Alto Ristorante e Bar
Thu–Sun 5:30 pm–10:00 pm
• 0-4 Hours $8.00
• 4-8 Hours $14.00
• Over 8 Hours $21.00
Self-parking is provided on a complimentary basis for up to 3 hours, with validation, for guests using our outlets or spa.
This was the perfect place for my fiancé and I to celebrate our engagement! I special requested pink flowers on our table and the staff made sure they were there, staying in constant contact with me to make it happen. It was an expensive meal, but we knew that coming into it, and everything tasted perfect. Casual atmosphere with fancy food. Great wait staff as well—Whitney was on top of it!
They sat us next to a table of sixteen in the small room. Very noisy and it spoiled our Anniversary dinner.
Hits and Miss
Some of the dishes were excellent while others were just terrible. Memorial day weekend so the hotel was inundated with too many people! Lots of families. Service was very slow and jumbled. Took 20 minutes just to get a cocktail to our table.
The redeeming factor of the gondola ride at the end of the dinner which is an interesting experience in the middle of the desert.
I enjoyed dinner with several clients at Alto's during a conference. The service was impeccable with special attention to detail for special requests. Drinks prepared by the bartender were perfect and the Gondolino Creme Brulee desserts were fabulous, complete with a cookie gondola coated on the bottom in chocolate with a chocolate oar. Highly recommend this venue if you're trying to impress your clients. Mine were delighted. Each attendee received a free gondolo ride after dinner!
Not as we remembered. It has been some time since we visited Altos, 15 plus years...We remember the singing waiters which we really used to enjoy... This no longer exists. Service was fine and the patio seating was very nice. Food was good but nothing amazing, and the potions were very small. We were still looking forward to the gondola ride. unfortunately this to was not as we remembered, the ride used to take you though the water pathways back through the neighbor, with a glass of wine, cheese and crackers....Now its a 5 minute ride around the resort pool...
Not the best place if you are disabled (wheelchair). Waitress was nice. View was nice. Dinner was a little bland. Mheh.
Our waitress Whitney was amazing! Very attentive and informative! The food for the value was outstanding and we will be definitely coming back!
Birthday celebration was a success. Thank you
The waiter was helpful and attentive. The food was awful. Some of it was undercooked and flavorless. We had to ask the waiter for salt and pepper to just add some flavor. We will not go back. For that price, the food should be spectacular
My husband and I have been here over a year ago february and enjoyed it then, we went because we had family in town and thought we should try it again. We had a beautiful table outside and the setting is very nice, my only complaint is the swimming pool is right next to the patio and there were tons of kids and families, I suppose on spring break and from out of town. The food was fantastic and a beautiful presentation and we had dessert this time which was amazing! I would most definatly recommend going to this restaraunt, you do need reservations. I forgot to mention, with dinner you get tickets for a free gondola ride which is just awesome, the gondalier was entertaining and sang just beautifully. Our visiting family were just impressed and had a wonderdul time.
The surrounds of the restaurants is OK, but the food is horrible.
For starters, i ordered the calamari, and it came out very chewy with no flavor at all! Then for the main course, I ordered the Italian sausage, as my wife ordered the chicken, both were EXTREMELY bland, and the chicken was even dry!
I suspect a restaurant that has been around for a while, and has a name four it’s self, should know what they are doing.
I will NEVER come back, or recommend this horrible restaurant to anyone!!!
Great server Christoph
The food and atmosphere we wonderful. I would recommend it highly and it as well worth the cost
Returned fish special twice ... it was undercooked and horrible
this place that is located in the Hyatt hotel is surprisingly good great service (it was almost empty0 and interesting food. Ibeleive this used to be Hyatt,s italina restaurant and it has improved j
food was good and atmosphere was nice. Only issue with the whole experience was the restaurant was understaffed and we waited 30+ minutes for our table when we had a reservation. I would go again with the hope that they properly staff the restaurant
Fantastic food and very hard Cardinals
Nice venue. Good food, drinks, and service. They give you gondola passes for the resort at the end of the meal.
The service was awful, and this wasn't just out table but every table around us. It took 45 minutes just to get our first drink on the table. Other people actually left the restaurant during our meal because it was so bad. We stayed in AZ for five days, choosing different restaurants for lunch and dinner every day, and this was by far the worse meal on our stay.
The restaurant was perfect for Valentine's Day dinner. Our server was most attentive. We enjoyed the meal and the ambiance.
Incredible! Even let us come back after walking around for a free dessert!
Amazing food and service, incredible wine. The gondola ride was a great ending. Went for surprise 16th wedding anniversary. Wife was completely surprised and the staff even allowed me purchase flowers that were at the table when we arrived. 5star !
