Americano

4.3
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514 Reviews
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$30 and under
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Contemporary Italian
Americano is a vibrant, casual Italian restaurant located within the downtown Dallas hotel, The Joule. The experience, full of whimsy, is an inviting atmosphere punctuated by Americano’s eclectic design inspired by 1960’s Italian cinema. Some of the menu features include hand-made pastas, neapolitan pizzas, and creative takes on classic Italian-American dishes. With a flexible outdoor patio space, Americano is a go-to spot for an assorted audience and perfect for large and small parties. From a celebratory al fresco meal, to a cozy corner for two, or a seat at the bustling bar, Americano offers an array of dining options.
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What 514 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
3.9
service
4.1
ambience
3.9
value
Noise · Moderate
72% of people would recommend it to a friend
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k
Dallas
6 reviews
Dined on November 26, 2019
Overall4food3service3ambience4

I am always looking for new places to try and my friend and decided on Americano for a girls night. We shared the garlic bread knot which was amazing. Nice crunch and flavor, however the chicken parmigiana was disappointing. The chicken was dry and overcooked and the pasta was bland. Drinks are served in small glasses, which would be fine if the waitress were a little more attentive, however service was slow and a bit stressful while waiting for the check and change ( as we were heading to a musical after dinner).

l
Phoenix
1 review
Dined on November 22, 2019
Overall3food2service3ambience3

Server brought both appetizers and main course at the same time. Pizza was very plain and although crispy it tasted of nothing. Would not come there again.

SC
Washington DC
7 reviews
Dined on November 19, 2019
Overall3food3service3ambience4

Service was a bit slow and inattentive, with an automatic 20% service charge for our large group of six. Portion sizes were inconsistent - a side eggplant dish was the same size as an entree lasagna, but the pappardelle bolognese was huge (and sadly mostly pasta and hardly any sauce). The ambiance was really cool and the wine selection was fantastic, but the food and service could have been better for what we paid.

OT
Miami
1 review
Dined on November 16, 2019
Overall3food3service2ambience3

The menu is different on the Open Table website.

C
Richmond
5 reviews
Dined on November 9, 2019
Overall5food4service5ambience5

The Americano has a great quiet ambiance which is perfect for a date night. Food was good and unique, but a bit pricey. I would go back again.

SU
Orlando
7 reviews
Dined on November 8, 2019
Overall4food5service3ambience3

I was staying at the hotel where the restaurant was located. Although I had requested a booth inside they sat me at a table outside. It took maybe 10 minutes for the wait staff to take a drink order and another 10 minutes to bring it. Then it was 10-15 minutes before anyone came over to take my food order. I ordered a cheese plate which I had intended to eat as a first course, but they brought it with my main course — pizza. Maybe I should have told them or maybe they should have asked. The pizza was really outstanding/best part of the meal! Had to request the check. It was busy but could have been more organized. The staff was friendly enough but I’ve got to ding the manager: poor staff communication and poor management of resources.

MM
Dallas
14 reviews
Dined on November 8, 2019
Overall5food5service4ambience3

We have enjoyed several meals at Americano and this was another great meal. We started with the Charcuterie and Marinated Olives, perfect start to our meal. My with order the Pasta Bolognese and I the Chicken Parm, great plates and fantastic flavors. I had several glasses of the Barbara, amazing. Emergency finishes with and Affogato and
Cappuccino.

We will be back!

OT
Dallas
7 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

It was not what i expected at all but it was really nice. We went to dine there before a show and were looking for a quick bite. The food was delicious and i will definitely be returning

OT
Dallas
6 reviews
Dined on October 26, 2019
Overall5food5service3ambience5

Great food and wine, service slower than average but overall great experience.

BV
1 review
Dined on October 24, 2019
Overall2food3service1ambience2

Service took FOREVER. Not sure what was going on

OT
New Orleans
1 review
Dined on October 16, 2019
Overall1food1service1ambience1

If you want good food and service go somewhere else

TA
1 review
Dined on September 12, 2019
Overall5food5service5ambience5

The service and food was great! It was a great experience overall!

EH
Dallas
23 reviews
Dined on September 7, 2019
Overall4food4service5ambience4

Food was very good. The waiter was attentive without being overbearing as my guest and I had a leisurely dinner.

CC
Dallas
5 reviews
Dined on August 30, 2019
Overall4food4service4ambience4

Aperol Spritz was great. Service was very good. Didn’t love the cheese board but overall I would definitely go back.

LP
Dallas
38 reviews
Dined on August 29, 2019
Overall5food5service5ambience5

Excellent food and service. It was our first time there. Our waitress was very knowledgeable and personable. We took her suggestions for dinner and it was fantastic. We felt like we had a lot of food coming so we didn’t order a salad. She brought us a Caesar salad to split because she wanted us to try it - for free! We will definitely go back.

CM
Dallas
26 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

Great food and service!

p
San Francisco
9 reviews
Dined on August 24, 2019
Overall1food3service1ambience2

Way off their normal game. Super inattentive staff. Food was marginal as our order came out staggered for some reason. Waited forever....

CP
1 review
Dined on August 23, 2019
Overall3food3service4ambience4

Although the pasta was fresh and seemed to be homemade, portions were small, prices were expensive and the sauces on the food was not good

TE
Dallas
3 reviews
Dined on August 23, 2019
Overall5food4service5ambience4

Service is always great.

