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  5. Playa del Carmen / Riviera Maya
Alux Restaurante, Playa del Carmen, ROO

Alux Restaurante

4.6
4.6
1849 Reviews
MXN500 and over
Contemporary Mexican
Alux is a restaurant inside a natural cave. A unique place to enjoy a magical evening.

The creation and formation of the cave is ancient. In this environment of true underground palaces decorated with unique stalactites and stalagmites you can enjoy a natural spectacle. With a capacity of more than 250 guests, our cavern has various environments designed for you to enjoy your stay to the fullest, all accompanied by our haute cuisine and mixology that distinguishes us in this region of the Riviera Maya.

Service only for dinners. À la carte service. Entry with reservation. Dress Code: Smart Casual. Kitchen closes at 11:00 pm. Payments are accepted with Cash, Credit and Debit Card AMEX, MasterCard and Visa. Children welcome. Smoking area. There is no corkage.

Minimum consumption $1,000.00 pesos per person.

Make a reservation

2 people

7:00 PM


Booked 24 times today

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Contemporary Mexican, Mexican, Regional Mexican
  • Hours of operation
    Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    984 206 1401
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Cross street
    Av.65 y Av.70
  • Parking details
    Street Parking
  • Entertainment
    Disfrute todos los jueves de nuestro entretenimiento en vivo y los viernes de música romántica en vivo.Para eventos privados, bodas, grupos de incentivos, etc contamos con una amplia variedad de entretenimientos.
  • Additional
    Cocktails, Entertainment, Full Bar, Non-Smoking, Private Room, Wine

What 1,849 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.7Service
  • 4.8Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Best Ambiance

  • Cancun / Riviera Maya

    Contemporary Mexican

  • Playa del Carmen / Riviera Maya

    Best Overall

  • Playa del Carmen / Riviera Maya

    Best Ambiance

  • Playa del Carmen / Riviera Maya

    Best Value

  • Playa del Carmen / Riviera Maya

    Good for business meals

  • Playa del Carmen / Riviera Maya

    Good for business meals

  • Playa del Carmen / Riviera Maya

    Innovative

  • Playa del Carmen / Riviera Maya

    Great for creative cocktails

  • Playa del Carmen / Riviera Maya

    Neighborhood gem

  • Playa del Carmen / Riviera Maya

    Great for fine wines

  • Playa del Carmen / Riviera Maya

    Romantic

  • Playa del Carmen / Riviera Maya

    Great for scenic views

  • Playa del Carmen / Riviera Maya

    Good for special occasions

  • Playa del Carmen / Riviera Maya

    Most Booked

1,849 Reviews
  1. Foodie

    Baltimore

    8 reviews

    5.0

    8 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ladies night out and we reserved the Inspiration vault. From the moment we walked in, the atmosphere was incredible and breathtaking. The service was spectacular throughout the night. The food was beyond amazing with the perfectly balanced sauces and perfectly cooked proteins (sea bass, octopus). We will definitely be back when in Playa del Carmen! Perfect birthday celebration!!!

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  2. OpenTable Diner

    Louisville

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5
    The space / venue is the attraction, and it’s really a great thing to see. My shrimp appetizer was good. The pork belly entree was small and dry. The prices were WAY too high. Go there for a drink. See the space. Eat somewhere else.

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  3. OpenTable Diner

    Charlotte

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    First time. I knew this place is very costly and more paying for the ambience. But service was great, drinks fantastic and all appetizers were very good!

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  4. ElmarV

    Cancun

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Este lugar es de los más bonitos que he visto en mi vida. Es un restaurante montado en una caverna natural. Incluso hay murciélagos volando alrededor. Pero no lo comento por asustar, es parte de la experiencia de estar en un lugar así. Ellos no molestan en lo absoluto, solo vuelan como entre sus nidos pero nunca se arriman a la gente. La comida es excelente, solo un plato no nos satisfizo al 100% y fue el Venado. La carne es buena pero la preparación es más como un salpicón, es un poco ácido y no tiene ese toque wow para nuestro gusto. Lo demás todo delicioso. De entrada el Pulpo se llevó un 100 y los plátanos flameados de postre wow!!! Caleb fue nuestro mesero y se sacó un 10 con nosotros. Es amable, simpático y nos explicó muy bien los platos y hasta nos instruyó en la historia del lugar. Excelente Caleb 👏👏 Regresare en mis próxima visita a Playa del Carme, un 💯 para Alux 💕

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  5. LindaZ

    Montreal

    1 review

    vip
    5.0

    1 review

    Dined on February 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved our unique experience dining in an ancient cave!

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  6. michaela

    Chicago

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Unbelievable experience onelove 🫶 the food is fun and different

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  7. OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on February 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was absolutely fantastic! The service, the food, the ambiance, absolutely everything was perfect! We ate at one of the romantic secluded tables and it was a dream!

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  8. OpenTable Diner

    Greater Boston

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Worst experience ever and 50th Birthday destroyed. Do not go there!!!!!! Read Google reviews with 1*, I wish I had because they are all true. I went there because someone recommended it to me, but never went there himself. Waste of money and nerves.

