Americano

4.3
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534 Reviews
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$30 and under
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Contemporary Italian

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Casual
Americano is a vibrant, casual Italian restaurant located within the downtown Dallas hotel, The Joule. The experience, full of whimsy, is an inviting atmosphere punctuated by Americano’s eclectic design inspired by 1960’s Italian cinema. Some of the menu features include hand-made pastas, neapolitan pizzas, and creative takes on classic Italian-American dishes. With a flexible outdoor patio space, Americano is a go-to spot for an assorted audience and perfect for large and small parties. From a celebratory al fresco meal, to a cozy corner for two, or a seat at the bustling bar, Americano offers an array of dining options.
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What 534 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.2
service
4.3
ambience
4.0
value
Noise · Moderate
70% of people would recommend it to a friend
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RK
Denver
16 reviews
Dined 5 days ago
Overall3food2service4ambience3

Food was so so. Do not let their advertisement of gluten free pasta fool you. They boil it in the same water as regular pasta. They refused to make it in fresh water so the only thing I could eat on the entire menu was the cauliflower salad. Very loud.

OT
Orlando
1 review
Dined 6 days ago
Overall5food5service5ambience5

Was loud, but great service and good food!

H
San Francisco
19 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Had a great meal while in Dallas at a conference. The steak was great!

OT
1 review
Dined on February 15, 2020
Overall5food4service5ambience4

Great spot for casual Italian cuisine

AW
Kansas City
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Great food.

j
Houston
6 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

The food was good and the service was exceptional.

MG
Dallas
1 review
Dined on January 26, 2020
Overall4food4service5ambience4

tasty menu as usual and excellent service with extra coffee

G
Dallas
275 reviews
Dined on January 12, 2020
Overall4food4service4ambience3

Great spot for lunch or a late afternoon snack. Food and service is exceptional

n
1 review
Dined on January 11, 2020
Overall3food2service2ambience2

Loud, was not enjoyable to converse with people. Food came out at different times.
Pizzas were burnt on the bottom.
Couple of the pasta dishes were good.

BK
Austin
1 review
Dined on January 1, 2020
Overall1food1service1ambience3

Bad service, terrible food, overall waste of time and calories

DB
Louisville
3 reviews
Dined on January 1, 2020
Overall2food2service2ambience2

They were out lasagna and ravioli . No real spaghetti. Big disappointment for our party of 7 . Service was extremely slow .

OT
Dallas
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

Have gone there at least 5-6x and it's consistently good

J
Denver
8 reviews
Dined on December 23, 2019
Overall4food4service5ambience5

Great experience. The ambiance was great and it’s in a cool area of downtown Dallas. We sat on the patio, and it was very enjoyable for a double date.

The soup and lasagna were especially good.

F
Dallas
2 reviews
Dined on December 14, 2019
Overall3food5service1ambience4

Great food! However the service was not what we would have expected given our previous visits were top quality. There was poor timing with the sequence of how the food came out. Appetizer and entrees arrived at the same time. Silverware was not dropped off with dessert and it took longer than a while to receive. We had to ask for refills of water each time. The wait staff and kitchen did not appear to be in sync. Perhaps it was an off night as prior experiences have been solid on the service front.

SB
Washington DC
20 reviews
Dined on December 14, 2019
Overall4food4service4ambience4

Excellent fresh pasta and sides. Can’t go wrong.

S
Naples
23 reviews
Dined on December 13, 2019
Overall5food5service4ambience4

Food was excellent, service very good. Not an extensive menu, but what we ordered was great! Sauce on the rigatoni was delicious, had a little kick. Meatballs were very good. Dessert was so nice. If you are staying at The Joule, definitely try it if you are looking for a casual good restaurant.

MM
Chicago
1 review
Dined on December 8, 2019
Overall3food4service4ambience4

Food was very good, service good. We were served limoncello that was undrinkable. It tasted like rubbing alcohol, apparently not prepared correctly qnd or long enough. We reported this to the server and bartender but were still charged $27 for three glasses.

OT
Dallas
4 reviews
Dined on December 8, 2019
Overall5food4service5ambience5

We went for our first anniversary, and the location couldn’t be more beautiful. Be sure to ask for patio seating because you get a lovely view of downtown! The service was very considerate, and even offered us free wine for our special occasion!

