aMuse- Le Meridien Hotel- Philadelphia
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Our waitress spill bar b cue sauce in my friends purse and should could have cared less... and it took an hour to get our food but it was only 6 of us and 2 other people... the food was great when we go it but our waitress needs some extra training
The lobster bisque was good. The ratatouille was terribly bland. It had no flavor at all. The crime brûlée was all runny and oily. Terrible choice. Stay away.
Good dinner with fish inspired dishes. Creamy lobster bisque with lobster in it. Halibut served in tomato soup.
Lighting too dim and seats too uncomfortable unfortunately.
Sat at the bar with a delightful bartender. Had mushroom pate, swordfish steak with roasted vegetables and finished with blood orange crime brûlée- wonderful!
The food was not anywhere close to what you would expect for the cost and at a 4-star hotel. The menu was very small and several items were not available, for the first seating on a Friday night. The steak was not worth the cost. Breakfast was just ok quality-wise but they messed up our order, twice. I ordered an omelet with ham, tomato and cheese....not complicated. I did not have time to wait for them to make a 3rd attempt so I ate the incorrectly made food. The meal was not comp'ed, as you would expect, but we were given a fruit platter as compensation, which we did not want not had time to eat, by that point as we had another commitment and were running late due to the wait for the 2nd try on our order. Will not be going here again and will not recommend to ANYONE, ever.
Disappointing.the restaurant used to be At the front of the very pretty building with light and windows facing the Clocktower of City Hall. It has now been moved to the dark back and we were the only people there. The food was not good. We were the only people in the place and it was the flower show so you know things are bad
Service was very good. Our meal was delicious. Gin martini was not as expected.
Everything was tasty ! We recommend the mussels 😊
Pommes frites perfectly fried , fresh, crisp. Mussels had nice flavor, but over cooked, some dried out. My husband loved the burger.
There was no one to greet us upon arrival. After a couple of minutes assuming we were in the hotel lobby someone came over. All of our courses were room temperature. We received salad without dressing and the bread felt like it came out of a refrigerator. We paid our tab,tipped, and left. We will not return and were extremely displeased.
The meal was very good. Ther place was not what I expected but it was very nice and waitress assisted in our selection of both food and cocktails. And a great selection it was.
I was excited to sample the Restaurant Week menu. Unfortunately, I was extremely disappointed. The server did not bring bread to the table, even though I could see other tables enjoying their own dinner rolls. The French onion soup had almost no onion, and absolutely no sherry; clearly not house-made. The flat-iron steak with pommes-frites and cipollini onions was overcooked, and the onions were not even on the plate (I had to request them from the server, who brought out three tiny onions in a steel ramekin). The supposed demi-glace that was served with the steak was flavorless; it may as well have not been on the plate. The cheesecake was similarly bland, with none of the light richness that is promised by "cheesecake". Overall, an overwhelmingly disappointing experience. The sole positive note of the evening was the excellent service and personability of the hostess.
We were really on the fence about writing a review for this restaurant, until we got home and realized we were charged twice for our overly priced dinner after they specifically told us that would not happen. My husband and I both work in the service industry, and wanted to treat my father to dinner on his birthday during restaurant week.
Online their listed menu was different for restaurant week than what we were presented when we walked in. Two of the items that we originally came in for were no longer available for the promotion. We took a look at the regular dinner menu, but quickly found out almost every item that we would have ordered they were out of, about 4 items in total. On a limited menu with maybe 15-20 items, that is significant.
As far as the actual food goes, we were all left very underwhelmed, nothing was “bad” but for the price we were expecting much more. One of the items we did send back but it was still left on the check.
In addition, we called the restaurant multiple times beforehand to warn them that we would have an extra guest, but no one answered the phone. We called as soon as we noticed the double billing, and faced the same issue.
The service itself was slow, our server was nice, but seemed inexperienced.
We mentioned specifically that we were there for a birthday and didn’t even get a candle in his dessert.
When paying for the check, the server ran our credit card but did not provide us with an itemized receipt and had to ask for it. Come to find out we were charged for an item that we didn’t receive, and that they didn’t even have in house.