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  9. OpenTable Diner

    Yosemite

    2 reviews

    2.0

    2 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    Pet peeve is restaurants that still require QR codes for menus. Covid is over and it’s an insult that you are too cheap to spend money on menus. That and the food was average at best.

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  10. JoanneT

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    loved the ambiance.. so cool to be eating in a cave atmosphere..

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  11. Adams

    Dallas

    7 reviews

    1.0

    7 reviews

    Dined on February 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Food is horrible Not worth the time and service is slow

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  12. OpenTable Diner

    Monterrey

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excelente ambiente y la comida ni se diga, quedamos muy contentos, trato 10/10.

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  13. JulieD

    Cancun

    1 review

    4.0

    1 review

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Endroit tout simplement incroyable. Non recommandé pour les petits budgets…

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  14. Elio

    New York City

    13 reviews

    5.0

    13 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Truly one of the most memorable dining experiences ive ever had!

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  15. DelainaC

    Cancun

    1 review

    5.0

    1 review

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went for dinner on Valentine’s Day. The restaurant itself is absolutely breathtaking. The ambiance is so amazing as well. The weight staff are incredible and make you feel like you are the only guest they serve. Drinks were amazing, food was amazing, presentation and even the dessert. From Start to finish, we ended up spending two hours there. Longer than I’ve ever spent in any restaurant. But it felt like five minutes. It was amazing.

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  16. LindaLLB

    Cancun

    1 review

    5.0

    1 review

    Dined on February 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wow! Wow and Wow 👏! Amazing experience! I recommend it!

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  17. SuzyQ

    Chicago

    20 reviews

    vip
    5.0

    20 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    We always take our guests to Alux when the come to visit us in Playa. It is a lovely experience to have dinner in a cave. And the last few years, the food has been very good. That said, this year we had a few surprises. First, we four seniors were seated in what used to be a bar or private party area of the restaurant. The music was very loud and the ambience (neon signs, etc) not what we'd expected when we planned our special-occasion dinner. We asked to be moved to the main dining room and we were promptly moved---only realize that the music and ambiance were the same. No more tablecloths. A DJ playing loud club music. That makes this review mixed. Yes to food and overall experience but to Alux, please bring back a dining room with a quiet, more elegant atmosphere.

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  18. JeffreyA

    Coastal Georgia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service is very good, but the ambiance is amazing. It's the most unique dining venue around. Only complaint is the ridiculous pricing of their wines. No reason to charge $150 for a bottle of average Mexican wine and $ 300+ for French and California bottles.

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  19. Dano

    Calgary

    28 reviews

    vip
    4.0

    28 reviews

    Dined on February 2, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Ambience and service was awesome. One meal was barely warm (filet). Presentation was great. Prices for food was high as expected for such a fine restaurant but the wine is super overpriced.

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  20. OpenTable Diner

    Guadalajara

    2 reviews

    5.0

    2 reviews

    Dined on February 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Todo excelente, un concepto extraordinario, ambiente muy romantico

    Is this helpful?

  21. CheriH

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on January 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place is awesome! If ever in the playa del carmen area its a must do! We loved it!

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  22. LauraC

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on January 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing experience! It's not cheap, but if you're looking for a relaxed atmosphere in a unique setting, this is it! Everything we ordered was incredible and the presentation was impeccable.

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  23. OpenTable Diner

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on January 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The atmosphere is incredible. The staff was very friendly, knowledgeable, and attentive. A wonderful spot for a special occasion.

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  24. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on January 29, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Friendly service, creative food, amazing creative drinks,. Please note it is dark so take your light and cane if visually impaored. Use handrails on stairs

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  25. OpenTable Diner

    Cancun

    6 reviews

    vip
    4.0

    6 reviews

    Dined on January 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    We had a bad experience at the very beginning since they made us wait even though we got there on time. They even let inside another couple before ourselves, even when they got after us. Later on I saw that the place was not crowded, and the couple that got inside before us was not part of a bigger table. The good part was that Caleb (our waiter) was incredible and made it up for us. Great place, but that type of disrespect at the beginning is not appreciated.

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  26. OpenTable Diner

    Washington DC

    9 reviews

    vip
    4.0

    9 reviews

    Dined on January 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Our reservations were at 9pm, and I think at that point they were a little overwhelmed. We sat down and no one spoke to us for 15 minutes. I had to reach out to the waiter to put our order in and at that point we put in everything from drinks to entrées. After that, service was great. We were attended to multiple times without question. For appetizers, I ordered the salmon tartare which was pretty good. And my daughter had the grill oysters. For appetizers, I ordered the salmon tartare, which was pretty good. And my daughter had the grillled oysters. The oysters came with the barbecue like sauce on top, but it was still pretty good. My pork belly was dry. My daughter’s hamburger was fabulous. We did not get desserts. The restaurant itself is beautiful. They make you go out the exit that circles around the cave so that you can see all the details and nooks and crannies the cave provides. They also have little coves to offer intimate dining experiences.