The giant garlic knot is superb.

m
1 review
Dined on December 6, 2019
Overall3food2service2ambience4

My wife ate there and said it was awesome. We both are there at 8 pm and it was terrible. The pizza had NO sauce and was very dry. The salad had wet, wilted leaves and was bad. My wife wants to try again, but I don’t know.

k
Dallas
6 reviews
Dined on November 26, 2019
Overall4food3service3ambience4

I am always looking for new places to try and my friend and decided on Americano for a girls night. We shared the garlic bread knot which was amazing. Nice crunch and flavor, however the chicken parmigiana was disappointing. The chicken was dry and overcooked and the pasta was bland. Drinks are served in small glasses, which would be fine if the waitress were a little more attentive, however service was slow and a bit stressful while waiting for the check and change ( as we were heading to a musical after dinner).

l
Phoenix
1 review
Dined on November 22, 2019
Overall3food2service3ambience3

Server brought both appetizers and main course at the same time. Pizza was very plain and although crispy it tasted of nothing. Would not come there again.

SC
Washington DC
7 reviews
Dined on November 19, 2019
Overall3food3service3ambience4

Service was a bit slow and inattentive, with an automatic 20% service charge for our large group of six. Portion sizes were inconsistent - a side eggplant dish was the same size as an entree lasagna, but the pappardelle bolognese was huge (and sadly mostly pasta and hardly any sauce). The ambiance was really cool and the wine selection was fantastic, but the food and service could have been better for what we paid.

OT
Miami
1 review
Dined on November 16, 2019
Overall3food3service2ambience3

The menu is different on the Open Table website.

C
Richmond
5 reviews
Dined on November 9, 2019
Overall5food4service5ambience5

The Americano has a great quiet ambiance which is perfect for a date night. Food was good and unique, but a bit pricey. I would go back again.

SU
Orlando
7 reviews
Dined on November 8, 2019
Overall4food5service3ambience3

I was staying at the hotel where the restaurant was located. Although I had requested a booth inside they sat me at a table outside. It took maybe 10 minutes for the wait staff to take a drink order and another 10 minutes to bring it. Then it was 10-15 minutes before anyone came over to take my food order. I ordered a cheese plate which I had intended to eat as a first course, but they brought it with my main course — pizza. Maybe I should have told them or maybe they should have asked. The pizza was really outstanding/best part of the meal! Had to request the check. It was busy but could have been more organized. The staff was friendly enough but I’ve got to ding the manager: poor staff communication and poor management of resources.

MM
Dallas
17 reviews
Dined on November 8, 2019
Overall5food5service4ambience3

We have enjoyed several meals at Americano and this was another great meal. We started with the Charcuterie and Marinated Olives, perfect start to our meal. My with order the Pasta Bolognese and I the Chicken Parm, great plates and fantastic flavors. I had several glasses of the Barbara, amazing. Emergency finishes with and Affogato and
Cappuccino.

We will be back!

OT
Dallas
9 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

It was not what i expected at all but it was really nice. We went to dine there before a show and were looking for a quick bite. The food was delicious and i will definitely be returning

OT
Dallas
6 reviews
Dined on October 26, 2019
Overall5food5service3ambience5

Great food and wine, service slower than average but overall great experience.

BV
1 review
Dined on October 24, 2019
Overall2food3service1ambience2

Service took FOREVER. Not sure what was going on

OT
New Orleans
1 review
Dined on October 16, 2019
Overall1food1service1ambience1

If you want good food and service go somewhere else

TA
1 review
Dined on September 12, 2019
Overall5food5service5ambience5

The service and food was great! It was a great experience overall!

EH
Dallas
23 reviews
Dined on September 7, 2019
Overall4food4service5ambience4

Food was very good. The waiter was attentive without being overbearing as my guest and I had a leisurely dinner.

CC
Dallas
5 reviews
Dined on August 30, 2019
Overall4food4service4ambience4

Aperol Spritz was great. Service was very good. Didn’t love the cheese board but overall I would definitely go back.

LP
Dallas
46 reviews
Dined on August 29, 2019
Overall5food5service5ambience5

Excellent food and service. It was our first time there. Our waitress was very knowledgeable and personable. We took her suggestions for dinner and it was fantastic. We felt like we had a lot of food coming so we didn’t order a salad. She brought us a Caesar salad to split because she wanted us to try it - for free! We will definitely go back.

CM
Dallas
27 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

Great food and service!

p
San Francisco
9 reviews
Dined on August 24, 2019
Overall1food3service1ambience2

Way off their normal game. Super inattentive staff. Food was marginal as our order came out staggered for some reason. Waited forever....

CP
1 review
Dined on August 23, 2019
Overall3food3service4ambience4

Although the pasta was fresh and seemed to be homemade, portions were small, prices were expensive and the sauces on the food was not good

TE
Dallas
3 reviews
Dined on August 23, 2019
Overall5food4service5ambience4

Service is always great.

CR
Dallas
3 reviews
Dined on August 21, 2019
Overall4food5service4ambience4

I had a pizza and it was really good. Crust was thin and crunchy.

KB
Washington DC
21 reviews
Dined on August 20, 2019
Overall3food3service4ambience4

You can tell they use fresh ingredients & that it's freshly made.