aMuse- Le Meridien Hotel- Philadelphia

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1. OT

   OpenTable Diner

   New York Area

   1 review

   1.0

   1 review

   Dined on March 18, 2022

   overall1food2service1ambience1

   They didn’t even have our reservation

   Report
2. GW

   GWENC

   Philadelphia

   1 review

   5.0

   1 review

   Dined on March 15, 2022

   overall5food5service5ambience4

   Excellent service, great food. Drinks were a little weak, should have had more alcohol in them. A little pricey but the food was great.

   Report
3. 2

   2ndbreakfast

   New England

   74 reviews

   vip
   4.0

   74 reviews

   Dined on February 25, 2022

   overall4food4service4ambience3

   Amuse was fine for a light supper, but it looked more like just a bar than a restaurant. They need better signage!

   Report
4. B

   Boston

   1 review

   2.0

   1 review

   Dined on February 19, 2022

   overall2food2service2ambience1

   The restaurant is the lobby, do you're eating in a lobby.

   Report
5. M

   Marine

   Philadelphia

   44 reviews

   vip
   4.0

   44 reviews

   Dined on February 5, 2022

   overall4food4service4ambience4

   The dining/breakfast in the hotel is super convenient - especially in the middle of the winter, to have everything on-site! It's good food, not super expensive or chic. Perfect for what we needed! Service fast and nice!

   Report
6. AV

   AlexanderV

   New York Area

   5 reviews

   4.0

   5 reviews

   Dined on January 20, 2022

   overall4food4service5ambience5

   Perfect place for breakfast, menu not creative, but everything was good.

   Report
7. KM

   KevinM

   Philadelphia

   3 reviews

   3.0

   3 reviews

   Dined on December 30, 2021

   overall3food4service4ambience2

   Amuse is operating on a limited basis. This was not made clear during the reservation process. Dining room is not in use. Service is a tables in the lobby. Menu and bar are very limited and staffing tries hard but there is only one person handlining bar and dining. Cannot recommend right now.

   Report
8. MV

   MaryV

   Philadelphia

   7 reviews

   vip
   5.0

   7 reviews

   Dined on December 19, 2021

   overall5food4service5ambience5

   Breakfast was delicious

   Report
9. L

   Lina

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined on November 26, 2021

   overall4food3service5ambience2

   Nothing special about food, but great service. The place was almost empty while other restaurants nearby were packed.

   Report
10. MM

    MariaM

    Philadelphia

    1 review

    2.0

    1 review

    Dined on November 14, 2021

    overall2food2service3ambience3

    The food was atrocious. You can buy a better version of their pasta at 7-11.

    Report
11. NC

    NotCoolEnough4BabyGrand

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on November 7, 2021

    overall3food4service3ambience3

    When we arrived, we were told the restaurant didn’t accept reservations. The hostess was aware reservations are bookable on Open Table, but said they shouldn’t be. The hostess was very polite and did her best to accommodate our group, but this is obviously a massive oversight on management’s part. They were able to seat part of our group. The food was delicious and the staff very friendly, but the kitchen was a bit slow. It took ~40 minutes for our breakfast to arrive after being ordered.

    Report
12. OT

    OpenTable Diner

    St. Louis

    9 reviews

    2.0

    9 reviews

    Dined on October 2, 2021

    overall2food1service4ambience3

    Procuitto tasted like ham. The steak was tough and barely seasoned, needs a sauce or something. Also, it's in the hotel lobby, not in a separate space.

    Report
13. ME

    MichaelE

    New York Area

    31 reviews

    vip
    1.0

    31 reviews

    Dined on September 19, 2021

    overall1food1service1ambience1

    Went there for breakfast. No one to greet you, very confusing as to where the restaurant is. The restaurant turned out to be the bar area. I found this out by waiting in line at the hotel check in desk, and finally getting to speak to someone. There was no one in the bar area to greet or seat us. There were many empty tables that needed to be cleaned off. I tried to ask the bartender, but was ignored. At this point, we just left.

    Report
14. O

    Octoberation

    1 review

    1.0

    1 review

    Dined on March 1, 2020

    overall1food1service4ambience3

    I'm only saying I would recommend this restaurant because I'm hoping it improves by the next time we return. It was a disappointment to learn, while we were waiting to order breakfast, on a sparse Sunday morning well before the brunch hour, that the chef was new and, apparently, had no idea how to coordinate order to finished plate.

    Report
15. R

    Red1

    New York Area

    5 reviews

    2.0

    5 reviews

    Dined on February 16, 2020

    overall2food2service1ambience2

    Either it's a chronic problem or there was an issue that night they were seriously understaffed the server tried hard but she was covering the entire dining area. There was only one bartender on duty and response time for drink orders was very slow. Wait for food was longer than should be for fairly simple order. On the plus side they have a creative drink menu.

    Report
16. RD

    RickeyD

    Philadelphia

    12 reviews

    5.0

    12 reviews

    Dined on January 24, 2020

    overall5food5service5ambience5

    Visited for restaurant week and took sister in law out for birthday lunch. Service was great and food was very tasty. Would definitely go again.

