Americano

4.6
403 reviews
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$30 and under
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Contemporary Italian
Americano is a vibrant, casual Italian restaurant located within the downtown Dallas hotel, The Joule. The experience, full of whimsy, is an inviting atmosphere punctuated by Americano’s eclectic design inspired by 1960’s Italian cinema. Some of the menu features include hand-made pastas, neapolitan pizzas, and creative takes on classic Italian-American dishes. With a flexible outdoor patio space, Americano is a go-to spot for an assorted audience and perfect for large and small parties. From a celebratory al fresco meal, to a cozy corner for two, or a seat at the bustling bar, Americano offers an array of dining options.
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Private dining
Dining Style
Casual Dining
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Cuisines
Contemporary Italian
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Hours of operation
Lunch: Monday - Saturday: 11:00am - 2:00pm, Sunday: 11:00am - 3:00pm; Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 12:00pm, Sunday: 5:00pm - 10:00pm
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Phone number
(214) 261-4600
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Parking details
Complimentary Valet for all restaurant guests.
Additional
Bar Dining, Beer, Cocktails, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Private Dining

Whether celebrating a special occasion with family and friends or hosting a corporate event, Americano can accommodate all of your special event needs.

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What 403 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.3
value
Noise · Moderate
96% of people would recommend it to a friend
5
4
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OT
Dallas
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

My husband and I celebrated our 2nd anniversary at Americano. The service and food were outstanding. We actually had an impromptu engagement dinner here 2 years ago and so it means something to us.
The manager gave us dessert on the house and she was the best! We will be back for sure!

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JG
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

This is now my go to for Italian!! Second time here and amazing food!

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L
Dallas
1 review
Dined 7 days ago
Overall 3food 3service 4ambience 4

Overall a nice restaurant but felt food was just"ok". My branzino was overcooked as were the brussel sprouts. Flavoring was nice just dried out. Chicken parmesan friend ordered was also nothing to write home about. Our waiter Brian was very good.

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RS
Dallas
1 review
Dined on November 5, 2018
Overall 4food 5service 4ambience 4

Overall great place to go on a date or meet friends who want a quieter, new, friendly and unique experience. Food was great! It was our 1st anniversary and the waitress brought us complimentary champagne which was a really nice touch and made the night special. Only reason I didn’t give 5 stars is because we really had to pry the waitress about the menu and what she recommends and she seemed a little preoccupied even though it seemed to be slower. Maybe they were short staffed? Wasn’t too big of a deal because everything we ordered was excellent. Sausage pizza with egg on top, fresh calamari, and tiramisu were my favs! Also, great beer selection! Prices seemed reasonable for the area.

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OT
Nashville
1 review
Dined on November 4, 2018
Overall 5food 5service 5ambience 5

Great place!

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EW
Adelaide / SA
2 reviews
Dined on November 3, 2018
Overall 5food 5service 5ambience 5

Great service, good food, and fresh ingredients. Highly recommend.

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MP
1 review
Dined on November 2, 2018
Overall 5food 5service 5ambience 5

Loved Americano. All 4 of were from out of town: two from Sydney & two from Florida. We had no idea what to expect but the next day our Florida friends were still raving about how great the place was. Our server, Logan was amazing. We had a few specific dietary requirements & and she was more than happy to check with the kitchen on ingredients & make suggestions as to how they could alter meals to suit. The vibe is great. One request, could the music be a little lower please. It was difficult to hear the conversation

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OT
Chicago
3 reviews
Dined on November 2, 2018
Overall 3food 3service 2ambience 3

Food and cocktails were pretty good but service was lacking. We had a late reservation but plenty of servers around that could have helped. Took 15 min after we were sat to be greeted at our table after having to ask to find our server.

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L
Dallas
1 review
Dined on November 1, 2018
Overall 4food 5service 5ambience 3

Great evening, good wine choices, wish more were by the glass. Food is very flavorful. Very loud for a date though.

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OT
Dallas
5 reviews
Dined on October 30, 2018
Overall 2food 4service 1ambience 3

I worked all day to find a spot that had a patio and would be good for drinks and some food with friends. I finally settled on Americano. I almost wrote into my reservation preferences that I wanted a server who knew what they were talking about, because I am a manager at a fine dining Italian restaurant. I had to explain to my server what potato sourced vodka was when ordering my martini. Our first drink order took literally 20 minutes minimum (we timed it). Our appetizers came out before our first round of drinks. The server’s verbiage was entirely too casual, and she didn’t seem to care that we were having a bad time. She never explained to us why our drinks took so long , and nothing was apologized for or comped. The manager was nowhere to be seen. I will not be back, and I will tell other people not to go here.

