Americano

4.5
482 reviews
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$30 and under
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Contemporary Italian
Americano is a vibrant, casual Italian restaurant located within the downtown Dallas hotel, The Joule. The experience, full of whimsy, is an inviting atmosphere punctuated by Americano’s eclectic design inspired by 1960’s Italian cinema. Some of the menu features include hand-made pastas, neapolitan pizzas, and creative takes on classic Italian-American dishes. With a flexible outdoor patio space, Americano is a go-to spot for an assorted audience and perfect for large and small parties. From a celebratory al fresco meal, to a cozy corner for two, or a seat at the bustling bar, Americano offers an array of dining options.
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What 482 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.3
service
4.4
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
5
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DO
New England
1 review
Dined 3 days ago
Overall 3food 4service 3ambience 4

They serve wine in water glasses

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OT
San Francisco
1 review
Dined 7 days ago
Overall 5food 5service 4ambience 4

The 2013 Tuscan we ordered came out as 2015 but everything else was great

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JS
Houston
6 reviews
Dined on July 12, 2019
Overall 5food 4service 5ambience 4

Excellent food, great value, and not so loud you can’t have a conversation. Perfect downtown date spot.

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DC
San Antonio
4 reviews
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Great food and service!!!

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MM
Milwaukee
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Americano had wonderful service and great food. It was a bit pricey but the quality of the food and service was outstanding.

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s
Greensboro
23 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

Great place to meet with friends and enjoy a nice evening. Our waitress was great and was attentive but not overbearing. Nice cocktail list and everyone enjoyed their entrees. I would defiantly return .

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OT
1 review
Dined on June 21, 2019
Overall 2food 2service 2ambience 2

The service was extremely slow. One person’s order was overlooked and we had to ask when it was coming to the table. I’ve been here several times before. I was very disappointed in the service.

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CM
Dallas
21 reviews
Dined on June 18, 2019
Overall 5food 5service 5ambience 5

Experience is wonderful!

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MG
San Francisco
3 reviews
Dined on June 17, 2019
Overall 5food 5service 5ambience 5

Love Americano! Go there every time I’m in Dallas!

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OT
San Francisco
1 review
Dined on June 16, 2019
Overall 3food 3service 4ambience 4

For the cost of the dishes I was expecting more. The breakfast pizza made me sick to my stomach the next day.

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JE
1 review
Dined on June 15, 2019
Overall 4food 4service 4ambience 5

Great Place for Brunch With Great Downtown Location & Awesome Ambience

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CM
Dallas
21 reviews
Dined on June 12, 2019
Overall 5food 5service 5ambience 5

Great food and atmosphere. Servers are wonderful too.

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CC
Dallas
6 reviews
Dined on June 6, 2019
Overall 5food 5service 5ambience 5

The shaved cauliflower salad alone is worth the visit to Americano. Be sure to enjoy it.

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VM
Dallas
2 reviews
Dined on June 5, 2019
Overall 5food 5service 5ambience 5

It was a great spot to celebrate a birthday. They offer cake cutting if you want to bring a dessert. Small heads up though - valet is not free after 90 minutes.

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DF
Chicago
2 reviews
Dined on June 3, 2019
Overall 4food 4service 3ambience 5

Great pasta, but service and salads need some work. My colleagues and I each ordered a half salad and a pasta dish, but our salads were brought out after our pasta, which was strange. Generally salads are served as a starter before the main dish. Honestly, I wish I had just cancelled the salad at that point, and would have if they'd given us some heads up. The ceasar salad was just okay. Needed more dressing and flavor in my opinion. Overall, a very cute place with great pasta, but may need some work on their timing/service. The shrimp pasta dish was delicious though.

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A
Dallas
17 reviews
Dined on June 2, 2019
Overall 5food 5service 5ambience 5

It was amazing! Whenever we dine at Americano we have such a lovely time and the food is amazing

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OT
Denver
4 reviews
Dined on May 28, 2019
Overall 5food 5service 3ambience 5

Delicious meal - really loved the pasta! We would have preferred faster service, but enjoyed our time here nonetheless.

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OT
Dallas
1 review
Dined on May 25, 2019
Overall 3food 4service 1ambience 4

This was not my first time dining here. If it had been, it would have been my last. Server was MIA the entire evening. Food runners weren’t equipped to even run food (came out without plates or silverware). If a runner was asked for a plate he seemed confused fused like he didn’t know what to do. So if the servers are hung to be completely absent the entire night, runners should at least be equipped to assist tables. We sent one food item back, our pizza had a huge layer of oil sitting on top of it and was covered in grease. After finally tracking down our server to send it back, no apology or anything.

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OT
Dallas
1 review
Dined on May 18, 2019
Overall 4food 4service 4ambience 5

I’ve been here many times and every time the food gets better!

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DP
San Antonio
34 reviews
Dined on May 15, 2019
Overall 4food 4service 4ambience 5

Stopped in for a quick dinner while in town. Food pretty good, service good. Slow to get seated with a reservation.

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OT
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

I loved this place! The food was great, the service was fantastic, I will be coming back!