We started with the bruschetta that was very well seasoned. We had the spinach salad which was good but it's a salad. Our main courses were pappardelle and black pepper linguini. Our waiter suggested adding shrimp to it(Linguini), great suggestion by Robert. We both thought the pappardelle was slightly the better meal. That was because of the sauce but the shrimp was the best part of both meals. I was impressed the chef makes the pasta daily, you can tell. For dessert we shared the gondolino, we are both big crème brûlée fans and putting the fruit in a gondola shape display was a nice touch. The shrimp was our favorite followed by the gondolino then the bruschetta. My only negative thought was the portion sizes were small for the cost of the meal. But, we did get a gondola ride out of it, too. All and all, not bad.
I had read the service was poor from past reviews, we found just the opposite with Robert and Louis.
The gondola ride was very nice but a little short to fully enjoy it. I would recommend both the restaurant and gondola ride for a very romantic evening. Just avoid valentine day itself for the ride, they double up couple in the gondola which will lessen the mood it was intended for.
Our whole experience was so memorable and lovely! Thank you to the servers and the chef. What a romantic dinner ended with a gondola ride as the moon was rising! Spectacular! Next time we plan to make it an overnight stay!
A very limited menu; service was poor; yet the restaurant was barely attended, and we had to wait forever between each course and for our bill. The butternut squash soup was very good as well as the Arancini. Three of us had the chicken entrée and none of us really thought it was worth the high price. The Pappardelle was very good. The cappuccino was poor. Overall, a poor rating for such a highly recommended restaurant where are expectations were obviously too high.
Service and meal choices were perfect
Pasta was very good. Cod was very small and swirl of purée and leaf of arugula. Steak was good but no potato option and only 4 Brussels sprouts. Shared calamari was delicious but small as were the salami and 2 pieces of cheese. If the portions were bigger the experience would be better.
Great ambiance and service. However, the menu was quite limited and I wish the menu had more choices for vegetarians
Disappointing. Alto doesn't have it's own cozy space as you might expect of a nice Italian restaurant, rather it's shoehorned into the back of the hotel's southwest style restaurant.
Food was for the most part good. The one glaring exception was the pasta, which despite coming highly recommended by the waiter, was so under-seasoned it was criminal.
Love this restaurant and the serving staff is great BUT the kitchen must need staff because the times we have been there the food takes FOREVER!! We will try again in the future hoping this situation has changed but we won’t return soon.
Love this place!
Our server, Christopher was top notch! Great service.
Romantic dinner with a free gondola ride is very attractive if you are here as a date or special romantic event, however, even you made an reservation earlier and notice the restaurant that you are here for a birthday dinner, they prepared “nothing”, not even a “happy birthday greeting”. The server lack of experiences, don’t know how to introduce chef’s special, and pour the wine. It’s a bit sad with this high class (price) restaurant. I might not coming this restaurant again, but Hotel was amazing!
First date, so I had to impress. How could you go wrong with a table next to the fireplace and a romantic Gondola ride with singing Gondolier. Great service from Christoph, who was thoroughly familiar with the menu and wine list.
Excellent food and great service!!!
I ordered a steak. My steak was charred. The service was very slow.
Great service. Nice range of food choices. Gondola ride after dinner was wonderful
The server offered a special that was not what I expected. She gave me a second option that was a poor piece of steak and a vegetable that I was unable to eat. My husband ordered a steak filet but they took it back when they returned with my meal. We were told there were no more filets left so he had the same meal as I had. He said he would have rather had a cold filet rather than have a substitute dish that was poor quality. The only good thing about the meal was the bread. The meal was very disappointing. We left still hungry.
We went back to where the music was being played and enjoyed an after dinner drink.
This a evening we won't forget. . . . .
We came here for my husbands birthday, which we’ve did when while we dated. The first occasion was perfect in every manor. This time everything was horrible, had cocktails at the bar before sitting down, that took 15 minutes. Bartender never explained why, realized they didn’t have all the ingredients for them. Sat down and was told our server was Brittany, a wonderful guy named Austen helped us. We saw our server only a few times, she had other tables that were having issues. We got our wine and appetizer, asked for bread for the meat and cheese plate. She never came, asked the manager, never came. 20 minutes later Austen asked us for something, we got bread finally. We decided to cancel our dinners with him, the manager that never brought us Brad was trying to deliver our meals. We told him that we already canceled our meals because of service issues and he apologized. He came back to invite us again to try the restaurants at his expense. We declined, he comped the items that we had purchased already and we left it at that. We tipped the server we were given and tipped Austen for his help. The manager even said he felt disconnected with what was going on tonight with the service and food issues. We will not be back ever, they ruined my husband birthday dinner.
Recently went here for dinner. Our whole dinner took about 2 hours. The service was horrible. No server knew whose table we belonged to, drinks and food took well over 25 minutes to receive. It seemed to be the theme of the night after talking to other patrons. We did however have a great water/bread server.