    Report
17. YA

    YANIQUEF

    1 review

    3.0

    1 review

    Dined on January 19, 2020

    overall3food3service4ambience3

    The sever was warm and welcoming. She was managing a large area all on her own and doing a great job. The truffle fries were amazing. We got the steak frites and pan seared salmon both were okay nothing grand. I think it's a little over priced.

    Report
18. PN

    PabloN

    Philadelphia

    3 reviews

    3.0

    3 reviews

    Dined on January 18, 2020

    overall3food5service2ambience5

    The food here was amazing. The only problem is you had to wait a half an hour for a waiter to show up. But will do again.

    Report
19. OT

    OpenTable Diner

    Philadelphia

    1 review

    vip
    1.0

    1 review

    Dined on January 18, 2020

    overall1food1service1ambience1

    Worst service I have ever had in my entire life and I don’t say that lightly. Seated at 7:30, still no food at 9:30. Manager took 30 mins to come speak to us about it. We wound up leaving with no food and an offer of a drink to compensate.

    Report
20. OT

    OpenTable Diner

    New England

    2 reviews

    1.0

    2 reviews

    Dined on January 18, 2020

    overall1food1service1ambience3

    It is very, very rare for me to leave a negative restaurant review. Amuse creates the exception. My wife and I went on a Friday night with a reservation. Very pleasant server greeted us and seated us immediately. But it all was downhill from there. We asked for tap water and then said we’d place a drink order. 20 minutes later she came back to take the drink order; we still didn’t have our water yet. The drinks took another 20 minutes with water being poured when we could flag down someone else on staff. Our server took our order when she delivered our drinks. We ordered a salad to share and two entrees. The salad came 20-30 minutes after we ordered it (all cold ingredients- no cooking involved). And the dinners arrived a full hour after we ordered. The place was only 50% - 60% full at any time so the kitchen should not have been too backed up. Although our server seemed to have an extraordinary number of tables to serve. By the time the dinners came we’d been there 1 hour and 40 minutes, had a half a salad each, and one drink. Since we were hungry we ate it. My wife ordered salmon which was clearly over cooked. And I ordered the stuffed pork loin. It was dry and also over cooked. I always though stuffing meat kept it moist. Not at Amore. Server was pleasant, so one star. Service was really slow (we suspect a staffing issue, not on the server). Water was only poured with multiple requests. Drinks were hard to come by. And the food was poorly prepared. So no stars on the other four items. Would not return. Would not recommend.

    Report
21. AS

    AnthonyS

    1 review

    1.0

    1 review

    Dined on January 13, 2020

    overall1food2service2ambience4

    food took forever. luckily we were not in a rush. but waiting for 1 hour before appetizer to arrive is unacceptable.

    Report
22. JL

    JessicaL

    1 review

    2.0

    1 review

    Dined on December 20, 2019

    overall2food4service2ambience3

    "Quick lunch" sign outside lied -- it took 45 minutes to get food and there was just one table seated when we arrived.

    Report
23. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on December 14, 2019

    overall1food5service1ambience1

    I was looking for a place where we could have breakfast before visiting Christmas village and amuse came up in the search, however, all it really seemed to be was a place for the hotel folks to have a continental breakfast. It took a long time to find a server, and one who spoke English.

    Report
24. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on November 16, 2019

    overall1food2service5ambience1

    We went here 2 years ago, and the experience was AMAZING. We had a window seat with a beautiful view of City hall, complementary bread and tuna tar tar, and absolutely delicious entrees. We came back tonight hoping for a similar experience and to celebrate a special occasion. Though the service was excellent (very attentive waitress and accommodating manager), the food took a very, VERY long time to get to us (despite being one of 3 tables actually dining in be restaurant). When the food finally got to us, the steak was cold and not great. The ambiance was also very underwhelming. They’ve now moved the dining area to the back of the lobby, so there are no windows with nice views anymore. The room with the beautiful, romantic ambiance (what’s pictured in the photographs on OpenTable and on many websites) is now only used only for business events and meetings. To be honest, the food was not worth what we paid. That reason, plus what I listed above, will most likely keep us from returning. It’s a shame, because I honestly thought this would be our “place” after the amazing first experience. The waitress and the manager were both amazingly nice, attentive, and super accommodating. None of my complaints above were their fault, and they were the only super positive thing about the experience quite frankly.

    Report
25. JL

    JoyL

    New York Area

    12 reviews

    vip
    1.0

    12 reviews

    Dined on October 14, 2019

    overall1food1service1ambience1

    Restaurant Was completely disorganized and under staffed There were only a few patrons and we waited over 1 hour for our meal When we complained to front desk we were told hotel management was not available to hear our concerns It was the worst experience i have ever had in a restaurant i

    Report
26. E

    Ed7tourguy

    Pittsburgh

    17 reviews

    4.0

    17 reviews

    Dined on October 5, 2019

    overall4food4service3ambience3

    The dinner was good, but the glass of wine price was ridiculous, it was almost the same price as the meal.