My husband and I have 30 years in the service industry combined, and we understand things happen. Neither one of us are very picky, and we were willing to give the benefit of the doubt even up until the point we signed the bill, but coming home to find out we charged twice and couldn’t even call to talk to someone was the cherry on top of a very disappointing evening.
While the food was great, it was hard to even figure where the restaurant was. Seating was delayed and the wait for food was a bit too long for how many people were actually dining
My boyfriend and I wanted to try out as many different cuisines as possible during Restaurant Week, and Amuse was our French pick for the 11th night.
After some confusion, we were seated just a bit after our 8:15 reservation. Rosie was our server and she's absolutely lovely! I ordered the Caesar salad, steak frites, and cheesecake. My boyfriend chose the salad, salmon, and cheesecake. We also both ordered the special peach cocktail on offer for Restaurant Week.
The cocktails were just okay- we ordered the same drink, but one came in a very large glass, and the other came in a highball glass...? The salad was very good, with really fresh greens. The salmon was tasty, but my steak was awful. It was cold, while the fries were hot. They re-heated the steak and it came back out rubbery and gross. I ate one bite, and just ate the fries. The cheesecake is fabulous and very rich without being overly sweet.
We will never come back, but it was an interesting experience!
Birthday everything was wonderful 👍🏻♥️😀 Took very good care of us. always amazing
Our waiter was very attentive and the food was delicious! Our group of women like to try new restaurants and aMuse did not disappoint! Thank you for a wonderful lunch.
We had three courses (restaurant week) and one after another was astonishingly bad, even the vanilla gelato. The room had a very strange mood to it, and did I mention the food was really bad?
The place was absent of a host which can be confusing to any one specially when the section is way back. The candles were fake which I thought was lazy of the manager and tacky. The booth section of the restraunt was highly uncomfortable and awful for eating. The waitress was ok nothing great. If anything I was just completely off put by the place. A tad cold so I kept my jacket on. The first item I ordered was the cheese plate, the cheese, ham and crackers were great. Loved the fresh honey. Next was the steak cooked medium while I loved the steak there was a section that did not taste or feel cooked as much as the rest. The fries were great. Next was the cheese cake which was tiny but amazing and with the meal I was very full and satisfied especially with the richness of the cheese cake. I would go back but would suggest sitting at the bar for an overall better experience.
Food needed a little love lacked flavor but was good
Nice for the location (hotel lounge/bar). Salmon was seasoned too much which made it too salty. Steak was very good and cooked (medium) perfectly. Waitstaff seemed rushed, aloof, and disengaged. Didn’t see server at all after meal. Manager came back w check.
The staff was very welcoming and funny. One of my best dining in experiences. The food was hot and delicious and when you ask for your burger to be medium it’s actually medium! 12/10 recommendation and will definitely be back.
Not worth it. The food was very mediocre and way overpriced.
I was looking forward to trying Amuse as part of Restaurant Week. When we arrived, it was unclear where the hotel stopped and the restaurant began. The menu had been changed. The French onion soup was good, but my soup crock was chipped at the bottom. The halibut my colleagues had been looking forward to was switched for salmon. Worst of all, no Crème Brulee. When I asked about it, I was told the torch was broken. I would expect a restaurant in Center City, Philadelphia, to be able to replace the torch easily. The gelato was subpar. The service would have been excellent, but because there were so few people, we initially had too much attention. I will not be recommending or returning.
Went for lunch and the place was pretty empty except for a few businessmen/women. Service was quite slow. Had radish appetizer and was underwhelmed. A few small radishes - the dish seemed skimpy and unoriginal. For main course had mussels. Flavor was nice but the portion was quite small. Fries were just OK - hot but still a little soggy - not thin and crispy like I like. Overall it was just OK. I would not go back. There are much better french bistro options in Philly.
We went for breakfast the day after our wedding with some of our family. Great spot to relax and food was good. Service is a little inconsistent but after my third cup of coffee I was ok. I was hungry and we had to wait a few minutes for a table but it was worth it. Happy to go back.
