Alux Restaurante

4.5
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843 Reviews
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MXN500 and over
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Contemporary Mexican
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM
What 843 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.2
food
4.6
service
4.8
ambience
4.2
value
Noise · Quiet
91% of people would recommend it to a friend
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N
Mexico City
2 reviews
Dined 6 days ago
Overall5food4service5ambience5

Sólo comí un entrada muy buena de sabor, la cortesía enviada por el chef no me pareció tan buena, es para que nos enamore desde el principio!
el lugar espectacular

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OT
Vancouver
1 review
Dined 7 days ago
Overall5food5service5ambience5

One of the meals I’ve ever had.

GC
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Excelente experiencia. Todo fue perfecto. Si bien obviamente es más caro q otros lugares. La verdad q fue muy Gourmet y los restaurantes de este nivel valen lo mismo.
Todo exquisito y atención súper correcta.
Me arrepiento no haberlo conocido antes en otros viajes,
Había leído q cobraban aparte x el recorrido completo del lugar y NO fue el caso, al finalizar la moza nos informó que podíamos recorrer el cenote, tiene privados y otros sectores aparte del salón principal.

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OT
Washington DC
2 reviews
Dined on February 20, 2020
Overall5food4service4ambience5

Last night of vacation

S
Minneapolis
6 reviews
Dined on February 20, 2020
Overall3food2service4ambience5

I love the ambiance at Alux but have eaten there 4 times in the last month and tried many items on the menu.....it is marginal at best.
Next time I’ll just go for drinks.

OT
Minneapolis
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

An absolutely must visit while on vacation! Everything here was just amazing and perfect! The staff was by far the best I have ever experienced ever. The food was unbelievably tasty and delicious, so flavorful!
The setting, inside a cave just breathtaking!
20 out of 5 stars, hands down the best place!

OT
1 review
Dined on February 19, 2020
Overall4food4service5ambience4

Todo muy bien solo al llegar con mi reservación & a tiempo me comentan que no puedo pasar porque estaba “saturado” cuando había muchas mesas vacías & gente que entró después que nosotros las pasaban sin problema
Tuve que pedirle 2 veces a la hostess que si ya nos daba mesa
Me dijeron que solo podia sentarme si iba a tener la cena completa, no nada mas bebidas entrada & postre.... ????
Entramos de malas y después todo fue siendo mejor.

NO hay estacionamiento & no nos dejaron quedarnos afuera que porque “ahi llegaban los taxis” cuando NO es su calle ni estábamos tapando la entrada. Era cliente y no les importó

El lugar vale mucho la pena para conocer. La comida rica pero hasta ahí, nada extraordinario
El servicio muy bien, los meseros atentos y la comida llegó rápido.
el calor no tanto ya que había muchos ventiladores.
Disfrute mucho el lugar, fui con mi novio y es lo mas romántico.

En general todo bien solo creo que tienen muchas cosas por mejorar y RESPETAR las reservaciones.

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OT
Edmonton
7 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Truly a dining experience. One of a kind with an excellent menu and fabulous service.

OT
Cancun
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

Solamente
Sugiero hacer enfasis en que es una cueva, y que no hay ventanas.

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OT
Vancouver
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Excelente experiencia en un ambiente agradable con una comida dedicada y una atención sin igual

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B
New York Area
2 reviews
Dined on February 15, 2020
Overall4food4service4ambience5

Está muy acogedor, y romántico

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M
Montreal
2 reviews
Dined on February 15, 2020
Overall3food3service5ambience5

Cet endroit est spectaculaire, c'est une immense grotte, mais c'est très humide et la nourriture est ordinaire et dispendieuse.

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PO
Vancouver
1 review
Dined on February 14, 2020
Overall5food4service5ambience5

This is our second time being to this restaurant. We were there about 11 years ago and brought are teenage children there and had a wonderful time. We just came back for our 25th wedding anniversary this Valentines Day and brought friends with us this time and we were overwhelmed with the ambiance the amount of effort that went into detail. I definitely would encourage anyone who is visiting Playa Del Carmen area to go to Alux and enjoy this restaurant, it's well worth the trip.

JL
Cancun
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Awesome place great service and delicious food. Would definitely come back either for food or drink.

OT
Las Vegas
7 reviews
Dined on February 13, 2020
Overall4food2service2ambience5

Although the food and service was rather average, Alux is a must do if in the Playa area. The atmosphere is one of the most unique dining experiences I've ever seen. The caves are really cool to eat in and just walk around and explore. Come in with reasonable expectations on the food and you'll be happy with the overall experience.

OT
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Our server Monserrat was outstanding. We were blown away by the service and attention to detail. She was knowledgeable, worldly and just a pleasure to be around.The live band played great songs and picking a bottle of wine is an experience of its own. Everyone we dealt w was bilingual and fluent in english.The actual ambiance of the place is amazing, definitely a must try at least once!