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S
Chicago
30 reviews
Dined on October 30, 2018
Overall 4food 4service 4ambience 3

Modern industry decor. Good pasta. Enjoyed the fried olives. Wine on tap is great idea.

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R
Dallas
59 reviews
Dined on October 26, 2018
Overall 5food 5service 5ambience 5

This is a wonderful restaurant where we had a great lunch and thoroughly enjoyed the service and the quality of food. Would highly recommend

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OT
Dallas
1 review
Dined on October 20, 2018
Overall 5food 5service 2ambience 4

The food here was outstanding. Our favorites included the meatball appetizer, arancini, Caesar salad, and cauliflower salad to start. Stand out entrées included the shrimp linguine and Bolognese. We had a pear and risotto pound cake for dessert which was good, but nothing to write home about. My favorite cocktail was the coconut margarita. Our waitress was awful, however the manager frequented our table and made the experience quite nice. We will definitely be back!

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G
Phoenix
22 reviews
Dined on October 19, 2018
Overall 4food 5service 5ambience 4

Great authentic food and attentive service. Great wine choices. Nice space between tables but the music is too loud for my tastes. Hard to even hold a conversation at our own table

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CK
St. Louis
6 reviews
Dined on October 17, 2018
Overall 4food 5service 5ambience 3

The food and service were great. The only downside was how incredibly loud it is. I wouldn’t recommend it if you want a quiet conversation.

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a
Dallas
2 reviews
Dined on October 13, 2018
Overall 5food 5service 5ambience 4

We have been here many times and have always been satisfied with great food and service. However, the most recent experience was one worth writing about. The staff went above and beyond for my family as we celebrated my wife's birthday. The cake we brought had fallen over on the car ride there. When we arrived in a panic, the manager asked if there is anything he can do; and we asked if there was any way to clean up the cake. He graciously said no problem took it to the back. After our delicious meal, they brought out the cake decorated beautifully. They fixed the icing, wrote happy birthday, added decorate flowers, and even provided some candles because we forgot them. It's easy to do the bare minimum, but they went above and beyond and really made our night special. Although we were devout customers before, Americano has earned our loyalty like no other restaurant.

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S
Chicago
12 reviews
Dined on October 12, 2018
Overall 3food 5service 3ambience 5

I went here for lunch with some colleagues and it took over 30 minutes for our food to come out! The food was good, but a wait that long during lunch is unacceptable. I hope this was an isolated incident...

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KV
Houston
7 reviews
Dined on October 8, 2018
Overall 5food 5service 5ambience 5

The food was superb. We had a Chicago Italian and she gave the food and wine two thumbs up.

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HH
Dallas
5 reviews
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

The negronis on tap were even more delicious than usual!

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J
Dallas
11 reviews
Dined on October 7, 2018
Overall 4food 4service 3ambience 4

We had a great night. However I think I saw the person refilling our water more than I did our waitress. It seemed to take about 15+ mins to get drinks that we ordered. And ordering was a process with our waitress. All of the other staff was great and attentive. Which only made our girl stick out even more that she was not. This was our second time here. I plan on coming back. But tonight was DEFINITELY a disappointment.

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p
Austin
14 reviews
Dined on October 6, 2018
Overall 3food 3service 3ambience 2

Biggest issue was the overall noise. Great for business as the tables were all full up, but the concrete floors and wooden walls made for a giant echo chamber, such that we absolutely could not hear our wait staff. An older couple we were with got the Lasagna, but it turned out to be a very spicy dish, which wasn't expected, nor advertised. Service was a bit slow, but given the nature of the place, wasn't bad. Would we go back? Maybe...

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B
Portland
6 reviews
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Great place, but you have to yell across the table to hear your dining mates and learn to read the waiter/waitress lips!!

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TF
Seattle
3 reviews
Dined on October 6, 2018
Overall 5food 5service 4ambience 3

Good food. Very noisy hard to have a conversation. The small plate meatballs were wonderful. The chicken parm was good too but the broccoli rabe had huge red pepper flakes and though we like spicy food- it was too much with burning lips.

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l
Dallas
10 reviews
Dined on October 4, 2018
Overall 5food 5service 5ambience 5

Great food and great service! Can’t wait to go back!

