Food was great, excellent service. Maître D' needs some retraining in customer service. Better attitude and tone. We visit this restaurant frequently because of the food and service, but have encounter some of these head waiters not so welcoming and friendly. In contrast, our waiters have always been awesome.
Great for having a last minute quick get together. We went on a Sunday night staff seemed a little slow.
our server Angela was amazing. The food is great I would recommend the volcano roll.
We were seated at 4:30 the chef did not come to table until almost 5:30. After 45 minutes of waiting finally asked when we would be served . I was told they only had 2 chefs on duty. I only seen 1 chef I guess ours had a lunch break or something. Then after all of that we were charged incorrectly. Had 5 people & were charged 5 $12.99 meals & one $9.99 kids meal. Didnt notice until we left. It was my 35th birthday & your service ruined my experience. I would never return & would never recommend to anyone.
We normally go to Amura for Dinner, but this week we tried a Sunday lunch and we were very pleased. Great food, excellent service fantastic atmosphere. This is our favorite sushi spot for dinner and now for lunch. We will be back again and again.
My wife and I love sushi, and have had trouble finding a place with really good and fresh sushi until we started coming to Amura. Everything is fresh made, with high quality fish and some of the ccombinations that that have will invigorate your taste buds. They are worth the visit if you are thinking of trying them out.
In a previous year I had chosen Amuras on Sandlake for Valentine's Day and had a great experience. It was quiet, romantic and had great food and atmosphere. Since all bookings were full this year, I chose the Heathrow one. The experience was the complete opposite. With a reservation there was a 45 minute wait. There was loud techno music blaring, and the atmosphere was bright and not romantic. The food was fine. Just don't go for Valentine's Day or if you want to talk to your partner.
Our reservation was for 8:45 pm and we arrived early at 8:20 pm however we were not seated until 10:00 pm. While it was nice to book a reservation using this service Amura obviously did not plan for the large crowd or honor the reservation time. Tempers were flaring, I was not upset about the wait and almost excepted it before arriving but it would have been nice if they had honored the reservation time. Food was awesome as always along with the service.
Hosting staff did an extremely poor job handling their reservations. They were seating walking prior to people with reservations.
Everyone we spoke with that had reservations were made to wait at least an hour to be seated.
I can do, however, without the noisy atmosphere (sometimes musician present is a little too much) and would prefer if outdoor seating was available especially in the cooler months.
Valentines day, very disorganized. Had reservations for 7;00pm my table never got called, hat to sit at sushi bar because I couldn't wait anymore. Ordered around 8:30 the food didnt get to me until 9:30. Will not come here again with "reservations" since its useless
The food was great as always. However we had a630 reservation Nad did not get sat till 730. That was very frustrating and almost ruined the evening.
I made a reservation at this restaurant @3weeks prior to valentine's day. When my husband and I arrived, we were told it would be 20-25 minutes before we could be seated. The hostess took our number to call when our table was ready. We decided to go across the street to Shula's. We got a table and we're eating appetizers by the time the hostess called 45 minutes later. Needless to say, we stayed at Shula's where the food was excellent and so was the ambiance and service.
The sushi was delicious and we had lots of choices! The service was great and we will definitely be back!
I went here for Valentines Day and even though they were extremely busy, service and food was fantastic.
The sushi was outstanding and our open table reservation worked like a charm. We were seated as soon as we arrived.
The server took a bit long in the beginning, but was pleasant and timely the rest of the night.
It was great!
Our waiter was terrific, he didn't bother us and yet he was attentive to our needs.
Had an awesome time with friends. Great service and atmosphere. Sushi is best in town!
Delicious Japanese cuisine with a flair for unique rolls. The restaurant packs a crowd so making a reservation is the way to go unless you don't mind waiting.
We Love Amuras, and go there for our Anniversaries almost each year. But if you're goung with a group, be prepared for a long meal!
We made a reservation for 7pm for 9 people and didn't get seated until after 8pm. So considering we had a reservation, it took waaay to long. Then we ended up not actually getting our sushi boats until after 9pm. Although two of our guests got their meal 45 mins before the rest of us got.our meal. Good thing we had Salads and a small appitizer or we would have been famished!
Amuras food has never let us down, we will continue to go for our anniversary, but will rethink going in big groups.
Our waitress was kind and pretty on top of our appitizer/drink needs. So thats a plus.