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  27. OpenTable Diner

    Phoenix

    8 reviews

    vip
    5.0

    8 reviews

    Dined on January 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The experience was unique from start to finish! The cocktails, although delicious, took a while so definitely order your next round when your previous round arrives! Food was delicious and the Encanto was private and lovely. There was a sweet gesture for my birthday was well and the cake was moist.

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  28. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Really cool space, decent food but everything we had (grilled oysters, filet mignon w bacon, and pork belly) was way over sauced. What bothered me most about this place was the absurd drink prices. We didn’t have anything to drink bc wine bottles *started* at $130 US and cocktails started at about $32 US. I think they’re relying on Americans not caring enough to do the math on the exchange rate. Truly offensive pricing, and bizarre given that the food was reasonably priced.

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  29. OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I’ve eaten in multiple continents at restaurants with multiple awards, this was easily one of my favorite experiences ever. PS: Don’t search for the playlist/song because it’s a discrete DJ.

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  30. OpenTable Diner

    Orlando

    10 reviews

    vip
    4.0

    10 reviews

    Dined on January 27, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    A must do! The ambiance of having dinner in the cenote/cave was amazing!! Drinks were incredible and so many unique options. Food quality was very good. Filet was an under-salted and fresh oysters weren’t as cold as you would expect. I wish they still offered the cute mushroom cheesecake desert they showed on google. Be sure to make the whole loop to look at everything. Soooo many picture opportunities and beauty! It will be a loonnnng dinner took about 3 hrs to get drinks, apps, entrees, and dessert because it’s just very slow but quality service. Very highly recommend for the most unique fine dining experience.

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  31. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had such an amazing time . We were on vacation with a huge group of 500 plus people ( work) . We told a handful of people and they made reservations and enjoyed everything and some couldn’t get reservations.. We still had an amazing time . It was my second time dining with you . Thank you

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  32. OpenTable Diner

    Cancun

    1 review

    5.0

    1 review

    Dined on January 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing start to finish. Unique atmosphere and excellent service (thanks Luis & Alan). Highly recommended.

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  33. GaimL

    Cancun

    1 review

    4.0

    1 review

    Dined on January 21, 2024

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5
    The experience and food were excellent. Unfortunately, I did get very sick from the pork.

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  34. SpencerR

    Charlotte

    1 review

    3.0

    1 review

    Dined on January 17, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5
    They are capitalizing on the fact that you get to eat in an awesome cave. But it is way overpriced for the food and service you are getting. Catch of the day was very very good- poblano risotto. Don’t bother with the bread. It was tasteless. Even the crickets had no taste and I have had ones that taste full of flavor. The salmon was OK. Our server was average, but nothing out of the ordinary. Certainly not to match the level of pricing.

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  35. NicoleS

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined on January 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What an amazing experience! The cave is magical! Dinner and drinks were superb! Our server, David was knowledgeable, attentive and funny. We had such a great time celebrating our anniversary. We look forward to dining again next time we're in Playa.

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  36. OpenTable Diner

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on January 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Incredible place! A must! The food was delicious!!

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  37. TeslaGirl

    New York City

    17 reviews

    5.0

    17 reviews

    Dined on January 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great experience all around. What a cool setting to eat in a natural cave with a cenote. The service was excellent and cocktails and food were delicious and presentation unique. Not just a dinner…an experience!

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  38. JeanR

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on January 12, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Beautiful restaurant. Only had drinks and deserts which were wonderful. Took a lot of photos, but they don’t do the restaurant justice. Prices were high, but expected for the ambiance.

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  39. Andrea

    Cancun

    42 reviews

    vip
    5.0

    42 reviews

    Dined on January 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We go regularly to Alux with friends and family. (2-4 x a year) It is pricey, but no more than a good restaurant in the states but the experience is Unique and a must for visitors. The food is very good and the presentation is super creative. Those who complain about the food were completely on several years ago, but that has changed and it is up to par now. This visit, we had a veggie leaning group with us so we ordered to share three salads (Cauliflower, Beet mix salad and another and they were all wonderful) My husband had the fancy hamburger, 2 of us had salmon and the other had the sea Bass. No complaints - all was very good. Don't miss the cave experience of Alux.

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  40. Lovenewplaces

    Dallas

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 11, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    The caves were amazing! Such a fun experience!! Service was a little slow. Food was decent. Bananas foster was delicious!

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Alux Restaurante is rated 4.6 stars by 1849 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 24 times today
Google Map for Alux Restaurante

Av. Benito Juarez Garcia 217, -2, Playa del Carmen, ROO 77710

Additional information

  • Cross street
    Av.65 y Av.70
  • Neighborhood
    Playa del Carmen / Riviera Maya
  • Hours of operation
    Dinner Daily 6:00 pm–11:00 pm
  • Price
    MXN500 and over
  • Cuisines
    Contemporary Mexican, Mexican, Regional Mexican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Mastercard, Visa
  • Entertainment
    Disfrute todos los jueves de nuestro entretenimiento en vivo y los viernes de música romántica en vivo.Para eventos privados, bodas, grupos de incentivos, etc contamos con una amplia variedad de entretenimientos.
  • Additional
    Cocktails, Entertainment, Full Bar, Non-Smoking, Private Room, Wine
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