Ambience is great obviously, you are in a cave. We were greeted by a hostess with glasses who seemed utterly confused..she led us all through the dining room then back to the front desk and then back out to the dining room trying to figure out where to literally drop us. She handed us the menus and just walked off. She continued thru the entire night leading people confusedly like this through the restaurant trying to seat people, it was painful to watch. She also patrolled through the dining room with an iPad watching every table CONSTANTLY , note half the dining room was empty. I am not sure what that was all about.
The service was good although we had a hard time understanding the server over the loud music. You must use a flashlight to see anything on the menu but the waiters do have them for you to use. The food was sadly not good. Ordered the duck which seemed very undercooked and the wild pork dish was extremely over cooked the seafood wrap appetizer was very good however. Had the cheesecake for dessert which was very dry and bland but the sorbet that came with it was great. I would say this place is good to come to one time for drinks just because of the atmosphere but if you are looking for awesome food I wouldn't suggest.
One of the coolest restaurants I've visited! Not only is the ambiance in the cave so fun but the food and wine is also excellent. After dinner you are able to walk through the rest of the cave and end your night at the large bar. Highly recommend!
El ambiente, la atención y el vino espectaculares! La comida muy regular pero la pasé de maravilla.
Wow. The food quality, flavor, freshness, creativity was amazing. The grilled seafood for 2 blew us away. The cave system was secondary to the food! Delicious
So freaking good!
A must each trip we make to Riviera Maya. It has great ambiance
Very good food and a really nice atmosphere
Great food! The atmosphere was amazing! The food was well cooked and well plated. The food was by far the best food we had on our entire vacation. The wait staff was very attentive and knowledgeable. They had done a wonderful job preserving the cavern. It was by far our entire group's favorite place during our vacation. We will be back!!!
Went for my birthday and it was fabulous! Dinner and drinks were great! Highly recommend!
Wonderful place, awesome ambience ! Food is basic and expensive so you better go for a drink at the lounge bar and benefit from a tour of the place rather than an excellent diner ! However the cave is AWESOME
El lugar es agradable, una experiencia unica, pero su comida no es lo máximo, porciones pequeñas y elevados costos. Para conocer esta bien.
Amazing space inside a cenote for a unique dining experience.
The good: the space !! The main dishes and the wine selection.
The less good: limited and expensive menu. Some dishes are not so great. The service is good, but a bit uneven. The music is a little loud for the space.
Still, a unique experience I would do again.
Great ambience, smells a little dank, lobster bisque and salmon excellent, grilled land and sea was disappointing...listed as steak and lobster, got tons of pork which was undercooked, and full platter wasnt very warm...not worth the money... service was decent.
The lobster bisque is to die for and the way it was presented was wonderful and unique
Très grande chaleur,
La climatisation n’é Pas efficace.
Waiter not watching our table and needs. Extra loud music so it was difficult to visit! We requested to lower the volume but music got louder and overall ruined a lovely setting!
El ambiente es increíble, muy bueno para variar e ir a un lugar diferente con tu pareja
Excellent food and great service and ambiance.
Waited over an hour for our main entree. Waiter did offer us a free glass of wine because of the wait. Not a big selection on menu (not even a chicken dish!).
Alux, as always, is a magnificent experience just with the ambiance of dining in a cave. The menu is more limited that in the past (no longer having our favourite "Mayan Sacrifice" on the menu, or the steak entree. The food in the past has been great - this time it was just OK. In any case, highly recommend anyone to experience eating dinner i na cave.
Dinner in Cave. Went with my wife. Wonderful atmosphere. Good and service could not be beat. Tour Maya cave with sink hole after seating. Service could not be better. Highly recommend. Will go back next time I am in the area. Private area seating available. Great for romantic dinner.
Absolutely loved the cave and the experience. Only downside was that two gentlemen were walking around in costumes taking photos, shouting guacamole, and asking for tips. It sort of killed the mood.
This restaurant is fantastic and has the most beautiful ambiance. Eating in a cenote (cavern) was an amazing experience. The food was delicious. The service was great. There's a large seating area and several additional side areas where more private events could be held or larger parties could be accommodated. Very very happy with the overall experience!
La cena estuvo muy bien, me gustó que nos dieran a escoger la mesa, y simplemente el estar cenando en una caverna es algo impresionante, siento que faltó más música en vivo para mejorar el ambiente, por lo demás estuvo muy bien.
We’ve been coming to this restaurant for several years. The service this year was horrible! Our waiter did not explain the menu, nor did he make any recommendations for our guest. Very disappointed this year! Maybe next year will be better.. if we decide to go back!
Dining in a cento? Interesting concept and very enjoyable. The food was excellent, seafood for two and a delicious entre of pig for our other guest.
The cento is breathtaking, a winding tunnel of beautiful nature at its best.
Our waiter was charming, knowledgeable of the wine selection. The wine cellar is well stocked and controlled at the correct temperature.
Incremento de precios, deberían tener algo accesible a la gente local para poder disfrutar más a menudo del ambiente, la comida y el lugar. Falta incluir postres típicos en su versión GOURMET de la región.
Excelente lugar, lo recomiendo ampliamente
This place is very unique and intimate. It has various seatings available and the food was great. The service was superb and very attentive. The wine list is a little over priced but cocktails were reasonable.
The best meal I’ve had in quite some time - and in such a beautiful space! José was our server and could not have been better. We have two chefs specialities - the most amazing New York strip steak and the wild pig special... both were PHENOMENAL. Drinks were delicious and perfectly balanced. A fantastic and memorable meal.
C’est deja recommandé à nos proches qui veulent vivre une expérience unique de déguster des plats savoureux et dans un environnement unique d’une cenote c’est un endroit magique merci pour tout et nous y retournerons sans aucun doute 😍😍😍
el lugar es mágico, la comida excelente y el servicio formidable.
Alux is the most amazing and beautiful place! We sat in front of a cenote with falling water, which made beautiful ambiance. There is a wine cellar that is a great photo opportunity. The staff were very friendly and professional. The menu is small but everything we had was good. This was the absolutely the most romantic dinner we’ve ever had!!
Alux is worth going well out of one’s way for the unique and beautiful setting. The menu does not have a wide choice, but everyone found selections they were very happy with. I marked down the food for that reason plus my beef was grizzly. However, others were very pleased with everything. I’d go again and will.
Muy buen servicio , el lugar es muy bello y se siente un ambiente muy relajado
Me encanto, nos recomendó un taxista y quede fascinada con el lugar, la comida y ambiente, nos hizo un recorrido por el restaurant Diego contando su historia
The food was outstanding and the atmosphere was off the charts. I would recommend this restaurant to anybody.
The most exquisite restaurant I've ever been to, with excellent food and great servicing.
The experience is one of a kind. A must see! Our meal was deliciously prepared, as well as the yummy drinks. Above all, the lighting - atmosphere is remarkable. We will definitely return.
Estuvo perfecto, pase una noche formidable conmi acompañante, al igual a Ella le encanta, volveremos.