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JW
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 4

The night was fabulous, the service awesome and the food.... Wow.

The only negative was the noise level was a little high for easy conversation - but - apart from that little niggle - Thank you Americano for a great experience!

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KF
1 review
Dined on May 11, 2019
Overall 3food 3service 5ambience 5

Not what we were expecting. Very small menu and not much for drink choices, unless you’re a wine drinker.

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EV
Dallas
7 reviews
Dined on May 10, 2019
Overall 4food 4service 5ambience 4

Americano is a casual Italian concept. I’ve dine here before on a couple of occasions. The experience this time was good but it has definitely changed - feels like the ingredients have been altered. The pizza primarily was not as good as it once was. Their Caesar salad was great but it was a little too heavy on the dressing. Service was good and friendly. I suggest making sure espresso cups are clean before serving them.

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b
1 review
Dined on May 10, 2019
Overall 4food 5service 5ambience 5

Amazing homemade pasta and pizza! The arancini is a must for an appetizer. Great wine selection and top service!

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G
Seattle
37 reviews
Dined on May 7, 2019
Overall 4food 4service 5ambience 3

Food was good, service was exceptional, but the space was way too loud. We were there for a business meal and you literally could not hear each other talking. Seriously detracted from the food and service.

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OT
1 review
Dined on May 4, 2019
Overall 3food 5service 2ambience 4

“Didnt have change” but still took cash. Short $9

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BS
Dallas
21 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 3

Greats location, food and service. Very loud tho

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K
Dallas
16 reviews
Dined on April 20, 2019
Overall 2food 4service 1ambience 4

We’ve dined at Americano several times, and this by far was our worst dining experience. Our server was extremely inattentive and seemed to have reservations about serving our table. My dinner companion was never offered another cocktail, the menus weren’t removed until we received our entrees, we were not offered red pepper or Parmesan cheese for our entrees, and nothing was ever removed from our table. Our small table was in the the middle of the section that he was serving, and he had to walk past us in order to serve his other tables. It was very apparent that we were being ignored. To their credit, the manger Kathryn offered her apologies and removed some item from our check.

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OT
Dallas
11 reviews
Dined on April 10, 2019
Overall 4food 5service 5ambience 2

Great food. Too noisy though

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n
1 review
Dined on April 7, 2019
Overall 4food 4service 5ambience 4

Very good food, chill atmosphere, awesome service. The cocktails were delicious. Would recommend the fried olives, cannelloni and the pizza.

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OT
Dallas
1 review
Dined on April 7, 2019
Overall 4food 5service 4ambience 5

Service was a little slow. We weren’t in a hurry so it wasn’t that big of a deal.

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OT
New York Area
1 review
Dined on March 28, 2019
Overall 5food 5service 5ambience 5

Great food. A bit loud but always fun and festive.

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s
New Orleans
7 reviews
Dined on March 23, 2019
Overall 5food 5service 3ambience 4

Outstanding atmosphere and food! Especially their amazing pizza.

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OT
Dallas
2 reviews
Dined on March 15, 2019
Overall 5food 3service 1ambience 3

Server was really horrible.

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MR
Dallas
2 reviews
Dined on March 10, 2019
Overall 5food 5service 4ambience 5

Service was a bit slow. Although on the pricey side, food was great. $4 for a cup of coffee is a bit steep as well. Nice atmosphere. Perfect for a weekend brunch. Free valet is a nice perk as well.

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LG
1 review
Dined on March 9, 2019
Overall 2food 4service 3ambience 1

Restaurant too loud. Couldn’t even have a decent conversation. Food and serve was overall good but ambiance and price will keep me from going back.

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LM
Dallas
7 reviews
Dined on March 1, 2019
Overall 5food 4service 4ambience 5

I love Americano. We were able to get a seat on the "patio", which is so enclosed you wouldn't even notice it's a patio. However, we tried the fried olives (per a review), and they were just ok--quite salty and not anything special. Second, we ordered the burrata pizza, which was soooo yum. I'm a little obsesses with Neopolitan pizza these days, so the crust wasn't my favorite, but the toppings were 10. I love the atmosphere here.

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AB
1 review
Dined on March 1, 2019
Overall 3food 5service 3ambience 4

Booked a reservation for my birthday dinner. Food was great but the service was disappointing. I never got my cocktail or the meat & cheese board we ordered for the table. After 20-30 mins of waiting with our waiter nowhere to be found, out came the entrees. We asked the waiter about our app & drink to be told “I guess I didn’t ring it into the system.” We declined to get the items at that point because it wasn’t really worth it anymore and we wanted to eat our mains. Had to flag our waiter down (took multiple attempts) just to pay the bill. It’s frustrating to make a reservation while planning an evening out, only to feel slighted on the service. Once again, we all loved our food! I just didn’t appreciate feeling ignored in a restaurant with a price-point that usually pairs with attentive service. With all the local choices in Dallas, I would rather try something new than head back this way.

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OT
Dallas
13 reviews
Dined on February 23, 2019
Overall 4food 5service 5ambience 3

The food was delicious and the service attentive without being overbearing. The noise level is loud. Hard to hear conversation from across a table for two.

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