M
1 review
Dined on February 13, 2020
Overall4food3service5ambience5

Service extra. Vin extra. Poisson extra. Steak newYork tres mauvaise qualite. Endroit extra. Doit rehausser le menu pour conserver la rapport qualité/prix

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CF
Washington DC
3 reviews
Dined on February 13, 2020
Overall5food4service5ambience5

Celebrating birthday. Waiter was fantastic, very knowledgeable about wine. Excellent service. Lovely birthday treat at end of meal. Setting is fantastic.

MD
1 review
Dined on February 12, 2020
Overall5food5service4ambience5

A very unique restaurant, so many cool little areas to dine in. You do into a small part of the cave to enter the wine cellar, and it had many great wines to choose from.
i dined with a group of 4, and all of meals were delicious. The lobster bisque and salmon were especially tasty.
Definitely a place that you should experience at least once while in Playa del Carmen

RS
1 review
Dined on February 7, 2020
Overall4food2service4ambience4

The atmosphere and service was good but it was overpriced my steak was not good too much fat to chewy

OT
Chicago
3 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

Anniversary

YW
Philadelphia
7 reviews
Dined on February 7, 2020
Overall5food2service5ambience5

Awesome cave dining experience!!! The food however leaves a little to be desired

OT
Tampa
1 review
Dined on February 4, 2020
Overall5food5service5ambience5

Beautiful place

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A
Vancouver
3 reviews
Dined on February 3, 2020
Overall5food5service5ambience5

Excelente lugar, servicio muy profesional y los alimentos muy buenos, además de una interesante cava.
El espacio es sorprendente

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N
San Francisco
13 reviews
Dined on February 1, 2020
Overall4food3service4ambience4

This is one of only two restaurants in the area built inside a cenote. The place looks very cool, perfect place for a date or special occasion. It does get warm in there, but the main dinning area has AC. The food was good but not great, could be better for the price the service was decent. Worth going once to see it or maybe just for drinks.

OT
Miami
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

It was my friend's birthday 🎉 and our experience was absolutely amazing! Beautiful restaurant and food were spectacular! Incredible experience and our waiter Adair was on point! Fantastic! Our friends loved it. I recommend this restaurant to all my friends and family.

OT
Chicago
1 review
Dined on January 31, 2020
Overall5food4service5ambience5

More impressive than expected. Pictures don’t do this restaurant justice. It has to be experienced live. Also the exotic drinks are awesome along with great food presentation

OT
Mexico City
2 reviews
Dined on January 30, 2020
Overall4food4service5ambience5

Nos encantó el lugar, los detalles increíbles, la iluminación y el servicio muy buenos y amables, sin embargo la comida no estaba tan buena, la carne un poco dura y ligeramente falta de sal

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S
Minneapolis
10 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

Very unique atmosphere with excellent quality food and wine. Highly recommend.

JA
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

Great food and service in once-in-a-lifetime location

LA
1 review
Dined on January 11, 2020
Overall2food1service5ambience5

I already wrote my rewiew on trip advisor... your place is Magic, the professional service but your food
Was awful...really!
Change the Chef, change the Gaillard and more your beef supplier...

OT
1 review
Dined on January 7, 2020
Overall4food5service4ambience5

I told the restaurant it was my friends wedding anniversary when I made the reservation and then confirmed it with our waiter. Nothing was done to express congratulations to my friends. Our waiter was new there and did not know to share the history of the restaurant nor showed us the way to see the rest of the cave after our dinner. I had been to this restaurant 2 times before and had exemplary service..
Disappointed with the newbie...

OT
Washington DC
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

My Girlfriend and I had an amazing time at Alux. Our server Rouselle “Gladiator” was wonderful and exceeded all of our expectations of service (I’m a Sommelier in Washington DC so I know what excellent service is). The food was delicious as we had the land and sea parrillada. Wine cave was cool and we selected a nice bottle of Chablis. I would recommend this restaurant to any one looking for an amazing experience when visiting Playa del Carmen!!!

OT
Cancun
2 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

C’est une super expérience j’ai adoré

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OT
Vancouver
1 review
Dined on January 3, 2020
Overall3food3service4ambience5

Food quality is far from the price and the location. They still have a long road to go.

ZV
San Francisco
10 reviews
Dined on January 1, 2020
Overall4food4service5ambience3

Interesting place, humid ambiance, good food, overpriced wines, noisy ventilators, good service.

l
Cancun
1 review
Dined on January 1, 2020
Overall5food5service5ambience5

todo muy bien.pero el cafe expreso no bien, la calidad debe ser mejorada

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JH
Washington DC
2 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

This was our second year in a row and the food and service (which was already great out first time in '19) was even better in '20! Our waiter Russell was pleasant, attentive and the entire evening flowed seamlessly. We once again had the Land and Sea (for 2) and despite our best efforts, couldn't finish the plate. The lobster was not overcooked and was deliciously juicy. Don't overlook the pork---it was delicious as well. This restaurant would still be worth going to simply for the spectacular "cave" ambiance, but the service and food quality make it no-brainer. See you next year!

OT
1 review
Dined on December 30, 2019
Overall5food5service4ambience5

Wonderful spot for a birthday celebration or any special occasion—most unique setting we’ve ever experienced.

OT
Columbus
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

It was incredible!