along with its outlets. Everyone was very guest service oriented Including valet, bell staff, front desk, housekeeping and marketplace personnel. Thank you for creating this magical weekend for us.
Would not hurry back to this restaurant for dinner. Maybe a breakfast or lunch. The restaurant was pretty empty and can see why now as food was nothing special. Was expecting way more from reading other reviews.
Double check your reservations. I searched Andiamo Las Vegas and for some reason FL came up and I didn't realize that I booked the wrong location. They are not affiliated but Las Vegas was extremely accommodating once we figured out why my reservation was not in the system and the Lake Buena Vista location was located in the footer of the email, not an way catch. Andiamo in Las Vegas is excellent!
A great meal. The server, Julie. Made sure we made the fight choices
Food was a bit mediocre. Food could be more flavorful and innovative. The scallop appetizer was delicious.
The restaurant wasn't really busy, but still seemed somewhat understaffed. The food is relatively high priced (Filet Mignon $40), but there were less expensive items. We happened to be plagued by several gnats during dinner, which was annoying (it is indoors). Good option for an easy meal in the hotel, rather than dealing with the crowds usually found outside the facility. Pretty good experience overall.
Wonderful! Everything was great, the ambiance, the service and the food! Highly recommend for any occasion
The steak was hard and grease. Potatoes not fresh and green beans were under cook and very oily. Will not go back.