    Report
27. E

    Erik

    Philadelphia

    7 reviews

    1.0

    7 reviews

    Dined on September 27, 2019

    overall1food1service3ambience1

    Food was terrible, I didn’t realize it was a bar. I feel like this was False advertising. It doesn’t look like it does in the picture.

    Report
28. BF

    BeverlyF

    Adelaide

    5 reviews

    2.0

    5 reviews

    Dined on September 27, 2019

    overall2food2service4ambience1

    It was Restaurant Week, a good time to scout new dining options. The choices were scrimpy and as described by the waitress “Not the same” as on regular menu. So, what is the point of Restaurant Week ? The salad was tiny and served in a too small bowl so the dressing, in a tiny plastic container, could not be properly mixed . The steak au frites was “ a different cut than what is ordinarily served.”...not very good. There were two dessert choices. It was a disappointing dinning experience. It is not very French as suggested ...in a French hotel. It is not chic as advertised . The tables are bare,

    Report
29. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    2.0

    4 reviews

    Dined on September 22, 2019

    overall2food2service2ambience2

    The experience was disappointing.

    Report
30. m

    mariec

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on September 20, 2019

    overall3food4service1ambience3

    It's not a place you go to during lunch cause the service is a little slow.

    Report
31. SD

    SusanD

    Philadelphia

    3 reviews

    1.0

    3 reviews

    Dined on September 19, 2019

    overall1food1service1ambience1

    We visited during restaurant week. While menu was limited I did expect a decent meal for $35. Drinks were extra and disappointing as well. I’ve had better food out of my microwave.

    Report
32. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on June 5, 2019

    overall1food1service1ambience2

    I made a reservation, however we had to wait 40 min. After we were seated we had to wait additional 20 min to be served. The waiter was dressed up in extremely dirty white shirt and kept on missing the orders... menu was printed in a way that was unreadable. All together an unpleasant experience that made me look really bad In front of my business partners..

    Report
33. OU

    OakUptownGirl

    San Francisco

    9 reviews

    vip
    2.0

    9 reviews

    Dined on June 4, 2019

    overall2food2service2ambience2

    Would not recommend for a work meeting. Slow service.very disappointing omelette

    Report
34. LD

    LocalDiner

    Washington DC

    6 reviews

    vip
    3.0

    6 reviews

    Dined on May 18, 2019

    overall3food3service3ambience3

    If you want a quiet place to meet and speak or you are just staying in the hotel it is fine. Breakfast (both food and service) was adequate but not good.

    Report
35. SS

    SherritaS

    Philadelphia

    17 reviews

    3.0

    17 reviews

    Dined on May 16, 2019

    overall3food5service2ambience5

    Our waitress spill bar b cue sauce in my friends purse and should could have cared less... and it took an hour to get our food but it was only 6 of us and 2 other people... the food was great when we go it but our waitress needs some extra training

    Report
36. CJ

    CynJohn

    Washington DC

    11 reviews

    vip
    1.0

    11 reviews

    Dined on April 13, 2019

    overall1food1service1ambience1

    The lobster bisque was good. The ratatouille was terribly bland. It had no flavor at all. The crime brûlée was all runny and oily. Terrible choice. Stay away.

    Report
37. P

    Pascal

    Palm Springs

    3 reviews

    4.0

    3 reviews

    Dined on March 20, 2019

    overall4food5service5ambience2

    Good dinner with fish inspired dishes. Creamy lobster bisque with lobster in it. Halibut served in tomato soup. Lighting too dim and seats too uncomfortable unfortunately.

    Report
38. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on March 13, 2019

    overall5food5service5ambience4

    Sat at the bar with a delightful bartender. Had mushroom pate, swordfish steak with roasted vegetables and finished with blood orange crime brûlée- wonderful!

    Report
39. MR

    MatthewR

    1 review

    2.0

    1 review

    Dined on March 8, 2019

    overall2food1service1ambience3

    The food was not anywhere close to what you would expect for the cost and at a 4-star hotel. The menu was very small and several items were not available, for the first seating on a Friday night. The steak was not worth the cost. Breakfast was just ok quality-wise but they messed up our order, twice. I ordered an omelet with ham, tomato and cheese....not complicated. I did not have time to wait for them to make a 3rd attempt so I ate the incorrectly made food. The meal was not comp'ed, as you would expect, but we were given a fruit platter as compensation, which we did not want not had time to eat, by that point as we had another commitment and were running late due to the wait for the 2nd try on our order. Will not be going here again and will not recommend to ANYONE, ever.

    Report
40. TA

    TARA

    Philadelphia

    8 reviews

    vip
    2.0

    8 reviews

    Dined on March 8, 2019

    overall2food2service2ambience2

    Disappointing.the restaurant used to be At the front of the very pretty building with light and windows facing the Clocktower of City Hall. It has now been moved to the dark back and we were the only people there. The food was not good. We were the only people in the place and it was the flower show so you know things are bad

    Report