Went here for an anniversary and was pleasantly surprised. While it did seem noisy inside, we opted for outside seating which was cozy and secluded. The food was amazing, some of the best sushi I've had in a long time. The rolls were large portions and came in so many varieties. It also turned me on to a new Italian moscato wine I love. I can't wait to go back.
My wife and I dined at AMURA, this past week, not our first time. we typically hit the Teppan Grill and get a good mea. This time, being New Year's Eve, we upgraded the meat choice to Filet and found that both the filet and chicken were the best we have ever had at this restaurant. Service was good even though they were pretty busy. Definitely would recommend AMURA.
We come to Amuras quite often. We always come for the Sushi. We have never had a bad piece of fish.
If I had to give a negative comment it would be that we ordered the Lake Mary boat which the menu said came with a Super Crunch roll, which was not on the boat. Something else was substituted for it. We were a little disappointed about that.
Our party of 4 had a great time @ Amura on New Year's Eve. We were seated immediately upon arrival, despite a crowd waiting at the door (reservations are key). The server appeared quickly to take drink orders which themselves arrived just as we had agreed on appetizers (perfect timing). We enjoyed our appetizers, but we did note that the bulgogi (Korean beef) had a texture that was a bit mushy (it was much better on a prior visit). Main courses arrived in time for a 2nd round of drink orders; the "sampler" of sea bass, tuna tataki, & salmon accompanied with shrimp & scallop tempura was a big hit & was an excellent value. The vegetarian in our group loved the tofu with vegetables. The sushi lovers were equally happy. A great dinner!
Will make this a regular on our list of "go to often". The food was excellent, service was great!
Apparently, Thursday is not the evening to go there if you actually want to have a conversation with your friends instead of yelling at them across the table. It was way too loud and the walls do nothing to limit the noise. They just reverberate off of them. If you want a cheap martini, then this is the place for you. If you wanted to meet for sushi and have a quiet conversation, this is not the place to go. Wish that we got up and went to the Thai restaurant across the street.
The food is always pretty good. They were way understaffed and service was very slow, 15 mins just to get our drinks. Dinner was not much better as far as service
The hibachi grill is pretty good, but the chef undercooked the vegetables. The server was very efficient. Overall it is a very good meal. The room can be quite noisy, as it is usually full of young kids.
I had an 8pm reservation for 2 on a Saturday night. Parking was easy enough in the lot outside. We were greeted warmly and taken to a nice big booth for two, which I thought was great. Food and service was delicious. I have nothing but good things to say about this place. The sushi was fresh and delicious. I would definitely eat here again and recommend it to others.
After a slow start - it took a while for our server to come over, we had a great evening. Most of our group had sushi - they were pleased with the variety of choices and overall quality. Two of us opted to order from the menu - I had the Fiery Garlic Chicken and my friend had the Steak and Lobster. Both were excellent choices, the steak and chicken were very tender and had great flavor.
Would definitely recommend!
This was indeed good sushi. I enjoyed the food and tsunami drink I got. The service really was not great and I was very disappointed.
Ambience, Awesome sushi, Accolades to the server!! Our server was attentive but he did not hover over our table.
Loved everything about this restaurant.
The variety of sushi was unbeleivable.
Definitely will return.
Melts in your mouth... DELICIOUS!!!
Great sushi but spotty service. Will definitely return for the sushi knowing service will probably be spotty and a bit slow.
My wife and I were celebrating our anniversary and we had Harry as a server. He was great! Nice and attentive. My wife love Amura's sushi and last night was no exception. However, I order their Korean ribs and I was surprised at how bland they were. The flavor was ok, but not at all as flavorful as other things I have had there. The miso soup was also surprisingly good-I thought all miso soup was the same.
Overall, it was nice but not worth the premium price.
My husband and I went to Amuras for a late lunch on a Sunday and the atmosphere was very nice, it was super clean, and there weren't a lot of patrons which made the service fantastic! And the sushi is the best that I have had in the Central Florida area. I love this place!!
Enjoyed the several pieces of sushi we selected, attention was barely average, two items selected from menu were not available, quite a disappointing surprise
The sushi was incredible as always. The service was a bit lacking in attentiveness given it was a relatively slow night.
I was treated so poorly by the front staff. This was by far my most favorite restaurant in Orlando and I will never go there again. The restaurant was not full. I have been there four times in the last month. Amura just lost a very good customer.