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L
1 review
Dined on October 3, 2018
Overall 4food 5service 5ambience 4

This was my first dining experience at Americano and it certainly won't be my last. The special of the day was a classic Italian beef sandwich and it was every bit as delicious and authentic as the originals in Chicago. The service was impeccable and the ambience had a great vibe. I'll definitely be back.

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S
Dallas
34 reviews
Dined on October 2, 2018
Overall 5food 5service 5ambience 5

We had to change our reservation from five people to eight people when we got to the restaurant and they seated us as soon as possible. The hostess and entire staff were wonderful. Our waitress, Jackie, was efficient and let us pace our meal with appetizers and wine.

We had lunch there last week as well, and it was as good.

Unfortunately, they have no pasta dishes w/o meat or seafood- so I would NOT recommend this fir vegetarians unless you just wanted pizza and salad. I hope they get something else on the menu for non- meat eaters.

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EM
Sacramento
37 reviews
Dined on September 27, 2018
Overall 4food 4service 3ambience 4

Fun evening with good food and a relaxing environment. Outdoors (sidewalk people-watching) is enjoyable when the weather is good!

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CC
Dallas
2 reviews
Dined on September 24, 2018
Overall 4food 5service 2ambience 4

Good was great but service was terrible. Waiter was so slow because he knew that because we were a group he was getting automatic gratuity. Also it was for a birthday dinner and the waiter did not even mention the special occasion.

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e
Los Angeles
2 reviews
Dined on September 17, 2018
Overall 2food 2service 2ambience 5

Cauliflower salad was overloaded with citrus. Not enough pistachios. Wine served in water glasses. Great alfresco dining area. Love anywhere that has sport on TV.

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OT
New York Area
1 review
Dined on September 14, 2018
Overall 4food 5service 5ambience 4

Server was great. Food was delightful. Space was cozy but surprisingly open, loved the doors open to the street. Over all great ambiance.

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KH
Dallas
1 review
Dined on September 13, 2018
Overall 5food 5service 5ambience 5

Took clients to lunch and they thoroughly enjoyed their meals. There were 11 of us and everyone really enjoyed the restaurant and the food!

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AG
Charleston
4 reviews
Dined on September 13, 2018
Overall 5food 5service 5ambience 5

The food was amazing as always, and the service was excellent!

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T
New York Area
6 reviews
Dined on September 7, 2018
Overall 5food 5service 5ambience 5

Selected this restaurant for a business celebration with a dear colleague. It was a great experience. Started with perfected cocktails and small plates and sampled special items from large and small plate menus. Amazing service from Logan who treated us to dessert for our special occasion. On our way out we decided to stop by the bar for post dinner cocktails - great bar crowd and bartender. Bourbon Biscotti was perfect!

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MD
Washington DC
1 review
Dined on September 2, 2018
Overall 5food 5service 5ambience 5

Enjoyed the evening with husband and grandson. Would recommend to others

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OT
Brisbane / QLD
1 review
Dined on September 2, 2018
Overall 5food 5service 5ambience 5

One of my best restaurants I loved the atmosphere the service was great the mater walrus guy with long black beard he was so great food was amazing I would take friends there again

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MS
Dallas
1 review
Dined on August 29, 2018
Overall 5food 5service 5ambience 4

I had a very helpful and pleasant and knowledgeable waiter. He helped me make the right choice on some white wine which I really enjoyed.

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DK
Dallas
1 review
Dined on August 25, 2018
Overall 5food 5service 5ambience 5

I loved the comfortable, casual ambiance of this downtown restaurant. The service was spot on and the waitress was very friendly and knowledgable. We really enjoyed the charcuterie board which was well composed and just the right size. The pizza is a must.

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TM
1 review
Dined on August 25, 2018
Overall 5food 5service 5ambience 4

Great food and fantastic Aperol. My burrata was great. The para with meatballs was delicious. My brother had the pasta with shrimp and likes it very much.

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DF
Las Vegas
10 reviews
Dined on August 22, 2018
Overall 2food 3service 1ambience 4

Service was atrocious. Waiter was not helpful, was aloof, and didn’t make any suggestions that would improve the dining experience.

Ruined what could have otherwise been a nice night.

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AM
Dallas
1 review
Dined on August 22, 2018
Overall 5food 5service 5ambience 5

Thank you for a wonderful first time experience. My guest and I had a great time!

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