We went to breakfast with two of our friends from out of town and had an enjoyable meal. We had to find someone to seat us and the wait staff is a little slow and forgetful but no worries. What they did not bring us and were charged for they happily took off the bill. They then brought what they forgot and did not charge us. Nice touch. We liked the company so we went with the flow. We still will return.....oh we returned the next day with family, and we like our family. Kidding aside - it is a comfortable restaurant and the food was good. We hope you try this place.
the service was great, as were the cocktails, however the food was less than impressive - its the reason we would not return. we ordered the pork belly, lobster soup, and cheese plate as starters. soup was not good, not cream based. the cheese plate really threw us, it was cheddar and gouda with some salamis and a dish of honey, there was mention of mustard on the menu but not on our plate. also, cheddar and gouda on cheese board at a high end hotel restaurant, is cheap. we could buy that at our local supermarket, we were expecting something on the interesting side of cheeses, and a proper cheese board with accompaniments, not just cheese, meat, honey. we got duck and steak entrees. no issues with steak, simple, with fries. the duck itself was great but the bulgar grain underneath was completely bland, as was the fennel and orange salad. no flavor, we ate the meat but left the grains and salad. didnt even bother with dessert.
Restaurant should be closed - basic lunch took 1:15 mins and everyone’s looked and tasted like kids food
Food was fine but not amazing or worth the price. Service could have been better. The waitress was nice but very disorganized (mixed up orders, forgot to clear some dishes before the next course).
you wrote: valet parking $ 18. Really 34.
The stake was cold, creme brulee was cold
The food was quite good and the service was outstanding. Very pretty restaurant as well!
7 friends and I came for restaurant week. The food was way below average and quality was a joke. No, quite literally, we joked that our cheese plates were taken from Lunchables packs and our steak was microwaveable Salisbury steak (supposed to be steak and frites, not Salisbury steak and frites). One member in our party didn’t even eat his food because he was disgusted by the quality/texture of the halibut plate. Even the desserts we got at the end were not representative of a restaurant who typically upcharges its customers for “elegant dining.” We ended up getting to-go boxes so we could leave as soon as possible.
As far as the environment/ambiance, the “restaurant” is poorly laid out within Le Meridien Hotel. The overall art and design of the aMuse restaurant area was drab, and the dining room seating space left a lot to be desired. This place should be considered nothing more than a spot to get food IF you are staying at the Meridien and don’t want to go out in Center City. There are 7 luxury dining spots I can name off the top of my head that are way better, not to mention all of the smaller, cheaper spots that put Philly on the map for its food scene. AVOID aMuse.
Would have given 5 stars but the service was poor. It took close to an hour for us to get drinks. The manager was responsive and we got the drinks free of charge due to the delay. Otherwise the food was excellent. Would go back. I think the waiter might have been new.
The place is beautiful, the rooms were nice. The bar was great, drinks were pricey. Appetizers were delicious, steak was chewy, dessert was ok, waiter was overwhelmed. Because of the ambience and the people I was with I still had a great time, I’ll try it again but I’ll avoid the steak.
The waiter was very friendly and replaced the overly salty fries with new ones. I was surprised by the size of the restaurant; it was quite small and off to a corner. The French onion soup was full of onions and a slice of gruyere but no bread... The croque madame was tasty and the crème brûlée was splendid.
Went for the centetcity reatairant week. Food was terrible but it worth $20.
We went for lunch during restaurant week. The burgers were dry, the french onion was so hot that we had to eat it at the end of the meal. Deserts were very good. Service was quite good.
The entrance to the restaurant is a hotel, which I hadn't realized but the staff presented it fairly odd since when they walked us in they stated we can sit anywhere but then a moment later someone else came up to us and asked if we had a reservation and that they would walk us to our table. Appeared slightly disorganized. We came for the restaurant week experience. Ordering the french onion soup- extremely large, cheese was somewhat melted on top, bread in the soup was super mushy and a slight vinegar taste. The steak frites- the steak was cooked perfectly, but there were way too many fries for a dinner portion. It took up 3/4ths of the plate. It took away from the appearance of the dish. Creme brulee- it wasnt seared on top, and was just pulled off of a shelf. Wasnt appealing in anyway and very disappointing...I will not be coming back for the restaurant week experience and would have to highly consider going back again for anything else.
I was very surprised about the quality of the staff and food. My party's meal was less than desirable. I couldn't eat the salmon on my salad as it had an odd taste. My dining guest's sandwich was burnt. Overall, it was not worth the money.