CR
Dallas
3 reviews
Dined on August 21, 2019
Overall4food5service4ambience4

I had a pizza and it was really good. Crust was thin and crunchy.

KB
Washington DC
21 reviews
Dined on August 20, 2019
Overall3food3service4ambience4

You can tell they use fresh ingredients & that it's freshly made.

OT
Dallas
3 reviews
Dined on August 20, 2019
Overall1food4service1ambience4

They gave my reservation to someone else even though I was still 5 minutes early for it.

DS
Dallas
9 reviews
Dined on August 18, 2019
Overall4food4service1ambience3

Great food but awful service. What a shame when this happens as you don’t want to return not because of the food but because of the way they treat you.

OT
Dallas
1 review
Dined on August 17, 2019
Overall2food3service1ambience3

I booked a reservation through open table specifically noting we were celebrating a birthday. The waitstaff was nice but not attentive, drinks had to be reorder because they were never brought. The food was good but the portion on the tortellini was tiny compared to the other meals. There was less than 7 on the plate. There was no special treatment for the birthday and it took forever to the check. They it was even more frustrating because it was not a busy night, waiters were standing near the bar chatting.

OT
1 review
Dined on August 10, 2019
Overall5food5service3ambience5

Good was great service was ok.

LH
1 review
Dined on August 9, 2019
Overall5food5service5ambience5

Our server was attentive and friendly. We were surprised how quiet it was after some of the noisier places we'd been to that week.

CA
Dallas
30 reviews
Dined on August 6, 2019
Overall5food5service5ambience5

I frequent this location often for business lunches and this one was exceptional. Their new front of house manager was so attentive to each table it felt like a different experience. The food is always quality so there was no change. I recommend any pizza and the pasta bolognese but I’ve tried almost everything on the menu and nothing has disappointed. If you’re getting an app the sausage olives are truly unique and flavorful bites.

OT
1 review
Dined on August 3, 2019
Overall5food5service5ambience5

We were celebrating a birthday and had a really fun and special time! The staff was excellent.

SS
New York Area
8 reviews
Dined on July 31, 2019
Overall3food2service2ambience4

Panini-pressed focaccia was incredible. Unfortunately, the pastas were bland. Service was ok. Prices are proud.

OT
Dallas
1 review
Dined on July 27, 2019
Overall5food5service5ambience5

Everything was GREAT

MM
Little Rock
3 reviews
Dined on July 20, 2019
Overall3food3service4ambience4

The calamari appetizer was great. Both my salad(mixed greens) and my husband's Caesar salad were edible but seriously the dressing was so strong on them both that they were difficult to eat. It was as if straight white vinegar had been poured on mine. I had a coughing fit (as did my husband). Seriously hard to eat. I ordered the tagliatelle pasta and it had the potential to be really good but I could hardly eat it because it was so salty. I was scraping off the sauce eating just the noodles but really wish I had just sent it back. I am a salt-a-holic and salt everything and I did not add any salt and it was barely edible. The same was true of my husband's linguine/shrimp scampi. It was like someone had poured salt in it by the cup full. My daughter ordered the burrata, prosciutto and arugula pizza and it was just OK. She order it with the egg ($3) on top. The whole point if so you can bust the yoke and it makes a yummy sauce on the pizza. What came out of the kitchen was a solid cooked egg on the pizza. Should have sent it back also but really at that point we were just ready to leave. Cool vibe in the place and service was fine but I would not eat here again. They need to have a discussion with the chef and take the salt out of the kitchen!

J
Dallas
1 review
Dined on July 19, 2019
Overall3food3service4ambience5

Food took 45 minutes to receive, which made our visit duration run up to 2 hours. Decently priced wines and menu. Pizza was greasy and not very authentic

DO
New England
1 review
Dined on July 17, 2019
Overall3food4service3ambience4

They serve wine in water glasses

OT
San Francisco
2 reviews
Dined on July 13, 2019
Overall5food5service4ambience4

The 2013 Tuscan we ordered came out as 2015 but everything else was great

JS
Houston
6 reviews
Dined on July 12, 2019
Overall5food4service5ambience4

Excellent food, great value, and not so loud you can’t have a conversation. Perfect downtown date spot.

DC
San Antonio
6 reviews
Dined on July 11, 2019
Overall5food5service5ambience5

Great food and service!!!

MM
Milwaukee
1 review
Dined on July 7, 2019
Overall5food5service5ambience5

Americano had wonderful service and great food. It was a bit pricey but the quality of the food and service was outstanding.

s
Greensboro
24 reviews
Dined on June 22, 2019
Overall5food5service5ambience4

Great place to meet with friends and enjoy a nice evening. Our waitress was great and was attentive but not overbearing. Nice cocktail list and everyone enjoyed their entrees. I would defiantly return .

OT
1 review
Dined on June 21, 2019
Overall2food2service2ambience2

The service was extremely slow. One person’s order was overlooked and we had to ask when it was coming to the table. I’ve been here several times before. I was very disappointed in the service.

CM
Dallas
26 reviews
Dined on June 18, 2019
Overall5food5service5ambience5

Experience is wonderful!